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Selected Balance Sheet Accounts (Tables)
9 Months Ended
Sep. 30, 2020
Balance Sheet Related Disclosures [Abstract]  
Property and equipment
   September 30,
2020
  December 31,
2019
       
Computer software and hardware  $11,302   $11,267 
Capitalized internal use software   7,391    5,878 
Furniture and equipment   1,743    1,743 
Leasehold improvements   1,613    1,613 
Construction in progress   647    1,537 
    22,696    22,038 
Less—Accumulated depreciation and amortization   (19,696)   (18,689)
 Property and equipment, net  $3,000   $3,349 
Intangible assets amortized over the estimated useful lives
      September 30, 2020  December 31, 2019
Definite-lived Intangible Asset  Estimated Useful Life  Gross  Accumulated Amortization  Net  Gross  Accumulated Amortization  Net
                      
Trademarks/ trade names/ licenses/ domains  3 - 7
years
  $16,589   $(15,831)  $758   $16,589   $(15,442)  $1,147 
Customer relationships  2 - 5
years
   19,563    (19,563)   —      19,563    (18,800)   763 
Developed technology  5 - 7
years
   8,955    (6,778)   2,177    8,955    (5,961)   2,994 
      $45,107   $(42,172)  $2,935   $45,107   $(40,203)  $4,904 

  

      September 30, 2020  December 31, 2019
Indefinite-lived Intangible Asset  Estimated Useful Life   Gross    Accumulated Amortization    Net    Gross    Accumulated Amortization    Net 
                                  
Domain  Indefinite  $2,200   $—     $2,200   $2,200   $—     $2,200 

 

Future amortization expense
Year  Amortization Expense
    
2020  $402 
2021   1,499 
2022   902 
2023   86 
2024   46 
   $2,935 
Accrued expenses and other current liabilities
   September 30,
2020
  December 31,
2019
       
Accrued employee-related benefits  $2,071   $1,004 
Other accrued expenses and other current liabilities:          
Other accrued expenses   507    1,264 
Amounts due to customers   168    355 
Other current liabilities   294    696 
Total other accrued expenses and other current liabilities   969    2,315 
           
Total accrued expenses and other current liabilities  $3,040   $3,319