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REVENUE RECOGNITION
3 Months Ended
Oct. 31, 2020
Revenue from Contract with Customer [Abstract]  
REVENUE RECOGNITION
NOTE 3—REVENUE RECOGNITION

Disaggregation of Revenues

The Company records revenue to six customer channels, which are described below:

Chains, which consists of customer accounts that typically have more than 10 operating stores and exclude stores included within the Supernatural and Other channels defined below;
Independent retailers, which include smaller size accounts and include single store and multiple store locations, but are not classified within Chains above or Other discussed below;
Supernatural, which consists of chain accounts that are national in scope and carry primarily natural products, and currently consists solely of Whole Foods Market;
Retail, which includes our Retail segment, including the Cub Foods business and the majority of the remaining Shoppers locations, excluding five Shoppers locations that are held for sale; and
Other, which includes international customers outside of Canada, foodservice, eCommerce, conventional military business and other sales.
Eliminations, which primarily includes the elimination of Wholesale sales to the Retail segment and the elimination of sales from segments included within Other to Wholesale.
The following tables detail the Company’s net sales for the periods presented by customer channel for each of its segments. The Company does not record its revenues within its Wholesale reportable segment for financial reporting purposes by product group, and it is therefore impracticable for it to report them accordingly.
 Net Sales for the 13-Week Period Ended
(in millions)October 31, 2020
Customer ChannelWholesaleRetailOtherEliminationsConsolidated
Chains$3,020 $— $— $— $3,020 
Independent retailers1,672 — — — 1,672 
Supernatural1,214 — — — 1,214 
Retail— 595 — — 595 
Other525 — 56 — 581 
Eliminations— — — (409)(409)
Total$6,431 $595 $56 $(409)$6,673 
Net Sales for the 13-Week Period Ended
(in millions)
November 2, 2019(1)
Customer ChannelWholesaleRetailOtherEliminationsConsolidated
Chains$2,875 $— $— $— $2,875 
Independent retailers1,557 — — — 1,557 
Supernatural1,111 — — — 1,111 
Retail— 515 — — 515 
Other525 — 65 — 590 
Eliminations— — — (351)(351)
Total$6,068 $515 $65 $(351)$6,297 
(1)In first quarter of fiscal 2021, the presentation of net sales by customer channel has been recast to present the Chains and Other channel exclusive of the intercompany eliminations and present total eliminations as a separate sales channel. There was no impact to the Condensed Consolidated Statements of Operations. UNFI believes this new basis better reflects its channel presentation, as it further aligns with segment presentation and how sales channel information would appear following disposition of Retail, assuming all banners retain a supply agreement. In addition, during the fourth quarter of fiscal 2020, the presentation of net sales by customer channel was recast to be presented on a basis consistent with customer size. International customers other than Canada, and alternative format sales continue to be classified within Other. The main effect of the change was to re-categorize the former Supermarkets and Independents channels, previously classified by the majority of product carried by those customers between conventional and natural products, respectively, to classify those stores by the number of customer locations we supply. There was no impact to the Condensed Consolidated Statements of Operations as a result of the reclassification of customer types. We believe this new basis better reflects the nature and economic risks of cash flows from customers.

The Company serves customers in the United States and Canada, as well as customers located in other countries. However, all of the Company’s revenue is earned in the U.S. and Canada, and international distribution occurs through freight-forwarders. The Company does not have any performance obligations on international shipments subsequent to delivery to the domestic port.

No net sales were recorded within continuing operations for retail stores within discontinued operations that the Company disposed of and expects to dispose of without a supply agreement. These net sales have been eliminated upon consolidation within the Wholesale segment of continuing operations and amounted to $14.4 million and $56.0 million in the first quarters of fiscal 2021 and 2020, respectively.
Contract Balances

Accounts and notes receivable are as follows:
(in thousands)October 31, 2020August 1, 2020
Customer accounts receivable$1,207,609 $1,156,694 
Allowance for uncollectible receivables (57,987)(55,928)
Other receivables, net16,324 19,433 
Accounts receivable, net$1,165,946 $1,120,199 
Customer notes receivable, net, included within Prepaid expenses and other current assets
$45,264 $49,268 
Long-term notes receivable, net, included within Other assets$19,497 $25,800