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CONSOLIDATED BALANCE SHEETS (Parenthetical) (USD $)
In Millions, except Per Share data, unless otherwise specified
Mar. 31, 2014
Dec. 31, 2013
Statement of Financial Position [Abstract]    
Allowance for doubtful accounts $ 246 $ 236
Common stock, par value $ 0.01 $ 0.01
Common stock, shares authorized 600 600
Common stock, shares, issued 215 215
Treasury stock, shares 71 71