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Stockholders' Equity (Details) (USD $)
12 Months Ended 12 Months Ended
Dec. 31, 2012
Dec. 31, 2011
Sep. 17, 2010
Dec. 31, 2012
Minimum [Member]
Dec. 31, 2012
Maximum [Member]
Dec. 31, 2012
Cost of revenues [Member]
Dec. 31, 2011
Cost of revenues [Member]
Dec. 31, 2012
Sales and marketing [Member]
Dec. 31, 2011
Sales and marketing [Member]
Dec. 31, 2012
Technology support [Member]
Dec. 31, 2011
Technology support [Member]
Dec. 31, 2012
General and administrative [Member]
Dec. 31, 2011
General and administrative [Member]
Dec. 31, 2012
Stock Options [Member]
Dec. 31, 2011
Stock Options [Member]
Dec. 31, 2012
Service-Based Options [Member]
Dec. 31, 2011
Service-Based Options [Member]
Dec. 31, 2012
Performance-Based Options [Member]
Dec. 31, 2011
Performance-Based Options [Member]
Dec. 31, 2012
Market Condition Options [Member]
Dec. 31, 2011
Market Condition Options [Member]
Dec. 31, 2009
Market Condition Options [Member]
Sep. 17, 2010
Warrant [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                                              
Aggregate shares of common stock reserved for future issuance (in shares) 3,562,189                         500,000                  
Share-based compensation expense           $ 46,000 $ 34,000 $ 225,000 $ 358,000 $ 288,000 $ 332,000 $ 356,000 $ 308,000                    
Amount capitalized to internal use software 5,000 10,000                                          
Total share-based compensation expense 910,000 1,022,000                                          
Unrecognized compensation expense 800,000 1,400,000                                          
Weighted average period for recognition of unrecognized compensation expense 1 year 6 months                                            
Contractual term of options       7 Years 10 Years                                    
Vesting Period 3 years                                            
Weighted average grant date fair value (in dollars per share)                           $ 2.37 $ 3.04 $ 2.31 $ 3.09 $ 2.39 $ 2.98     $ 0.97  
Weighted average assumptions [Abstract]                                              
Expected volatility (in hundredths) 84.00% 84.00%                                          
Expected risk-free interest rate (in hundredths) 0.60% 1.40%                                          
Expected life (years) 4 years 2 months 12 days 4 years 2 months 3 days                                          
Number of Options [Roll Forward]                                              
Outstanding at December 31, 2011 (in shares) 1,547,544                                            
Granted (in shares)                           330,099   80,900 242,935 249,199 255,407     213,650  
Exercised (in shares)                           (10,982) 86,644         9,206 8,183    
Forfeited or expired (in shares) (307,322)                                            
Outstanding at December 31, 2012 (in shares) 1,559,339 1,547,544                                          
Vested and expected to vest at December 31, 2012 (in shares) 1,529,929                                            
Exercisable at December 31, 2012 (in shares) 1,130,140                                            
Weighted Average Exercise Price per Share [Roll Forward]                                              
Outstanding at December 31, 2011 (in dollars per share) $ 6.46                                            
Granted (in dollars per share)                           $ 3.88       $ 3.90 $ 4.83     $ 1.75  
Exercised (in dollars per share)                           $ 1.97 $ 3.99                
Forfeited or expired (in dollars per share) $ 5.59                                            
Outstanding at December 31, 2012 (in dollars per share) $ 6.12 $ 6.46                                          
Vested and expected to vest at December 31, 2012 (in dollars per share) $ 6.15                                            
Exercisable at December 31, 2012 (in dollars per share) $ 6.83                                            
Weighted Average Remaining Contractual Term [Roll Forward]                                              
Outstanding 5 years 7 months 6 days 6 years 3 months 18 days                                          
Vested and expected to vest at December 31, 2012 5 years 7 months 6 days                                            
Exercisable at December 31, 2012 5 years 6 months                                            
Aggregate Intrinsic Value [Roll Forward]                                              
Outstanding 766,000                                            
Vested and expected to vest at December 31, 2012 764,000                                            
Exercisable at December 31, 2012 732,000                                            
Number of vesting requirements and conditions for options 2 2                                          
Number of options vested based on revenues and EBITDA (in shares)                                   161,394 145,333        
Total intrinsic value of options exercised 21,000 165,000                                          
Number of rights to purchase each share of common stock (in shares) 5                                            
Number of Series A Participating Preferred Stock to be purchased on entitlement of right one one-hundredth                                            
Price of Series A Junior Participating Preferred Stock (in dollars per share) $ 8.00                                           $ 4.65
Percentage of ownership to trigger rights (in hundredths) 4.90%                                            
Warrants to purchase common stock (in shares)     400,000                                        
Exercise price of warrants (in dollars per share) $ 8.00                                           $ 4.65
Fair value of warrant (in dollars per share)                                             $ 3.15
Warrant to purchase 2,000,000 shares of Company Common Stock     $ 1,260,000                                        
Shares of common stock reserved for future issuance [Abstract]                                              
Stock options outstanding (in shares) 1,559,339 1,547,544                                          
Authorized (in shares) 527,582                                            
Reserved for future issuance (in shares) 3,562,189                         500,000