Condensed Consolidated Statement of Operations Condensed Consolidated Statement of Operations - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Net Sales:
Product Sales	$ 9,637	$ 9,419
Service Sales	4,178	3,938
Total net sales	13,815	13,357
Costs and Expenses:
Cost of products sold	7,263	7,087
Cost of services sold	2,814	2,567
Research and development	577	541
Selling, general and administrative	1,482	1,363
Total costs and expenses	12,136	11,558
Other income, net	588	146
Operating profit	2,267	1,945
Interest expense, net	213	223
Income from continuing operations before income taxes	2,054	1,722
Income tax expense	586	469
Net Income from continuing operations	1,468	1,253
Less: Noncontrolling interest in subsidiaries' earnings from continuing operations	82	81
Income from continuing operations attributable to common shareowners	1,386	1,172
Discontinued operations (Note 2):
Gain on disposal	0	18
Income tax expense	0	7
Income (loss) from discontinued operations	0	11
Income from discontinued operations attributable to common shareowners	0	11
Net income attributable to common shareowners	$ 1,386	$ 1,183
Earnings Per Share of Common Stock - Basic:
Income from continuing operations attributable to common shareowners	$ 1.75	$ 1.42
Net income attributable to common shareowners	1.75	1.43
Earnings Per Share of Common Stock - Diluted:
Income from continuing operations attributable to common shareowners	1.73	1.41
Net income attributable to common shareowners	$ 1.73	$ 1.42