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Summary of significant accounting policies, Revenue recognition - Disaggregation of revenue (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Summary of significant accounting policies [Abstract]                      
Term of free maintenance upon completion of software installation                 1 year    
Disaggregation of revenue [Abstract]                      
Net sales $ 11,162 $ 11,686 $ 11,350 $ 11,550 $ 11,755 $ 15,838 $ 14,751 $ 12,243 $ 45,748 $ 54,587 $ 56,311
United States [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 35,332 43,518 48,720
International [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 10,416 11,069 7,591
Food Service Technology [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 6,104 5,086 4,862
Food Service Technology [Member] | United States [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 5,522 4,640 4,488
Food Service Technology [Member] | International [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 582 446 374
POS Automation and Banking [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 5,758 7,273 7,905
POS Automation and Banking [Member] | United States [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 5,714 7,122 7,596
POS Automation and Banking [Member] | International [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 44 151 309
Casino and Gaming [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 21,529 26,593 18,615
Casino and Gaming [Member] | United States [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 13,076 17,518 13,608
Casino and Gaming [Member] | International [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 8,453 9,075 5,007
Lottery [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 1,291 3,093 9,805
Lottery [Member] | United States [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 1,290 3,046 8,626
Lottery [Member] | International [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 1 47 1,179
Printrex [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 1,166 1,297 1,052
Printrex [Member] | United States [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 961 1,028 849
Printrex [Member] | International [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 205 269 203
TransAct Services Group [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 9,900 11,245 14,072
TransAct Services Group [Member] | United States [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 8,769 10,164 13,553
TransAct Services Group [Member] | International [Member]                      
Disaggregation of revenue [Abstract]                      
Net sales                 $ 1,131 $ 1,081 $ 519