Condensed Consolidated Statement of Operations Condensed Consolidated Statement of Operations - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Net Sales:
Product Sales	$ 9,419	$ 9,423
Service Sales	3,938	3,897
Total net sales	13,357	13,320
Costs and Expenses:
Cost of products sold	7,087	6,999
Cost of services sold	2,567	2,507
Research and development	541	564
Selling, general and administrative	1,363	1,476
Total costs and expenses	11,558	11,546
Other income, net	146	408
Operating profit	1,945	2,182
Interest expense, net	223	217
Income from continuing operations before income taxes	1,722	1,965
Income tax expense	461	530
Net Income from continuing operations	1,261	1,435
Less: Noncontrolling interest in subsidiaries' earnings from continuing operations	81	71
Income from continuing operations attributable to common shareowners	1,180	1,364
Discontinued operations (Note 2:)
Disposal Group, Including Discontinued Operation, Operating Income	0	91
Discontinued Operation, Gain from Disposal of Discontinued Operation, before Income Tax	18	0
Income tax expense	7	28
Income from discontinued operations	11	63
Less: Noncontrolling interest in subsidiaries' earnings from discontinued operations	0	1
Income from discontinued operations attributable to common shareowners	11	62
Net income attributable to common shareowners	$ 1,191	$ 1,426
Earnings Per Share of Common Stock - Basic:
Income from continuing operations attributable to common shareowners	$ 1.43	$ 1.53
Net income attributable to common shareowners	1.44	1.60
Earnings Per Share of Common Stock - Diluted:
Income from continuing operations attributable to common shareowners	1.42	1.51
Net income attributable to common shareowners	$ 1.43	$ 1.58