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Note 12: Guarantees (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2013
Mar. 31, 2012
Notes to Condensed Consolidated Financial Statements [Abstract]    
Service and product warranties and product performance guarantees - beginning of year $ 1,332 $ 1,468
Warranties and performance guarantees issued 94 77
Settlements made (76) (82)
Product warranty accrual - other (14) (328)
Service and product warranties and product performance guarantees - end of period $ 1,336 $ 1,135