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Consolidated Statement of Operations - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Revenues $ 77,046 $ 66,501 $ 59,837
Costs and Expenses:      
Research and development 3,015 2,462 2,427
Selling, general and administrative 8,521 7,066 6,429
Total costs and expenses 68,601 59,513 53,057
Other Income 521 1,565 1,358
Operating profit 8,966 8,553 8,138
Non-service pension cost (benefit) (888) (765) (534)
Interest Expense, net 1,611 1,038 909
Income from continuing operations before income taxes 8,243 8,280 7,763
Income tax expense 2,295 2,626 2,843
Net income from continuing operations 5,948 5,654 4,920
Less: Noncontrolling interest in subsidiaries' earnings from continuing operations 411 385 368
Net income attributable to common shareowners $ 5,537 $ 5,269 $ 4,552
Earnings Per Share of Common Stock - Basic:      
Net income attributable to common shareowners $ 6.48 $ 6.58 $ 5.76
Earnings Per Share of Common Stock - Diluted:      
Net income attributable to common shareowners 6.41 6.50 5.70
Dividends Per Share of Common Stock $ 2.94 $ 2.84 $ 2.72
Weighted average number of shares outstanding:      
Basic shares 854,800,000 800,400,000 790,000,000.0
Diluted shares 863,900,000 810,100,000 799,100,000
Product [Member]      
Revenues $ 54,004 $ 45,434 $ 41,361
Costs and Expenses:      
Cost of Goods and Services Sold 42,444 36,754 31,224
Service [Member]      
Revenues 23,042 21,067 18,476
Costs and Expenses:      
Cost of Goods and Services Sold $ 14,621 $ 13,231 $ 12,977