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Note 11: Guarantees (Details) (USD $)
In Millions
9 Months Ended
Sep. 30, 2011
Sep. 30, 2010
Notes to Condensed Consolidated Financial Statements [Abstract]  
Service and product warranties and product performance guarantees - beginning of year$ 1,136$ 1,072
Warranties and performance guarantees issued370310
Settlements made(333)(271)
Product warranty accrual - other315(6)
Service and product warranties and product performance guarantees - end of period$ 1,488$ 1,105