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Segment Information (Tables)
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Schedule of Analysis of Business Segment Information and Reconciliation
An analysis of our business segment information and reconciliation to the accompanying Consolidated Financial Statements is as follows:
GLOBAL RIM BUSINESSGLOBAL
DATA CENTER BUSINESS
CORPORATE 
AND OTHER
BUSINESS
TOTAL
CONSOLIDATED
As of and for the Year Ended December 31, 2020   
Total Revenues$3,699,280 $279,312 $168,678 $4,147,270 
Storage Rental2,373,783 263,695 116,613 2,754,091 
Service1,325,497 15,617 52,065 1,393,179 
Depreciation and Amortization455,567 134,844 61,658 652,069 
Depreciation309,969 83,106 54,487 447,562 
Amortization145,598 51,738 7,171 204,507 
Adjusted EBITDA1,574,069 126,576 (224,924)1,475,721 
Total Assets(1)
10,938,359 2,727,654 483,254 14,149,267 
Expenditures for Segment Assets338,006 249,459 44,389 631,854 
Capital Expenditures150,175 243,699 44,389 438,263 
Cash Paid for Acquisitions, Net of Cash Acquired118,581 — — 118,581 
Acquisitions of Customer Relationships, Customer Inducements and Contract Fulfillment Costs 69,250 5,760 — 75,010 
As of and for the Year Ended December 31, 2019   
Total Revenues$3,812,433 $257,151 $193,000 $4,262,584 
Storage Rental2,320,076 246,925 114,086 2,681,087 
Service1,492,357 10,226 78,914 1,581,497 
Depreciation and Amortization454,652 133,927 69,622 658,201 
Depreciation330,534 78,939 46,850 456,323 
Amortization124,118 54,988 22,772 201,878 
Adjusted EBITDA1,566,065 121,517 (218,573)1,469,009 
Total Assets(1)
10,753,218 2,535,848 527,750 13,816,816 
Expenditures for Segment Assets398,690 427,935 56,242 882,867 
Capital Expenditures248,232 392,029 52,722 692,983 
Cash Paid for Acquisitions, Net of Cash Acquired54,717 — 3,520 58,237 
Acquisitions of Customer Relationships, Customer Inducements, Contract Fulfillment Costs and third-party commissions95,741 35,906 — 131,647 
As of and for the Year Ended December 31, 2018   
Total Revenues$3,842,600 $228,983 $154,178 $4,225,761 
Storage Rental2,301,344 218,675 102,436 2,622,455 
Service1,541,256 10,308 51,742 1,603,306 
Depreciation and Amortization472,155 105,680 61,679 639,514 
Depreciation341,384 58,707 52,649 452,740 
Amortization130,771 46,973 9,030 186,774 
Adjusted EBITDA1,572,438 99,575 (213,089)1,458,924 
Total Assets(1)
9,135,198 2,217,505 504,515 11,857,218 
Expenditures for Segment Assets443,634 1,794,386 79,286 2,317,306 
Capital Expenditures254,308 152,739 53,015 460,062 
Cash Paid for Acquisitions, Net of Cash Acquired93,217 1,639,427 25,913 1,758,557 
Acquisitions of Customer Relationships, Customer Inducements and Contract Fulfillment Costs96,109 2,220 358 98,687 
(1)Excludes all intercompany receivables or payables and investment in subsidiary balances.
Schedule of Reconciliation of Adjusted EBITDA to Income (Loss) From Continuing Operations on a Consolidated Basis
A reconciliation of Income (Loss) from Continuing Operations to Adjusted EBITDA on a consolidated basis for the years ended December 31, 2020, 2019 and 2018 is as follows:
 YEAR ENDED DECEMBER 31,
 202020192018
Income (Loss) from Continuing Operations$343,096 $268,211 $367,558 
Add/(Deduct):
Interest expense, net418,535 419,298 409,648 
Provision (benefit) for income taxes29,609 59,931 42,753 
Depreciation and amortization652,069 658,201 639,514 
Significant Acquisition Costs— 13,293 50,665 
Restructuring Charges194,396 48,597 — 
Intangible impairments23,000 — — 
(Gain) loss on disposal/write-down of property, plant and equipment, net (including real estate)(363,537)(63,824)(73,622)
Other expense (income), net, excluding our share of losses (gains) from our unconsolidated joint ventures(1)
133,611 25,720 (11,867)
Stock-based compensation expense(2)
34,272 36,194 31,014 
COVID-19 Costs(3)
9,285 — — 
Our share of Adjusted EBITDA reconciling items from our unconsolidated joint ventures1,385 3,388 3,261 
Adjusted EBITDA$1,475,721 $1,469,009 $1,458,924 
(1)Includes foreign currency transaction losses (gains), net, debt extinguishment expense and other, net.
(2)Stock-based compensation expense related to Project Summit is included within Restructuring Charges for the years ended December 31, 2020 and 2019.
(3)Costs that are incremental and directly attributable to the COVID-19 pandemic which are not expected to recur once the pandemic ends (“COVID-19 Costs”). For the year ended December 31, 2020, approximately $7,600 and $1,600 of COVID-19 Costs are included within Cost of sales and Selling, general and administrative expenses, respectively, on our Consolidated Statement of Operations. These costs include the purchase of personal protective equipment for our employees and incremental cleaning costs of our facilities, among other direct costs.
10. SEGMENT INFORMATION (CONTINUED)
Schedule of Operations in Different Geographical Areas
Information as to our operations in different geographical areas for the years ended December 31, 2020, 2019 and 2018 is as follows:
 YEAR ENDED DECEMBER 31,
 202020192018
Revenues:   
United States$2,577,084 $2,632,586 $2,579,847 
United Kingdom247,667 274,931 280,993 
Canada224,860 243,033 249,505 
Australia133,815 143,511 155,367 
Remaining Countries963,844 968,523 960,049 
Long-lived Assets: 
United States$7,818,059 $7,862,262 $6,902,232 
United Kingdom838,491 755,859 547,768 
Canada556,120 556,591 453,398 
Australia575,862 530,755 442,755 
Remaining Countries3,090,948 2,875,010 2,302,951 
Schedule of Revenues By Product and Service Lines
Information as to our revenues by product and service lines by segment for the years ended December 31, 2020, 2019 and 2018 is as follows:
GLOBAL RIM BUSINESSGLOBAL
DATA CENTER BUSINESS
CORPORATE 
AND OTHER BUSINESS
TOTAL
CONSOLIDATED
For the Year Ended December 31, 2020   
Records Management(1)
$2,852,296 $— $102,003 $2,954,299 
Data Management(1)
488,198 — 66,675 554,873 
Information Destruction(1)(2)
358,786 — — 358,786 
Data Center — 279,312 — 279,312 
For the Year Ended December 31, 2019
Records Management(1)
$2,866,192 $— $128,954 $2,995,146 
Data Management(1)
520,082 — 64,046 584,128 
Information Destruction(1)(2)
426,159 — — 426,159 
Data Center — 257,151 — 257,151 
For the Year Ended December 31, 2018
Records Management(1)
$2,871,253 $— $96,669 $2,967,922 
Data Management(1)
539,035 — 57,509 596,544 
Information Destruction(1)(2)
432,312 — — 432,312 
Data Center — 228,983 — 228,983 
(1)Each of the offerings within our product and service lines has a component of revenue that is storage rental related and a component that is service revenues, except the destruction services offering, which does not have a storage rental component.
(2)Includes Secure Shredding services.