10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

____________________________

FORM 10-Q

_____________________________

(Mark One)

xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2016

or

¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from              to             .

Commission File Number 1-11921

____________________________

E*TRADE Financial Corporation

(Exact Name of Registrant as Specified in its Charter)

____________________________

Delaware	94-2844166
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification Number)

1271 Avenue of the Americas, 14^th Floor, New York, New York 10020

(Address of principal executive offices and Zip Code)

(646) 521-4300

(Registrant’s telephone number, including area code)

____________________________

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.    Yes x   No  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  x    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer   x	Accelerated filer	¨
Non-accelerated filer ¨ (Do not check if a smaller reporting company)	Smaller reporting company	¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No x

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date:

As of April 29, 2016, there were 278,728,710 shares of common stock outstanding.

E*TRADE FINANCIAL CORPORATION

FORM 10-Q QUARTERLY REPORT

For the Quarter Ended March 31, 2016

TABLE OF CONTENTS

PART I	FINANCIAL INFORMATION
Item 1.	Consolidated Financial Statements (Unaudited)	31
	Consolidated Statement of Income	31
	Consolidated Statement of Comprehensive Income	32
	Consolidated Balance Sheet	33
	Consolidated Statement of Shareholders’ Equity	34
	Consolidated Statement of Cash Flows	35
	Notes to Consolidated Financial Statements (Unaudited)	37
	Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies	37
	Note 2—Interest Income and Interest Expense	40
	Note 3—Fair Value Disclosures	40
	Note 4—Offsetting Assets and Liabilities	47
	Note 5—Available-for-Sale and Held-to-Maturity Securities	50
	Note 6—Loans Receivable, Net	53
	Note 7—Derivative Instruments and Hedging Activities	60
	Note 8—Deposits	61
	Note 9—Other Borrowings	61
	Note 10—Corporate Debt	62
	Note 11—Income Taxes	63
	Note 12—Shareholder's Equity	63
	Note 13—Earnings per Share	65
	Note 14—Regulatory Requirements	65
	Note 15—Commitments, Contingencies and Other Regulatory Matters	67
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	1
	Overview	1
	Earnings Overview	5
	Balance Sheet Overview	12
	Liquidity and Capital Resources	17
	Risk Management	21
	Concentrations of Credit Risk	23
	Summary of Critical Accounting Policies and Estimates	26
	Glossary of Terms	26
Item 3.	Quantitative and Qualitative Disclosures about Market Risk	28
Item 4.	Controls and Procedures	70
PART II	OTHER INFORMATION
Item 1.	Legal Proceedings	70
Item 1A.	Risk Factors	70
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	71
Item 3.	Defaults Upon Senior Securities	71
Item 4.	Mine Safety Disclosures	71
Item 5.	Other Information	71
Item 6.	Exhibits	72
Signatures		73

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Unless otherwise indicated, references to "the Company," "we," "us," "our" and "E*TRADE" mean E*TRADE Financial Corporation and its subsidiaries, and references to the parent company mean E*TRADE Financial Corporation but not its subsidiaries.

E*TRADE, E*TRADE Financial, E*TRADE Bank, Equity Edge and the Converging Arrows logo are registered trademarks of E*TRADE Financial Corporation in the United States and in other countries.

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PART I

FORWARD-LOOKING STATEMENTS

This report contains forward-looking statements, within the meaning of the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. These statements discuss, among other things, our future plans, objectives, outlook, strategies, expectations and intentions relating to our business and future financial and operating results and the assumptions that underlie these matters and include any statement that is not historical in nature. These statements may be identified by the use of words such as "assume," "expect," "believe," "may," "will," "should," "anticipate," "intend," "plan," "estimate," "continue" and similar expressions. We caution that actual results could differ materially from those discussed in these forward-looking statements. Important factors that could contribute to our actual results differing materially from any forward-looking statements include, but are not limited to, those discussed under Part I.Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations of this Form 10-Q; and Part I.Item 1A. Risk Factors of our Annual Report on Form 10-K for the year ended December 31, 2015, filed with the Securities and Exchange Commission ("SEC"), which are incorporated herein by reference. By their nature forward-looking statements are not guarantees of future performance or results and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Actual future results may vary materially from expectations expressed or implied in this report or any of our prior communications. The forward-looking statements contained in this report reflect our expectations only as of the date of this report. You should not place undue reliance on forward-looking statements, as we do not undertake to update or revise forward-looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made, except as required by law.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion should be read in conjunction with the consolidated financial statements and the related notes that appear elsewhere in this document and with the Annual Report on Form 10-K for the year ended December 31, 2015.

GLOSSARY OF TERMS

In analyzing and discussing our business, we utilize certain metrics, ratios and other terms that are defined in the Glossary of Terms, which is located at the end of this item.

OVERVIEW

Strategy

Our business strategy is centered on two core objectives: accelerating the growth of our brokerage business to improve market share, and generating robust earnings growth and healthy returns on capital to deliver long-term value for our stockholders.

Accelerate Growth of Brokerage Business

• Enhance digital and offline customer experience

We are focused on delivering cutting edge solutions for trading, margin lending and cash management, while expanding our customer share of wallet in retirement, investing and savings. Through these offerings, we aim to continue growing our customer base while deepening engagement with our existing customers.

• Capitalize on value of corporate services channel

Our corporate services channel is a strategically important driver of brokerage account and asset growth. We leverage our industry-leading position to improve corporate client acquisition and engage with plan participants to bolster awareness of our full suite of offerings.

Generate Robust Earnings Growth and Healthy Returns on Capital

• Maximize value of customer deposits

We utilize our bank structure to effectively monetize brokerage relationships by investing the stable, low-cost deposits primarily in agency mortgage-backed securities.

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• Create capital efficiency

We continue to manage down the size and risks associated with our legacy loan portfolio, while mitigating credit losses where possible. As we continue to deliver on our capital plan initiatives, we are focused on generating excess capital through earnings and continuing to earn approvals to operate E*TRADE Bank at levels closer to regulatory minimum capital levels, as well as effectively deploying excess capital.

Key Factors Affecting Financial Performance

Our financial performance is affected by a number of factors outside of our control, including:

• customer demand for financial products and services;

• performance, volume and volatility of the equity and capital markets;

• the level and volatility of interest rates;

• our ability to move capital to our parent company from our subsidiaries subject to regulatory approvals or notifications;

• changes to the rules and regulations governing the financial services industry;

• the performance of the residential real estate and credit markets; and

• market demand and liquidity in the secondary market for agency mortgage-backed securities.

In addition to the items noted above, our success in the future will depend upon, among other things, our ability to execute on our business strategy.

Beginning January 1, 2016, we changed our segment reporting structure to align with the manner in which business performance is now reviewed and resource allocation decisions are now made. As business performance assessments and resource allocation decisions are based on consolidated operating margin and we no longer have separate operating segments, we no longer present disaggregated segment financial results. We also updated the presentation of the consolidated income statement to reflect how business performance is now measured and prior periods have been reclassified to conform to the current period presentation:

• interest expense related to corporate debt and interest income related to corporate cash reclassified from other income (expense) to net interest income;

• losses on early extinguishment of debt reclassified from other income (expense) to non-interest expense; and

• other income (expense) reclassified from other income (expense) to gains (losses) on securities and other.

Our net revenue is generated primarily from net interest income, commissions and fees and service charges. Net interest income is largely impacted by the size of our balance sheet, our balance sheet mix, and average yields on our assets and liabilities. Net interest income is driven from interest earned on margin receivables and from investing deposits into investment securities, less interest paid on interest-bearing liabilities, including deposits, customer payables, other borrowings and corporate debt. Net interest income is also earned on our loan portfolio which we expect to continue to run off in future periods. Commissions revenue is generated by customer trades and is largely impacted by trade volume and commission rates. Fees and service charges revenue is mainly impacted by order flow revenue and fee-generating customer assets. Our net revenue is offset by non-interest expenses, the largest of which are compensation and benefits and advertising and market development.

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Management monitors a number of metrics in evaluating the Company’s performance. The most significant of these are shown in the table and discussed in the text below:

	Three Months Ended March 31,						Variance
	2016			2015			2016 vs. 2015
Customer Activity Metrics:
Daily average revenue trades ("DARTs")	165,122			169,951			(3	)%
Average commission per trade	$	10.64		$	10.94		(3	)%
Margin receivables (dollars in billions)	$	6.3		$	8.2		(23	)%
End of period brokerage accounts(1)	3,254,000			3,182,639			2	%
Net new brokerage accounts(1)	40,459			38,716			5	%
Brokerage account attrition rate(1)	7.8		%	8.8		%	(1	)%
Customer assets (dollars in billions)	$	284.5		$	299.4		(5	)%
Net new brokerage assets (dollars in billions)	$	2.9		$	3.5		(17	)%
Brokerage related cash (dollars in billions)	$	42.6		$	41.6		2	%
Company Metrics:
Operating margin(2)	41		%	14		%	27	%
Adjusted operating margin(3)	34		%	32		%	2	%
Corporate cash (dollars in millions)(4)	$	482		$	258		87	%
E*TRADE Financial Tier 1 leverage ratio	7.8		%	8.4		%	(0.6	)%
E*TRADE Bank Tier 1 leverage ratio(5)	8.6		%	9.8		%	(1.2	)%
Special mention loan delinquencies (dollars in millions)	$	131		$	191		(31	)%
Allowance for loan losses (dollars in millions)	$	322		$	402		(20	)%
Net interest margin	2.81		%	2.42		%	0.39	%
Interest-earning assets (average dollars in billions)	$	40.9		$	41.4		(1	)%
Total employees (period end)	3,498			3,250			8	%

(1) Net new brokerage accounts and end of period brokerage accounts were impacted by the closure 4,430 accounts related to the shutdown of the Company's Hong Kong and Singapore operations during the three months endedMarch 31, 2016. Excluding the impact of these items, brokerage account attrition rate was 7.3% for the three months endedMarch 31, 2016.

(2) Operating margin is equal to income before income taxes divided by total net revenue.

(3) Adjusted operating margin, a non-GAAP measure, is equal to adjusted income before income taxes divided by total net revenue. See Earnings Overview—Operating Margin for additional information, including a reconciliation of this non-GAAP measure to the comparable GAAP measure.

(4) See Liquidity and Capital Resources for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

(5) E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015.

Customer Activity Metrics

• DARTs are the predominant driver of commissions revenue from our customers.

• Average commission per trade is an indicator of changes in our customer mix, product mix and/or product pricing.

• Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities they own and are a key driver of net interest income.

• End of period brokerage accounts, net new brokerage accounts and brokerage account attrition rate are indicators of our ability to attract and retain brokerage customers. The brokerage account attrition rate is calculated by dividing attriting brokerage accounts, which are gross new brokerage accounts less net new brokerage accounts, by total brokerage accounts at the previous period end, and is presented on an annualized basis.

• Changes in customer assets are an indicator of the value of our relationship with the customer. An increase in customer assets generally indicates that the use of our products and services by existing and new customers is expanding. Changes in this metric are also driven by changes in the valuations of our customers’ underlying securities.

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• Net new brokerage assets are total inflows to all new and existing brokerage accounts less total outflows from all closed and existing brokerage accounts and are a general indicator of the use of our products and services by new and existing brokerage customers.

• Brokerage related cash is an indicator of the level of engagement with our brokerage customers and is a key driver of net interest income as well as fees and service charges revenue, which includes fees earned on customer assets held by third parties outside the Company.

Company Metrics

• Operating margin is the percentage of net revenue that results in income before income taxes. The percentage is calculated by dividing income before income taxes by total net revenue. Adjusted operating margin percentage is a non-GAAP measure calculated by dividing adjusted income before income taxes, excluding the provision (benefit) for loan losses and losses on early extinguishment of debt, by total net revenue. Adjusted operating margin provides a useful measure of our ongoing operating performance and is used by management for this purpose because we do not view the provision (benefit) for loan losses and losses on early extinguishment of debt as key factors governing our investments in the business. See Earnings Overview for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

• Corporate cash is an indicator of the liquidity at the parent company. It is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. See Liquidity and Capital Resources for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

• Tier 1 leverage ratio is an indication of capital adequacy for E*TRADE Financial and E*TRADE Bank. Tier 1 leverage ratio is Tier 1 capital divided by adjusted average assets for leverage capital purposes. See Liquidity and Capital Resources for additional information, including the calculation of regulatory capital ratios.

• Special mention loan delinquencies are loans 30-89 days past due and are an indicator of the expected trend for charge-offs in future periods as these loans have a greater propensity to migrate into nonaccrual status and to ultimately be charged-off.

• Allowance for loan losses is an estimate of probable losses inherent in the loan portfolio as of the balance sheet date, as well as the forecasted losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as troubled debt restructurings ("TDR").

• Interest-earning assets, in conjunction with our net interest margin, are indicators of our ability to generate net interest income.

Significant Events in the First Quarter of 2016

Repurchased $301 million of shares of our common stock

• We continued to execute on our stock repurchase plan, under which the Board of Directors has authorized the repurchase of up to $800 million of shares of our common stock through March 31, 2017. During the first quarter of 2016, we repurchased 13.1 million shares of common stock at an average price of $23.01 for a total of $301 million. As of March 31, 2016, we have repurchased 14.7 million shares of common stock at an average price of $23.81 for a total of $351 million since we began repurchasing shares in the fourth quarter of 2015. As of April 29, 2016, we have subsequently repurchased an additional 0.8 million shares of common stock at an average price of $25.79.

$396 million in dividends paid from bank and broker-dealer subsidiaries to the parent company

• E*TRADE Bank paid dividends of $248 million to the parent company during the first quarter of 2016. These dividends reflected both E*TRADE Bank's prior quarter net income as well as the regulatory approval to operate E*TRADE Bank at an 8.0% Tier 1 leverage ratio.

• E*TRADE Securities paid a dividend of $24 million to the parent company during the first quarter of 2016 and $27 million in April 2016.

• E*TRADE Clearing paid a dividend of $124 million to the parent company during the first quarter of 2016 and $75 million in April 2016.

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Generated a $31 million income tax benefit from the release of valuation allowances against state deferred tax assets

• Effective January 1, 2016, we elected to treat E*TRADE Securities and E*TRADE Clearing as single member limited liability companies ("LLCs"). As a result of this election and the future income projected to be generated by the broker-dealers, we released valuation allowances against certain state deferred tax assets which resulted in a $31 million tax benefit.

REGULATORY DEVELOPMENTS

On April 6, 2016, the U.S. Department of Labor published its final fiduciary regulations under the Employee Retirement Income Security Act of 1974 and the Internal Revenue Code of 1986.  These regulations, which take effect in April 2017, will subject certain persons, such as broker-dealers and other financial services providers that provide investment assistance to individual retirement accounts and other qualified retirement plans and accounts, to fiduciary duties and prohibited transaction restrictions for a wider range of customer interactions.  This may require changes to the services and products we offer for our customers’ tax-qualified retirement accounts and benefit plans and could diminish our profitability and increase our potential liabilities with respect to these accounts and plans.

Each of our banking entities has deposits insured by the Federal Deposit Insurance Corporation ("FDIC") and pays quarterly assessments to the Deposit Insurance Fund ("DIF"), maintained by the FDIC, for this insurance coverage. On March 15, 2016, the FDIC finalized the rule to add a surcharge to the regular DIF assessments of banks with $10 billion or more in assets, which includes E*TRADE Bank. Under the final rule, E*TRADE Bank will be subject to an additional surcharge applied to its assessment base, beginning as early as the third quarter of 2016. Surcharges at an annual rate of 4.5 basis points will be assessed until the sooner of (1) the fund attaining 1.35 percent or (2) fourth quarter 2018. The FDIC anticipates eight quarters of "surcharge assessments." There may be a one-time “shortfall assessment” in the first quarter of 2019 to bring the fund immediately to 1.35 percent if needed. The surcharge is not expected to have a material impact on our financial condition, results of operations or cash flows.

For additional information, see Part I. Item 1. Business—Regulation in our Annual Report on Form 10-K for the year ended December 31, 2015.

EARNINGS OVERVIEW

We generated net income of $153 million, or $0.53 per diluted share, on total net revenue of $472 million for the three months endedMarch 31, 2016. Net interest income increased15% to $287 million for the three months endedMarch 31, 2016 compared to the same period in 2015. Commissions, fees and service charges and other revenue decreased1% to $175 million for the three months endedMarch 31, 2016 compared to the same period in 2015. Benefit for loan losses was $34 million for the three months endedMarch 31, 2016 compared to a provision for loan losses of $5 million for the same period in 2015. Total non-interest expense decreased16% to $312 million for the three months endedMarch 31, 2016 compared to the same period in 2015, which includes a $73 million loss on early extinguishment of debt. Operating margin was 41% for the three months endedMarch 31, 2016 compared to 14% in the same period in 2015. Adjusted operating margin, a non-GAAP measure, was 34% for the three months endedMarch 31, 2016 compared to 32% in the same period in 2015.

The following sections describe in detail the changes in key operating factors and other changes and events that affected net revenue, provision (benefit) for loan losses, non-interest expense, operating margin and income tax expense.

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Net Revenue

The components of net revenue and the resulting variances are as follows (dollars in millions):

	Three Months Ended March 31,				Variance
					2016 vs. 2015
	2016		2015		Amount			%
Net interest income	$	287	$	250	$	37		15	%
Commissions	107		114		(7		)	(6	)%
Fees and service charges	58		52		6			12	%
Gains (losses) on securities and other	10		15		(5		)	(33	)%
Other revenues	10		10		—			*
Total non-interest income	185		191		(6		)	(3	)%
Total net revenue	$	472	$	441	$	31		7	%

* Percentage not meaningful.

Net Interest Income

Net interest income increased15% to $287 million for the three months endedMarch 31, 2016 compared to the same period in 2015. Net interest income is earned primarily through available-for-sale and held-to-maturity securities, margin receivables and our legacy loan portfolio, which will continue to run off in future periods, offset by funding costs. During 2015, we terminated $4.4 billion of legacy wholesale funding obligations, which has significantly reduced our funding costs and improved our ability to generate net interest income.     

The following table presents average balance sheet data and interest income and expense data, as well as the related net interest margin, yields and rates prepared on the basis required by the SEC’s Industry Guide 3, "Statistical Disclosure by Bank Holding Companies" (dollars in millions):

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	Three Months Ended March 31, (1)
	2016						2015
	Average Balance		Interest Inc./Exp.		Average Yield/ Cost		Average Balance		Interest Inc./Exp.		Average Yield/ Cost
Cash and cash equivalents	$	1,611	$	2	0.41	%	$	1,673	$	1	0.15	%
Cash required to be segregated under federal or other regulation	1,133		1		0.32	%	309		—		0.08	%
Available-for-sale securities	12,642		64		2.03	%	12,341		66		2.15	%
Held-to-maturity securities	13,676		103		3.01	%	12,279		88		2.86	%
Margin receivables	6,677		64		3.89	%	7,888		68		3.49	%
Loans (2)	4,804		51		4.23	%	6,204		62		4.00	%
Broker-related receivables and other	349		—		0.29	%	657		1		0.74	%
Subtotal interest-earning assets	40,892		285		2.79	%	41,351		286		2.78	%
Other interest revenue (3)	—		23				—		30
Total interest-earning assets	40,892		308		3.01	%	41,351		316		3.07	%
Total non-interest-earning assets (4)	4,921						4,733
Total assets	$	45,813					$	46,084
Deposits	$	29,567	$	1	0.01	%	$	25,051	$	2	0.03	%
Customer payables	6,452		1		0.07	%	6,388		1		0.08	%
Broker-related payables and other	1,450		—		0.00	%	1,759		—		0.00	%
Other borrowings (5)	436		5		4.13	%	5,030		41		3.33	%
Corporate debt	995		13		5.39	%	1,264		20		6.44	%
Subtotal interest-bearing liabilities	38,900		20		0.21	%	39,492		64		0.66	%
Other interest expense (6)	—		1				—		2
Total interest-bearing liabilities	38,900		21		0.21	%	39,492		66		0.67	%
Total non-interest-bearing liabilities (7)	1,189						1,153
Total liabilities	40,089						40,645
Total shareholders' equity	5,724						5,439
Total liabilities and shareholders' equity	$	45,813					$	46,084
Excess of interest earning assets over interest bearing liabilities/net interest income/net interest margin	$	1,992	$	287	2.81	%	$	1,859	$	250	2.42	%

(1) Beginning in 2016, corporate interest income and corporate interest expense are presented within net interest income. Prior periods have been reclassified to conform with current period presentation.

(2) Nonaccrual loans are included in the average loan balances. Interest payments received on nonaccrual loans are recognized on a cash basis in interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal.

(3) Represents interest income on securities loaned.

(4) Non-interest earning assets consist of property and equipment, net, goodwill, other intangibles, net and other assets that do not generate interest income.

(5) In September 2015, we terminated $4.4 billion of legacy wholesale funding obligations.

(6) Represents interest expense on securities borrowed.

(7) Non-interest bearing liabilities consist of other liabilities that do not generate interest expense.

Average interest-earning assets decreased 1% to $40.9 billion for the three months endedMarch 31, 2016 compared to the same period in 2015. The fluctuation in interest-earning assets is generally driven by changes in interest-bearing liabilities, specifically deposits and customer payables.     Average interest-bearing liabilities decreased 2% to $38.9 billion for the three months endedMarch 31, 2016 compared to the same period in 2015. The decrease was primarily due to the termination of our legacy wholesale funding obligations during the third quarter of 2015 and the reduction of broker-related payables and other and corporate debt balances. These decreases were offset by a $4.5 billion increase in deposits as a result of transferring customer assets held by third parties to our balance sheet using our sweep deposit platform. We intend to continue to increase the size of our balance sheet and expect to reach our targeted consolidated balance sheet size of $49.5 billion during the second quarter of 2016. For additional information on our balance sheet growth and customer assets held by third parties, see the Balance Sheet Overview—Deposits section.

Beginning in 2016, we transitioned to net interest margin as the key metric for measuring our performance in utilizing our bank structure to effectively monetize brokerage relationships. Net interest margin increased by 39 basis points to 2.81% for the three months endedMarch 31, 2016 compared to the same period in 2015. Net interest margin is driven by the mix of asset and liability average balances and the interest rates earned or paid on those balances. The increase was primarily due to lower borrowing costs resulting from the termination of $4.4 billion of legacy wholesale

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funding obligations during the third quarter of 2015 and the reduction of corporate debt cost. In addition, for the three months endedMarch 31, 2016, revenue from investments in securities increased primarily as a result of slower prepayment speeds and increased balances compared to the prior period. These increases were partially offset by the continued run-off of our legacy loan portfolio. Margin balances also decreased 15% compared to the same period in 2015; however, the impact of the margin receivables decrease was offset by increased rates earned on margin due to the increase in market interest rates and changes in customer mix.

Commissions

Commissions revenue decreased6% to $107 million for the three months endedMarch 31, 2016 compared to the same period in 2015. The main factors that affect commissions revenue are DARTs, average commission per trade and the number of trading days.

DART volume decreased 3% to 165,122 for the three months endedMarch 31, 2016 compared to the same period in 2015. Option-related DARTs as a percentage of total DARTs represented 23% of trading volume for both the three months endedMarch 31, 2016 and 2015. DARTs via mobile applications as a percentage of total DARTs represented 16% of trading volume for the three months endedMarch 31, 2016 compared to 13% for the same period in 2015.

Average commission per trade decreased 3% to $10.64 for the three months endedMarch 31, 2016 from $10.94 for the same period in 2015. Average commission per trade is impacted by customer mix and the different commission rates on various trade types (e.g. equities, options, fixed income, stock plan, exchange-traded funds, and mutual funds).

Fees and Service Charges

Fees and service charges increased12% to $58 million for the three months endedMarch 31, 2016 compared to the same period in 2015. The table below shows the components of fees and service charges and the resulting variances (dollars in millions):

	Three Months Ended March 31,				Variance
					2016 vs. 2015
	2016		2015		Amount			%
Order flow revenue	$	22	$	23	$	(1	)	(4	)%
Mutual fund service fees	9		6		3			50	%
Advisor management fees	7		7		—			*
Foreign exchange revenue	4		4		—			*
Reorganization fees	3		2		1			50	%
Money market funds and sweep deposits revenue(1)	8		5		3			60	%
Other fees and service charges	5		5		—			*
Total fees and service charges	$	58	$	52	$	6		12	%

* Percentage not meaningful.

(1) Includes revenue earned on average customer assets held by third parties outside the Company, including money market funds and sweep deposit accounts at unaffiliated financial institutions. Fees earned on these customer assets are based on the federal funds rate or LIBOR plus a negotiated spread or other contractual arrangement with the third party institutions.

The increase in fees and services charges for the three months endedMarch 31, 2016, compared to the same period in 2015, was primarily driven by an increase in rates earned on mutual fund services and the impact of increased market interest rates on customer assets held by third parties, including money market funds and sweep deposits. Fees and services charges revenue will be impacted in future periods as we continue to transfer customer assets onto our balance sheet in the second quarter of 2016.

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Gains (Losses) on Securities and Other

The table below shows the components of gains (losses) on securities and other and the resulting variances (dollars in millions):

	Three Months Ended March 31,						Variance
							2016 vs. 2015
	2016			2015			Amount			%
Hedge ineffectiveness	$	(2	)	$	(1	)	$	(1	)	100	%
Gains on available-for-sale securities, net	15			10			5			50	%
Equity method investment income (loss) and other	(3		)	6			(9		)	(150	)%
Gains (losses) on securities and other	$	10		$	15		$	(5	)	(33	)%

Gains (losses) on securities and other decreased 33% to $10 million for the three months endedMarch 31, 2016 compared to the same period in 2015. During the first quarter of 2016 we incurred losses on equity method investments, compared to gains in the same period in 2015, which were partially offset by increased gains on the sale of available-for-sale agency securities in the first quarter of 2016.

Provision (Benefit) for Loan Losses

We recognized a benefit for loan losses of $34 million for the three months endedMarch 31, 2016 compared to a provision of $5 million for the same period in 2015. The current period benefit reflected recoveries in excess of prior expectations as well as better than expected performance of converting high-risk home equity lines of credit ("HELOCs"), including loans commonly referred to as "balloon loans" that require borrowers to repay the loan in full at the end of the draw period. The timing and magnitude of the provision (benefit) for loan losses is affected by many factors that could result in variability, particularly as mortgage loans reach the end of their interest-only period. For additional information on management's estimate of the allowance for loan losses, see Concentrations of Credit Risk.

Non-Interest Expense

The components of non-interest expense and the resulting variances are as follows (dollars in millions):

	Three Months Ended March 31,				Variance
					2016 vs. 2015
	2016		2015		Amount			%
Compensation and benefits	$	126	$	113	$	13		12	%
Advertising and market development	43		34		9			26	%
Clearing and servicing	24		24		—			*
FDIC insurance premiums	6		18		(12		)	(67	)%
Professional services	22		27		(5		)	(19	)%
Occupancy and equipment	23		21		2			10	%
Communications	23		19		4			21	%
Depreciation and amortization	20		20		—			*
Amortization of other intangibles	5		5		—			*
Restructuring and other exit activities	2		4		(2		)	(50	)%
Losses on early extinguishment of debt	—		73		(73		)	(100	)%
Other non-interest expense	18		15		3			20	%
Total non-interest expense	$	312	$	373	$	(61	)	(16	)%

* Percentage not meaningful.

9

Compensation and Benefits

Compensation and benefits increased12% to $126 million for the three months endedMarch 31, 2016 compared to the same period in 2015. The increase was primarily due to increased salaries expense driven by an 8% increase in headcount compared to the same period in 2015. This increase was largely driven by the hiring of financial consultants and customer service professionals, which aligns with our key business objective of accelerating growth of the brokerage business.

Advertising and Market Development

Advertising and market development increased26% to $43 million for the three months endedMarch 31, 2016 compared to the same period in 2015. The increase was primarily due to increased investment in our brand platform to drive customer acquisition and deepen engagement compared to the same period in 2015.

FDIC Insurance Premiums

FDIC insurance premiums decreased67% to $6 million for the three months endedMarch 31, 2016 compared to the same period in 2015. The decrease was driven by reduced rate assessments due to continued improvement and quality of our balance sheet, improving capital ratios and overall risk profile, compared to the same period in 2015. 

Professional Services

Professional services expense decreased19% to $22 million for the three months endedMarch 31, 2016 compared to the same period in 2015. The decrease was primarily driven by lower consulting expenses and legal fees compared to the same period in 2015.

Communications

Communications expense increased21% to $23 million for the three months endedMarch 31, 2016 compared to the same period in 2015. The increase was primarily driven by higher quote services fees compared to the same period in 2015.

Losses on Early Extinguishment of Debt

There were no losses on early extinguishment of debt for the three months endedMarch 31, 2016 compared to $73 million for the same period in 2015. During the three months ended March 31, 2015, we issued $460 million of 4 ⁵/8% Senior Notes and we used the net proceeds together with $432 million of existing corporate cash to redeem $800 million of 6 ³/8% Senior Notes which resulted in a $73 million loss on early extinguishment of debt.

Operating Margin

Operating margin was 41% for the three months endedMarch 31, 2016 compared to 14% in the same period in 2015. Adjusted operating margin, a non-GAAP measure, was 34% for the three months endedMarch 31, 2016 compared to 32% in the same period in 2015. Operating margin is equal to income before income taxes divided by total net revenue whereas adjusted operating margin is equal to adjusted income before income taxes divided by total net revenue. Adjusted income before income taxes excludes the impact of provision (benefit) for loan losses and losses on early extinguishment of debt. Management believes that excluding these items from operating margin provides a useful measure of ongoing operating performance and is used by management for this purpose because we do not view the provision (benefit) for loan losses and losses on early extinguishment of debt as key factors governing our investments in the business.

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The following table provides a reconciliation of adjusted income before income tax expense and adjusted operating margin, non-GAAP measures, to comparable GAAP measures (dollars in millions):

	Three Months Ended March 31,
	2016					2015
	Amount			Operating Margin %		Amount		Operating Margin %
Income before income tax expense / operating margin	$	194		41	%	$	63	14	%
Add back impact of pre-tax items:
Provision (benefit) for loan losses	(34		)			5
Losses on early extinguishment of debt	—					73
Subtotal	(34		)			78
Adjusted income before income tax expense / adjusted operating margin	$	160		34	%	$	141	32	%

Income Tax Expense

Income tax expense was $41 million for the three months ended March 31, 2016, compared to $23 million for the same period in 2015. The effective tax rate was 21% for the three months ended March 31, 2016 compared to 37% for the same period in 2015. The decrease in the effective tax rate for the three months ended March 31, 2016 was driven by a $31 million tax benefit related to the release of valuation allowances against certain state deferred tax assets. Prior to our election to treat E*TRADE Securities and E*TRADE Clearing as single member LLCs for tax purposes beginning in 2016, the broker-dealers were treated as separate taxable corporations. The election to be treated as single member LLCs, in addition to the future income projections at the broker-dealers, will result in the utilization of certain state deferred tax assets, primarily state NOLs, against which we had previously recorded valuation allowances. For additional information, see Note 11—Income Taxes included in Item 1. Consolidated Financial Statements (Unaudited).

11

BALANCE SHEET OVERVIEW

The following table sets forth the significant components of the consolidated balance sheet (dollars in millions):

					Variance
	March 31,		December 31,		2016 vs. 2015
	2016		2015		Amount			%
Assets:
Cash and equivalents	$	1,627	$	2,233	$	(606	)	(27	)%
Segregated cash	2,158		1,057		1,101			104	%
Securities(1)	28,973		25,602		3,371			13	%
Margin receivables	6,336		7,398		(1,062		)	(14	)%
Loans receivable, net	4,360		4,613		(253		)	(5	)%
Receivables from brokers, dealers and clearing organizations(2)	611		520		91			18	%
Deferred tax assets, net	940		1,033		(93		)	(9	)%
Other(3)	2,938		2,971		(33		)	(1	)%
Total assets	$	47,943	$	45,427	$	2,516		6	%
Liabilities and shareholders’ equity:
Deposits	$	31,829	$	29,445	$	2,384		8	%
Customer payables	6,793		6,544		249			4	%
Payables to brokers, dealers and clearing organizations(4)	1,437		1,576		(139		)	(9	)%
Other borrowings	409		491		(82		)	(17	)%
Corporate debt	993		997		(4		)	*
Other liabilities	745		575		170			30	%
Total liabilities	42,206		39,628		2,578			7	%
Shareholders’ equity	5,737		5,799		(62		)	(1	)%
Total liabilities and shareholders’ equity	$	47,943	$	45,427	$	2,516		6	%

* Percentage not meaningful.

(1) Includes balance sheet line items available-for-sale and held-to-maturity securities.

(2) Includes deposits paid for securities borrowed of $186 million and $120 million as of March 31, 2016 and December 31, 2015, respectively.

(3) Includes balance sheet line items property and equipment, net, goodwill, other intangibles, net and other assets.

(4) Includes deposits received for securities loaned of $1.4 billion and $1.5 billion as of March 31, 2016 and December 31, 2015, respectively.

Cash and Equivalents

Cash and equivalents decreased by 27% to $1.6 billion during the three months ended March 31, 2016. The decrease in our cash and equivalents was largely driven by purchases of investment securities and the use of cash to repurchase common shares.

Segregated Cash

Segregated cash increased by 104% to $2.2 billion during the three months ended March 31, 2016. The level of cash required to be segregated under federal or other regulations, or segregated cash, is driven largely by customer cash and securities lending balances we hold as liabilities in excess of the amount of margin receivables and securities borrowed balances we hold as assets. The excess represents customer cash that we are required by our regulators to segregate for the exclusive benefit of our brokerage customers.

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Securities

Available-for-sale and held-to-maturity securities are summarized as follows (dollars in millions):

					Variance
	March 31,		December 31,		2016 vs. 2015
	2016		2015		Amount		%
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	12,759	$	11,763	$	996	8	%
Other debt securities	1,213		794		419		53	%
Total debt securities	13,972		12,557		1,415		11	%
Publicly traded equity securities(1)	33		32		1		3	%
Total available-for-sale securities	$	14,005	$	12,589	$	1,416	11	%
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	12,016	$	10,353	$	1,663	16	%
Other debt securities	2,952		2,660		292		11	%
Total held-to-maturity securities	$	14,968	$	13,013	$	1,955	15	%
Total investments in securities	$	28,973	$	25,602	$	3,371	13	%

(1) Publicly traded equity securities consisted of investments in a mutual fund related to the Community Reinvestment Act.

Securities represented 60% and 56% of total assets at March 31, 2016 and December 31, 2015, respectively. We classify debt securities as available-for-sale or held-to-maturity based on our investment strategy and management’s assessment of our intent and ability to hold the debt securities until maturity. The increase in total investments in securities during the three months ended March 31, 2016 was primarily due to net purchases of held-to-maturity and available-for-sale agency mortgage-backed securities as a result of increased customer deposits and the reinvestment of funds as our loan portfolios pay down.

Margin Receivables

Margin receivables decreased by 14% to $6.3 billion during the three months ended March 31, 2016. The decrease in margin receivables was primarily driven by downward market pressures early in the first quarter of 2016 and overall customer market sentiment lowering demand for additional margin lending during the three months ended March 31, 2016.

Loans Receivable, Net

Loans receivable, net are summarized as follows (dollars in millions):

							Variance
	March 31,			December 31,			2016 vs. 2015
	2016			2015			Amount			%
One- to four-family	$	2,370		$	2,488		$	(118	)	(5	)%
Home equity	1,974			2,114			(140		)	(7	)%
Consumer and other	317			341			(24		)	(7	)%
Total loans receivable	4,661			4,943			(282		)	(6	)%
Unamortized premiums, net	21			23			(2		)	(9	)%
Allowance for loan losses	(322		)	(353		)	31			(9	)%
Total loans receivable, net	$	4,360		$	4,613		$	(253	)	(5	)%

Loans receivable, net decreased 5% to $4.4 billion at March 31, 2016 from $4.6 billion at December 31, 2015. We are continuing our strategy of reducing balance sheet risk through loan portfolio run-off, which we plan to do for the foreseeable future. Loan portfolio run-off is impacted by a variety of factors. As our portfolio ages and we gather substantive performance history for loans converting from interest-only to amortizing, we will continue to assess the economic environment and the value of our portfolio in the marketplace. While it is our intention to

13

continue to hold these loans, if the markets improve our strategy could change. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and Estimates in Part II. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2015.

Deposits

Deposits are summarized as follows (dollars in millions):

					Variance
	March 31,		December 31,		2016 vs. 2015
	2016		2015		Amount			%
Sweep deposits	$	26,380	$	24,018	$	2,362		10	%
Complete savings deposits	3,347		3,357		(10		)	*
Checking deposits	1,286		1,239		47			4	%
Other money market and savings deposits	779		792		(13		)	(2	)%
Time deposits	37		39		(2		)	(5	)%
Total deposits	$	31,829	$	29,445	$	2,384		8	%

* Percentage not meaningful.

Deposits represented 75% and 74% of total liabilities at March 31, 2016 and December 31, 2015, respectively. At March 31, 2016, nearly 90% of our customer deposits were covered by FDIC insurance.

The majority of the deposits balance, specifically sweep deposits, is included in brokerage related cash and reported as a customer activity metric of $42.6 billion and $41.7 billion at March 31, 2016 and December 31, 2015, respectively. The total brokerage related cash balance is summarized as follows (dollars in millions):

					Variance
	March 31,		December 31,		2016 vs. 2015
	2016		2015		Amount			%
Sweep deposits(1)(2)	$	26,380	$	24,018	$	2,362		10	%
Customer payables	6,793		6,544		249			4	%
Subtotal	33,173		30,562		2,611			9	%
Customer assets held by third parties(3)	9,399		11,173		(1,774		)	(16	)%
Total brokerage related cash	$	42,572	$	41,735	$	837		2	%

(1) Sweep deposits are held at banking subsidiaries and are included in the deposits line item on our consolidated balance sheet.

(2) A sweep product transfers brokerage customer balances to banking subsidiaries, which hold these funds as customer deposits in FDIC insured demand deposit and money market deposit accounts.

(3) Customer assets held by third parties are not reflected on our consolidated balance sheet and are not immediately available for liquidity purposes.

We have an extended insurance sweep deposit account program ("ESDA") for brokerage customers. The ESDA program utilizes our bank subsidiaries, in combination with additional third party program banks, to allow certain customers the ability to have aggregate deposits they hold in the ESDA program insured up to $1,250,000 for each category of legal ownership. As of March 31, 2016, the vast majority of sweep deposits were in the ESDA program.

Customer assets held by third parties are maintained at third party financial institutions. The components of customer assets held by third parties are as follows (dollars in millions):

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					Variance
	March 31,		December 31,		2016 vs. 2015
	2016		2015		Amount			%
Money market fund	$	209	$	1,756	$	(1,547	)	(88	)%
Sweep deposits at unaffiliated financial institutions	5,567		5,818		(251		)	(4	)%
Subtotal	5,776		7,574		(1,798		)	(24	)%
Municipal funds and other	3,623		3,599		24			1	%
Customer assets held by third parties(1)	$	9,399	$	11,173	$	(1,774	)	(16	)%

(1) We maintain the ability to transfer approximately 40% of these customer assets to our balance sheet with notification to the third party financial institutions and customer consent, as appropriate.

During the three months endedMarch 31, 2016, $1.6 billion of customer assets converted from the money market fund product held by third parties to our sweep deposits platform and were subsequently transferred to our balance sheet.    

Other Borrowings

Other borrowings, which includes securities sold under agreements to repurchase and TRUPs, are summarized as follows (dollars in millions):

					Variance
	March 31,		December 31,		2016 vs. 2015
	2016		2015		Amount			%
Trust preferred securities	$	409	$	409	$	—		*
Repurchase agreements	—		82		(82		)	(100	)%
Total other borrowings	$	409	$	491	$	(82	)	(17	)%

* Percentage not meaningful.

Other borrowings represented 1% of total liabilities at both March 31, 2016 and December 31, 2015.

15

Corporate Debt

Corporate debt by type is shown as follows (dollars in millions):

	Face Value		Discount			Net
March 31, 2016
Interest-bearing notes:
5 3/8% Notes, due 2022	$	540	$	(5	)	$	535
4 5/8% Notes, due 2023	460		(5		)	455
Total interest-bearing notes	1,000		(10		)	990
Non-interest-bearing debt:
0% Convertible debentures, due 2019	3		—			3
Total corporate debt	$	1,003	$	(10	)	$	993

	Face Value		Discount			Net
December 31, 2015
Interest-bearing notes:
5 3/8% Notes, due 2022	$	540	$	(6	)	$	534
4 5/8% Notes, due 2023	460		(5		)	455
Total interest-bearing notes	1,000		(11		)	989
Non-interest-bearing debt:
0% Convertible debentures, due 2019	8		—			8
Total corporate debt	$	1,008	$	(11	)	$	997

During the three months endedMarch 31, 2016 and 2015, $4 million and less than $1 million of the convertible debentures were converted into 0.4 million and less than 0.1 million shares of common stock, respectively.

Shareholders’ Equity

The activity in shareholders’ equity during the three months ended March 31, 2016 is summarized as follows (dollars in millions):

	Common Stock / Additional Paid-In Capital			Accumulated Deficit / Other Comprehensive Loss			Total
Beginning balance, December 31, 2015	$	7,359		$	(1,560	)	$	5,799
Net income	—			153			153
Net change from available-for-sale securities	—			85			85
Repurchases of common stock	(301		)	—			(301		)
Other(1)	1			—			1
Ending balance, March 31, 2016	$	7,059		$	(1,322	)	$	5,737

(1) Other includes employee share-based compensation and conversions of convertible debentures.

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LIQUIDITY AND CAPITAL RESOURCES

We have established liquidity and capital policies to support the successful execution of our business strategy, while ensuring ongoing and sufficient liquidity through the business cycle. We believe liquidity is of critical importance to the Company and especially important within E*TRADE Bank and our broker-dealer subsidiaries. The objective of our policies is to ensure that we can meet our corporate, banking and broker-dealer liquidity needs under both normal operating conditions and under periods of stress in the financial markets. For additional information, see Part II. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2015.

Liquidity

Our corporate liquidity needs are primarily driven by capital needs at E*TRADE Bank and E*TRADE Clearing as well as by the principal and interest due on our corporate debt. Our banking and brokerage subsidiaries' liquidity needs are driven primarily by the level and volatility of our customer activity. Management maintains a set of liquidity sources and monitors certain business trends and market metrics closely in an effort to ensure we have sufficient liquidity and to avoid dependence on other more expensive sources of funding.

Management believes the following are the key sources of liquidity that impact our ability to meet our liquidity needs: corporate cash, bank cash, deposits, customer payables, securities lending, FHLB borrowing capacity, E*TRADE Clearing's liquidity lines and the revolving credit facility at the parent company. Loans by E*TRADE Bank to the parent company and its other non-bank subsidiaries are subject to various quantitative, arm’s length, collateralization and other requirements.

Corporate Cash

Corporate cash is the primary source of liquidity at the parent company. We define corporate cash as cash held at the parent company as well as cash held in certain subsidiaries, not including bank and broker-dealer subsidiaries, that can distribute cash to the parent company without any regulatory approval or notification.     E*TRADE Bank and its subsidiaries require regulatory approval prior to the payment of dividends to the parent company. E*TRADE Securities and E*TRADE Clearing can pay dividends to the parent company with proper regulatory notifications.

We believe corporate cash, which is a non-GAAP measure, is a useful measure of the parent company’s liquidity as it is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. Corporate cash can fluctuate in any given quarter and is impacted primarily by the following:

• approval and timing of subsidiary dividends;

• share repurchases;

• debt service costs;

• tax settlements and the reimbursement from the parent company's subsidiaries for the use of its deferred tax assets;

• other overhead cost sharing arrangements; and

• investments and acquisitions.

The following table provides a reconciliation of the consolidated cash and equivalents line item to corporate cash (dollars in millions):

	March 31,			December 31,			March 31,
	2016			2015			2015
Consolidated cash and equivalents	$	1,627		$	2,233		$	1,025
Less: Bank cash(1)	(680		)	(1,264		)	(606		)
Less: U.S. broker-dealers' cash(1)	(440		)	(497		)	(134		)
Less: Other cash	(25		)	(25		)	(27		)
Corporate cash	$	482		$	447		$	258

(1) U.S. broker-dealers' cash includes E*TRADE Securities as of March 31, 2015 and E*TRADE Securities and E*TRADE Clearing as of March 31, 2016 and December 31, 2015. E*TRADE Securities and E*TRADE Clearing moved out from under E*TRADE Bank effective February 1, 2015 and July 1, 2015, respectively. Bank cash included $131 million of cash held by E*TRADE Clearing at March 31, 2015.

17

Corporate cash ended the first quarter of 2016 at $482 million, up from $447 million at December 31, 2015. Corporate cash included dividends of $248 million from E*TRADE Bank, $124 million from E*TRADE Clearing and $24 million from E*TRADE Securities to the parent company during the three months ended March 31, 2016. We used corporate cash to repurchase a total of $301 million or 13.1 million shares of common stock during the quarter ended March 31, 2016.

During 2015, we decreased our annual debt service costs to $50 million through refinancing and reduced our total corporate debt to $1.0 billion. We maintain corporate cash at a minimum of two times our scheduled annual corporate debt service payments and scheduled maturities over the next 12 months. As such, our current minimum is approximately $100 million as we do not have any corporate debt with scheduled maturities in the next 12 months. Our nearest maturity of interest-bearing corporate debt is November 2022.

Revolving Credit Facility

At March 31, 2016, we have a senior secured revolving credit facility at the parent company with an available line of credit of $250 million. The revolving credit facility enhances our ability to meet liquidity needs at the parent company, as we have the ability to borrow against this facility for working capital and general corporate purposes. Our revolving credit facility contains certain covenants, including the requirement for the parent company to maintain unrestricted cash of at least $100 million. At March 31, 2016, there was no outstanding balance under this revolving credit facility.

E*TRADE Bank Liquidity

E*TRADE Bank relies on bank cash and deposits for liquidity needs. Management believes that within deposits, sweep deposits are of particular importance as they are a stable source of liquidity for E*TRADE Bank. We have the ability to generate liquidity in the form of additional deposits by raising the yield on our customer deposit products and by bringing additional deposits onto our balance sheet. We also utilize our sweep deposit platform to efficiently manage our balance sheet size. Our sweep deposits on our balance sheet as of March 31, 2016 increased $2.4 billion compared to December 31, 2015. We intend to continue utilizing the sweep platform to transfer customer assets to our balance sheet and expect to reach our targeted consolidated balance sheet size of $49.5 billion in the second quarter of 2016.

Historically, E*TRADE Bank also relied on wholesale funding sources for liquidity purposes. In September 2015, we terminated $4.4 billion of our legacy wholesale funding obligations at E*TRADE Bank. We may utilize wholesale funding sources for short-term liquidity and contingency funding requirements. Our ability to borrow these funds is dependent upon the continued availability of funding in the wholesale borrowings market. In addition, we can borrow from the Federal Reserve Bank’s discount window to meet short-term liquidity requirements, although it is not viewed as a primary source of funding. At March 31, 2016, E*TRADE Bank had approximately $3.0 billion and $0.8 billion in additional collateralized borrowing capacity with the FHLB and the Federal Reserve Bank, respectively.

E*TRADE Clearing Liquidity

E*TRADE Clearing relies on customer payables, securities lending, and internal and external lines of credit to provide liquidity and finance margin lending. E*TRADE Clearing's external liquidity lines total $995 million as of March 31, 2016 and included the following:

• secured committed lines of credit with two unaffiliated banks, aggregating to $175 million;

• secured uncommitted lines of credit with several unaffiliated banks, aggregating to $375 million;

• unsecured uncommitted lines of credit with two unaffiliated banks, aggregating to $100 million; and

• a 364-day, $345 million senior unsecured revolving credit facility with a syndicate of banks.

The credit facility contains certain covenants including maintenance covenants related to E*TRADE Clearing's minimum consolidated tangible net worth and regulatory net capital ratio. There were no outstanding balances for any of these lines at March 31, 2016. E*TRADE Clearing also maintains lines of credit with the parent company and E*TRADE Bank.

Capital Resources

Creating capital efficiency is a priority for us. The $396 million of dividends paid to the parent company during the three months ended March 31, 2016 included the following:

18

• $248 million from E*TRADE Bank, both from earnings and excess capital as a result of regulatory approval to operate E*TRADE Bank at an 8.0% Tier 1 leverage ratio; and

• $148 million from our broker-dealers, both from earnings and other sources of excess capital.

The timing and amount of dividends from E*TRADE Bank will vary as we utilize capital to reach our targeted consolidated balance sheet size of $49.5 billion and is subject to regulatory approvals. We plan to continue to move capital out of E*TRADE Securities quarterly based on excess capital generated from earnings. We also continually assess the capital position of E*TRADE Clearing and we may periodically move surplus capital based on the business environment.

Bank Capital Requirements

The Dodd-Frank Act requires all companies, including savings and loan holding companies, that directly or indirectly control an insured depository institution to serve as a source of strength for the institution. The Company and E*TRADE Bank are subject to banking regulatory capital requirements. Some of these requirements are still subject to phase-in periods, including certain regulatory deductions and adjustments that will be fully implemented at 100% in 2018. For additional information on bank regulatory requirements and phase-in periods, see Part I. Item 1. Business—Regulation in our Annual Report on Form 10-K for the year ended December 31, 2015. At March 31, 2016, our regulatory capital ratios for E*TRADE Financial were well above the minimum ratios required to be "well capitalized." E*TRADE Financial's capital ratios are calculated as follows (dollars in millions):

	March 31,			December 31,			March 31,
	2016			2015			2015
E*TRADE Financial shareholders’ equity	$	5,737		$	5,799		$	5,453
Add:
Losses in other comprehensive income on available-for-sale debt securities and cash flow hedges, net of tax	17			101			216
Deduct:
Goodwill and other intangible assets, net of deferred tax liabilities	(1,435		)	(1,419		)	(1,451		)
Disallowed deferred tax assets	(909		)	(838		)	(645		)
Other(1)	—			104			108
E*TRADE Financial Common Equity Tier 1 capital / Tier 1 capital	3,410			3,747			3,681
Add:
Allowable allowance for loan losses	131			129			140
Non-qualifying capital instruments subject to phase-out (trust preferred securities)(1)	414			310			325
E*TRADE Financial total capital	$	3,955		$	4,186		$	4,146
E*TRADE Financial average assets	$	45,886		$	44,016		$	45,931
Deduct:
Goodwill and other intangible assets, net of deferred tax liabilities	(1,435		)	(1,419		)	(1,451		)
Disallowed deferred tax assets	(909		)	(839		)	(645		)
Other(1)	—			104			108
E*TRADE Financial adjusted average assets for leverage capital purposes	$	43,542		$	41,862		$	43,943
E*TRADE Financial total risk-weighted assets(2)	$	9,882		$	9,536		$	10,523
E*TRADE Financial Tier 1 leverage ratio (Tier 1 capital / Adjusted average assets for leverage capital purposes)	7.8		%	9.0		%	8.4		%
E*TRADE Financial Common Equity Tier 1 capital / Total risk-weighted assets	34.5		%	39.3		%	35.0		%
E*TRADE Financial Tier 1 capital / Total risk-weighted assets	34.5		%	39.3		%	35.0		%
E*TRADE Financial total capital / Total risk-weighted assets	40.0		%	43.9		%	39.4		%

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(1) As a result of applying the transition provisions under Basel III in 2015, the Company included 25% of the TRUPs in the calculation of E*TRADE Financial’s Tier 1 capital and 75% of the TRUPs in the calculation of E*TRADE Financial’s total capital. In accordance with the transition provisions, the TRUPs were fully phased out of E*TRADE Financial’s Tier 1 capital in 2016.

(2) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.

At March 31, 2016, our regulatory capital ratios for E*TRADE Bank were well above the minimum ratios required to be "well capitalized." E*TRADE Bank's capital ratios are calculated as follows (dollars in millions):

	March 31,			December 31,			March 31,
	2016			2015			2015
E*TRADE Bank shareholders’ equity(1)	$	3,126		$	3,181		$	4,165
Add:
Losses in other comprehensive income on available-for-sale debt securities and cash flow hedges, net of tax	17			101			216
Deduct:
Goodwill and other intangible assets, net of deferred tax liabilities	(38		)	(38		)	(38		)
Disallowed deferred tax assets	(209		)	(169		)	(66		)
E*TRADE Bank Common Equity Tier 1 capital / Tier 1 capital(1)	2,896			3,075			4,277
Add:
Allowable allowance for loan losses	113			110			130
E*TRADE Bank total capital(1)	$	3,009		$	3,185		$	4,407
E*TRADE Bank average assets(1)	$	34,073		$	31,785		$	43,622
Deduct:
Disallowed deferred tax assets	(209		)	(169		)	(66		)
Goodwill and other intangible assets, net of deferred tax liabilities	(38		)	(38		)	(38		)
Other	—			—			—
E*TRADE Bank adjusted average assets for leverage capital purposes	$	33,826		$	31,578		$	43,518
E*TRADE Bank total risk-weighted assets(1)(2)	$	8,695		$	8,424		$	10,095
E*TRADE Bank Tier 1 leverage ratio (Tier 1 capital / Adjusted average assets for leverage capital purposes)(1)	8.6		%	9.7		%	9.8		%
E*TRADE Bank Common Equity Tier 1 capital / Total risk-weighted assets(1)	33.3		%	36.5		%	42.4		%
E*TRADE Bank Tier 1 capital / Total risk-weighted assets(1)	33.3		%	36.5		%	42.4		%
E*TRADE Bank total capital / Total risk-weighted assets(1)	34.6		%	37.8		%	43.7		%

(1) Amounts presented for E*TRADE Bank in 2015 exclude E*TRADE Securities as of February 1, 2015, and E*TRADE Clearing as of July 1, 2015, the dates the subsidiaries were moved out from under E*TRADE Bank, respectively.

(2) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.

Broker-Dealer Capital Requirements

Our broker-dealer subsidiaries are subject to capital requirements determined by their respective regulators. At March 31, 2016, all of our brokerage subsidiaries met their minimum net capital requirements, ending the period with excess net capital of $842 million.

Off-Balance Sheet Arrangements

We enter into various off-balance-sheet arrangements in the ordinary course of business, primarily to meet the needs of our customers and to reduce our own exposure to interest rate risk. These arrangements include firm commitments to extend credit. Additionally, we enter into guarantees and other similar arrangements as part of transactions in the ordinary course of business. For additional information on each of these arrangements, see Item 1. Consolidated Financial Statements (Unaudited).

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RISK MANAGEMENT

As a financial services company, our business is exposed to certain risks. The identification, mitigation and management of existing and potential risks is critical to effective enterprise risk management. There are certain risks inherent to our industry (e.g. execution of transactions) and certain risks that will surface through the conduct of our business operations. We seek to monitor and manage our significant risk exposures by operating under a set of Board-approved limits and by monitoring certain risk indicators. Our governance framework requires regular reporting on metrics, significant risks and exposures to senior management and the Board of Directors. As of July 1, 2015, our risk management framework became subject to the risk committee requirement for publicly traded bank holding companies with total consolidated assets of greater than $10 billion and less than $50 billion, contained in the Federal Reserve’s enhanced prudential standards for bank holding companies and foreign banking organizations. Our framework, as described below, is in compliance with all applicable requirements.

We have a Board-approved Enterprise Risk Appetite Statement ("RAS") that is provided to all employees. The RAS specifies significant risk exposures and addresses the Company's tolerance of those risks, which are categorized as follows:

• Credit Risk—the risk of loss arising from the failure of a borrower or counterparty to meet its credit obligations.

• Interest Rate Risk—the risk of adverse changes in earnings or market value arising from our balance sheet positions due to changes in interest rates. This includes convexity risk, which arises primarily from prepayment options on mortgages as well as the ability of customers to withdraw deposits.

• Liquidity Risk—the potential inability to meet contractual and contingent financial obligations, either on- or off- balance sheet, in a timely and cost-effective manner as they come due.

• Market Risk—the risk that asset values or income streams will be adversely affected by changes in market conditions.

• Operational Risk—the risk of loss due to failure of people, processes, and systems, or damage to physical assets; this is one of the most significant risks inherent in our business model.

• Information Technology ("IT") and Cybersecurity Risk—the risk of loss of customer or company data, integrity, or availability of systems through the compromise of our electronic digital media (e.g., computers, mobile devices, etc.).

• Strategic Risk—the risk of loss of market size or market share, leading to lost revenues and potentially significant reductions to net income and/or market value.

• Reputational Risk—the potential that negative perceptions regarding our conduct or business practices, or capacity to conduct business, will adversely affect valuation, profitability, operations or the customer base, or require costly litigation or other measures.

• Legal, Regulatory and Compliance Risk—the current and prospective risk to earnings or capital arising from violations of, or nonconformance with, laws, rules, regulations, prescribed practices, internal policies, and procedures, or ethical standards.

For additional information about our interest rate risk, see Item 3. Quantitative and Qualitative Disclosures about Market Risk. For additional information on liquidity risk, see Liquidity and Capital Resources in Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Market risk, operational risk, IT and cybersecurity risk, strategic risk, reputational risk and legal, regulatory and compliance risk and the management of risk are more fully described in Part II. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Annual Report on Form 10-K for the year ended December 31, 2015. We are also subject to other risks that could impact our business, financial condition, results of operations or cash flows in future periods. See Part I. Item 1A. Risk Factors in the Annual Report on Form 10-K for the year ended December 31, 2015.

Credit Risk Management

Credit risk is the risk of loss arising from the inability or failure of a borrower or counterparty to meet its credit obligations. We are exposed to credit risk in the following areas:

• We hold credit risk exposure in our loan portfolio. We are not currently originating or purchasing loans, and we are continuing our strategy of reducing balance sheet risk through loan portfolio run-off.

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• We extend margin loans to our brokerage customers which exposes us to the risk of credit losses in the event adverse market conditions result in unsecured margin balance that the customer is not able or willing to cover.

• We engage in financial transactions with counterparties which expose us to credit losses in the event a counterparty cannot meet its obligations. These financial transactions include our invested cash, securities lending and derivatives portfolios, as well as the settlement of trades.

Credit risk is monitored by our Credit Committee and Margin Risk Committee. The Credit Committee's objective is to evaluate current and expected credit performance of our loans, investments, borrowers and counterparties relative to market conditions and the probable impact on our financial performance. They establish credit risk guidelines in accordance with our strategic objectives and existing policies, and they review investment and lending activities with credit risk to ensure consistency with those established guidelines. These reviews involve an analysis of portfolio balances, delinquencies, losses, recoveries, default management and collateral liquidation performance, as well as any credit risk mitigation efforts relating to the portfolios. In addition, the Credit Committee reviews and approves credit related counterparties engaged in financial transactions with us. The Margin Risk Committee is responsible for corporate governance and oversight with regard to margin risk. The Committee identifies, monitors and mitigates where necessary market, operational and credit risks related to E*TRADE’s margin lending activities.

Loss Mitigation on the Loan Portfolio

Our credit risk operations team manages the mitigation of credit risk within the loan portfolio. Through a variety of strategies, including voluntary line closures, automatically freezing lines on all delinquent accounts, and freezing lines on loans with materially reduced home equity, we reduced our exposure to open home equity lines from a high of over $7 billion in 2007 to approximately $55 million at March 31, 2016. In addition, we have continued a loan modification program initiated in 2015 that targets borrowers of home equity lines of credit whose original contract terms provided an option to accelerate the date at which the loan begins amortizing. This program, certain terms of which represented economic concessions such as extended amortization periods, resulted in $9 million and $14 million, respectively, of modifications classified as TDRs and $32 million and $44 million, respectively, of modifications not classified as TDRs during the three months ended March 31, 2016 and 2015.

We continue to have loan modification programs that were established to minimize potential losses in the mortgage portfolios by targeting borrowers experiencing financial difficulties. During the three months ended March 31, 2016 and 2015, these programs were utilized to modify less than $1 million and $3 million, respectively, of one- to four-family loans, and $6 million and $2 million, respectively, of home equity loans. These modifications were classified as TDRs. We also process minor modifications on certain loans in the normal course of servicing delinquent accounts. Minor modifications resulting in an insignificant delay in the timing of payments are not considered economic concessions and therefore are not classified as TDRs. At March 31, 2016 and December 31, 2015, we had $19 million and $20 million, respectively, of mortgage loans with minor modifications that were not considered TDRs. We currently do not have any active loan modification programs for consumer and other loans. Loan modification volume may increase in future periods to mitigate potential losses as the volume of mortgage loans reaching the end of their interest-only period increases.

Currently, our entire loans receivable portfolio is serviced by third parties. To reduce vendor, operational and regulatory risks, we have assessed our servicing relationships and, where appropriate, consolidated providers or transferred certain mortgage loans to servicers that specialize in managing troubled assets. At March 31, 2016, $2.9 billion gross unpaid principal balance of our mortgage loans were held at servicers that specialize in managing troubled assets. We believe this initiative has improved and will continue to improve the credit performance of the loans transferred compared to the expected credit performance of these same loans if they had not been transferred.

During the three months ended March 31, 2016, we completed our review of the mortgage loan portfolio that was aimed at identifying loans to be repurchased by the originator. Our review primarily focused on identifying loans with violations of transaction representations and warranties or material misrepresentation on the part of the seller. Any loans identified with these deficiencies were submitted to the original seller for repurchase. During the three months ended March 31, 2016, we received a one-time payment of $3 million from a third party mortgage originator to satisfy in full all pending and future repurchase requests with them. We recognized this settlement as a recovery to the allowance for loan losses, resulting in a corresponding reduction to net charge-offs and, ultimately, a benefit to our provision (benefit) for loan losses. A total of $464 million of loans have been repurchased by or settled with third party mortgage originators since we began the review process in 2008. As our review is complete, we do not expect any future repurchases or settlements on the mortgage loan portfolio.

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CONCENTRATIONS OF CREDIT RISK

Loans

Interest-Only Loans

One- to four-family loans include loans for a five to ten year interest-only period, followed by an amortizing period ranging from 20 to 25 years. At March 31, 2016, 38% of our one- to four-family portfolio was not yet amortizing. During the trailing twelve months ended March 31, 2016, borrowers of approximately 17% of the portfolio made voluntary annual principal payments of at least $2,500 and of this population, nearly half made principal payments that were $10,000 or greater.

The home equity loan portfolio is primarily second lien loans on residential real estate properties, which have a higher level of credit risk than first lien mortgage loans. Approximately 13% of the home equity loan portfolio was in the first lien position and we held both the first and second lien positions in less than 1% of the home equity loan portfolio at March 31, 2016. The home equity loan portfolio consisted of approximately 18% of home equity installment loans and approximately 82% of home equity lines of credit at March 31, 2016. Of the home equity lines of credit, approximately 53% had converted to amortizing loans at March 31, 2016.

Home equity installment loans are primarily fixed rate and fixed term, fully amortizing loans that do not offer the option of an interest-only payment. The majority of home equity lines of credit convert to amortizing loans at the end of the draw period, which typically ranges from five to ten years. Approximately 3% of this portfolio represents balloon loans. At March 31, 2016, 47% of the home equity line of credit portfolio had not converted from the interest-only draw period and had not begun amortizing. During the trailing twelve months ended March 31, 2016, borrowers of approximately 40% of the portfolio made voluntary annual principal payments of at least $500 on their home equity lines of credit and slightly under half reduced their principal balance by at least $2,500.

The following table outlines when one- to four-family and home equity lines of credit convert to amortizing by percentage of the one- to four-family and home equity line of credit portfolios, respectively, at March 31, 2016:

Period of Conversion to Amortizing Loan	% of One- to Four-Family Portfolio	% of Home Equity Line of Credit Portfolio
Already amortizing	62%	53%
Through December 31, 2016	15%	32%
Year ending December 31, 2017	23%	14%
Year ending December 31, 2018 or later	—%	1%

Nonperforming Assets

We classify loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows the comparative data for nonperforming loans and assets at March 31, 2016 and December 31, 2015 (dollars in millions):

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	March 31, 2016			December 31, 2015
One- to four-family	$	259		$	263
Home equity	165			154
Consumer and other	1			1
Total nonperforming loans receivable	425			418
Real estate owned and other repossessed assets, net	27			29
Total nonperforming assets, net	$	452		$	447
Nonperforming loans receivable as a percentage of gross loans receivable	9.1		%	8.5		%
One- to four-family allowance for loan losses as a percentage of one- to four-family nonperforming loans receivable	18.8		%	15.3		%
Home equity allowance for loan losses as a percentage of home equity nonperforming loans receivable	162.1		%	198.8		%
Consumer and other allowance for loan losses as a percentage of consumer and other nonperforming loans receivable	599.6		%	667.0		%
Total allowance for loan losses as a percentage of total nonperforming loans receivable	75.8		%	84.6		%

Nonperforming assets, net increased by $5 million to $452 million at March 31, 2016 when compared to December 31, 2015. This increase was attributed primarily to our recent offer of a loan modification program to a subset of borrowers with home equity lines of credit whose original loan terms provided the borrowers the option to accelerate their date of conversion to amortizing loans. As certain terms of our offer represented economic concessions, such as longer amortization periods than were in the original loan agreements, this program resulted in $9 million of TDRs during the first quarter of 2016. See Risk Management—Loss Mitigation on the Loan Portfolio for additional information.

Allowance for Loan Losses

The allowance for loan losses is management’s estimate of probable losses inherent in the loan portfolio at the balance sheet date, as well as the forecasted losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as TDRs. The general allowance for loan losses includes a qualitative component to account for a variety of factors that present additional uncertainty that may not be fully considered in the quantitative loss model but are factors we believe may impact the level of credit losses. The following table presents the allowance for loan losses by loan portfolio at March 31, 2016 and December 31, 2015 (dollars in millions):

	One- to Four-Family						Home Equity						Consumer and Other						Total
	March 31, 2016			December 31, 2015			March 31, 2016			December 31, 2015			March 31, 2016			December 31, 2015			March 31, 2016			December 31, 2015
General reserve:
Quantitative component	$	37		$	28		$	207		$	245		$	6		$	6		$	250		$	279
Qualitative component	4			3			10			10			—			—			14			13
Specific valuation allowance	8			9			50			52			—			—			58			61
Total allowance for loan losses	$	49		$	40		$	267		$	307		$	6		$	6		$	322		$	353
Allowance as a % of loans receivable(1)	2.0		%	1.6		%	13.5		%	14.5		%	2.1		%	1.9		%	6.9		%	7.1		%

(1) Allowance as a percentage of loans receivable is calculated based on the gross loans receivable including net unamortized premiums for each respective category.

Total loans receivable designated as held-for-investment decreased $0.3 billion during three months endedMarch 31, 2016. The allowance for loan losses was $322 million, or 6.9% of total loans receivable, as of March 31, 2016 compared to $353 million, or 7.1% of total loans receivable, as of December 31, 2015, reflecting better than

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expected performance on the higher-risk loans in the HELOC portfolio. Our quantitative allowance methodology continues to include the identification of higher risk mortgage loans and the period of our forecasted loan losses captured within the general allowance includes the total probable loss over the remaining life on these higher risk loans. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and Estimates in Part II. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in the annual report on Form 10-K for the year ended December 31, 2015.

Net Charge-offs

The following table provides an analysis of net charge-offs for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Charge-offs			Recoveries(1)		(Charge-offs)/ Recoveries, Net			% of Average Loans (Annualized)
Three Months Ended March 31, 2016
One- to four-family	$	(1	)	$	2	$	1		(0.19	)%
Home equity	(5		)	7		2			(0.45	)%
Consumer and Other	(2		)	2		—			0.56	%
Total	$	(8	)	$	11	$	3		(0.24	)%
Three Months Ended March 31, 2015
One- to four-family	$	(1	)	$	—	$	(1	)	0.10	%
Home equity	(10		)	5		(5		)	0.69	%
Consumer and Other	(3		)	2		(1		)	0.94	%
Total	$	(14	)	$	7	$	(7	)	0.43	%

(1) Recoveries include the impact of mortgage originator settlements.

Loan losses are recognized when, based on management's estimate, it is probable that a loss has been incurred. The charge-off policy for both one- to four-family and home equity loans is to assess the value of the property when the loan has been delinquent for 180 days or has received bankruptcy notification, regardless of whether or not the property is in foreclosure, and charge off the amount of the loan balance in excess of the estimated current value of the underlying property less estimated selling costs. Modified loans considered TDRs are charged off when they are identified as collateral dependent based on certain terms of the modification. In order to determine if a loan is collateral dependent, the Company reviews multiple credit quality attributes and assigns a higher level of risk to loans in which the LTV or CLTV is greater than 110% or 125%, respectively, or if a borrower’s credit score is less than 600. Closed-end consumer loans are charged off when the loan has been 120 days delinquent or when it is determined that collection is not probable.

Net charge-offs for the three months endedMarch 31, 2016 compared to 2015 decreased by $10 million. This decrease reflected continued improvement in economic conditions, recoveries of previous charge-offs and loan portfolio run-off, as well as a $3 million benefit recorded from a settlement with a third party mortgage originator. The timing and magnitude of charge-offs are affected by many factors and we anticipate variability from quarter to quarter, particularly as home equity lines of credit convert to amortizing loans.

For additional information on the loans portfolio, see Note 6—Loans Receivable, Net included in Item 1. Consolidated Financial Statements (Unaudited).

Securities

We focus primarily on security type and credit rating to monitor credit risk in our securities portfolios. We consider securities backed by the U.S. government or its agencies to have low credit risk as the long-term debt rating of the U.S. government is AA+ by S&P and AAA by Moody’s and Fitch at March 31, 2016. The amortized cost of these securities accounted for over 99% of our total securities portfolio at March 31, 2016. We review the remaining debt securities that were not backed by the U.S. government or its agencies according to their credit ratings from S&P, Moody’s and Fitch where available. At March 31, 2016, all municipal bonds and corporate bonds were rated investment grade (defined as a rating equivalent to a Moody’s rating of "Baa3" or higher, or a S&P or Fitch rating of "BBB-" or higher).

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SUMMARY OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES

The discussion and analysis of our financial condition and results of operations are based on our consolidated financial statements, which have been prepared in conformity with GAAP. Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies in Part II. Item 8. Financial Statements and Supplementary Data in the Company's Annual Report on Form 10-K for the year ended December 31, 2015 contains a summary of our significant accounting policies, many of which require the use of estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. We believe that of our significant accounting policies, the following are critical because they are based on estimates and assumptions that require complex and subjective judgments by management: allowance for loan losses; asset impairment, including goodwill impairment and other-than-temporary impairment ("OTTI"); estimates of effective tax rates, deferred taxes and valuation allowance; accounting for derivative instruments; and fair value measurements. Changes in these estimates or assumptions could materially impact our financial condition and results of operations, and actual results could differ from our estimates. These policies are more fully described in Part II. Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations—Summary of Critical Accounting Policies and Estimates in our Annual Report on Form 10-K for the year ended December 31, 2015.

GLOSSARY OF TERMS

Agency—U.S. Government sponsored enterprises and federal agencies, such as Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, Government National Mortgage Association, the Small Business Administration and the Federal Home Loan Bank.

ALCO—Asset Liability Committee.

Average commission per trade—Total trading and investing segment commissions revenue divided by total number of revenue trades.

Bank—ETB Holdings, Inc. ("ETBH"), the entity that is our bank holding company and parent to E*TRADE Bank.

Basis point—One one-hundredth of a percentage point.

Brokerage account attrition rate—Attriting brokerage accounts, which are gross new brokerage accounts less net new brokerage accounts, divided by total brokerage accounts at the previous period end.

Brokerage related cash—Customer sweep deposits held at banking subsidiaries, customer payables and customer assets held by third parties.

BPO—Broker price opinion.

Cash flow hedge—A derivative instrument designated in a hedging relationship that mitigates exposure to variability in expected future cash flows attributable to a particular risk.

CFTC—Commodity Futures Trading Commission.

Charge-off—The result of removing a loan or portion of a loan from an entity’s balance sheet because the loan is considered to be uncollectible.

CLTV—Combined loan-to-value.

CMOs—Collateralized mortgage obligations.

Common Equity Tier 1 Capital—A measurement of the Company's core equity capital.

Consumer loans—Loans that are secured by real personal property, such as recreational vehicles.

Corporate cash—Cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval or notification.

Customer assets—Market value of all customer assets held by the Company including security holdings, deposits and customer payables, as well as customer assets held by third parties and vested unexercised options.

Daily average revenue trades ("DARTs")—Total revenue trades in a period divided by the number of trading days during that period.

Derivative—A financial instrument or other contract, the price of which is directly dependent upon the value of one or more underlying securities, interest rates or any agreed upon pricing index. Derivatives cover a wide assortment of financial contracts, including options and swaps.

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DIF—Depositors Insurance Fund.

Earnings at Risk ("EAR")—The sensitivity of GAAP earnings to changes in interest rates over a twelve month horizon. It is a short-term measurement of interest rate risk and does not consider risks beyond the simulation time horizon. In addition, it requires reinvestment, funding, and hedging assumptions for the horizon.

Economic Value of Equity ("EVE")—The present value of expected cash inflows from existing assets, minus the present value of expected cash outflows from existing liabilities, plus the expected cash inflows and outflows from existing derivatives and forward commitments.

ESDA—Extended insurance sweep deposit accounts.

Fair value—The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.

Fair value hedge—A derivative instrument designated in a hedging relationship that mitigates exposure to changes in the fair value of a recognized asset or liability or a firm commitment.

FASB—Financial Accounting Standards Board.

FDIC—Federal Deposit Insurance Corporation.

Federal Reserve—Board of Governors of the Federal Reserve System.

FHLB—Federal Home Loan Bank.

FICO—Fair Isaac Credit Organization.

FINRA—Financial Industry Regulatory Authority.

Generally Accepted Accounting Principles ("GAAP")—Accounting principles generally accepted in the United States of America.

Gross loans receivable—Includes unpaid principal balances and premiums (discounts).

HELOC—Home equity lines of credit.

Interest-bearing liabilities—Liabilities such as deposits, customer payables, other borrowings, corporate debt and certain customer credit balances and securities loaned programs on which the Company pays interest; excludes customer balances held by third parties.

Interest-earning assets—Assets such as loans, available-for-sale securities, held-to-maturity securities, margin receivables, securities borrowed balances and cash and investments required to be segregated under regulatory guidelines that earn interest for the Company.

Interest rate cap—An option contract that puts an upper limit on a floating exchange rate. The writer of the cap has to pay the holder of the cap the difference between the floating rate and the upper limit when that upper limit is breached. There is usually a premium paid by the buyer of such a contract.

Interest rate swaps—Contracts that are entered into primarily as an asset/liability management strategy to reduce interest rate risk. Interest rate swap contracts are exchanges of interest rate payments, such as fixed-rate payments for floating-rate payments, based on notional principal amounts.

IT—Information technology.

LIBOR—London Interbank Offered Rate. LIBOR is the interest rate at which banks borrow funds from other banks in the London wholesale money market (or interbank market).

LLC—Limited liability company.

LTV—Loan-to-value.

Net interest income—A measure of interest revenue, net interest income is equal to interest income less interest expense.

Net interest margin—A measure of the net yield on our average interest-bearing assets. Net interest margin is calculated for a given period by dividing the annualized sum of net interest income by average interest-bearing assets.

Net new brokerage assets—The total inflows to all new and existing brokerage customer accounts less total outflows from all closed and existing brokerage customer accounts, excluding the effects of market movements in the value of brokerage customer assets.

NFA—National Futures Association.

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NOLs—Net operating losses.

Nonperforming assets—Assets originally acquired to earn income (nonperforming loans) and those not intended to earn income (real estate owned). Loans are classified as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien.

Notional amount—The specified dollar amount underlying a derivative on which the calculated payments are based.

OCC—Office of the Comptroller of the Currency.

Options—Contracts that grant the purchaser, for a premium payment, the right, but not the obligation, to either purchase or sell the associated financial instrument at a set price during a period or at a specified date in the future.

OTTI—Other-than-temporary impairment.

RAS—Risk Appetite Statement.

Real estate owned and other repossessed assets—Ownership or physical possession of real property by the Company, generally acquired as a result of foreclosure or repossession.

Recovery—Cash proceeds received on a loan that had been previously charged off.

Repurchase agreement—An agreement giving the seller of an asset the right or obligation to buy back the same or similar securities at a specified price on a given date. These agreements are generally collateralized by mortgage-backed or investment-grade securities.

Risk-weighted assets—Primarily computed by the assignment of specific risk-weightings assigned by the regulators to assets and off-balance sheet instruments for capital adequacy calculations.

S&P—Standard & Poor’s.

SEC—U.S. Securities and Exchange Commission.

Special mention loans—Loans where a borrower’s current credit history casts doubt on their ability to repay a loan. Loans are classified as special mention when loans are between 30 and 89 days past due.

Sweep deposit accounts—Accounts with the functionality to transfer customer deposit balances to and from an FDIC insured account.

Tier 1 capital—Adjusted equity capital used in the calculation of capital adequacy ratios. Tier 1 capital equals: total shareholders’ equity, plus/(less) unrealized losses (gains) on available-for-sale securities and cash flow hedges, less disallowed deferred tax assets, goodwill and certain other intangible assets, and other applicable adjustments.

Troubled Debt Restructuring ("TDR")—A loan modification that involves granting an economic concession to a borrower who is experiencing financial difficulty, and loans that have been charged-off due to bankruptcy notification.

TRUPs—Trust preferred securities.

VIE—Variable interest entity.

Wholesale borrowings—Borrowings that consist of securities sold under agreements to repurchase and FHLB advances and other borrowings.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The following discussion about market risk includes forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements as a result of certain factors, including, but not limited to, those set forth in Part I. Item 1A. Risk Factors in the Annual Report on Form 10-K for the year ended December 31, 2015.

Interest Rate Risk

Our exposure to interest rate risk is related primarily to interest-earning assets and interest-bearing liabilities. Managing interest rate risk is essential to profitability. The primary objective of the management of interest rate risk is to control exposure to interest rates within the Board-approved limits and with limited exposure to earnings volatility

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resulting from interest rate fluctuations. Our general strategies to manage interest rate risk include balancing variable-rate and fixed-rate assets and liabilities and utilizing derivatives in a way that reduces overall exposure to changes in interest rates. Exposure to interest rate risk requires management to make complex assumptions regarding maturities, market interest rates and customer behavior. Changes in interest rates, including the following, could impact interest income and expense:

• Interest-earning assets and interest-bearing liabilities may re-price at different times or by different amounts creating a mismatch.

• The yield curve may steepen, flatten or change shape affecting the spread between short- and long-term rates. Widening or narrowing spreads could impact net interest income.

• Market interest rates may influence prepayments resulting in maturity mismatches. In addition, prepayments could impact yields as premiums and discounts amortize.

Exposure to interest rate risk is dependent upon the distribution and composition of interest-earning assets, interest-bearing liabilities and derivatives. The differing risk characteristics of each product are managed to mitigate our exposure to interest rate fluctuations. At March 31, 2016, 90% of our total assets were interest-earning assets and we had no securities classified as trading.

At March 31, 2016, approximately 61% of total assets were available-for-sale and held-to-maturity mortgage-backed securities and residential real estate loans. The values of these assets are sensitive to changes in interest rates, as well as expected prepayment levels. As interest rates increase, fixed rate residential mortgages and mortgage-backed securities tend to exhibit lower prepayments. The inverse is true in a falling rate environment.

When real estate loans prepay, unamortized premiums and/or discounts are recognized immediately in interest income. Depending on the timing of the prepayment, these adjustments to income would impact anticipated yields. The ALCO reviews estimates of the impact of changing market rates on prepayments. This information is incorporated into our interest rate risk management strategy.

Our liability structure consists of two central sources of funding: deposits and customer payables. Deposit products, including sweep deposit accounts, complete savings accounts, checking accounts and other money market and savings accounts, as well as customer payables, re-price at management’s discretion. We may continue utilizing wholesale funding sources for short-term liquidity and contingency funding requirements.

Derivative Instruments

We use derivative instruments to help manage interest rate risk using designated hedge relationships. Interest rate swaps involve the exchange of fixed-rate and variable-rate interest payments between two parties based on a contractual underlying notional amount, but do not involve the exchange of the underlying notional amounts. Option products are utilized primarily to offset the market value changes resulting from the prepayment dynamics of the mortgage portfolio, as well as to protect against increases in funding costs. The types of options employed include interest rate caps ("Caps"), "Payor Swaptions" and "Receiver Swaptions." Caps mitigate the market risk associated with increases in interest rates. Similarly, Payor and Receiver Swaptions mitigate the market risk associated with the respective increases and decreases in interest rates. See derivative instruments discussion in Note 7—Derivative Instruments and Hedging Activities in Item 1. Consolidated Financial Statements (Unaudited).

Scenario Analysis

Scenario analysis is an advanced approach to estimating interest rate risk exposure. The ALCO monitors interest rate risk using the Economic Value of Equity (“EVE”) approach and the Earnings-at-Risk (“EAR”) approach.

Under the EVE approach, the present value of expected cash flows of all existing interest-earning assets, interest-bearing liabilities, derivatives and forward commitments are estimated and then combined to produce an EVE figure. EVE is a long-term sensitivity measure of interest rate risk. The approach values only the current balance sheet in which the most significant assumptions are the prepayment rates of the loan portfolio and mortgage-backed securities and the repricing of deposits. This approach does not incorporate assumptions related to business growth, or liquidation and re-investment of instruments. This approach provides an indicator of future earnings and capital levels because changes in EVE indicate the anticipated change in the value of future cash flows. The sensitivity of this value to changes in interest rates is then determined by applying alternative interest rate scenarios. The change in EVE amounts fluctuate based on instantaneous parallel shifts in interest rates primarily due to the change in timing of cash flows in the Company’s residential loan and mortgage-backed securities portfolios. Expected prepayment rates on residential mortgage loans and mortgage-backed securities increase as interest rates decline, whereas expected prepayment rates decrease in a rising interest rate environment.

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EAR is a short-term sensitivity measure of interest rate risk and illustrates the impact of alternative interest rate scenarios on net interest income, including corporate interest expense, over a twelve month time frame. In measuring the sensitivity of net interest income to changes in interest rates, we assume instantaneous parallel interest rate shocks applied to the forward curve. In addition, we assume that cash flows from loan payoffs are reinvested in mortgage-backed securities, we exclude revenue from off-balance sheet customer assets and we assume no balance sheet growth.

The sensitivity of EAR and EVE at the consolidated E*TRADE Financial level at March 31, 2016 and December 31, 2015 is as follows (dollars in millions):

Instantaneous Parallel Change in Interest Rates (basis points) (1)	Economic Value of Equity										Earnings-at-Risk
	March 31, 2016					December 31, 2015					March 31, 2016					December 31, 2015
	Amount			Percentage		Amount			Percentage		Amount			Percentage		Amount			Percentage
+200	$	(112	)	(1.8	)%	$	(148	)	(2.6	)%	$	180		15.9	%	$	178		15.8	%
+100	$	131		2.1	%	$	58		1.0	%	$	121		10.7	%	$	116		10.3	%
-50	$	(164	)	(2.7	)%	$	(107	)	(1.9	)%	$	(74	)	(6.6	)%	$	(64	)	(5.7	)%

(1) These scenario analyses assume a balance sheet size as of March 31, 2016. Any changes in size would cause the amounts to vary.

We actively manage interest rate risk positions. As interest rates change, we will adjust our strategy and mix of assets, liabilities and derivatives to optimize our position. For example, a 100 basis points increase in rates may not result in a change in value as indicated above. We compare the instantaneous parallel shift in interest rate changes in EVE and EAR to the established limits set by the Board of Directors in order to assess interest rate risk on a monthly basis. In the event that the percentage change in EVE or EAR exceeds the Board limits, our Chief Executive Officer, Chief Risk Officer, Chief Financial Officer and Treasurer must all be promptly notified in writing and decide upon a plan of remediation. In addition, the Board of Directors must be promptly notified of the exception and the planned resolution. At March 31, 2016, the EVE and EAR percentage changes were within our Board limits.

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PART I - FINANCIAL INFORMATION

ITEM 1.    CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF INCOME

(In millions, except share data and per share amounts)

(Unaudited)

	Three Months Ended March 31,
	2016			2015
Revenue:
Interest income	$	308		$	316
Interest expense	(21		)	(66		)
Net interest income	287			250
Commissions	107			114
Fees and service charges	58			52
Gains (losses) on securities and other	10			15
Other revenue	10			10
Total non-interest income	185			191
Total net revenue	472			441
Provision (benefit) for loan losses	(34		)	5
Non-interest expense:
Compensation and benefits	126			113
Advertising and market development	43			34
Clearing and servicing	24			24
FDIC insurance premiums	6			18
Professional services	22			27
Occupancy and equipment	23			21
Communications	23			19
Depreciation and amortization	20			20
Amortization of other intangibles	5			5
Restructuring and other exit activities	2			4
Losses on early extinguishment of debt	—			73
Other non-interest expenses	18			15
Total non-interest expense	312			373
Income before income tax expense	194			63
Income tax expense	41			23
Net income	$	153		$	40
Basic earnings per share	$	0.54		$	0.14
Diluted earnings per share	$	0.53		$	0.14
Shares used in computation of per share data:
Basic (in thousands)	285,274			289,741
Diluted (in thousands)	286,680			294,722

See accompanying notes to consolidated financial statements

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E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

(In millions)

(Unaudited)

	Three Months Ended March 31,
	2016			2015
Net income	$	153		$	40
Other comprehensive income
Available-for-sale securities:
Unrealized gains, net(1)	94			39
Reclassification into earnings, net(2)	(9		)	(6		)
Net change from available-for-sale securities	85			33
Cash flow hedging instruments:
Unrealized losses, net(3)	—			(11		)
Reclassification into earnings, net(4)	—			16
Net change from cash flow hedging instruments	—			5
Other comprehensive income	85			38
Comprehensive income	$	238		$	78

(1) Amounts are net of provision for income taxes of $58 million and $24 million for the three months ended March 31, 2016 and 2015, respectively.

(2) Amounts are net of provision for income taxes of $6 million and $4 million for the three months ended March 31, 2016 and 2015, respectively.

(3) Amounts are net of benefit from income taxes of $6 million for the three months ended March 31, 2015.

(4) Amounts are net of benefit from income taxes of $10 million for the three months ended March 31, 2015.

See accompanying notes to the consolidated financial statements

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E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEET

(In millions, except share data)

(Unaudited)

	March 31,			December 31,
	2016			2015
ASSETS
Cash and equivalents	$	1,627		$	2,233
Cash required to be segregated under federal or other regulations	2,158			1,057
Available-for-sale securities	14,005			12,589
Held-to-maturity securities (fair value of $15,371 and $13,123 at March 31, 2016 and December 31, 2015, respectively)	14,968			13,013
Margin receivables	6,336			7,398
Loans receivable, net (net of allowance for loan losses of $322 and $353 at March 31, 2016 and December 31, 2015, respectively)	4,360			4,613
Receivables from brokers, dealers and clearing organizations	611			520
Property and equipment, net	232			236
Goodwill	1,792			1,792
Other intangibles, net	169			174
Deferred tax assets, net	940			1,033
Other assets	745			769
Total assets	$	47,943		$	45,427
LIABILITIES AND SHAREHOLDERS’ EQUITY
Liabilities:
Deposits	$	31,829		$	29,445
Customer payables	6,793			6,544
Payables to brokers, dealers and clearing organizations	1,437			1,576
Other borrowings	409			491
Corporate debt	993			997
Other liabilities	745			575
Total liabilities	42,206			39,628
Commitments and contingencies (see Note 15)
Shareholders’ equity:
Common stock, $0.01 par value, shares authorized: 400,000,000 at March 31, 2016 and December 31, 2015; shares issued and outstanding: 279,526,976 and 291,335,241 at March 31, 2016 and December 31, 2015, respectively	3			3
Additional paid-in-capital	7,056			7,356
Accumulated deficit	(1,308		)	(1,461		)
Accumulated other comprehensive loss	(14		)	(99		)
Total shareholders’ equity	5,737			5,799
Total liabilities and shareholders’ equity	$	47,943		$	45,427

See accompanying notes to the consolidated financial statements

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E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENT OF SHAREHOLDERS’ EQUITY

(In millions)

(Unaudited)

					Additional Paid-in Capital			Accumulated Deficit			Accumulated Other Comprehensive Loss			Total Shareholders’ Equity
	Common Stock
	Shares		Amount
Balance, December 31, 2015	291		$	3	$	7,356		$	(1,461	)	$	(99	)	$	5,799
Net income	—		—		—			153			—			153
Other comprehensive income	—		—		—			—			85			85
Conversion of convertible debentures	1		—		4			—			—			4
Exercise of stock options and related tax effects	—		—		2			—			—			2
Repurchases of common stock	(13	)	—		(301		)	—			—			(301		)
Issuance of restricted stock, net of forfeitures and retirements to pay taxes	1		—		(13		)	—			—			(13		)
Share-based compensation	—		—		8			—			—			8
Balance at March 31, 2016	280		$	3	$	7,056		$	(1,308	)	$	(14	)	$	5,737
					Additional Paid-in Capital			Accumulated Deficit			Accumulated Other Comprehensive Loss			Total Shareholders’ Equity
	Common Stock
	Shares		Amount
Balance, December 31, 2014	289		$	3	$	7,350		$	(1,729	)	$	(249	)	$	5,375
Net income	—		—		—			40			—			40
Other comprehensive income	—		—		—			—			38			38
Exercise of stock options and related tax effects	—		—		2			—			—			2
Issuance of restricted stock, net of forfeitures and retirements to pay taxes	1		—		(9		)	—			—			(9		)
Share-based compensation	—		—		7			—			—			7
Balance at March 31, 2015	290		$	3	$	7,350		$	(1,689	)	$	(211	)	$	5,453

See accompanying notes to the consolidated financial statements

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E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES CONSOLIDATED STATEMENT OF CASH FLOWS (In millions) (Unaudited)
	Three Months Ended March 31,
	2016			2015
Cash flows from operating activities:
Net income	$	153		$	40
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
Provision (benefit) for loan losses	(34		)	5
Depreciation and amortization (including discount amortization and accretion)	53			89
(Gains) losses on securities and other	(10		)	(15		)
Losses on early extinguishment of debt	—			5
Share-based compensation	8			7
Deferred tax expense	42			21
Other	4			(1		)
Net effect of changes in assets and liabilities:
Increase in cash required to be segregated under federal or other regulations	(1,101		)	(294		)
Decrease (increase) in receivables from brokers, dealers and clearing organizations	(91		)	180
Decrease (increase) in margin receivables	1,062			(545		)
Increase in other assets	(5		)	(18		)
Increase (decrease) in payables to brokers, dealers and clearing organizations	(139		)	181
Increase (decrease) in customer payables	249			(162		)
Decrease in other liabilities	(95		)	(23		)
Net cash provided by (used in) operating activities	96			(530		)
Cash flows from investing activities:
Purchases of available-for-sale securities	(1,993		)	(2,002		)
Proceeds from sales of available-for-sale securities	703			360
Proceeds from maturities of and principal payments on available-for-sale securities	285			404
Purchases of held-to-maturity securities	(2,378		)	(699		)
Proceeds from maturities of and principal payments on held-to-maturity securities	430			380
Net decrease in loans receivable	282			303
Capital expenditures for property and equipment	(20		)	(16		)
Proceeds from sale of real estate owned and repossessed assets	5			7
Net cash flow from derivative contracts	(38		)	—
Other	20			2
Net cash used in investing activities	(2,704		)	(1,261		)

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E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES CONSOLIDATED STATEMENT OF CASH FLOWS—(Continued) (In millions)
	Three Months Ended March 31,
	2016			2015
Cash flows from financing activities:
Net increase in deposits	$	2,384		$	1,382
Net decrease in securities sold under agreements to repurchase	(82		)	(4		)
Advances from FHLB	—			270
Payments on advances from FHLB	—			(270		)
Net proceeds from issuance of senior notes	—			460
Payments on senior notes	—			(800		)
Repurchases of common stock	(301		)	—
Other	1			(5		)
Net cash provided by financing activities	2,002			1,033
Decrease in cash and equivalents	(606		)	(758		)
Cash and equivalents, beginning of period	2,233			1,783
Cash and equivalents, end of period	$	1,627		$	1,025
Supplemental disclosures:
Cash paid for interest	$	17		$	108
Cash paid for income taxes, net of refunds	$	2		$	3
Non-cash investing and financing activities:
Transfers from loans to other real estate owned and repossessed assets	$	5		$	8
Conversion of convertible debentures to common stock	$	4		$	—

See accompanying notes to the consolidated financial statements

36

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

NOTE 1—ORGANIZATION, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Organization—E*TRADE Financial Corporation is a financial services company that provides brokerage and related products and services primarily to individual retail investors under the brand "E*TRADE Financial." The Company also provides investor-focused banking products, primarily sweep deposits, to retail investors.

Basis of Presentation—The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries as determined under the voting interest model. Entities in which the Company has the ability to exercise significant influence but in which the Company does not possess control are generally accounted for by the equity method. Entities in which the Company does not have the ability to exercise significant influence are generally carried at cost. However, investments in marketable equity securities where the Company does not have the ability to exercise significant influence over the entities are accounted for as available-for-sale equity securities. The Company also evaluates its initial and continuing involvement with certain entities to determine if the Company is required to consolidate the entities under the variable interest entity ("VIE") model. This evaluation is based on a qualitative assessment of whether the Company is the primary beneficiary of the VIE, which requires the Company to possess both: 1) the power to direct activities that most significantly impact the economic performance of the VIE; and 2) the obligation to absorb losses or the right to receive benefits of the VIE that could potentially be significant to the VIE.

The Company's consolidated financial statements are prepared in accordance with U.S. GAAP. Intercompany accounts and transactions are eliminated in consolidation. These consolidated financial statements reflect all adjustments, which are all normal and recurring in nature, necessary to present fairly the financial position, results of operations and cash flows for the periods presented. These consolidated financial statements should be read in conjunction with the Annual Report on Form 10-K for the year ended December 31, 2015.

Beginning January 1, 2016, the Company changed its segment reporting structure to align with the manner in which the Chief Operating Decision Maker now reviews business performance and makes resource allocation decisions. As the Chief Operating Decision Maker's business performance assessments and resource allocation decisions are based on consolidated operating margin and the Company no longer has separate operating segments, the Company no longer presents disaggregated segment financial results. The Company also updated the presentation of its consolidated income statement to reflect how business performance is now measured and prior periods have been reclassified to conform to the current period presentation as follows:

• interest expense related to corporate debt and interest income related to corporate cash reclassified from other income (expense) to net interest income;

• losses on early extinguishment of debt reclassified from other income (expense) to non-interest expense; and

• other income (expense) reclassified from other income (expense) to gains (losses) on securities and other.

Use of Estimates—Preparing the Company's consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. Actual results could differ from management’s estimates. Certain significant accounting policies are critical because they are based on estimates and assumptions that require complex and subjective judgments by management. Changes in these estimates or assumptions could materially impact the Company’s financial condition and results of operations. Material estimates in which management believes changes could reasonably occur include: allowance for loan losses; asset impairment, including goodwill impairment and OTTI; estimates of effective tax rates, deferred taxes and valuation allowance; accounting for derivative instruments; and fair value measurements.

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Financial Statement Descriptions and Related Accounting Policies

Margin Receivables—Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities the customers own. Securities owned by customers are held as collateral for amounts due on the margin receivables, the value of which is not reflected in the consolidated balance sheet. The Company is permitted to sell or re-pledge these securities held as collateral and use the securities to enter into securities lending transactions, to collateralize borrowings or for delivery to counterparties to cover customer short positions.

The fair value of securities that the Company received as collateral in connection with margin receivables and securities borrowing activities, where the Company is permitted to sell or re-pledge the securities, was approximately $8.7 billion and $10.1 billion at March 31, 2016 and December 31, 2015, respectively. Of this amount, $2.3 billion and $2.5 billion had been pledged or sold in connection with securities loans and deposits with clearing organizations at March 31, 2016 and December 31, 2015, respectively.

New Accounting and Disclosure Guidance—Below is the new accounting and disclosure guidance that relates to activities in which the Company is engaged.

Adoption of New Accounting Standards

Disclosures of Uncertainties about an Entity’s Ability to Continue as a Going Concern

In August 2014, the FASB amended the guidance related to an entity’s evaluations and disclosures of going concern uncertainties. The new guidance requires management to perform interim and annual assessments of the entity’s ability to continue as a going concern within one year of the date the financial statements are issued, and to provide certain disclosures if conditions or events raise substantial doubt about the entity’s ability to continue as a going concern. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.

Consolidation

In February 2015, the FASB amended the guidance on consolidation of certain legal entities. The amended guidance modifies the evaluation of whether limited partnerships and similar legal entities are VIEs or voting interest entities, eliminates the presumption that a general partner should consolidate a limited partnership, and clarifies how to determine whether a group of equity holders has power over an entity. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016 on a modified retrospective basis. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.

Accounting for Customer Fees Paid in a Cloud Computing Arrangement

In April 2015, the FASB amended the accounting guidance on customer fees paid in a cloud computing arrangement. The amended guidance requires that internal-use software accessed by a customer in cloud computing arrangements be accounted for as software licenses if specific criteria are met; otherwise they should be accounted for as service contracts. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016 on a prospective basis. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.

New Accounting Standards Not Yet Adopted

Revenue Recognition on Contracts with Customers

In May 2014, the FASB amended the guidance on revenue recognition on contracts with customers. The new standard outlines a single comprehensive model for entities to apply in accounting for revenue arising from contracts with customers. Additionally, the FASB issued supplemental amendments to the new standard to clarify the principal-versus-agent accounting guidance in March 2016 and the identification of performance obligations and accounting for licenses of intellectual property in April 2016. The amended guidance will be effective for annual and interim periods beginning on January 1, 2018 for the Company and may be applied on either a full retrospective or modified retrospective basis. While the Company is currently evaluating the impact of the new accounting guidance, the

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adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.

Classification and Measurement of Financial Instruments

In January 2016, the FASB amended the accounting and disclosure guidance on the classification and measurement of financial instruments. Relevant changes in the amended guidance include the requirement that equity investments, excluding those accounted for under the equity method of accounting or those resulting in consolidation of the investee, be measured at fair value in the consolidated balance sheet with changes in fair value recognized in net income. For disclosure purposes, the Company will no longer be required to disclose the methods and significant assumptions used to estimate fair value for financial instruments measured at amortized cost in the consolidated balance sheet. The amended guidance will be effective for interim and annual periods beginning on January 1, 2018 for the Company and is required to be applied on a modified retrospective basis by means of a cumulative-effect adjustment to the consolidated balance sheet on that date. While the Company is currently evaluating the impact of the new accounting guidance, the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.

Accounting for Leases

In February 2016, the FASB amended the guidance on accounting for leases. The new standard requires lessees to recognize assets and liabilities on the balance sheet for the rights and obligations created by all qualifying leases with terms of more than twelve months. The recognition, measurement and presentation of expenses and cash flows arising from a lease by a lessee remains substantially unchanged and depends on classification as a finance or operating lease. The new standard also requires additional quantitative and qualitative disclosures that provide additional information about the amounts related to leasing arrangements recorded in the financial statements. The new guidance will be effective for interim and annual periods beginning on January 1, 2019 for the Company and is required to be applied on a modified retrospective basis to the earliest period presented, which includes practical expedient options in certain circumstances. The Company is currently evaluating the impact of the new accounting guidance on the Company's financial condition, results of operations or cash flows.

Accounting for Employee Share-based Payments

In March 2016, the FASB amended the accounting guidance on employee shared-based payments. Relevant changes in the amended guidance include the requirement to recognize all excess tax benefits and deficiencies upon exercise or vesting as income tax expense or benefit in the income statement; to treat excess tax benefits and deficiencies as discrete items in the reporting period they occur; to not delay recognition of excess tax benefits until the tax benefit is realized through a reduction in current taxes payable; and to make an accounting policy election to either estimate forfeitures or account for forfeiture as they occur. The new guidance will be effective for interim and annual periods beginning on January 1, 2017 for the Company and application methods vary based on the amended guidance. Early adoption in interim periods is permitted. The Company is currently evaluating the impact of the new accounting guidance on the Company's financial condition, results of operations or cash flows.

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NOTE 2— INTEREST INCOME AND INTEREST EXPENSE

The following table shows the components of interest income and interest expense (dollars in millions):

	Three Months Ended March 31,
	2016			2015
Interest income:
Cash and cash equivalents	$	2		$	1
Cash required to be segregated under federal or other regulation	1			—
Available-for-sale securities	64			66
Held-to-maturity securities	103			88
Margin receivables	64			68
Loans	51			62
Broker-related receivables and other	—			1
Subtotal interest income	285			286
Other interest revenue(1)	23			30
Total interest income	308			316
Interest expense:
Deposits	(1		)	(2		)
Customer payables	(1		)	(1		)
Other borrowings(2)	(5		)	(41		)
Corporate debt	(13		)	(20		)
Subtotal interest expense	(20		)	(64		)
Other interest expense(3)	(1		)	(2		)
Total interest expense	(21		)	(66		)
Net interest income (4)	$	287		$	250

(1) Represents interest income on securities loaned for the periods presented.

(2) The Company terminated $4.4 billion of repurchase agreements and FHLB advances in 2015.

(3) Represents interest expense on securities borrowed for the periods presented.

(4) Beginning in 2016, corporate interest income and corporate interest expense are presented within net interest income. Prior periods have been reclassified to conform with current period presentation.

NOTE 3—FAIR VALUE DISCLOSURES

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In determining fair value, the Company may use various valuation approaches, including market, income and/or cost approaches. The fair value hierarchy requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Fair value is a market-based measure considered from the perspective of a market participant. Accordingly, even when market assumptions are not readily available, the Company’s own assumptions reflect those that market participants would use in pricing the asset or liability at the measurement date. The fair value measurement accounting guidance describes the following three levels used to classify fair value measurements:

• Level 1—Unadjusted quoted prices in active markets for identical assets or liabilities that are accessible by the Company.

• Level 2—Quoted prices in markets that are not active or for which all significant inputs are observable, either directly or indirectly.

• Level 3—Unobservable inputs that are significant to the fair value of the assets or liabilities.

The availability of observable inputs can vary and in certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to a fair value measurement requires judgment and consideration of factors specific to the asset or liability.

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Recurring Fair Value Measurement Techniques

Mortgage-backed Securities

The Company’s mortgage-backed securities portfolio primarily comprised agency mortgage-backed securities and CMOs. Agency mortgage-backed securities and CMOs are guaranteed by U.S. government sponsored enterprises and federal agencies. The weighted average coupon rates for the available-for-sale mortgage-backed securities at March 31, 2016 are shown in the following table:

	Weighted Average Coupon Rate
Agency mortgage-backed securities	2.86	%
Agency CMOs	2.74	%

The fair value of agency mortgage-backed securities was determined using a market approach with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs was determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments. Agency mortgage-backed securities and CMOs were categorized in Level 2 of the fair value hierarchy.

Other Debt Securities

The fair value measurements of agency debentures were classified as Level 2 of the fair value hierarchy as they were based on quoted market prices observable in the marketplace.

The Company's fair value level classification of U.S. Treasuries is based on the original maturity dates of the securities and whether the securities are the most recent issuances of a given maturity. U.S. Treasuries with original maturities less than one year are classified as Level 1. U.S. Treasuries with original maturities longer than one year are classified as Level 1 if they represent the most recent issuance of a given maturity; otherwise, these securities are classified as Level 2.

The fair value measurements of agency debt securities were determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments and were categorized in Level 2 of the fair value hierarchy.

The Company’s municipal bonds are revenue bonds issued by state and other local government agencies. The valuation of corporate bonds is impacted by the credit worthiness of the corporate issuer. All of the Company’s municipal bonds and corporate bonds were rated investment grade at March 31, 2016. These securities were valued using a market approach with pricing service valuations corroborated by recent market transactions for identical or similar bonds. Municipal bonds and corporate bonds were categorized in Level 2 of the fair value hierarchy.

Publicly Traded Equity Securities

The fair value measurements of the Company's publicly traded equity securities were classified as Level 1 of the fair value hierarchy as they were based on quoted market prices in active markets.

Derivative Instruments

Interest rate swap and option contracts were valued with an income approach using pricing models that are commonly used by the financial services industry. The market observable inputs used in the pricing models include the swap curve, the volatility surface, and prime or overnight indexed swap basis from a financial data provider. The Company does not consider these models to involve significant judgment on the part of management, and the Company corroborated the fair value measurements with counterparty valuations. The Company’s derivative instruments were categorized in Level 2 of the fair value hierarchy. The consideration of credit risk, the Company’s or the counterparty’s, did not result in an adjustment to the valuation of its derivative instruments in the periods presented.

Nonrecurring Fair Value Measurement Techniques

Certain other assets are recorded at fair value on a nonrecurring basis: 1) one- to four-family and home equity loans in which the amount of the loan balance in excess of the estimated current value of the underlying property less estimated selling costs has been charged-off; and 2) real estate owned that is carried at the lower of the property’s carrying value or fair value less estimated selling costs.

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The Company evaluates and reviews assets that have been subject to fair value measurement requirements on a quarterly basis in accordance with policies and procedures that were designed to be in compliance with guidance from the Company’s regulators. These policies and procedures govern the frequency of the review, the use of acceptable valuation methods, and the consideration of estimated selling costs.

Loans Receivable

Loans that have been delinquent for 180 days or that are in bankruptcy and certain TDR loan modifications are charged-off based on the estimated current value of the underlying property less estimated selling costs. Property valuations for these one- to four-family and home equity loans are based on the most recent "as is" property valuation data available, which may include appraisals, broker price opinions ("BPOs"), automated valuation models or updated values using home price indices. Subsequent to the recording of an initial fair value measurement, these loans continue to be measured at fair value on a nonrecurring basis, utilizing the estimated value of the underlying property less estimated selling costs. These property valuations are updated on a monthly, quarterly or semi-annual basis depending on the type of valuation initially used. If the value of the underlying property has declined, an additional charge-off is recorded. If the value of the underlying property has increased, previously charged-off amounts are not reversed. If the valuation data obtained is significantly different from the valuation previously received, the Company reviews additional property valuation data to corroborate or update the valuation.

BPOs are a type of valuation input used to determine the estimated property values of our collateral dependent mortgage loans. In addition, when available, BPOs are used in various loss mitigation, default management and portfolio monitoring efforts, allowance for loan losses modeling and CLTV estimates. The Company validates BPOs through quality control measures, including comparison to tax records, comparable sale and listing data, prior BPO values and original appraisals. The Company does not adjust BPO values but will only utilize BPOs that pass validation.

Real Estate Owned

Property valuations for real estate owned are based on the lowest value of the most recent property valuation data available, which may include appraisals, listing prices or approved offer prices.

Nonrecurring fair value measurements on one- to four-family and home equity loans and real estate owned were classified as Level 3 of the fair value hierarchy as the valuations included unobservable inputs that were significant to the fair value. The following table presents additional information about significant unobservable inputs used in the valuation of assets measured at fair value on a nonrecurring basis that were categorized in Level 3 of the fair value hierarchy at March 31, 2016 and December 31, 2015:

	Unobservable Inputs	Average		Range
March 31, 2016
Loans receivable:
One- to four-family	Appraised value	$	395,000	$37,000-$2,000,000
Home equity	Appraised value	$	282,700	$8,000-$2,450,000
Real estate owned	Appraised value	$	304,400	$25,500-$1,630,000
December 31, 2015
Loans receivable:
One- to four-family	Appraised value	$	422,900	$8,500-$1,900,000
Home equity	Appraised value	$	274,100	$9,000-$1,300,000
Real estate owned	Appraised value	$	330,700	$26,500-$1,250,000

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Recurring and Nonrecurring Fair Value Measurements

Assets and liabilities measured at fair value at March 31, 2016 and December 31, 2015 are summarized in the following tables (dollars in millions):

	Level 1		Level 2		Level 3		Total Fair Value
March 31, 2016:
Recurring fair value measurements:
Assets
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	—	$	12,759	$	—	$	12,759
Agency debentures	—		804		—		804
U.S. Treasuries	—		293		—		293
Agency debt securities	—		77		—		77
Municipal bonds	—		35		—		35
Corporate bonds	—		4		—		4
Total debt securities	—		13,972		—		13,972
Publicly traded equity securities	33		—		—		33
Total available-for-sale securities	33		13,972		—		14,005
Other assets:
Derivative assets(1)	—		8		—		8
Total assets measured at fair value on a recurring basis(2)	$	33	$	13,980	$	—	$	14,013
Liabilities
Derivative liabilities(1)	$	—	$	131	$	—	$	131
Total liabilities measured at fair value on a recurring basis(2)	$	—	$	131	$	—	$	131
Nonrecurring fair value measurements:
Loans receivable:
One- to four-family	$	—	$	—	$	11	$	11
Home equity	—		—		8		8
Total loans receivable	—		—		19		19
Real estate owned	—		—		17		17
Total assets measured at fair value on a nonrecurring basis(3)	$	—	$	—	$	36	$	36

(1) All derivative assets and liabilities were interest rate contracts at March 31, 2016. Information related to derivative instruments is detailed in Note 7—Derivative Instruments and Hedging Activities.

(2) Assets and liabilities measured at fair value on a recurring basis represented 29% and less than 1% of the Company’s total assets and total liabilities, respectively, at March 31, 2016.

(3) Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at March 31, 2016, and for which a fair value measurement was recorded during the period.

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	Level 1		Level 2		Level 3		Total Fair Value
December 31, 2015:
Recurring fair value measurements:
Assets
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	—	$	11,763	$	—	$	11,763
Agency debentures	—		557		—		557
U.S. Treasuries	—		143		—		143
Agency debt securities	—		55		—		55
Municipal bonds	—		35		—		35
Corporate bonds	—		4		—		4
Total debt securities	—		12,557		—		12,557
Publicly traded equity securities	32		—		—		32
Total available-for-sale securities	32		12,557		—		12,589
Other assets:
Derivative assets(1)	—		10		—		10
Total assets measured at fair value on a recurring basis(2)	$	32	$	12,567	$	—	$	12,599
Liabilities
Derivative liabilities(1)	$	—	$	55	$	—	$	55
Total liabilities measured at fair value on a recurring basis(2)	$	—	$	55	$	—	$	55
Nonrecurring fair value measurements:
Loans receivable:
One- to four-family	$	—	$	—	$	41	$	41
Home equity	—		—		22		22
Total loans receivable	—		—		63		63
Real estate owned	—		—		26		26
Total assets measured at fair value on a nonrecurring basis(3)	$	—	$	—	$	89	$	89

(1) All derivative assets and liabilities were interest rate contracts at December 31, 2015. Information related to derivative instruments is detailed in Note 7—Derivative Instruments and Hedging Activities.

(2) Assets and liabilities measured at fair value on a recurring basis represented 28% and less than 1% of the Company’s total assets and total liabilities, respectively, at December 31, 2015.

(3) Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at December 31, 2015, and for which a fair value measurement was recorded during the period.

The following table presents the gains and losses associated with the assets measured at fair value on a nonrecurring basis during the three months endedMarch 31, 2016 and 2015 (dollars in millions):

	March 31,
	2016		2015
One- to four-family	$	1	$	2
Home equity	3		4
Total losses on loans receivable measured at fair value	$	4	$	6
Losses (gains) on real estate owned measured at fair value	$	—	$	1

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Transfers Between Levels 1 and 2

For assets and liabilities measured at fair value on a recurring basis, the Company’s transfers between levels of the fair value hierarchy are deemed to have occurred at the beginning of the reporting period on a quarterly basis. The Company had no transfers between Level 1 and 2 during the three months ended March 31, 2016 and 2015.

Recurring Fair Value Measurements Categorized within Level 3

At both March 31, 2016 and December 31, 2015, no assets or liabilities measured at fair value on a recurring basis were categorized within Level 3 of the fair value hierarchy.

Fair Value of Financial Instruments Not Carried at Fair Value

The following table summarizes the carrying values, fair values and fair value hierarchy level classification of financial instruments that are not carried at fair value on the consolidated balance sheet at March 31, 2016 and December 31, 2015 (dollars in millions):

	March 31, 2016
	Carrying Value		Level 1		Level 2		Level 3		Total Fair Value
Assets
Cash and equivalents	$	1,627	$	1,627	$	—	$	—	$	1,627
Cash required to be segregated under federal or other regulations	$	2,158	$	2,158	$	—	$	—	$	2,158
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	12,016	$	—	$	12,327	$	—	$	12,327
Agency debentures	127		—		128		—		128
Agency debt securities	2,815		—		2,906		—		2,906
Other non-agency debt securities	10		—		—		10		10
Total held-to-maturity securities	$	14,968	$	—	$	15,361	$	10	$	15,371
Margin receivables	$	6,336	$	—	$	6,336	$	—	$	6,336
Loans receivable, net:
One- to four-family	$	2,337	$	—	$	—	$	2,282	$	2,282
Home equity	1,709		—		—		1,583		1,583
Consumer and other	314		—		—		322		322
Total loans receivable, net(1)	$	4,360	$	—	$	—	$	4,187	$	4,187
Receivables from brokers, dealers and clearing organizations	$	611	$	—	$	611	$	—	$	611
Liabilities
Deposits	$	31,829	$	—	$	31,829	$	—	$	31,829
Customer payables	$	6,793	$	—	$	6,793	$	—	$	6,793
Payables to brokers, dealers and clearing organizations	$	1,437	$	—	$	1,437	$	—	$	1,437
Trust preferred securities	$	409	$	—	$	—	$	250	$	250
Corporate debt	$	993	$	—	$	1,039	$	—	$	1,039

(1) The carrying value of loans receivable, net includes the allowance for loan losses of $322 million and loans that are valued at fair value on a nonrecurring basis at March 31, 2016.

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	December 31, 2015
	Carrying Value		Level 1		Level 2		Level 3		Total Fair Value
Assets
Cash and equivalents	$	2,233	$	2,233	$	—	$	—	$	2,233
Cash required to be segregated under federal or other regulations	$	1,057	$	1,057	$	—	$	—	$	1,057
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	10,353	$	—	$	10,444	$	—	$	10,444
Agency debentures	127		—		125		—		125
Agency debt securities	2,523		—		2,544		—		2,544
Other non-agency debt securities	10		—		—		10		10
Total held-to-maturity securities	$	13,013	$	—	$	13,113	$	10	$	13,123
Margin receivables	$	7,398	$	—	$	7,398	$	—	$	7,398
Loans receivable, net:
One- to four-family	$	2,465	$	—	$	—	$	2,409	$	2,409
Home equity	1,810		—		—		1,660		1,660
Consumer and other	338		—		—		343		343
Total loans receivable, net(1)	$	4,613	$	—	$	—	$	4,412	$	4,412
Receivables from brokers, dealers and clearing organizations	$	520	$	—	$	520	$	—	$	520
Liabilities
Deposits	$	29,445	$	—	$	29,444	$	—	$	29,444
Customer Payables	$	6,544	$	—	$	6,544	$	—	$	6,544
Payables to brokers, dealers and clearing organizations	$	1,576	$	—	$	1,576	$	—	$	1,576
Other borrowings:
Securities sold under agreements to repurchase	$	82	$	—	$	82	$	—	$	82
Trust preferred securities	409		—		—		252		252
Total other borrowings	$	491	$	—	$	82	$	252	$	334
Corporate debt	$	997	$	—	$	1,055	$	—	$	1,055

(1) The carrying value of loans receivable, net includes the allowance for loan losses of $353 million and loans that are valued at fair value on a nonrecurring basis at December 31, 2015.

The fair value measurement techniques for financial instruments not carried at fair value on the consolidated balance sheet at March 31, 2016 and December 31, 2015 are summarized as follows:

Cash and equivalents, cash required to be segregated under federal or other regulations, margin receivables, receivables from brokers, dealers and clearing organizations, customer payables and payables to brokers, dealers and clearing organizations—Due to their short term nature, fair value is estimated to be carrying value.

Held-to-maturity securities—The held-to-maturity securities portfolio included agency mortgage-backed securities and CMOs, agency debentures, agency debt securities, and other non-agency debt securities. The fair value of agency mortgage-backed securities is determined using market and income approaches with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs and agency debt securities is determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments. The fair value of agency debentures is based on quoted market prices that were derived from assumptions observable in the marketplace. Fair value of other non-agency debt securities is estimated to be carrying value.

Loans receivable, net—Fair value is estimated using a discounted cash flow model. Loans are differentiated based on their individual portfolio characteristics, such as product classification, loan category, pricing features and remaining maturity. Assumptions for expected losses, prepayments and discount rates are adjusted to reflect the

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individual characteristics of the loans, such as credit risk, coupon, term, and payment characteristics, as well as the secondary market conditions for these types of loans.

Although the market for one- to four-family and home equity loan portfolios has improved, given the lack of observability of valuation inputs, these fair value measurements cannot be determined with precision and changes in the underlying assumptions used, including discount rates, could significantly affect the results of current or future fair value estimates. In addition, the amount that would be realized in a forced liquidation, an actual sale or immediate settlement could be significantly lower than both the carrying value and the estimated fair value of the portfolio.

Deposits—Fair value is the amount payable on demand at the reporting date for sweep deposits, complete savings deposits, other money market and savings deposits and checking deposits. For certificates of deposit, fair value is estimated by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities.

Securities sold under agreements to repurchase—Fair value for securities sold under agreements to repurchase was determined by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities at December 31, 2015.

Trust preferred securities—For subordinated debentures, fair value is estimated by discounting future cash flows at the yield implied by dealer pricing quotes.

Corporate debt—For interest-bearing corporate debt, fair value is estimated using dealer pricing quotes. The fair value of the non-interest-bearing convertible debentures is directly correlated to the intrinsic value of the Company’s underlying stock; therefore, as the price of the Company’s stock increases relative to the conversion price, the fair value of the convertible debentures increases.

Fair Value of Commitments and Contingencies

In the normal course of business, the Company makes various commitments to extend credit and incur contingent liabilities that are not reflected in the consolidated balance sheet. Changes in the economy or interest rates may influence the impact that these commitments and contingencies have on the Company in the future. The Company does not estimate the fair value of those commitments. The Company has the right to cancel these commitments in certain circumstances and has closed a significant amount of customer home equity lines of credit in the past eight years. At March 31, 2016, the Company had approximately $55 million of unfunded commitments to extend credit. Information related to such commitments and contingent liabilities is detailed in Note 15—Commitments, Contingencies and Other Regulatory Matters.

NOTE 4—OFFSETTING ASSETS AND LIABILITIES

For financial statement purposes, the Company does not offset derivative instruments, repurchase agreements, or securities borrowing and securities lending transactions. These activities are generally transacted under master agreements that are widely used by counterparties and that may allow for net settlements of payments in the normal course, as well as offsetting of all contracts with a given counterparty in the event of bankruptcy or default of one of the two parties to the transaction. The following table presents information about these transactions to enable the users of the Company’s financial statements to evaluate the potential effect of rights of set-off between these recognized assets and recognized liabilities at March 31, 2016 and December 31, 2015 (dollars in millions):

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										Gross Amounts Not Offset in the Consolidated Balance Sheet
				Gross Amounts of Recognized Assets and Liabilities		Gross Amounts Offset in the Consolidated Balance Sheet		Net Amounts Presented in the Consolidated Balance Sheet (1)(2)		Financial Instruments			Collateral Received or Pledged (Including Cash)			Net Amount
March 31, 2016
	Assets:
		Deposits paid for securities borrowed (3)		$	186	$	—	$	186	$	(144	)	$	(33	)	$	9
			Total	$	186	$	—	$	186	$	(144	)	$	(33	)	$	9
	Liabilities:
		Deposits received for securities loaned (4)		1,395		—		1,395		(144		)	(1,160		)	91
		Derivative liabilities (5)(6)		31		—		31		—			(31		)	—
			Total	$	1,426	$	—	$	1,426	$	(144	)	$	(1,191	)	$	91
December 31, 2015
	Assets:
		Deposits paid for securities borrowed (3)		$	120	$	—	$	120	$	(94	)	$	(18	)	$	8
			Total	$	120	$	—	$	120	$	(94	)	$	(18	)	$	8
	Liabilities:
		Deposits received for securities loaned (4)		1,535		—		1,535		(94		)	(1,314		)	127
		Repurchase agreements (6)		82		—		82		—			(81		)	1
		Derivative liabilities (5)(6)		11		—		11		—			(11		)	—
			Total	$	1,628	$	—	$	1,628	$	(94	)	$	(1,406	)	$	128

(1) Net amount of deposits paid for securities borrowed presented in the consolidated balance sheet are reflected in the receivables from brokers, dealers and clearing organizations line item.

(2) Net amount of deposits received for securities loaned, repurchase agreements and derivative liabilities presented in the consolidated balance sheet are reflected in the payables to brokers, dealers and clearing organizations, other borrowings and other liabilities line items, respectively.

(3) Included in the gross amounts of deposits paid for securities borrowed was $52 million and $34 million at March 31, 2016 and December 31, 2015, respectively, transacted through a program with a clearing organization, which guarantees the return of cash to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.

(4) Included in the gross amounts of deposits received for securities loaned was $698 million and $722 million at March 31, 2016 and December 31, 2015, respectively, transacted through a program with a clearing organization, which guarantees the return of securities to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.

(5) Excludes net accrued interest payable of $1 million and $3 million at March 31, 2016 and December 31, 2015, respectively.

(6) The Company pledges available-for-sale and held-to-maturity securities as collateral for amounts due on repurchase agreements and derivative liabilities. The collateral pledged included available-for-sale securities at fair value and held-to-maturity securities at amortized cost for March 31, 2016 and available-for-sale securities at fair value for December 31, 2015.

Derivative Transactions

Certain types of derivatives that the Company utilizes in its hedging activities are subject to derivatives clearing agreements ("cleared derivatives contracts") under the Dodd-Frank Act. These cleared derivatives contracts enable clearing by a derivatives clearing organization through a clearing member. Under the contracts, the clearing member typically has a one-way right to offset all contracts in the event of the Company’s default or bankruptcy. As such, the cleared derivatives contracts are not bilateral master netting agreements and do not allow for offsetting. At March 31, 2016 and December 31, 2015, the Company had $8 million and $10 million, respectively, in derivative assets of cleared derivatives contracts and $100 million and $44 million, respectively, in derivative liabilities of cleared derivatives contracts.

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Securities Lending Transactions

Deposits paid for securities borrowed and deposits received for securities loaned are recorded at the amount of cash collateral advanced or received. Deposits paid for securities borrowing transactions require the Company to deposit cash with the lender whereas deposits received for securities loaned result in the Company receiving collateral in the form of cash in an amount generally in excess of the market value of the securities loaned. Securities lending transactions have overnight or continuous remaining contractual maturities.

Securities lending transactions expose the Company to counterparty credit risk and market risk. To manage the counterparty risk, the Company maintains internal standards for approving counterparties, reviews and analyzes the credit rating of each counterparty, and monitors its positions with each counterparty on an ongoing basis. In addition, for certain of the Company's securities lending transactions, the Company uses a program with a clearing organization that guarantees the return of securities. The Company monitors the market value of the securities borrowed and loaned using collateral arrangements that require additional collateral to be obtained from or excess collateral to be returned to the counterparties based on changes in market value, to maintain specified collateral levels.

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NOTE 5—AVAILABLE-FOR-SALE AND HELD-TO-MATURITY SECURITIES

The amortized cost and fair value of available-for-sale and held-to-maturity securities at March 31, 2016 and December 31, 2015 are shown in the following tables (dollars in millions):

	Amortized Cost		Gross Unrealized / Unrecognized Gains		Gross Unrealized / Unrecognized Losses			Fair Value
March 31, 2016:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	12,716	$	106	$	(63	)	$	12,759
Agency debentures	763		42		(1		)	804
U.S. Treasuries	290		7		(4		)	293
Agency debt securities	75		2		—			77
Municipal bonds	34		1		—			35
Corporate bonds	5		—		(1		)	4
Total debt securities	13,883		158		(69		)	13,972
Publicly traded equity securities(1)	33		—		—			33
Total available-for-sale securities	$	13,916	$	158	$	(69	)	$	14,005
Held-to-maturity securities:
Agency residential mortgage-backed securities and CMOs	$	12,016	$	330	$	(19	)	$	12,327
Agency debentures	127		1		—			128
Agency debt securities	2,815		91		—			2,906
Other non-agency debt securities	10		—		—			10
Total held-to-maturity securities	$	14,968	$	422	$	(19	)	$	15,371
December 31, 2015:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	11,888	$	41	$	(166	)	$	11,763
Agency debentures	551		18		(12		)	557
U.S. Treasuries	147		—		(4		)	143
Agency debt securities	55		—		—			55
Municipal bonds	35		—		—			35
Corporate bonds	5		—		(1		)	4
Total debt securities	12,681		59		(183		)	12,557
Publicly traded equity securities(1)	33		—		(1		)	32
Total available-for-sale securities	$	12,714	$	59	$	(184	)	$	12,589
Held-to-maturity securities:
Agency residential mortgage-backed securities and CMOs	$	10,353	$	149	$	(58	)	$	10,444
Agency debentures	127		—		(2		)	125
Agency debt securities	2,523		34		(13		)	2,544
Other non-agency debt securities	10		—		—			10
Total held-to-maturity securities	$	13,013	$	183	$	(73	)	$	13,123

(1) Publicly traded equity securities consisted of investments in a mutual fund related to the Community Reinvestment Act.

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Contractual Maturities

The contractual maturities of all available-for-sale and held-to-maturity debt securities at March 31, 2016 are shown below (dollars in millions):

	Amortized Cost		Fair Value
Available-for-sale debt securities:
Due within one year	$	—	$	—
Due within one to five years	21		21
Due within five to ten years	2,952		2,998
Due after ten years	10,910		10,953
Total available-for-sale debt securities	$	13,883	$	13,972
Held-to-maturity debt securities:
Due within one year	$	43	$	43
Due within one to five years	1,294		1,353
Due within five to ten years	4,234		4,381
Due after ten years	9,397		9,594
Total held-to-maturity debt securities	$	14,968	$	15,371

The Company pledged $17 million of available-for-sale debt securities and $0.7 billion of held-to-maturity debt securities as collateral for derivatives and other purposes at both March 31, 2016 and December 31, 2015.

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Investments with Unrealized or Unrecognized Losses

The following tables show the fair value and unrealized or unrecognized losses on available-for-sale and held-to-maturity securities, aggregated by investment category, and the length of time that individual securities have been in a continuous unrealized or unrecognized loss position at March 31, 2016 and December 31, 2015 (dollars in millions):

	Less than 12 Months					12 Months or More					Total
	Fair Value		Unrealized / Unrecognized Losses			Fair Value		Unrealized / Unrecognized Losses			Fair Value		Unrealized / Unrecognized Losses
March 31, 2016:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	3,315	$	(24	)	$	2,521	$	(39	)	$	5,836	$	(63	)
Agency debentures	149		(1		)	15		—			164		(1		)
U.S. Treasuries	139		(4		)	—		—			139		(4		)
Corporate bonds	—		—			4		(1		)	4		(1		)
Total temporarily impaired available-for-sale securities	$	3,603	$	(29	)	$	2,540	$	(40	)	$	6,143	$	(69	)
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	230	$	(2	)	$	1,353	$	(17	)	$	1,583	$	(19	)
Agency debt securities	20		—			—		—			20		—
Total temporarily impaired held-to-maturity securities	$	250	$	(2	)	$	1,353	$	(17	)	$	1,603	$	(19	)
December 31, 2015:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	6,832	$	(88	)	$	2,496	$	(78	)	$	9,328	$	(166	)
Agency debentures	329		(12		)	9		—			338		(12		)
U.S. Treasuries	143		(4		)	—		—			143		(4		)
Agency debt securities	55		—			—		—			55		—
Municipal bonds	—		—			15		—			15		—
Corporate bonds	—		—			4		(1		)	4		(1		)
Publicly traded equity securities	32		(1		)	—		—			32		(1		)
Total temporarily impaired available-for-sale securities	$	7,391	$	(105	)	$	2,524	$	(79	)	$	9,915	$	(184	)
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	2,807	$	(25	)	$	1,495	$	(33	)	$	4,302	$	(58	)
Agency debentures	114		(2		)	—		—			114		(2		)
Agency debt securities	1,006		(10		)	134		(3		)	1,140		(13		)
Total temporarily impaired held-to-maturity securities	$	3,927	$	(37	)	$	1,629	$	(36	)	$	5,556	$	(73	)

The Company does not believe that any individual unrealized loss in the available-for-sale portfolio or unrecognized loss in the held-to-maturity portfolio as of March 31, 2016 represents a credit loss. The Company does not intend to sell the debt securities in an unrealized or unrecognized loss position as of the balance sheet date and it is not more likely than not that the Company will be required to sell the debt securities before the anticipated recovery of its remaining amortized cost of the debt securities in an unrealized or unrecognized loss position at March 31, 2016.

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There were no impairment losses recognized in earnings on available-for-sale or held-to-maturity securities during the three months ended March 31, 2016 and 2015, respectively.

Included within the Company's securities portfolios are securities that have been written-down to a zero carrying value. The credit loss component of debt securities held by the Company that had a noncredit loss component previously recognized in other comprehensive income was $152 million at both March 31, 2016 and December 31, 2015. Of these amounts, $123 million at both March 31, 2016 and December 31, 2015 relates to debt securities that have been factored to zero, but the Company still holds legal title to these securities until maturity or until they are sold.

Gains (Losses) on Securities and Other

The detailed components of the gains (losses) on securities and other line item on the consolidated statement of income for the three months endedMarch 31, 2016 and 2015 are as follows (dollars in millions):

	Three Months Ended March 31,
	2016			2015
Hedge ineffectiveness	$	(2	)	$	(1	)
Gains on available-for-sale securities	15			10
Equity method investment income (loss) and other	(3		)	6
Gains (losses) on securities and other	$	10		$	15

NOTE 6—LOANS RECEIVABLE, NET

Loans receivable, net at March 31, 2016 and December 31, 2015 are summarized as follows (dollars in millions):

	March 31, 2016			December 31, 2015
One- to four-family	$	2,370		$	2,488
Home equity	1,974			2,114
Consumer and other	317			341
Total loans receivable	4,661			4,943
Unamortized premiums, net	21			23
Allowance for loan losses	(322		)	(353		)
Total loans receivable, net	$	4,360		$	4,613

At March 31, 2016, the Company pledged $3.9 billion and $0.3 billion of loans as collateral to the FHLB and Federal Reserve Bank, respectively. At December 31, 2015, the Company pledged $4.2 billion and $0.3 billion of loans as collateral to the FHLB and Federal Reserve Bank, respectively.

The following table presents the total recorded investment in loans receivable and allowance for loan losses by loans that have been collectively evaluated for impairment and those that have been individually evaluated for impairment by loan class at March 31, 2016 and December 31, 2015 (dollars in millions):

	Recorded Investment				Allowance for Loan Losses
	March 31, 2016		December 31, 2015		March 31, 2016		December 31, 2015
Collectively evaluated for impairment:
One- to four-family	$	2,109	$	2,219	$	41	$	31
Home equity	1,767		1,915		217		255
Consumer and other	320		344		6		6
Total collectively evaluated for impairment	4,196		4,478		264		292
Individually evaluated for impairment:
One- to four-family	277		286		8		9
Home equity	209		202		50		52
Total individually evaluated for impairment	486		488		58		61
Total	$	4,682	$	4,966	$	322	$	353

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Credit Quality and Concentrations of Credit Risk

The Company tracks and reviews factors to predict and monitor credit risk in its mortgage loan portfolio on an ongoing basis. These factors include: loan type, estimated current LTV/CLTV ratios, delinquency history, borrowers’ current credit scores, housing prices, loan vintage and geographic location of the property. The Company believes LTV/CLTV ratios and credit scores are the key factors in determining future loan performance. The factors are updated on at least a quarterly basis. The Company tracks and reviews delinquency status to predict and monitor credit risk in the consumer and other loan portfolio on at least a quarterly basis.

Credit Quality

The following tables show the distribution of the Company’s mortgage loan portfolios by credit quality indicator at March 31, 2016 and December 31, 2015 (dollars in millions):

	One- to Four-Family						Home Equity
Current LTV/CLTV(1)	March 31, 2016			December 31, 2015			March 31, 2016			December 31, 2015
<=80%	$	1,482		$	1,519		$	802		$	843
80%-100%	560			609			507			549
100%-120%	206			227			387			420
>120%	122			133			278			302
Total mortgage loans receivable	$	2,370		$	2,488		$	1,974		$	2,114
Average estimated current LTV/CLTV (2)	76		%	77		%	90		%	90		%
Average LTV/CLTV at loan origination (3)	71		%	71		%	81		%	81		%

(1) Current CLTV calculations for home equity loans are based on the maximum available line for home equity lines of credit and outstanding principal balance for home equity installment loans. For home equity loans in the second lien position, the original balance of the first lien loan at origination date and updated valuations on the property underlying the loan are used to calculate CLTV. Current property values are updated on a quarterly basis using the most recent property value data available to the Company. For properties in which the Company did not have an updated valuation, home price indices were utilized to estimate the current property value.

(2) The average estimated current LTV/CLTV ratio reflects the outstanding balance at the balance sheet date and the maximum available line for home equity lines of credit, divided by the estimated current value of the underlying property.

(3) Average LTV/CLTV at loan origination calculations are based on LTV/CLTV at time of purchase for one- to four-family purchased loans and home equity installment loans and maximum available line for home equity lines of credit.

	One- to Four-Family				Home Equity
Current FICO(1)	March 31, 2016		December 31, 2015		March 31, 2016		December 31, 2015
>=720	$	1,357	$	1,423	$	994	$	1,069
719 - 700	219		246		201		222
699 - 680	195		198		177		183
679 - 660	163		150		144		152
659 - 620	167		198		196		203
<620	269		273		262		285
Total mortgage loans receivable	$	2,370	$	2,488	$	1,974	$	2,114

(1) FICO scores are updated on a quarterly basis; however, there were approximately $37 million and $39 million of one- to four-family loans at March 31, 2016 and December 31, 2015, respectively, and $3 million of home equity loans at both March 31, 2016 and December 31, 2015 for which the updated FICO scores were not available. For these loans, the current FICO distribution included the most recent FICO scores where available, otherwise the original FICO score was used.

Concentrations of Credit Risk

One- to four-family loans include loans for a five to ten year interest-only period, followed by an amortizing period ranging from 20 to 25 years. At March 31, 2016, 38% of the Company's one- to four-family portfolio was not yet amortizing. During the trailing twelve months ended March 31, 2016, borrowers of approximately 17% of the portfolio made voluntary annual principal payments of at least $2,500 and of this population, nearly half made principal payments that were $10,000 or greater.

The home equity loan portfolio is primarily second lien loans on residential real estate properties, which have a higher level of credit risk than first lien mortgage loans. Approximately 13% of the home equity portfolio was in the first lien position and the Company holds both the first and second lien positions in less than 1% of the home equity

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loan portfolio at March 31, 2016. The home equity loan portfolio consists of approximately 18% of home equity installment loans and approximately 82% of home equity lines of credit at March 31, 2016. Of the home equity lines of credit, approximately 53% had converted to amortizing loans at March 31, 2016.

Home equity installment loans are primarily fixed rate and fixed term, fully amortizing loans that do not offer the option of an interest-only payment. The majority of home equity lines of credit convert to amortizing loans at the end of the draw period, which typically ranges from five to ten years. Approximately 3% of this portfolio will require the borrowers to repay the loan in full at the end of the draw period. At March 31, 2016, 47% of the home equity line of credit portfolio had not converted from the interest-only draw period and had not begun amortizing. During the trailing twelve months ended March 31, 2016, borrowers of approximately 40% of the portfolio made annual principal payments of at least $500 on their home equity lines of credit and slightly under half reduced their principal balance by at least $2,500.

The following table outlines when one- to four-family and home equity lines of credit convert to amortizing by percentage of the one- to four-family portfolio and home equity line of credit portfolios, respectively, at March 31, 2016:

Period of Conversion to Amortizing Loan	% of One- to Four-Family Portfolio	% of Home Equity Line of  Credit Portfolio
Already amortizing	62%	53%
Through December 31, 2016	15%	32%
Year ending December 31, 2017	23%	14%
Year ending December 31, 2018 or later	—%	1%

The average age of our mortgage loans receivable was 10.1 and 9.9 years at March 31, 2016 and December 31, 2015, respectively. Approximately 37% of the Company’s mortgage loans receivable were concentrated in California at both March 31, 2016 and December 31, 2015. No other state had concentrations of mortgage loans that represented 10% or more of the Company’s mortgage loans receivable at March 31, 2016 and December 31, 2015.

Delinquent Loans

The following table shows total loans receivable by delinquency category at March 31, 2016 and December 31, 2015 (dollars in millions):

	Current		30-89 Days Delinquent		90-179 Days Delinquent		180+ Days Delinquent		Total
March 31, 2016
One- to four-family	$	2,160	$	74	$	28	$	108	$	2,370
Home equity	1,839		52		28		55		1,974
Consumer and other	311		5		1		—		317
Total loans receivable	$	4,310	$	131	$	57	$	163	$	4,661
December 31, 2015
One- to four-family	$	2,279	$	72	$	26	$	111	$	2,488
Home equity	1,978		52		31		53		2,114
Consumer and other	334		6		1		—		341
Total loans receivable	$	4,591	$	130	$	58	$	164	$	4,943

Loans delinquent 180 days and greater have been written down to their expected recovery value. Loans delinquent 90 to 179 days generally have not been written down to their expected recovery value (unless they are in process of bankruptcy or are modifications for which there is substantial doubt as to the borrower’s ability to repay the loan), but present a risk of future charge-off. Additional charge-offs on loans delinquent 180 days and greater are possible if home prices decline beyond current expectations.

The Company monitors loans in which a borrower’s current credit history casts doubt on their ability to repay a loan. Loans are classified as special mention when they are between 30 and 89 days past due. The trend in special mention loan balances is generally indicative of the expected trend for charge-offs in future periods, as these loans have a greater propensity to migrate into nonaccrual status and ultimately charge-off. One- to four-family loans are generally secured in a first lien position by real estate assets, reducing the potential loss when compared to an unsecured loan. Home equity loans are generally secured by real estate assets; however, the majority of these loans are secured in a second lien position, which substantially increases the potential loss when compared to a first lien

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position. The loss severity of our second lien home equity loans was approximately 94% for three months ended March 31, 2016.

Nonperforming Loans

The Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows the comparative data for nonperforming loans at March 31, 2016 and December 31, 2015 (dollars in millions):

	March 31, 2016		December 31, 2015
One- to four-family	$	259	$	263
Home equity	165		154
Consumer and other	1		1
Total nonperforming loans receivable	$	425	$	418

Real Estate Owned and Loans with Formal Foreclosure Proceedings in Process

At March 31, 2016 and December 31, 2015, the Company held $26 million and $27 million, respectively, of real estate owned that were acquired through foreclosure or through a deed in lieu of foreclosure or similar legal agreement. The Company also held $99 million and $108 million of loans for which formal foreclosure proceedings were in process at March 31, 2016 and December 31, 2015, respectively.

Allowance for Loan Losses

The following table provides a roll forward by loan portfolio of the allowance for loan losses for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31, 2016
	One- to Four-Family			Home Equity			Consumer and Other			Total
Allowance for loan losses, beginning of period	$	40		$	307		$	6		$	353
Provision (benefit) for loan losses	8			(42		)	—			(34		)
Charge-offs	(1		)	(5		)	(2		)	(8		)
Recoveries(1)	2			7			2			11
Charge-offs, net	1			2			—			3
Allowance for loan losses, end of period	$	49		$	267		$	6		$	322

	Three Months Ended March 31, 2015
	One- to Four-Family			Home Equity			Consumer and Other			Total
Allowance for loan losses, beginning of period	$	27		$	367		$	10		$	404
Provision (benefit) for loan losses	5			(2		)	2			5
Charge-offs	(1		)	(10		)	(3		)	(14		)
Recoveries	—			5			2			7
Charge-offs, net	(1		)	(5		)	(1		)	(7		)
Allowance for loan losses, end of period	$	31		$	360		$	11		$	402

(1) Includes a one-time payment from a third party mortgage originator of $3 million to satisfy in full all pending and future repurchase requests with them for the three months ended March 31, 2016.

Total loans receivable designated as held-for-investment decreased $0.3 billion during the three months ended March 31, 2016. The allowance for loan losses was $322 million, or 6.9% of total loans receivable, as of March 31, 2016 compared to $353 million, or 7.1% of total loans receivable, as of December 31, 2015.

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Impaired Loans—Troubled Debt Restructurings

TDRs include two categories of loans: (1) loan modifications completed under the Company’s programs that involve granting an economic concession to a borrower experiencing financial difficulty, and (2) loans that have been charged off based on the estimated current value of the underlying property less estimated selling costs due to bankruptcy notification.

Delinquency status is the primary measure the Company uses to evaluate the performance of loans modified as TDRs. As mentioned above, the Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans, including loans in bankruptcy, and certain junior liens that have a delinquent senior lien. The following table shows a summary of the Company’s recorded investment in TDRs that were on accrual and nonaccrual status, further disaggregated by delinquency status, in addition to the recorded investment in TDRs at March 31, 2016 and December 31, 2015 (dollars in millions):

			Nonaccrual TDRs
	Accrual  TDRs(1)		Current(2)		30-89 Days Delinquent		90-179 Days Delinquent		180+ Days Delinquent		Total Recorded Investment in  TDRs (3)(4)
March 31, 2016
One- to four-family	$	105	$	104	$	19	$	6	$	43	$	277
Home equity	114		53		12		7		23		209
Total	$	219	$	157	$	31	$	13	$	66	$	486
December 31, 2015
One- to four-family	$	106	$	106	$	19	$	8	$	47	$	286
Home equity	120		42		11		8		21		202
Total	$	226	$	148	$	30	$	16	$	68	$	488

(1) Represents loans modified as TDRs that are current and have made six or more consecutive payments.

(2) Represents loans modified as TDRs that are current but have not yet made six consecutive payments, bankruptcy loans and certain junior lien TDRs that have a delinquent senior lien.

(3) The unpaid principal balance in one- to four-family TDRs was $275 million and $283 million at March 31, 2016 and December 31, 2015, respectively. For home equity loans, the recorded investment in TDRs represents the unpaid principal balance.

(4) Total recorded investment in TDRs at March 31, 2016 consisted of $335 million of loans modified as TDRs and $151 million of loans that have been charged off due to bankruptcy notification. Total recorded investment in TDRs at December 31, 2015 consisted of $334 million of loans modified as TDRs and $154 million of loans that have been charged off due to bankruptcy notification.

The following table shows the average recorded investment and interest income recognized both on a cash and accrual basis for the Company’s TDRs during the three months ended March 31, 2016 and 2015 (dollars in millions):

	Average Recorded Investment				Interest Income Recognized
	Three Months Ended March 31,				Three Months Ended March 31,
	2016		2015		2016		2015
One- to four-family	$	282	$	313	$	2	$	2
Home equity	205		218		4		5
Total	$	487	$	531	$	6	$	7

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Included in the allowance for loan losses was a specific valuation allowance of $58 million and $61 million that was established for TDRs at March 31, 2016 and December 31, 2015, respectively. The specific allowance for these individually impaired loans represents the forecasted losses over the estimated remaining life of the loans, including the economic concessions granted to the borrowers. The following table shows detailed information related to the Company’s TDRs at March 31, 2016 and December 31, 2015 (dollars in millions):

	March 31, 2016						December 31, 2015
	Recorded Investment in TDRs		Specific Valuation Allowance		Net Investment in TDRs		Recorded Investment in TDRs		Specific Valuation Allowance		Net Investment in TDRs
With a recorded allowance:
One- to four-family	$	69	$	8	$	61	$	72	$	9	$	63
Home equity	$	115	$	50	$	65	$	111	$	52	$	59
Without a recorded allowance:(1)
One- to four-family	$	208	$	—	$	208	$	214	$	—	$	214
Home equity	$	94	$	—	$	94	$	91	$	—	$	91
Total:
One- to four-family	$	277	$	8	$	269	$	286	$	9	$	277
Home equity	$	209	$	50	$	159	$	202	$	52	$	150

(1) Represents loans where the discounted cash flow analysis or collateral value is equal to or exceeds the recorded investment in the loan.

Troubled Debt Restructurings — Loan Modifications

The Company has loan modification programs that focus on the mitigation of potential losses in the one- to four-family and home equity mortgage loan portfolio. The Company currently does not have an active loan modification program for consumer and other loans. The various types of economic concessions that may be granted in a loan modification typically consist of interest rate reductions, maturity date extensions, principal forgiveness or a combination of these concessions. The Company uses specialized servicers that focus on loan modifications and pursue trial modifications for loans that are more than 180 days delinquent. Trial modifications are classified immediately as TDRs and continue to be reported as delinquent until the successful completion of the trial period, which is typically 90 days. The loan then becomes a permanent modification reported as current but remains on nonaccrual status until six consecutive payments have been made.

The following table shows loans modified as TDRs by delinquency category at March 31, 2016 and December 31, 2015 (dollars in millions):

	Modifications Current		Modifications 30-89 Days Delinquent		Modifications 90-179 Days Delinquent		Modifications 180+ Days Delinquent		Total Recorded Investment in Modifications(1)
March 31, 2016
One- to four-family	$	137	$	9	$	4	$	13	$	163
Home equity	145		9		5		13		172
Total	$	282	$	18	$	9	$	26	$	335
December 31, 2015
One- to four-family	$	138	$	11	$	5	$	16	$	170
Home equity	139		8		6		11		164
Total	$	277	$	19	$	11	$	27	$	334

(1) Includes loans modified as TDRs that also had received a bankruptcy notification of $43 million and $42 million at March 31, 2016 and December 31, 2015, respectively.

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The following table shows loans modified as TDRs and the specific valuation allowance by loan portfolio as well as the percentage of total expected losses at March 31, 2016 and December 31, 2015 (dollars in millions):

	Recorded Investment in Modifications before  Charge-offs		Charge-offs			Recorded Investment in Modifications		Specific Valuation Allowance			Net Investment in Modifications		Specific  Valuation Allowance as a % of Modifications		Total Expected Losses
March 31, 2016
One- to four-family	$	208	$	(45	)	$	163	$	(8	)	$	155	5	%	26	%
Home equity	288		(116		)	172		(50		)	122		29	%	58	%
Total	$	496	$	(161	)	$	335	$	(58	)	$	277	17	%	44	%
December 31, 2015
One- to four-family	$	216	$	(46	)	$	170	$	(9	)	$	161	5	%	25	%
Home equity	284		(120		)	164		(52		)	112		32	%	61	%
Total	$	500	$	(166	)	$	334	$	(61	)	$	273	18	%	45	%

The recorded investment in loans modified as TDRs includes the charge-offs related to certain loans that were written down to the estimated current value of the underlying property less estimated selling costs. These charge-offs were recorded on modified loans that were delinquent in excess of 180 days, in bankruptcy, or when certain characteristics of the loan, including CLTV, borrower’s credit and type of modification, cast substantial doubt on the borrower’s ability to repay the loan. The total expected loss on loans modified as TDRs includes both the previously recorded charge-offs and the specific valuation allowance.

The vast majority of the Company’s loans modified as TDRs include an interest rate reduction in combination with another type of concession. The Company prioritizes the interest rate reduction modifications in combination with the other modification categories. Each class is mutually exclusive in that if a modification had an interest rate reduction with an extension and other modification, the modification would only be presented in the extension column in the table below. The following tables provide the number of loans and post-modification balances immediately after being modified by major class during the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31, 2016
		Interest Rate Reduction
	Number of Loans	Re-age/ Extension/ Interest Capitalization		Other with Interest Rate Reduction		Other(1)		Total
One- to four-family	14	$	4	$	—	$	1	$	5
Home equity	193	2		1		12		15
Total	207	$	6	$	1	$	13	$	20

	Three Months Ended March 31, 2015
		Interest Rate Reduction
	Number of Loans	Re-age/ Extension/ Interest Capitalization		Other with Interest Rate Reduction		Other(1)		Total
One- to four-family	6	$	1	$	—	$	—	$	1
Home equity	243	1		1		16		18
Total	249	$	2	$	1	$	16	$	19

(1) Includes TDRs that resulted from a loan modification program being offered to a subset of borrowers with home equity lines of credit whose original loan terms provided the borrowers the option to accelerate their date of conversion to amortizing loans. As certain terms of the Company's offer represented economic concessions, such as longer amortization periods than were in the original loan agreements, to certain borrowers experiencing financial difficulty, this program resulted in $9 million and $14 million of TDRs during the first quarter of 2016 and 2015, respectively.

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The Company considers modifications that become 30 days past due to have experienced a payment default. The following table shows the recorded investment in modifications that experienced a payment default within 12 months after the modification for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31,
	2016			2015
	Number of Loans	Recorded Investment		Number of Loans	Recorded Investment
One- to four-family(1)	5	$	2	2	$	1
Home equity(2)(3)	13	1		40	2
Total	18	$	3	42	$	3

(1) For three months ended March 31, 2016 and 2015, less than $1 million and $0, respectively, of the recorded investment in one- to four-family loans that had a payment default in the trailing 12 months was classified as current.

(2) For both the three months ended March 31, 2016 and 2015, less than $1 million of the recorded investment in home equity loans that had a payment default in the trailing 12 months was classified as current.

(3) The majority of these home equity modifications during the three months ended March 31, 2015 experienced servicer transfers during this same period.

NOTE 7—DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

The Company enters into derivative transactions primarily to protect against interest rate risk on the value of certain assets, liabilities and future cash flows. Each derivative instrument is recorded on the consolidated balance sheet at fair value as a freestanding asset or liability. The following table summarizes the fair value of derivatives as reported in the consolidated balance sheet at March 31, 2016 and December 31, 2015 (dollars in millions):

			Fair Value
	Notional		Asset(1)		Liability(2)			Net(3)
March 31, 2016
Interest rate contracts:
Fair value hedges	$	2,176	$	8	$	(131	)	$	(123	)
Total derivatives designated as hedging instruments(4)	$	2,176	$	8	$	(131	)	$	(123	)
December 31, 2015
Interest rate contracts:
Fair value hedges	$	2,204	$	10	$	(55	)	$	(45	)
Total derivatives designated as hedging instruments(4)	$	2,204	$	10	$	(55	)	$	(45	)

(1) Reflected in the other assets line item on the consolidated balance sheet.

(2) Reflected in the other liabilities line item on the consolidated balance sheet.

(3) Represents derivative assets net of derivative liabilities for disclosure purposes only.

(4) All derivatives were designated as hedging instruments at March 31, 2016 and December 31, 2015.

Fair Value Hedges

Fair value hedges are used to offset exposure to changes in value of certain fixed-rate assets and liabilities. Fair value hedges are accounted for by recording the fair value of the derivative instrument and the fair value of the asset or liability being hedged on the consolidated balance sheet. Changes in the fair value of both the derivative instruments and the underlying assets or liabilities are recognized in the gains (losses) on securities and other line item in the consolidated statement of income. To the extent that the hedge is ineffective, the changes in the fair values will not offset and the difference, or hedge ineffectiveness, is reflected in the gains (losses) on securities and other line item in the consolidated statement of income.

Hedge accounting is discontinued for fair value hedges if a derivative instrument is sold, terminated or otherwise de-designated. If fair value hedge accounting is discontinued, the previously hedged item is no longer adjusted for changes in fair value through the consolidated statement of income and the cumulative net gain or loss on the hedged asset or liability at the time of de-designation is amortized to interest income or interest expense using the effective interest method over the expected remaining life of the hedged item. Changes in the fair value of the derivative instruments after de-designation of fair value hedge accounting are recorded in the gains (losses) on securities and other line item in the consolidated statement of income.

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The following table summarizes the effect of interest rate contracts designated as fair value hedges and related hedged items on the consolidated statement of income for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31,
	2016								2015
	Hedging Instrument			Hedged Item		Hedge Ineffectiveness(1)			Hedging Instrument			Hedged Item		Hedge Ineffectiveness(1)
Agency debentures	$	(47	)	$	46	$	(1	)	$	(21	)	$	20	$	(1	)
Agency mortgage-backed securities	(69		)	68		(1		)	(19		)	19		—
Total gains (losses) included in earnings	$	(116	)	$	114	$	(2	)	$	(40	)	$	39	$	(1	)

(1) Reflected in the gains (losses) on securities and other line item on the consolidated statement of income.

NOTE 8—DEPOSITS

Deposits are summarized as follows (dollars in millions):

	Amount				Weighted-Average Rate
	March 31, 2016		December 31, 2015		March 31, 2016		December 31, 2015
Sweep deposits(1)	$	26,380	$	24,018	0.01	%	0.01	%
Complete savings deposits	3,347		3,357		0.01	%	0.01	%
Checking deposits	1,286		1,239		0.03	%	0.03	%
Other money market and savings deposits	779		792		0.01	%	0.01	%
Time deposits(2)	37		39		0.34	%	0.38	%
Total deposits(3)	$	31,829	$	29,445	0.01	%	0.01	%

(1) The Company's sweep product transfers brokerage customer balances to banking subsidiaries, which hold these funds as customer deposits in FDIC insured demand deposit and money market deposit accounts.

(2) Time deposits represent certificates of deposit and brokered certificates of deposit.

(3) As of March 31, 2016 and December 31, 2015, the Company had $178 million and $173 million in non-interest bearing deposits, respectively.

NOTE 9— OTHER BORROWINGS

Other borrowings at March 31, 2016 and December 31, 2015, were as follows (dollars in millions):

	March 31, 2016		December 31, 2015
Trust preferred securities(1)	$	409	$	409
Repurchase Agreements(2)	—		82
Total other borrowings	$	409	$	491

(1) The Company's TRUPs do not begin maturing until 2031.

(2) The maximum amount at any month end for repurchase agreements was $3.8 billion for the yearendedDecember 31, 2015.

External Line of Credits maintained at E*TRADE Clearing

E*TRADE Clearing's external liquidity lines total to $995 million as of March 31, 2016 and include the following:

• secured committed lines of credit with two unaffiliated banks, aggregating to $175 million and scheduled to mature in June 2016;

• secured uncommitted lines of credit with several unaffiliated banks aggregating to $375 million that have no maturity dates;

• unsecured uncommitted lines of credit with two unaffiliated banks aggregating to $100 million, of which $75 million is scheduled to mature in August 2016 and the remaining line has no maturity date; and

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• a 364-day, $345 million senior unsecured revolving credit facility with a syndicate of banks that matures in June 2016.

The credit facility contains maintenance covenants relating to E*TRADE Clearing's minimum consolidated tangible net worth and regulatory net capital ratio. There were no outstanding balances for these lines at March 31, 2016.

NOTE 10—CORPORATE DEBT

Corporate debt at March 31, 2016 and December 31, 2015 is outlined in the following table (dollars in millions):

	Face Value		Discount			Net
March 31, 2016
Interest-bearing notes:
5 3/8% Notes, due 2022	$	540	$	(5	)	$	535
4 5/8% Notes, due 2023	460		(5		)	455
Total interest-bearing notes	1,000		(10		)	990
Non-interest-bearing debt:
0% Convertible debentures, due 2019	3		—			3
Total corporate debt	$	1,003	$	(10	)	$	993

	Face Value		Discount			Net
December 31, 2015
Interest-bearing notes:
5 3/8% Notes, due 2022	$	540	$	(6	)	$	534
4 5/8% Notes, due 2023	460		(5		)	455
Total interest-bearing notes	1,000		(11		)	989
Non-interest-bearing debt:
0% Convertible debentures, due 2019	8		—			8
Total corporate debt	$	1,008	$	(11	)	$	997

4 ⁵/8% Notes

In March 2015, the Company issued an aggregate principal amount of $460 million in 4 ⁵/8% Senior Notes due September 2023. Interest is payable semi-annually and the notes may be called by the Company beginning March 15, 2018 at a premium, which declines over time. The Company used the net proceeds from the issuance of the 4 ⁵/8% Notes, along with approximately $432 million of existing corporate cash to redeem all of the outstanding 6 ³/8% Notes including paying the associated redemption premiums of $68 million, accrued interest and related fees and expenses. This resulted in $73 million in losses on early extinguishment of debt for the quarter ended March 31, 2015.

Credit Facility

In November 2014, the Company entered into a $200 million senior secured revolving credit facility and in February of 2015, entered into an amendment to increase commitments thereunder by $50 million. At March 31, 2016, there was no outstanding balance under the revolving credit facility and available capacity for borrowings was $250 million. The credit facility expires in November 2017. The Company has the ability to borrow against the credit facility for working capital and general corporate purposes. The credit facility contains certain maintenance covenants, including the requirement for the parent company to maintain unrestricted cash of $100 million.

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NOTE 11—INCOME TAXES

Income Tax Expense

Income tax expense was $41 million for the three months ended March 31, 2016, compared to $23 million for the same period in 2015. The effective tax rate was 21% for the three months ended March 31, 2016 compared to 37% for the same period in 2015. The decrease in the effective tax rate for the three months ended March 31, 2016 was primarily due to the release of valuation allowances on certain state deferred tax assets. Effective January 1, 2016, the Company elected to treat its broker-dealers, E*TRADE Securities and E*TRADE Clearing, as single member LLCs for tax purposes. Prior to this election, E*TRADE Securities and E*TRADE Clearing were treated as separate taxable corporations for tax purposes. The election to be treated as single member LLCs and future income projections at the broker-dealers will result in the utilization of certain state deferred tax assets, primarily state NOLs, against which the Company had previously recorded valuation allowances. Accordingly, the Company recognized a tax benefit of $31 million for the three months ended March 31, 2016.

Deferred Taxes and Valuation Allowance

Deferred income taxes are recorded when revenues and expenses are recognized in different periods for financial statement and tax return purposes. As of March 31, 2016 and December 31, 2015, the Company had not established a valuation allowance against its federal deferred tax assets, as it believed that it was more likely than not that all of these assets would be realized. The Company continues to maintain valuation allowances against the portion of its state and foreign country deferred tax assets that it does not believe would be realized. The Company’s deferred tax asset, valuation allowance, and deferred tax liability balances at March 31, 2016 and December 31, 2015 are summarized in the following table (dollars in millions):

	March 31,			December 31,
	2016			2015
Total deferred tax assets	$	1,436		$	1,548
Valuation allowance	(50		)	(82		)
Total deferred tax assets, net of valuation allowance	1,386			1,466
Total deferred tax liabilities	(446		)	(433		)
Net deferred tax assets, net	$	940		$	1,033

NOTE 12—SHAREHOLDER'S EQUITY

The following tables present after-tax changes in each component of accumulated other comprehensive loss for the three months endedMarch 31, 2016 and 2015 (dollars in millions):

	Available-for-sale Securities			Cash Flow  Hedging Instruments		Foreign  Currency Translation		Total
Beginning balance, December 31, 2015	$	(101	)	$	—	$	2	$	(99	)
Other comprehensive income before reclassifications	94			—		—		94
Amounts reclassified from accumulated other comprehensive loss	(9		)	—		—		(9		)
Net change	85			—		—		85
Ending balance, March 31, 2016	$	(16	)	$	—	$	2	$	(14	)

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	Available-for-sale Securities			Cash Flow  Hedging Instruments			Foreign  Currency Translation		Total
Beginning balance, December 31, 2014	$	7		$	(261	)	$	5	$	(249	)
Other comprehensive income (loss) before reclassifications	39			(11		)	—		28
Amounts reclassified from accumulated other comprehensive loss	(6		)	16			—		10
Net change	33			5			—		38
Ending balance, March 31, 2015	$	40		$	(256	)	$	5	$	(211	)

The following table presents the income statement line items impacted by reclassifications out of accumulated other comprehensive loss for the three months endedMarch 31, 2016 and 2015 (dollars in millions):

Accumulated Other Comprehensive Loss Components	Amounts Reclassified from Accumulated Other Comprehensive Loss						Affected Line Items in the Consolidated Statement of Income
	Three Months Ended March 31,
	2016			2015
Available-for-sale securities:
	$	15		$	10		Gains (losses) on securities and other
	(6		)	(4		)	Tax expense
	$	9		$	6		Reclassification into earnings, net
Cash flow hedging instruments:
	$	—		$	(26	)	Interest expense
	—			10			Tax benefit
	$	—		$	(16	)	Reclassification into earnings, net

Conversions of Convertible Debentures

During the three months endedMarch 31, 2016 and 2015, $4 million and less than $1 million of the Company’s convertible debentures were converted into 0.4 million and less than 0.1 million shares of common stock, respectively.

Share Repurchases

On November 19, 2015, the Company announced that its Board of Directors authorized the repurchase of up to $800 million of shares of the Company's common stock through March 31, 2017. During the three months endedMarch 31, 2016, the Company repurchased a total of $301 million, or 13.1 million shares, of common stock under this program which brings total repurchases to $351 million since inception. As of March 31, 2016, $449 million remained available for additional repurchases. The Company accounts for share repurchases retired after repurchase by allocating the excess repurchase price over par to additional paid-in-capital.

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NOTE 13—EARNINGS PER SHARE

The following table presents a reconciliation of basic and diluted earnings per share (in millions, except share data and per share amounts):

	Three Months Ended March 31,
	2016		2015
Basic:
Net income	$	153	$	40
Basic weighted-average shares outstanding (in thousands)	285,274		289,741
Basic earnings per share	$	0.54	$	0.14
Diluted:
Net income	$	153	$	40
Basic weighted-average shares outstanding (in thousands)	285,274		289,741
Effect of dilutive securities:
Weighted-average convertible debentures (in thousands)	597		3,640
Weighted-average options and restricted stock issued to employees (in thousands)	809		1,341
Diluted weighted-average shares outstanding (in thousands)	286,680		294,722
Diluted earnings per share	$	0.53	$	0.14

For the three months ended March 31, 2016 and 2015, the Company excluded 0.1 million and 0.2 million shares, respectively, of stock options and restricted stock awards and units from the calculations of diluted earnings per share as the effect would have been anti-dilutive.

NOTE 14—REGULATORY REQUIREMENTS

Broker-Dealer Capital Requirements

The Company’s U.S. broker-dealer subsidiaries are subject to the Uniform Net Capital Rule (the "Rule") under the Securities Exchange Act of 1934 administered by the SEC and FINRA, which requires the maintenance of minimum net capital. The minimum net capital requirements can be met under either the Aggregate Indebtedness method or the Alternative method. Under the Aggregate Indebtedness method, a broker-dealer is required to maintain minimum net capital of the greater of 6 ²/3% of its aggregate indebtedness, as defined, or a minimum dollar amount. Under the Alternative method, a broker-dealer is required to maintain net capital equal to the greater of $250,000 or 2% of aggregate debit balances arising from customer transactions. The method used depends on the individual U.S. broker-dealer subsidiary. The Company’s other broker-dealers, including its international broker-dealer subsidiaries, are subject to capital requirements determined by their respective regulators.    

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At March 31, 2016 and December 31, 2015, all of the Company’s broker-dealer subsidiaries met minimum net capital requirements. The tables below summarize the minimum capital requirements and excess capital for the Company’s broker-dealer subsidiaries at March 31, 2016 and December 31, 2015 (dollars in millions):

	Required Net Capital		Net Capital		Excess Net Capital
March 31, 2016:
E*TRADE Clearing(1)(2)	$	139	$	911	$	772
E*TRADE Securities(1)(3)	—		59		59
Other broker-dealers	—		11		11
Total	$	139	$	981	$	842
December 31, 2015:
E*TRADE Clearing(1)	$	161	$	1,007	$	846
E*TRADE Securities(1)	—		49		49
Other broker-dealers	1		15		14
Total	$	162	$	1,071	$	909

(1) Elected to use the Alternative method to compute net capital. The net capital requirement was $250,000 for E*TRADE Securities for both periods presented.

(2) E*TRADE Clearing paid a dividend of $124 million to the parent company during the first quarter of 2016 and $75 million in April 2016.

(3) E*TRADE Securities paid a dividend of $24 million to the parent company during the first quarter of 2016 and $27 million in April 2016.

Bank Capital Requirements

E*TRADE Financial and E*TRADE Bank are subject to various regulatory capital requirements administered by federal banking agencies. Beginning January 1, 2015, both E*TRADE Financial and E*TRADE Bank calculate regulatory capital under the Basel III framework using the Standardized Approach, subject to transition provisions. Failure to meet minimum capital requirements can trigger certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on E*TRADE Financial’s and E*TRADE Bank’s financial condition and results of operations. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, E*TRADE Financial and E*TRADE Bank must meet specific capital guidelines that involve quantitative measures of assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. In addition, E*TRADE Bank may not pay dividends to the parent company without the non-objection, or in certain cases the approval, of its regulators, and any loans by E*TRADE Bank to the parent company and its other non-bank subsidiaries are subject to various quantitative, arm’s length, collateralization and other requirements. E*TRADE Financial’s and E*TRADE Bank’s capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings and other factors.

Quantitative measures established by regulation to ensure capital adequacy require E*TRADE Financial and E*TRADE Bank to meet minimum Common equity Tier 1 capital, Tier 1 risk-based capital, Total risk-based capital, and Tier 1 leverage ratios. Events beyond management's control, such as deterioration in credit markets, could adversely affect future earnings and E*TRADE Financial’s and E*TRADE Bank’s ability to meet future capital requirements and, in the case of E*TRADE Bank, its ability to pay dividends to the parent company. E*TRADE Financial and E*TRADE Bank were categorized as "well capitalized" under the regulatory framework for prompt corrective action for the periods presented in the table below (dollars in millions):

	March 31, 2016										December 31, 2015
	Actual				Well Capitalized Minimum Capital				Excess Capital		Actual				Well Capitalized Minimum Capital				Excess Capital
	Amount		Ratio		Amount		Ratio		Amount		Amount		Ratio		Amount		Ratio		Amount
E*TRADE Financial:
Tier 1 leverage	$	3,410	7.8	%	$	2,177	5.0	%	$	1,233	$	3,747	9.0	%	$	2,093	5.0	%	$	1,654
Common equity Tier 1 capital	$	3,410	34.5	%	$	642	6.5	%	$	2,768	$	3,747	39.3	%	$	620	6.5	%	$	3,127
Tier 1 risk-based capital	$	3,410	34.5	%	$	791	8.0	%	$	2,619	$	3,747	39.3	%	$	763	8.0	%	$	2,984
Total risk-based capital	$	3,956	40.0	%	$	988	10.0	%	$	2,968	$	4,186	43.9	%	$	954	10.0	%	$	3,232

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	March 31, 2016										December 31, 2015
	Actual				Well Capitalized Minimum Capital				Excess Capital		Actual				Well Capitalized Minimum Capital				Excess Capital
	Amount		Ratio		Amount		Ratio		Amount		Amount		Ratio		Amount		Ratio		Amount
E*TRADE Bank(1)
Tier 1 leverage	$	2,895	8.6	%	$	1,691	5.0	%	$	1,204	$	3,075	9.7	%	$	1,579	5.0	%	$	1,496
Common equity Tier 1 capital	$	2,895	33.3	%	$	565	6.5	%	$	2,330	$	3,075	36.5	%	$	548	6.5	%	$	2,527
Tier 1 risk-based capital	$	2,895	33.3	%	$	696	8.0	%	$	2,199	$	3,075	36.5	%	$	674	8.0	%	$	2,401
Total risk-based capital	$	3,009	34.6	%	$	869	10.0	%	$	2,140	$	3,185	37.8	%	$	842	10.0	%	$	2,343

(1) E*TRADE Bank paid $248 million in dividends to the parent company during the first quarter of 2016.

NOTE 15—COMMITMENTS, CONTINGENCIES AND OTHER REGULATORY MATTERS

Legal Matters

The Company reviews its lawsuits, regulatory inquiries and other legal proceedings on an ongoing basis and provides disclosure and records loss contingencies in accordance with the loss contingencies accounting guidance. The Company establishes an accrual for losses at management's best estimate when it assesses that it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. The estimated liability is revised based on currently available information.

Litigation Matters

On October 27, 2000, Ajaxo, Inc. ("Ajaxo") filed a complaint in the Superior Court for the State of California, County of Santa Clara. Ajaxo sought damages and certain non-monetary relief for the Company’s alleged breach of a non-disclosure agreement with Ajaxo pertaining to certain wireless technology that Ajaxo offered the Company as well as damages and other relief against the Company for their alleged misappropriation of Ajaxo’s trade secrets. Following a jury trial, a judgment was entered in 2003 in favor of Ajaxo against the Company for $1 million for breach of the Ajaxo non-disclosure agreement. Although the jury found in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets, the trial court subsequently denied Ajaxo’s requests for additional damages and relief. On December 21, 2005, the California Court of Appeal affirmed the above-described award against the Company for breach of the nondisclosure agreement but remanded the case to the trial court for the limited purpose of determining what, if any, additional damages Ajaxo may be entitled to as a result of the jury’s previous finding in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets. Although the Company paid Ajaxo the full amount due on the above-described judgment, the case was remanded back to the trial court, and on May 30, 2008, a jury returned a verdict in favor of the Company denying all claims raised and demands for damages against the Company. Following the trial court’s entry of judgment in favor of the Company on September 5, 2008, Ajaxo filed post-trial motions for vacating this entry of judgment and requesting a new trial. The trial court denied these motions. On December 2, 2008, Ajaxo filed a notice of appeal with the Court of Appeal of the State of California for the Sixth District. On August 30, 2010, the Court of Appeal affirmed the trial court’s verdict in part and reversed the verdict in part, remanding the case. The Company petitioned the Supreme Court of California for review of the Court of Appeal decision. On December 16, 2010, the California Supreme Court denied the Company’s petition for review and remanded for further proceedings to the trial court. The testimonial phase of the third trial in this matter concluded on June 12, 2012. By order dated May 28, 2014, the Court determined to conduct a second phase of this bench trial to allow Ajaxo to attempt to prove entitlement to additional royalties. Hearings in phase two of the trial concluded January 8, 2015. In a Judgment and Statement of Decision filed September 16, 2015, the Court denied all claims for royalties by Ajaxo. Ajaxo’s post-trial motions were denied. Ajaxo has appealed to the Court of Appeal, Sixth District. There is no briefing schedule on this appeal. The Company will continue to defend itself vigorously.

On May 16, 2011, Droplets Inc., the holder of two patents pertaining to user interface servers, filed a complaint in the U.S. District Court for the Eastern District of Texas against E*TRADE Financial Corporation, E*TRADE Securities, E*TRADE Bank and multiple other unaffiliated financial services firms. Plaintiff contends that the defendants engaged in patent infringement under federal law. Plaintiff seeks unspecified damages and an injunction against future infringements, plus royalties, costs, interest and attorneys’ fees. On March 28, 2012, a change of venue was granted and the case was transferred to the United States District Court for the Southern District of New York. The

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Company's motion for summary judgment on the grounds of non-infringement was granted by the U.S. District Court in a Decision and Order dated March 9, 2015. All remaining claims are stayed pending resolution of issues on Droplet's remaining patents under review by the Patent Trial and Appeal Board ("PTAB"). On July 6, 2015, the PTAB instituted an inter partes review of plaintiff's 115 patent. A hearing on the inter partes review was conducted on March 14, 2016. The parties await a decision. The Company will continue to defend itself vigorously in this matter, both in the District Court and at the U.S. Patent Office.

Several cases have been filed nationwide involving the April 2007 leveraged buyout ("LBO") of the Tribune Company ("Tribune") by Sam Zell, and the subsequent bankruptcy of Tribune. In William Niese et al. v. A.G. Edwards et al., in Superior Court of Delaware, New Castle County, former Tribune employees and retirees claimed that Tribune was actually insolvent at the time of the LBO and that the LBO constituted a fraudulent transaction that depleted the plaintiffs’ retirement plans, rendering them worthless. E*TRADE Clearing, along with numerous other financial institutions, is a named defendant in this case. One of the defendants removed the action to federal district court in Delaware on July 1, 2011. In Deutsche Bank Trust Company Americas et al. v. Adaly Opportunity Fund et al., filed in the Supreme Court of New York, New York County on June 3, 2011, the Trustees of certain notes issued by Tribune allege wrongdoing in connection with the LBO. In particular the Trustees claim that the LBO constituted a constructive fraudulent transfer under various state laws. G1 Execution Services, LLC (formerly known as E*TRADE Capital Markets, LLC), along with numerous other financial institutions, is a named defendant in this case. In Deutsche Bank et al. v. Ohlson et al., filed in the U.S. District Court for the Northern District of Illinois, noteholders of Tribune asserted claims of constructive fraud and G1 Execution Services, LLC is a named defendant in this case. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna International Group, LLP, the Company remains responsible for any resulting actions taken against G1 Execution Services, LLC as a result of such investigation. In EGI-TRB LLC et al. v. ABN-AMRO et al., filed in the Circuit Court of Cook County Illinois, creditors of Tribune assert fraudulent conveyance claims against multiple shareholder defendants and E*TRADE Clearing is a named defendant in this case. These cases have been consolidated into a multi-district litigation. The Company’s time to answer or otherwise respond to the complaints has been stayed pending further orders of the Court. On September 18, 2013, the Court entered the Fifth Amended Complaint. On September 23, 2013, the Court granted the defendants’ motion to dismiss the individual creditors’ complaint. The individual creditors filed a notice of appeal. The steering committees for plaintiffs and defendants have submitted a joint plan for the next phase of litigation. The next phase of the action will involve individual motions to dismiss. On April 22, 2014, the Court issued its protocols for dismissal motions for those defendants who were "mere conduits" who facilitated the transactions at issue. The motion to dismiss Count I of the Fifth Amended Complaint for failure to state a cause of action was fully briefed on July 2, 2014, and the parties await decision on that motion. The Company will continue to defend itself vigorously in these matters.

On April 30, 2013, a putative class action was filed by John Scranton, on behalf of himself and a class of persons similarly situated, against E*TRADE Financial Corporation and E*TRADE Securities in the Superior Court of California, County of Santa Clara, pursuant to the California procedures for a private Attorney General action. The complaint alleged that the Company misrepresented through its website that it would always automatically exercise options that were in-the-money by $0.01 or more on expiration date. Plaintiffs allege violations of the California Unfair Competition Law, the California Consumer Remedies Act, fraud, misrepresentation, negligent misrepresentation and breach of fiduciary duty. The case has been deemed complex within the meaning of the California Rules of Court, and a case management conference was held on September 13, 2013. The Company’s demurrer and motion to strike the complaint were granted by order dated December 20, 2013. The Court granted leave to amend the complaint. A second amended complaint was filed on January 31, 2014. On March 11, 2014, the Company moved to strike and for a demurrer to the second amended complaint. On October 20, 2014, the Court sustained the Company's demurrer, dismissing four counts of the second amended complaint with prejudice and two counts without prejudice. The plaintiffs filed a third amended complaint on November 10, 2014. The Company filed a third demurrer and motion to strike on December 12, 2014. By order dated March 18, 2015, the Superior Court entered a final order sustaining the Company's demurrer on all remaining claims with prejudice. Final judgment was entered in the Company's favor on April 8, 2015. Plaintiff filed a Notice of Appeal April 27, 2015. Briefing is scheduled to continue through 2016. The Company will continue to defend itself vigorously in this matter.

On March 26, 2015, a putative class action was filed in the U.S. District Court for the Northern District of California by Ty Rayner, on behalf of himself and all others similarly situated, naming E*TRADE Financial Corporation and E*TRADE Securities as defendants. The complaint alleges that E*TRADE breached a fiduciary duty and unjustly enriched itself in connection with the routing of its customers’ orders to various market-makers and exchanges. Plaintiff seeks unspecified damages, declaratory relief, restitution, disgorgement of payments received by the Company, and attorneys’ fees. By stipulation, the parties have agreed to extend indefinitely the due date for a response to the claim. The Company will continue to defend itself vigorously in this matter.

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In addition to the matters described above, the Company is subject to various legal proceedings and claims that arise in the normal course of business. In each pending matter, the Company contests liability or the amount of claimed damages. In view of the inherent difficulty of predicting the outcome of such matters, particularly in cases where claimants seek substantial or indeterminate damages, or where investigation or discovery have yet to be completed, the Company is unable to estimate a range of reasonably possible losses on its remaining outstanding legal proceedings; however, the Company believes any losses, both individually or in the aggregate, would not be reasonably likely to have a material adverse effect on the consolidated financial condition or results of operations of the Company.

An unfavorable outcome in any matter could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows. In addition, even if the ultimate outcomes are resolved in the Company’s favor, the defense of such litigation could entail considerable cost or the diversion of the efforts of management, either of which could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows.

Regulatory Matters

The securities, futures, foreign currency and banking industries are subject to extensive regulation under federal, state and applicable international laws. From time to time, the Company has been threatened with or named as a defendant in lawsuits, arbitrations and administrative claims involving securities, banking and other matters. The Company is also subject to periodic regulatory examinations and inspections. Compliance and trading problems that are reported to regulators, such as the SEC, Federal Reserve Bank of Richmond, FINRA, CFTC, NFA or OCC by dissatisfied customers or others are investigated by such regulators, and may, if pursued, result in formal claims being filed against the Company by customers or disciplinary action being taken against the Company or its employees by regulators. Any such claims or disciplinary actions that are decided against the Company could have a material impact on the financial results of the Company or any of its subsidiaries.

During 2012, the Company completed a review of order handling practices and pricing for order flow between E*TRADE Securities and G1 Execution Services, LLC. The Company implemented changes to its practices and procedures that were recommended during the review. Banking regulators and federal securities regulators were regularly updated during the course of the review. Subsequently, on July 11, 2013, FINRA notified E*TRADE Securities and G1 Execution Services, LLC that it was conducting an examination of both firms’ order handling practices. On March 19, 2015, the Company received a Wells notice from FINRA's Market Regulation Department relating to the adequacy of E*TRADE Securities' order-routing disclosures and supervisory process for reviewing execution quality during the period covered by the Company's 2012 internal review (July 2011 - June 2012). The Company continues to cooperate fully with FINRA in this examination. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna International Group, LLP, the Company remains responsible for any actions taken against G1 Execution Services, LLC arising from the investigation. In the case of the review of both E*TRADE Securities and G1 Execution Services, LLC such actions could include monetary penalties and cease-and-desist orders, and could prompt claims by customers. Any of these actions could materially and adversely affect the Company’s broker-dealer businesses.

Insurance

The Company maintains insurance coverage that management believes is reasonable and prudent. The principal insurance coverage it maintains covers commercial general liability; property damage; hardware/software damage; cyber liability; directors and officers; employment practices liability; certain criminal acts against the Company; and errors and omissions. The Company believes that such insurance coverage is adequate for the purpose of its business. The Company’s ability to maintain this level of insurance coverage in the future, however, is subject to the availability of affordable insurance in the marketplace.

Commitments

In the normal course of business, the Company makes various commitments to extend credit and incur contingent liabilities that are not reflected in the consolidated balance sheet. Significant changes in the economy or interest rates may influence the impact that these commitments and contingencies have on the Company in the future.

The Company’s equity method, cost method and other investments are generally limited liability investments in partnerships, companies and other similar entities, including tax credit partnerships and community development entities, which are not required to be consolidated. The Company had $52 million in unfunded commitments with respect to these investments at March 31, 2016.    

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At March 31, 2016, the Company had approximately $26 million of certificates of deposit scheduled to mature in less than one year and approximately $55 million of unfunded commitments to extend credit.

Guarantees

In prior periods when the Company sold loans, the Company provided guarantees to investors purchasing mortgage loans, which are considered standard representations and warranties within the mortgage industry. The primary guarantees are that: the mortgage and the mortgage note have been duly executed and each is the legal, valid and binding obligation of the Company, enforceable in accordance with its terms; the mortgage has been duly acknowledged and recorded and is valid; and the mortgage and the mortgage note are not subject to any right of rescission, set-off, counterclaim or defense, including, without limitation, the defense of usury, and no such right of rescission, set-off, counterclaim or defense has been asserted with respect thereto. The Company is responsible for the guarantees on loans sold. If these claims prove to be untrue, the investor can require the Company to repurchase the loan and return all loan purchase and servicing release premiums. Management does not believe the potential liability exposure will have a material impact on the Company’s results of operations, cash flows or financial condition due to the nature of the standard representations and warranties, which have resulted in a minimal amount of loan repurchases.

Prior to 2008, ETBH raised capital through the formation of trusts, which sold TRUPs in the capital markets. The capital securities must be redeemed in whole at the due date, which is generally 30 years after issuance. Each trust issued TRUPs at par, with a liquidation amount of $1,000 per capital security. The trusts used the proceeds from the sale of issuances to purchase subordinated debentures issued by ETBH.

During the 30-year period prior to the redemption of the TRUPs, ETBH guarantees the accrued and unpaid distributions on these securities, as well as the redemption price of the securities and certain costs that may be incurred in liquidating, terminating or dissolving the trusts (all of which would otherwise be payable by the trusts). At March 31, 2016, management estimated that the maximum potential liability under this arrangement, including the current carrying value of the trusts, was equal to approximately $418 million or the total face value of these securities plus accrued interest payable, which may be unpaid at the termination of the trust arrangement.

ITEM 4.    CONTROLS AND PROCEDURES

(a) Based on an evaluation under the supervision and with the participation of our management, our Chief Executive Officer and our Chief Financial Officer have concluded that the Company's disclosure controls and procedures, as defined in Rules 13a-15(e) under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), were effective as of the end of the period covered by this report to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission rules and forms and (ii) accumulated and communicated to the Company’s management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.

(b) There were no changes in the Company’s internal control over financial reporting during the quarter ended March 31, 2016, identified in connection with management's evaluation required by paragraph (d) of Exchange Act Rules 13a-15 and 15d-15, that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

PART II

ITEM 1.    LEGAL PROCEEDINGS

Information in response to this item can be found under the heading "Legal Matters" in Note 15—Commitments, Contingencies and Other Regulatory Matters to Part I. Item 1. Consolidated Financial Statements (Unaudited) in this Quarterly Report and is incorporated by reference into this item.

ITEM 1A.    RISK FACTORS

There have been no material changes in the Company's risk factors from those disclosed in its Annual Report on Form 10-K for the year ended December 31, 2015.

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ITEM 2.    UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

Share Repurchases

The table below shows the timing and impact of our share repurchases during the three months endedMarch 31, 2016 (dollars in millions, except per share amounts):

Period	Total Number of Shares Purchased(1)	Average Price Paid per Share(2)		Total Number of Shares Purchased as Part of the Publicly Announced Plan(3)	Maximum Dollar Value of Shares That May Yet Be Purchased Under the Plan(3)
January 1, 2016 - January 31, 2016	3,445,099	$	24.56	3,227,500	$	670.9
February 1, 2016 - February 29, 2016	10,131,294	22.53		9,833,600	449.2
March 1, 2016 - March 31, 2016	10,847	24.99		—	449.2
Total	13,587,240	23.05		13,061,100

(1) Includes 526,140 shares withheld to satisfy tax withholding obligations associated with restricted shares.

(2) Excludes commission paid.

(3) On November 19, 2015, the Company publicly announced that its Board of Directors authorized the repurchase of up to $800 million of shares of the Company's common stock through March 31, 2017. The timing and exact amount of any common stock repurchases will depend on various factors, including market conditions and the Company’s capital position. The Company’s share repurchase program does not include specific price targets, may be executed through open market purchases or privately negotiated transactions, may utilize Rule 10b5-1 plans, and may be suspended or terminated at any time at the Company’s discretion.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

ITEM 5. OTHER INFORMATION

None.

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ITEM 6. EXHIBITS

Exhibit Number	Description
*10.1	Form of Restricted Stock Agreement for Non-Employee Directors under the 2015 Equity Incentive Plan
*10.2	Form of Deferred Restricted Stock Unit Agreement for Non-Employee Directors under the 2015 Equity Incentive Plan
*31.1	Certification—Section 302 of the Sarbanes-Oxley Act of 2002
*31.2	Certification—Section 302 of the Sarbanes-Oxley Act of 2002
*32.1	Certification—Section 906 of the Sarbanes-Oxley Act of 2002
*101.INS	XBRL Instance Document
*101.SCH	XBRL Taxonomy Extension Schema Document
*101.CAL	XBRL Taxonomy Extension Calculation Linkbase Document
*101.DEF	XBRL Taxonomy Extension Definition Linkbase Document
*101.LAB	XBRL Taxonomy Extension Label Linkbase Document
*101.PRE	XBRL Taxonomy Extension Presentation Linkbase Document

* Filed herein.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

Dated: May 4, 2016

E*TRADE Financial Corporation (Registrant)
By	/S/    PAUL T. IDZIK
	Paul T. Idzik
	Chief Executive Officer
	(Principal Executive Officer)
By	/S/   MICHAEL A. PIZZI
	Michael A. Pizzi
	Chief Financial Officer
	(Principal Financial Officer)
By	/S/   BRENT B. SIMONICH
	Brent B. Simonich
	Corporate Controller
	(Principal Accounting Officer)

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EX-10.1

E*TRADE FINANCIAL CORPORATION

RESTRICTED STOCK AGREEMENT

E*TRADE Financial Corporation has granted to the Participant named in the Notice of Grant of Restricted Stock (the “Grant Notice”) to which this Restricted Stock Agreement (the “Agreement”) is attached an Award consisting of Shares subject to the terms and conditions set forth in the Grant Notice and this Agreement. The Award has been granted pursuant to the E*TRADE Financial Corporation 2015 Omnibus Incentive Plan (as amended from time to time, the “Plan”), the provisions of which are incorporated herein by reference. By signing the Grant Notice, the Participant: (a) acknowledges receipt of and represents that the Participant has read and is familiar with the Grant Notice, this Agreement, the Plan and a prospectus for the Plan (the “Plan Prospectus”), (b) accepts the Award subject to all of the terms and conditions of the Grant Notice, this Agreement and the Plan and (c) agrees to accept as binding, conclusive and final all decisions or interpretations of the Committee upon any questions arising under the Grant Notice, this Agreement or the Plan.

1.Definitions and Construction.

1.1Definitions. Unless otherwise defined herein, capitalized terms shall have the meanings assigned to such terms in the Grant Notice or the Plan.

1.2Construction. Captions and titles contained herein are for convenience only and shall not affect the meaning or interpretation of any provision of this Agreement. Except when otherwise indicated by the context, the singular shall include the plural and the plural shall include the singular. Use of the term “or” is not intended to be exclusive, unless the context clearly requires otherwise.

2.Administration.

2.1Committee Authority. All questions of interpretation concerning the Grant Notice and this Agreement shall be determined by the “Committee” (as defined below). All determinations by the Committee shall be final and binding upon all persons having an interest in this Agreement or the Award, including the Participant. Any Officer of a Participating Company shall have the authority to act on behalf of the Company with respect to any matter, right, obligation, or election which is the responsibility of or which is allocated to the Company herein, provided the Officer has apparent authority with respect to such matter, right, obligation, or election.

2.2Definition of Committee. For purposes of this Agreement, the “Committee” means the Compensation Committee, the Governance Committee or other committee of the Board duly appointed to administer the Plan and having such powers as shall be specified by the Board; provided that if no committee of the Board has been appointed to administer the Plan, the Board shall exercise all of the powers of the Committee granted herein, and, in any event, the Board may in its discretion exercise any or all of such powers.

3.The Award.

3.1Grant and Issuance of Shares. On the Date of Grant, the Participant shall acquire and the Company shall issue, subject to the provisions of this Agreement, a number of Shares equal to the Total Number of Shares set forth in the Grant Notice. As a condition to the issuance of the Shares, the Participant shall execute and deliver to the Company, along with the Grant Notice, the Joint Escrow Instructions in the form attached to the Grant Notice.

3.2No Monetary Payment Required. The Participant is not required to make any monetary payment (other than applicable tax withholding, if any) as a condition to receiving the Shares, the consideration for which shall be past services actually rendered and/or future services to be rendered to a Participating Company or for its benefit. Notwithstanding the foregoing, if required by applicable state corporate law, the Participant shall furnish consideration in the form of cash or past services rendered

to a Participating Company or for its benefit having a value not less than the par value of the shares of Stock issued upon settlement of the Award.

3.3Beneficial Ownership of Shares; Certificate Registration. The Participant hereby authorizes the Company, in its sole discretion, to deposit the Shares with the Company’s transfer agent, including any successor transfer agent, to be held in book entry form during the term of the Escrow pursuant to Section 6. Except as provided by the preceding sentence, a certificate for the Shares shall be registered in the name of the Participant, or, if applicable, in the names of the heirs of the Participant.

3.4Issuance of Shares in Compliance with Law. The issuance of the Shares shall be subject to compliance with all applicable requirements of federal, state or foreign law with respect to such securities. No Shares shall be issued hereunder if their issuance would constitute a violation of any applicable federal, state or foreign securities laws or other law or regulations or the requirements of any stock exchange or market system upon which the Stock may then be listed. The inability of the Company to obtain from any regulatory body having jurisdiction the authority, if any, deemed by the Company’s legal counsel to be necessary to the lawful issuance of any Shares shall relieve the Company of any liability in respect of the failure to issue such Shares as to which such requisite authority shall not have been obtained. As a condition to the issuance of the Shares, the Company may require the Participant to satisfy any qualifications that may be necessary or appropriate, to evidence compliance with any applicable law or regulation and to make any representation or warranty with respect thereto as may be requested by the Company.

4.Vesting of Shares.

4.1Normal Vesting. Except as provided in Section 4.2 and Section 4.3, the Shares shall vest and become Vested Shares as provided in the Grant Notice subject to the Participant’s continued Service through such date; provided however, that Shares that would otherwise become Vested Shares on a date on which a sale of such Shares by the Participant would violate the Insider Trading Policy of the Company shall, not withstanding the vesting schedule set forth in the Grant Notice, become Vested Shares on the next day on which such sale would not violate the Insider Trading Policy. For purposes of this Section, “Insider Trading Policy” means the written policy of the Company pertaining to the sale, transfer or other disposition of the Company’s equity securities by members of the Board, Officers or other employees who may possess material, non-public information regarding the Company, as in effect at the time of a disposition of any Shares.

4.2Acceleration of Vesting Upon Death or Disability. In the event of the Participant’s termination of Service due to the Participant’s death or Disability, the vesting of any outstanding but unvested Shares shall be accelerated in full and the total number of Shares granted hereunder shall be deemed to be Vested Shares effective as of the date of such termination of Service.

4.3Acceleration of Vesting Upon a Change in Control. In the event of a Change in Control, the vesting of the Shares shall be accelerated in full and the Total Number of Shares shall be deemed Vested Shares effective as of the date of the Change in Control, provided that the Participant’s Service has not terminated prior to such date.

4.4Federal Excise Tax Under Section 4999 of the Code.

a.Excess Parachute Payment. In the event that any acceleration of vesting pursuant to this Agreement and any other payment or benefit received or to be received by the Participant would subject the Participant to any excise tax pursuant to Section 4999 of the Code due to the characterization of such acceleration of vesting, payment or benefit as an excess parachute payment under Section 280G of the Code, the Participant may elect, in his or her sole discretion and in a manner that does not give rise to additional taxes or a tax penalty under Section 409A of the Code, to reduce the amount of any acceleration of vesting called for under this Agreement in order to avoid such characterization.

b.Determination by Independent Accountants. To aid the Participant in making any election called for under Section 4.4(a), upon the occurrence of any event that might reasonably be anticipated to give rise to the acceleration of vesting under Section 4.2 (an “Event”), the

Company shall promptly request a determination in writing by independent public accountants selected by the Company (the “Accountants”). Unless the Company and the Participant otherwise agree in writing, the Accountants shall determine and report to the Company and the Participant within twenty (20) days of the date of the Event the amount of such acceleration of vesting, payments and benefits which would produce the greatest after-tax benefit to the Participant. For the purposes of such determination, the Accountants may rely on reasonable, good faith interpretations concerning the application of Sections 280G and 4999 of the Code. The Company and the Participant shall furnish to the Accountants such information and documents as the Accountants may reasonably request in order to make their required determination. The Company shall bear all fees and expenses the Accountants may reasonably charge in connection with their services contemplated by this Section.

5.Company Reacquisition Right.

Except to the extent otherwise provided in this Agreement or an employment or services agreement between a Participating Company and the Participant, in the event that (a) the Participant’s Service terminates for any reason or no reason, with or without Cause, prior to the date on which the Shares become Vested Shares, or (b) the Participant, the Participant’s legal representative, or other holder of the Shares, attempts to sell, exchange, transfer, pledge, or otherwise dispose of, including, without limitation, any transfer to a nominee or agent of the Participant, any Shares which are not Vested Shares (“Unvested Shares”), the Company shall automatically reacquire the Unvested Shares, and the Participant shall not be entitled to any payment therefor (the “Company Reacquisition Right”).

6.Escrow.

6.1Establishment of Escrow. To ensure that Shares subject to the Company Reacquisition Right will be available for reacquisition, the Participant agrees to deliver to and deposit with an escrow agent designated by the Company the certificate, and/or the electronic shares, as applicable, evidencing the Shares to be held by the agent under the terms and conditions of the Joint Escrow Instructions in the form attached to the Grant Notice (the “Escrow”). Upon the occurrence of an event described in Section 8 that results in a change in the character or amount of any outstanding stock of the corporation, any and all new, substituted or additional securities or other property to which the Participant is entitled by reason of his or her ownership of the Shares that remain, following such change, subject to the Company Reacquisition Right shall be immediately subject to the Escrow to the same extent as the Shares immediately before such event. The Company shall bear the expenses of the Escrow.

6.2Delivery of Shares to Participant. Whenever the Participant or the Participant’s legal representative proposes to sell, exchange, transfer, pledge or otherwise dispose of any shares of Stock subject to the Escrow, the Participant shall so notify the Company. As soon as practicable thereafter, the Company shall determine, in its sole discretion, whether such proposed disposition would not cause the Company to automatically reacquire such Shares pursuant to the Company Reacquisition Right. If the condition set forth in the preceding sentence is satisfied, the Company shall, as soon as practicable, so notify the Participant and give to the escrow agent a written notice directing the escrow agent to deliver such Shares to the Participant. As soon as practicable after receipt of such notice, the escrow agent shall deliver to the Participant the Shares specified in such notice, and the Escrow shall terminate with respect to such Shares.

7.Tax Matters.

7.1In General. The Participant shall be solely responsible for the payment of any and all taxes that arise with respect to the Shares. The Company shall not be required to withhold any amounts in respect of any such taxes. The Participant acknowledges that the liability for all applicable taxes legally due by the Participant is and remains the Participant’s sole responsibility and that the Company (i) makes no representations or undertakings regarding the tax treatment in connection with any aspect of the Shares; and (ii) does not commit to structure the terms of the grant or any aspect of the Shares to reduce or eliminate Participant’s liability for applicable taxes.

7.2Election Under Section 83(b) of the Code. The Participant understands that he or she should consult with his or her tax advisor regarding the advisability of filing with the Internal Revenue Service an election under Section 83(b) of the Code, which must be filed no later than thirty (30) days after the date of the acquisition of the Shares pursuant to this Agreement. Failure to timely file an election under Section 83(b) may result in adverse tax consequences to the Participant. The Participant acknowledges that he or she has been advised to consult with a tax advisor regarding the tax consequences to the Participant of the acquisition of Shares hereunder. ANY ELECTION UNDER SECTION 83(b) THE PARTICIPANT WISHES TO MAKE MUST BE FILED NO LATER THAN 30 DAYS AFTER THE DATE ON WHICH THE PARTICIPANT ACQUIRES THE SHARES. THIS TIME PERIOD CANNOT BE EXTENDED. THE PARTICIPANT ACKNOWLEDGES THAT TIMELY FILING OF A SECTION 83(b) ELECTION IS THE PARTICIPANT’S SOLE RESPONSIBILITY, EVEN IF THE PARTICIPANT REQUESTS THE COMPANY OR ITS REPRESENTATIVE TO FILE SUCH ELECTION ON HIS OR HER BEHALF.

a.The Participant will promptly notify the Company in writing if the Participant files an election pursuant to Section 83(b) of the Code. The Company intends, in the event it does not receive from the Participant evidence of such filing, to claim a tax deduction for any amount which would otherwise be taxable to the Participant in the absence of such an election.

8.Adjustments for Changes in Capital Structure.

Subject to any required action by the stockholders of the Company, in the event of any change in the Stock effected without receipt of consideration by the Company, whether through merger, consolidation, reorganization, reincorporation, recapitalization, reclassification, stock dividend, stock split, reverse stock split, split-up, split-off, spin-off, combination of shares, exchange of shares, or similar change in the capital structure of the Company, or in the event of payment of a dividend or distribution to the stockholders of the Company in a form other than Stock (excepting normal cash dividends) that has a material effect on the Fair Market Value of shares of Stock, appropriate and proportionate adjustments shall be made in the number and kind of shares subject to the Award, in order to prevent dilution or enlargement of the Participant’s rights under the Award. For purposes of the foregoing, conversion of any convertible securities of the Company shall not be treated as “effected without receipt of consideration by the Company.” Any fractional share resulting from an adjustment pursuant to this Section shall be rounded down to the nearest whole number. Such adjustments shall be determined by the Committee, and its determination shall be final, binding and conclusive.

9.Rights as a Stockholder and Service Provider.

The Participant shall have no rights as a stockholder with respect to any Shares subject to the Award until the date of the issuance of a certificate for such Shares (as evidenced by the appropriate entry on the books of the Company or of a duly authorized transfer agent of the Company). No adjustment shall be made for dividends, distributions or other rights for which the record date is prior to the date such certificate is issued, except as provided in Section 8. Subject the provisions of this Agreement, the Participant shall exercise all rights and privileges of a stockholder of the Company with respect to Shares deposited in the Escrow pursuant to Section 6. Nothing in this Agreement shall confer upon the Participant any right to continue in the Service of a Participating Company or interfere in any way with any right of a Participating Company to terminate the Participant’s Service at any time.

10.Legends.

The Company may at any time place legends referencing the Company Reacquisition Right and any applicable federal, state or foreign securities law restrictions on all certificates representing the Shares. The Participant shall, at the request of the Company, promptly present to the Company any and all certificates representing the Shares in the possession of the Participant in order to carry out the

provisions of this Section. Unless otherwise specified by the Company, legends placed on such certificates may include, but shall not be limited to, the following:

“THE SECURITIES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO RESTRICTIONS SET FORTH IN AN AGREEMENT BETWEEN THIS CORPORATION AND THE REGISTERED HOLDER, OR HIS PREDECESSOR IN INTEREST, A COPY OF WHICH IS ON FILE AT THE PRINCIPAL OFFICE OF THIS CORPORATION.”

11.Transfers in Violation of Agreement.

No Shares may be sold, exchanged, transferred, assigned, pledged, hypothecated or otherwise disposed of, including by operation of law, in any manner which violates any of the provisions of this Agreement, until the date on which such shares become Vested Shares, and any such attempted disposition shall be void. The Company shall not be required (a) to transfer on its books any Shares which will have been transferred in violation of any of the provisions set forth in this Agreement or (b) to treat as owner of such Shares or to accord the right to vote as such owner or to pay dividends to any transferee to whom such Shares will have been so transferred. In order to enforce its rights under this Section, the Company shall be authorized to give a stop transfer instruction with respect to the Shares to the Company’s transfer agent.

12.Miscellaneous Provisions.

12.1Termination or Amendment. The Committee may terminate or amend the Plan or this Agreement at any time; provided, however, that no such termination or amendment may adversely affect the Participant’s rights under this Agreement without the consent of the Participant unless such termination or amendment is necessary to comply with applicable law or government regulation. No amendment or addition to this Agreement shall be effective unless in writing.

12.2Nontransferability of the Award. The right to acquire Shares pursuant to the Award shall not be subject in any manner to anticipation, alienation, sale, exchange, transfer, assignment, pledge, encumbrance, or garnishment by creditors of the Participant or the Participant’s beneficiary, except transfer by will or by the laws of descent and distribution. All rights with respect to the Award shall be exercisable during the Participant’s lifetime only by the Participant or the Participant’s guardian or legal representative.

12.3Further Instruments. The parties hereto agree to execute such further instruments and to take such further action as may reasonably be necessary to carry out the intent of this Agreement.

12.4Binding Effect. This Agreement shall inure to the benefit of the successors and assigns of the Company and, subject to the restrictions on transfer set forth herein, be binding upon the Participant and the Participant’s heirs, executors, administrators, successors and assigns.

12.5Delivery of Documents and Notices. Any document relating to participation in the Plan or any notice required or permitted hereunder shall be given in writing and shall be deemed effectively given (except to the extent that this Agreement provides for effectiveness only upon actual receipt of such notice) upon personal delivery, electronic delivery at the e-mail address, if any, provided for the Participant by a Participating Company, or upon deposit in the U.S. Post Office or foreign postal service, by registered or certified mail, or with a nationally recognized overnight courier service, with postage and fees prepaid, addressed to the other party at the address shown below that party’s signature to the Grant Notice or at such other address as such party may designate in writing from time to time to the other party.

a.Description of Electronic Delivery. The Plan documents, which may include but do not necessarily include: the Plan, the Grant Notice, this Agreement, the Plan Prospectus, and any reports of the Company provided generally to the Company’s stockholders, may be delivered to the Participant electronically. In addition, the parties may deliver electronically any notices called for in

connection with the Escrow and the Participant may deliver electronically the Grant Notice to the Company or to such third party involved in administering the Plan as the Company may designate from time to time. Such means of electronic delivery may include but do not necessarily include the delivery of a link to a Company intranet or the internet site of a third party involved in administering the Plan, the delivery of the document via e-mail or such other means of electronic delivery specified by the Company.

b.Consent to Electronic Delivery. The Participant acknowledges that the Participant has read Section 12.5(a) of this Agreement and consents to the electronic delivery of the Plan documents, the Grant Notice and notices in connection with the Escrow, as described in Section 12.5(a). The Participant acknowledges that he or she may receive from the Company a paper copy of any documents delivered electronically at no cost to the Participant by contacting the Company by telephone or in writing. The Participant further acknowledges that the Participant will be provided with a paper copy of any documents if the attempted electronic delivery of such documents fails. Similarly, the Participant understands that the Participant must provide the Company or any designated third party administrator with a paper copy of any documents if the attempted electronic delivery of such documents fails. The Participant may revoke his or her consent to the electronic delivery of documents described in Section 12.5(a) or may change the electronic mail address to which such documents are to be delivered (if Participant has provided an electronic mail address) at any time by notifying the Company of such revoked consent or revised e-mail address by telephone, postal service or electronic mail. Finally, the Participant understands that he or she is not required to consent to electronic delivery of documents described in Section 12.5(a).

c.Consent to Electronic Participation. If requested by the Company, the Participant hereby consents to participate in the Plan through an on-line or electronic system established and maintained by the Company or a third party designated by the Company. The Participant understands, however, that he or she is not required to consent to electronic participation as described in this Section.

12.6Integrated Agreement. The Grant Notice, this Agreement and the Plan, together with any other agreement between the Participant and a Participating Company referring to the Award shall constitute the entire understanding and agreement of the Participant and the Participating Company Group with respect to the subject matter contained herein or therein and supersedes any prior agreements, understandings, restrictions, representations, or warranties among the Participant and the Participating Company Group with respect to such subject matter other than those as set forth or provided for herein or therein. To the extent contemplated herein or therein, the provisions of the Grant Notice and the Agreement shall survive any settlement of the Award and shall remain in full force and effect.

12.7Applicable Law. The construction, interpretation and performance of this Agreement, and the transactions under it, shall be governed by and construed in accordance with the laws of the State of New York, without regard to principles of conflict of laws and choice of law rules.

12.8Counterparts. The Grant Notice may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.

EX-10.2

E*TRADE FINANCIAL CORPORATION

DEFERRED RESTRICTED STOCK UNITS AGREEMENT

E*TRADE Financial Corporation has granted to the Participant named in the Notice of Grant of Deferred Restricted Stock Units (the “Grant Notice”) to which this Deferred Restricted Stock Units Agreement (the “Agreement”) is attached an Award consisting of Restricted Stock Units subject to the terms and conditions set forth in the Grant Notice and this Agreement. The Award has been granted pursuant to the E*TRADE Financial Corporation 2015 Omnibus Incentive Plan (as amended from time to time, the “Plan”), the provisions of which are incorporated herein by reference. By signing the Grant Notice, the Participant: (a) acknowledges receipt of and represents that the Participant has read and is familiar with the Grant Notice, this Agreement, the Plan and a prospectus for the Plan (the “Plan Prospectus”), (b) accepts the Award subject to all of the terms and conditions of the Grant Notice, this Agreement and the Plan and (c) agrees to accept as binding, conclusive and final all decisions or interpretations of the Committee upon any questions arising under the Grant Notice, this Agreement or the Plan.

1.Definitions and Construction.

1.1Definitions. Unless otherwise defined herein, capitalized terms shall have the meanings assigned to such terms in the Grant Notice or the Plan.

(a)“Dividend Equivalent Units” mean additional Restricted Stock Units credited pursuant to Section 3.3.

(b)“Units” mean the Restricted Stock Units originally granted pursuant to this Agreement and the Dividend Equivalent Units credited pursuant to this Agreement, as both shall be adjusted from time to time pursuant to Section 7.

1.2Construction. Captions and titles contained herein are for convenience only and shall not affect the meaning or interpretation of any provision of this Agreement. Except when otherwise indicated by the context, the singular shall include the plural and the plural shall include the singular. Use of the term “or” is not intended to be exclusive, unless the context clearly requires otherwise.

2.Administration.

2.1Committee Authority. All questions of interpretation concerning the Grant Notice and this Agreement shall be determined by the “Committee” (as defined below). All determinations by the Committee shall be final and binding upon all persons having an interest in this Agreement or the Award, including the Participant. Any Officer of a Participating Company shall have the authority to act on behalf of the Company with respect to any matter, right, obligation, or election which is the responsibility of or which is allocated to the Company herein, provided the Officer has apparent authority with respect to such matter, right, obligation, or election.

2.2Definition of Committee. For purposes of this Agreement, the “Committee” means the Compensation Committee, the Governance Committee or other committee of the Board duly appointed to administer the Plan and having such powers as shall be specified by the Board; provided that if no committee of the Board has been appointed to administer the Plan, the Board shall exercise all of the powers of the Committee granted herein, and, in any event, the Board may in its discretion exercise any or all of such powers.

3.The Award.

3.1Grant of Restricted Stock Units. On the Date of Grant set forth in the Grant Notice, the Participant shall acquire, subject to the provisions of this Agreement, the Number of Restricted Stock Units set forth in the Grant Notice, subject to adjustment as provided in Section 3.3 and Section 7. Each Unit represents a right to receive on a date determined in accordance with the Grant Notice and this Agreement one (1) share of Stock.

3.2No Monetary Payment Required. The Participant is not required to make any monetary payment as a condition to receiving the Units or shares of Stock issued upon settlement of the Units.

3.3Dividend Equivalent Units. On the date that the Company pays a cash dividend to holders of Stock generally, the Participant shall be credited with a number of additional whole Dividend Equivalent Units determined by dividing (a) the product of (i) the dollar amount of the cash dividend paid per share of Stock on such date and (ii) the total number of Restricted Stock Units and Dividend Equivalent Units credited to the Participant hereunder as of the record date on which such dividend was declared, by (b) the Fair Market Value per share of Stock on such date. Any resulting fractional Dividend Equivalent Unit shall be rounded to the nearest whole number. Such additional Dividend Equivalent Units shall be subject to the same terms and conditions and shall be vested or forfeited in the same manner and at the same time as the Restricted Stock Units originally subject to the Award with respect to which they have been credited.

4.Vesting and Forfeiture of Units.

4.1Normal Vesting. Except as provided in Section 4.2 or Section 4.3, the Units shall vest and become Vested Units upon the date provided in the Grant Notice, subject to the Participant’s continued Service through such date.

4.2Acceleration of Vesting Upon Death or Disability. In the event of the Participant’s termination of Service due to the Participant’s death or Disability, the vesting of any outstanding but unvested Units shall be accelerated in full and the total number of Units granted hereunder shall be deemed to be Vested Units effective as of the date of such termination of Service.

4.3Acceleration of Vesting Upon a Change in Control. In the event of a Change in Control, the vesting of any outstanding but unvested Units shall be accelerated in full and the total number of Units granted hereunder shall be deemed to be Vested Units effective as of the date of the Change in Control.

4.4Forfeiture. Except as provided in this Section 4, in the event that the Participant’s Service terminates for any reason or no reason, with or without Cause, the Participant shall forfeit all Units which are not, as of the time of such termination, Vested Units, and the Participant shall not be entitled to any payment therefor.

5.Settlement of the Award.

5.1Issuance of Shares of Stock. Subject to the provisions of Section 5.3 and 5.4 below, the Company shall issue to the Participant one (1) share of Stock with respect to each Vested Unit either (a) in a single lump sum on the date which is one (1) year after the date on which the Participant’s Service terminates for any reason or (b) in five substantially equal installments commencing on the date which is one (1) year after the date on which the Participant’s Service terminates for any reason and continuing on each of the first four anniversaries of the date of the first such payment, in each case in accordance with the written irrevocable election made by the Participant prior to the date hereof (each date on which shares of Stock are to be released to the Participant, a “Settlement Date”); provided however, that (i) if a Settlement Date is a date on which a sale by the Participant of the Stock to be issued in settlement of such Unit would violate the Insider Trading Policy, then the Settlement Date with respect to such Unit shall be the earlier of (a) the next day on which such sale would not violate the Insider Trading Policy or (b) the last date on which such issuance may be made without incurring accelerated taxation or tax penalties under Section 409A (as defined below), (ii) in the event of a Change in Control that constitutes a change in the ownership or effective control of the Company or a change in ownership of a substantial portion of the assets of the Company under Section 409A (as defined below), the Settlement Date shall be the date of such Change in Control and (iii) in the event of the termination of the Participant’s Service due to the Participant’s death, the Settlement Date shall be the date of such death. For purposes of this Section, “Insider Trading Policy” means the written policy of the Company pertaining to the sale, transfer or other disposition of the Company’s equity securities by members of the

Board, Officers or other employees who may possess material, non-public information regarding the Company, as in effect at the time of disposition of any shares of Stock. Shares of Stock issued in settlement of Units shall not be subject to any restriction on transfer other than any such restriction as may be required pursuant to Section 5.3.

5.2Beneficial Ownership of Shares; Certificate Registration. The Participant hereby authorizes the Company, in its sole discretion, to deposit for the benefit of the Participant with any broker with which the Participant has an account relationship of which the Company has notice any or all shares acquired by the Participant pursuant to the settlement of the Award. Except as provided by the preceding sentence, a certificate for the shares settled under the Award shall be registered in the name of the Participant, or, if applicable, in the names of the heirs of the Participant.

5.3Restrictions on Grant of the Award and Issuance of Shares. The grant of the Award and issuance of shares of Stock upon settlement of the Award shall be subject to compliance with all applicable requirements of federal, state or foreign law with respect to such securities. No shares of Stock may be issued hereunder if the issuance of such shares would constitute a violation of any applicable federal, state or foreign securities laws or other law or regulations or the requirements of any stock exchange or market system upon which the Stock may then be listed. The inability of the Company to obtain from any regulatory body having jurisdiction the authority, if any, deemed by the Company’s legal counsel to be necessary to the lawful issuance of any shares subject to the Award shall relieve the Company of any liability in respect of the failure to issue such shares as to which such requisite authority shall not have been obtained. As a condition to the settlement of the Award, the Company may require the Participant to satisfy any qualifications that may be necessary or appropriate, to evidence compliance with any applicable law or regulation and to make any representation or warranty with respect thereto as may be requested by the Company.

5.4Fractional Shares. The Company shall not be required to issue fractional shares upon the settlement of the Award.

6.Tax Withholding and Other Tax Issues.

6.1In General. The Participant shall be solely responsible for the payment of any and all taxes that arise with respect to the Units or the issuance of shares of Stock in respect of Vested Units. The Company shall not be required to withhold any amounts in respect of any such taxes. The Participant acknowledges that the liability for all applicable taxes legally due by the Participant is and remains the Participant’s sole responsibility and that the Company (i) makes no representations or undertakings regarding the tax treatment in connection with any aspect of the Units, including the grant or vesting of the Units, the issuance of any shares of Stock acquired in respect of Vested Units or the receipt of any dividends or Dividend Equivalent Units; and (ii) does not commit to structure the terms of the grant or any aspect of the Units to reduce or eliminate Participant’s liability for applicable taxes.

6.2Section 409A. The intent of the parties is that this Agreement comply with Section 409A of the Code (“Section 409A”) to the extent subject thereto, and, accordingly, to the maximum extent permitted, this Agreement shall be interpreted and be administered to be in compliance therewith. Notwithstanding anything contained herein to the contrary, to the extent required in order to avoid accelerated taxation and/or tax penalties under Section 409A, (i) the Participant shall not be considered to have terminated Service for purposes hereof until the Participant would be considered to have incurred a “separation from service” within the meaning of Section 409A and (ii) if the Participant is a “specified employee” within the meaning of Section 409A, as determined under the Company’s established methodology for determining specified employees, shares of Stock that would otherwise be issued in respect of Vested Units upon the Participant’s termination of Service shall instead be issued on the first business day after the first to occur of (a) the date that is six months following the Participant’s termination of employment and (b) the date of the Participant’s death. The Company makes no representation that any or all of the payments described in this Agreement will be exempt from or comply with Section 409A and makes no undertaking to preclude Section 409A from applying to any such

payment. The Participant shall be solely responsible for the payment of any taxes and penalties incurred under Section 409A.

7.Adjustments for Changes in Capital Structure.

Subject to any required action by the stockholders of the Company, in the event of any change in the Stock effected without receipt of consideration by the Company, whether through merger, consolidation, reorganization, reincorporation, recapitalization, reclassification, stock dividend, stock split, reverse stock split, split-up, split-off, spin-off, combination of shares, exchange of shares, or similar change in the capital structure of the Company, or in the event of payment of a dividend or distribution to the stockholders of the Company in a form other than Stock (excepting normal cash dividends) that has a material effect on the Fair Market Value of shares of Stock, appropriate and proportionate adjustments shall be made in the number of Units subject to the Award and/or the number and kind of shares to be issued in settlement of the Award, in order to prevent dilution or enlargement of the Participant’s rights under the Award. For purposes of the foregoing, conversion of any convertible securities of the Company shall not be treated as “effected without receipt of consideration by the Company.” Any fractional share resulting from an adjustment pursuant to this Section shall be rounded down to the nearest whole number. Such adjustments shall be determined by the Committee, and its determination shall be final, binding and conclusive.

8.Rights as a Stockholder or Service Provider.

The Participant shall have no rights as a stockholder with respect to any shares which may be issued in settlement of the Award until the date of the issuance of a certificate for such shares (as evidenced by the appropriate entry on the books of the Company or of a duly authorized transfer agent of the Company). No adjustment shall be made for dividends, distributions or other rights for which the record date is prior to the date such certificate is issued, except as provided in Section 3.3 and Section 7. Nothing in this Agreement shall confer upon the Participant any right to continue in the Service of the Company or interfere in any way with any right of the Company to terminate the Participant’s Service at any time.

9.Acknowledgement of Nature of Plan and Award. In accepting the Award, the Participant acknowledges that:

(a)the Plan is established voluntarily by the Company, it is discretionary in nature and it may be modified, amended, suspended or terminated by the Company at any time, unless otherwise provided in the Plan and this Agreement;

(b)the Award is voluntary and occasional and does not create any contractual or other right to receive future grants of Units, or benefits in lieu of Units, even if Units have been granted repeatedly in the past;

(c)all decisions with respect to future grants of Units or other Awards, if any, will be at the sole discretion of the Company;

(d)the Participant is voluntarily participating in the Plan;

(e)the future value of the underlying shares of Stock is unknown and cannot be predicted with certainty;

(f)in consideration of the Award, no claim or entitlement to compensation or damages shall arise from termination of the Award or from any diminution in value of the Award or shares of Stock acquired upon vesting of the Award and the Participant irrevocably releases the Company from any such claim that may arise; if, notwithstanding the foregoing, any such claim is found by a court of competent jurisdiction to have arisen, then, by signing this Agreement, the Participant shall be deemed irrevocably to have waived his or her entitlement to pursue such claim;

(g)in the event of termination of the Participant’s Service, the Participant’s right to receive an Award and vest in an Award under the Plan, if any, will terminate effective as of the

date that the Participant is no longer actively rendering Service; the Committee shall have the exclusive discretion to determine when the Participant is no longer actively rendering Service for purposes of the Award;

(h)the Company is not providing any tax, legal or financial advice, nor is the Company making any recommendations regarding the Participant’s participation in the Plan, or the Participant’s acquisition or sale of the underlying shares of Stock; and

(i)the Participant is hereby advised to consult with the Participant’s own personal tax, legal and financial advisors regarding the Participant’s participation in the Plan before taking any action related to the Plan.

10.Legends.

The Company may at any time place legends referencing any applicable federal, state or foreign securities law restrictions on all certificates representing shares of Stock issued pursuant to this Agreement. The Participant shall, at the request of the Company, promptly present to the Company any and all certificates representing shares acquired pursuant to this Award in the possession of the Participant in order to carry out the provisions of this Section.

11.Miscellaneous Provisions.

11.1Termination or Amendment. The Committee may terminate or amend the Plan or this Agreement at any time; provided, however, that no such termination or amendment may adversely affect the Participant’s rights under this Agreement without the consent of the Participant unless such termination or amendment is necessary to comply with applicable law or government regulation. No amendment or addition to this Agreement shall be effective unless in writing.

11.2Nontransferability of the Award. Prior to the issuance of shares of Stock on the applicable Settlement Date, neither this Award nor any Units subject to this Award shall be subject in any manner to anticipation, alienation, sale, exchange, transfer, assignment, pledge, encumbrance, or garnishment by creditors of the Participant or the Participant’s beneficiary, except transfer by will or by the laws of descent and distribution. All rights with respect to the Award shall be exercisable during the Participant’s lifetime only by the Participant or the Participant’s guardian or legal representative.

11.3Further Instruments. The parties hereto agree to execute such further instruments and to take such further action as may reasonably be necessary to carry out the intent of this Agreement.

11.4Binding Effect. This Agreement shall inure to the benefit of the successors and assigns of the Company and, subject to the restrictions on transfer set forth herein, be binding upon the Participant and the Participant’s heirs, executors, administrators, successors and assigns.

11.5Delivery of Documents and Notices. Any document relating to participation in the Plan or any notice required or permitted hereunder shall be given in writing and shall be deemed effectively given (except to the extent that this Agreement provides for effectiveness only upon actual receipt of such notice) upon personal delivery, electronic delivery at the e-mail address, if any, provided for the Participant by a Participating Company, or upon deposit in the U.S. Post Office or foreign postal service, by registered or certified mail, or with a nationally recognized overnight courier service, with postage and fees prepaid, addressed to the other party at the address shown below that party’s signature to the Grant Notice or at such other address as such party may designate in writing from time to time to the other party.

a.Description of Electronic Delivery. The Plan documents, which may include but do not necessarily include: the Plan, the Grant Notice, this Agreement, the Plan Prospectus, and any reports of the Company provided generally to the Company’s stockholders, may be delivered to the Participant electronically. In addition, the Participant may deliver electronically the Grant Notice to the Company or to such third party involved in administering the Plan as the Company may designate from time to time. Such means of electronic delivery may include but do not necessarily include the delivery of a link to a Company intranet or the internet site of a third party involved in administering the P

lan, the delivery of the document via e-mail or such other means of electronic delivery specified by the Company.

b.Consent to Electronic Delivery. The Participant acknowledges that the Participant has read Section 11.5(a) of this Agreement and consents to the electronic delivery of the Plan documents and Grant Notice, as described in Section 11.5(a). The Participant acknowledges that he or she may receive from the Company a paper copy of any documents delivered electronically at no cost to the Participant by contacting the Company by telephone or in writing. The Participant further acknowledges that the Participant will be provided with a paper copy of any documents if the attempted electronic delivery of such documents fails. Similarly, the Participant understands that the Participant must provide the Company or any designated third party administrator with a paper copy of any documents if the attempted electronic delivery of such documents fails. The Participant may revoke his or her consent to the electronic delivery of documents described in Section 11.5(a) or may change the e-mail address to which such documents are to be delivered (if the Participant has provided an e-mail address) at any time by notifying the Company of such revoked consent or revised e-mail address by telephone, postal service or e-mail. Finally, the Participant understands that he or she is not required to consent to electronic delivery of documents described in Section 11.5(a).

c.Consent to Electronic Participation. If requested by the Company, the Participant hereby consents to participate in the Plan through an on-line or electronic system established and maintained by the Company or a third party designated by the Company. The Participant understands, however, that he or she is not required to consent to electronic participation as described in this Section.

11.6Integrated Agreement. The Grant Notice, this Agreement and the Plan, together with any other agreement between the Participant and a Participating Company referring to the Award shall constitute the entire understanding and agreement of the Participant and the Participating Company Group with respect to the subject matter contained herein or therein and supersedes any prior agreements, understandings, restrictions, representations, or warranties among the Participant and the Participating Company Group with respect to such subject matter other than those as set forth or provided for herein or therein. To the extent contemplated herein or therein, the provisions of the Grant Notice and the Agreement shall survive any release of the Award and shall remain in full force and effect.

11.7Applicable Law. The construction, interpretation and performance of this Agreement, and the transactions under it, shall be governed by and construed in accordance with the laws of the State of New York, without regard to principles of conflict of laws and choice of law rules.

11.8Severability. The provisions of this Agreement are severable and if any one or more provisions are determined to be illegal or otherwise unenforceable, in whole or in part, the remaining provisions shall nevertheless be binding and enforceable.

11.9Counterparts. The Grant Notice may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.

EX-31.1

Exhibit 31.1

CERTIFICATION PURSUANT TO RULE 13a-14(a)/15d-14(a), AS ADOPTED PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Paul T. Idzik, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of E*TRADE Financial Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Dated: May 4, 2016

E*TRADE Financial Corporation (Registrant)
By	/S/    PAUL T. IDZIK
	Paul T. Idzik Chief Executive Officer (Principal Executive Officer)

EX-31.2

Exhibit 31.2

CERTIFICATION PURSUANT TO RULE 13a-14(a)/15d-14(a), AS ADOPTED PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Michael A. Pizzi, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of E*TRADE Financial Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Dated: May 4, 2016

E*TRADE Financial Corporation (Registrant)
By	/S/    MICHAEL A. PIZZI
	Michael A. Pizzi Chief Financial Officer (Principal Financial Officer)

EX-32.1

Exhibit 32.1

CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350,

AS ADOPTED PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

The certification set forth below is being submitted in connection with this Quarterly Report on Form 10-Q of E*TRADE Financial Corporation (the “Quarterly Report”) for the purpose of complying with Rule 13a-14(b) or Rule 15d-14(b) of the Securities Exchange Act of 1934 (the “Exchange Act”) and Section 1350 of Chapter 63 of Title 18 of the United States Code.

Paul T. Idzik, the Chief Executive Officer and Michael A. Pizzi, the Chief Financial Officer of E*TRADE Financial Corporation, each certifies that, to the best of their knowledge:

1. the Quarterly Report fully complies with the requirements of Section 13(a) or 15(d) of the Exchange Act; and

2. the information contained in the Quarterly Report fairly presents, in all material respects, the financial condition and results of operations of E*TRADE Financial Corporation.

Dated: May 4, 2016

/S/    PAUL T. IDZIK        

Paul T. Idzik

Chief Executive Officer

(Principal Executive Officer)

/S/    MICHAEL A. PIZZI

Michael A. Pizzi

Chief Financial Officer

(Principal Financial Officer)

XML

Document and Entity Information - shares	3 Months Ended
	Mar. 31, 2016	Apr. 29, 2016
Document And Entity Information [Abstract]
Document Type	10-Q
Document Period End Date	Mar. 31, 2016
Amendment Flag	false
Entity Registrant Name	E TRADE FINANCIAL CORP
Entity Central Index Key	0001015780
Entity Current Reporting Status	Yes
Entity Voluntary Filers	No
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Well-known Seasoned Issuer	Yes
Common stock shares outstanding		278,728,710
Document Fiscal Year Focus	2016
Document Fiscal Period Focus	Q1

XML

CONSOLIDATED STATEMENT OF INCOME - USD ($) shares in Thousands, $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Revenue:
Interest income	$ 308	$ 316
Interest expense	(21)	(66)
Net interest income	287	250
Commissions	107	114
Fees and service charges	58	52
Gains (losses) on securities and other	10	15
Other revenue	10	10
Total non-interest income	185	191
Total net revenue	472	441
Provision (benefit) for loan losses	(34)	5
Non-interest expense:
Compensation and benefits	126	113
Advertising and market development	43	34
Clearing and servicing	24	24
FDIC insurance premiums	6	18
Professional services	22	27
Occupancy and equipment	23	21
Communications	23	19
Depreciation and amortization	20	20
Amortization of other intangibles	5	5
Restructuring and other exit activities	2	4
Losses on early extinguishment of debt	0	73
Other non-interest expenses	18	15
Total non-interest expense	312	373
Income before income tax expense	194	63
Income tax expense	41	23
Net income	$ 153	$ 40
Basic earnings per share (in dollars per share)	$ 0.54	$ 0.14
Diluted earnings per share (in dollars per share)	$ 0.53	$ 0.14
Shares used in computation of per share data:
Basic (in thousands)	285,274	289,741
Diluted (in thousands)	286,680	294,722

XML

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME - USD ($) $ in Millions		3 Months Ended
		Mar. 31, 2016	Mar. 31, 2015
Statement of Comprehensive Income [Abstract]
Net income		$ 153	$ 40
Available-for-sale securities:
Unrealized gains, net(1)	[1]	94	39
Reclassification into earnings, net(2)	[2]	(9)	(6)
Net change from available-for-sale securities		85	33
Cash flow hedging instruments:
Unrealized losses, net(3)	[3]	0	(11)
Reclassification into earnings, net(4)	[4]	0	16
Net change from cash flow hedging instruments		0	5
Other comprehensive income (loss)		85	38
Comprehensive income		$ 238	$ 78

[1] Amounts are net of provision for income taxes of $58 million and $24 million for the three months ended March 31, 2016 and 2015, respectively.

[2] Amounts are net of provision for income taxes of $6 million and $4 million for the three months ended March 31, 2016 and 2015, respectively.

[3] Amounts are net of benefit from income taxes of $6 million for the three months ended March 31, 2015.

[4] Amounts are net of benefit from income taxes of $10 million for the three months ended March 31, 2015.

XML

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (Parentheticals) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Other Comprehensive Income (Loss), Unrealized Holding Gain (Loss) on Securities Arising During Period, Tax	$ 58	$ 24
Other Comprehensive Income (Loss), Reclassification Adjustment for Sale of Securities Included in Net Income, Tax	$ 6	4
Other Comprehensive Income (Loss), Unrealized Gain (Loss) on Derivatives Arising During Period, Tax		(6)
Other Comprehensive Income (Loss), Reclassification Adjustment on Derivatives Included in Net Income, Tax		$ (10)

XML

CONSOLIDATED BALANCE SHEET - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
ASSETS
Cash and equivalents	$ 1,627	$ 2,233
Cash required to be segregated under federal or other regulations	2,158	1,057
Available-for-sale securities	14,005	12,589
Held-to-maturity securities (fair value of $15,371 and $13,123 at March 31, 2016 and December 31, 2015, respectively)	14,968	13,013
Margin receivables	6,336	7,398
Loans receivable, net (net of allowance for loan losses of $322 and $353 at March 31, 2016 and December 31, 2015, respectively)	4,360	4,613
Receivables from brokers, dealers and clearing organizations	611	520
Property and equipment, net	232	236
Goodwill	1,792	1,792
Other intangibles, net	169	174
Deferred tax assets, net	940	1,033
Other assets	745	769
Total assets	47,943	45,427
Liabilities:
Deposits	31,829	29,445
Customer payables	6,793	6,544
Payables to brokers, dealers and clearing organizations	1,437	1,576
Other borrowings	409	491
Corporate debt	993	997
Other liabilities	745	575
Total liabilities	$ 42,206	$ 39,628
Commitments and contingencies (see Note 15)
Shareholders’ equity:
Common stock, $0.01 par value, shares authorized: 400,000,000 at March 31, 2016 and December 31, 2015; shares issued and outstanding: 279,526,976 and 291,335,241 at March 31, 2016 and December 31, 2015, respectively	$ 3	$ 3
Additional paid-in-capital	7,056	7,356
Accumulated deficit	(1,308)	(1,461)
Accumulated other comprehensive loss	(14)	(99)
Total shareholders’ equity	5,737	5,799
Total liabilities and shareholders’ equity	$ 47,943	$ 45,427

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CONSOLIDATED BALANCE SHEET (Parentheticals) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
ASSETS
Held-to-maturity securities, fair value	$ 15,371	$ 13,123
Allowance for loan losses	$ 322	$ 353
Shareholders’ equity:
Common stock par value	$ 0.01	$ 0.01
Common stock shares authorized (in shares)	400,000,000	400,000,000
Common stock shares issued (in shares)	279,526,976	291,335,241
Common stock shares outstanding (in shares)	279,526,976	291,335,241

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CONSOLIDATED STATEMENT OF SHAREHOLDERS' EQUITY - USD ($) shares in Millions, $ in Millions	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Loss
Balance, at Dec. 31, 2014	$ 5,375	$ 3	$ 7,350	$ (1,729)	$ (249)
Balance, (in shares) at Dec. 31, 2014		289.0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	40			40
Other comprehensive income (loss)	38				38
Conversion of convertible debentures	0
Exercise of stock options and related tax effects	2	$ 0	2
Exercise of stock options and related tax effects, shares		0.0
Issuance of restricted stock, net of forfeitures and retirements to pay taxes	(9)	$ 0	(9)
Issuance of restricted stock, net of forfeitures and retirements to pay taxes, shares		1.0
Share-based compensation	7		7
Balance, at Mar. 31, 2015	5,453	$ 3	7,350	(1,689)	(211)
Balance, (in shares) at Mar. 31, 2015		290.0
Balance, at Dec. 31, 2015	5,799	$ 3	7,356	(1,461)	(99)
Balance, (in shares) at Dec. 31, 2015		291.0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	153			153
Other comprehensive income (loss)	85				85
Conversion of convertible debentures	$ 4	$ 0	4
Conversion of convertible debentures, shares	0.4	1.0
Exercise of stock options and related tax effects	$ 2	$ 0	2
Exercise of stock options and related tax effects, shares		0.0
Repurchases of common stock	(301)	$ 0	(301)
Repurchases of common stock, shares		(13.0)
Issuance of restricted stock, net of forfeitures and retirements to pay taxes	(13)	$ 0	(13)
Issuance of restricted stock, net of forfeitures and retirements to pay taxes, shares		1.0
Share-based compensation	8		8
Balance, at Mar. 31, 2016	$ 5,737	$ 3	$ 7,056	$ (1,308)	$ (14)
Balance, (in shares) at Mar. 31, 2016		280.0

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CONSOLIDATED STATEMENT OF CASH FLOWS - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Cash flows from operating activities:
Net income	$ 153	$ 40
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
Provision (benefit) for loan losses	(34)	5
Depreciation and amortization (including discount amortization and accretion)	53	89
(Gains) losses on securities and other	(10)	(15)
Losses on early extinguishment of debt	0	5
Share-based compensation	8	7
Deferred tax expense	42	21
Other	4	(1)
Net effect of changes in assets and liabilities:
Increase in cash required to be segregated under federal or other regulations	(1,101)	(294)
Decrease (increase) in receivables from brokers, dealers and clearing organizations	(91)	180
Decrease (increase) in margin receivables	1,062	(545)
Increase in other assets	(5)	(18)
Increase (decrease) in payables to brokers, dealers and clearing organizations	(139)	181
Increase (decrease) in customer payables	249	(162)
Decrease in other liabilities	(95)	(23)
Net cash provided by (used in) operating activities	96	(530)
Cash flows from investing activities:
Purchases of available-for-sale securities	(1,993)	(2,002)
Proceeds from sales of available-for-sale securities	703	360
Proceeds from maturities of and principal payments on available-for-sale securities	285	404
Purchases of held-to-maturity securities	(2,378)	(699)
Proceeds from maturities of and principal payments on held-to-maturity securities	430	380
Net decrease in loans receivable	282	303
Capital expenditures for property and equipment	(20)	(16)
Proceeds from sale of real estate owned and repossessed assets	5	7
Net cash flow from derivative contracts	(38)	0
Other	20	2
Net cash used in investing activities	(2,704)	(1,261)
Cash flows from financing activities:
Net increase in deposits	2,384	1,382
Net decrease in securities sold under agreements to repurchase	(82)	(4)
Advances from FHLB	0	270
Payments on advances from FHLB	0	(270)
Net proceeds from issuance of senior notes	0	460
Payments on senior notes	0	(800)
Repurchases of common stock	(301)	0
Other	1	(5)
Net cash provided by financing activities	2,002	1,033
Decrease in cash and equivalents	(606)	(758)
Cash and equivalents, beginning of period	2,233	1,783
Cash and equivalents, end of period	1,627	1,025
Supplemental Disclosures [Abstract]
Cash paid for interest	17	108
Cash paid for income taxes, net of refunds	2	3
Non-cash investing and financing activities:
Transfers from loans to other real estate owned and repossessed assets	5	8
Conversion of convertible debentures to common stock	$ 4	$ 0

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Organization, Basis of Presentation and Summary of Significant Accounting Policies

3 Months Ended

Mar. 31, 2016

Organization, Consolidation and Presentation of Financial Statements [Abstract]

ORGANIZATION, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

ORGANIZATION, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Organization—E*TRADE Financial Corporation is a financial services company that provides brokerage and related products and services primarily to individual retail investors under the brand "E*TRADE Financial." The Company also provides investor-focused banking products, primarily sweep deposits, to retail investors.

Basis of Presentation—The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries as determined under the voting interest model. Entities in which the Company has the ability to exercise significant influence but in which the Company does not possess control are generally accounted for by the equity method. Entities in which the Company does not have the ability to exercise significant influence are generally carried at cost. However, investments in marketable equity securities where the Company does not have the ability to exercise significant influence over the entities are accounted for as available-for-sale equity securities. The Company also evaluates its initial and continuing involvement with certain entities to determine if the Company is required to consolidate the entities under the variable interest entity ("VIE") model. This evaluation is based on a qualitative assessment of whether the Company is the primary beneficiary of the VIE, which requires the Company to possess both: 1) the power to direct activities that most significantly impact the economic performance of the VIE; and 2) the obligation to absorb losses or the right to receive benefits of the VIE that could potentially be significant to the VIE.

The Company's consolidated financial statements are prepared in accordance with U.S. GAAP. Intercompany accounts and transactions are eliminated in consolidation. These consolidated financial statements reflect all adjustments, which are all normal and recurring in nature, necessary to present fairly the financial position, results of operations and cash flows for the periods presented. These consolidated financial statements should be read in conjunction with the Annual Report on Form 10-K for the year ended December 31, 2015.

Beginning January 1, 2016, the Company changed its segment reporting structure to align with the manner in which the Chief Operating Decision Maker now reviews business performance and makes resource allocation decisions. As the Chief Operating Decision Maker's business performance assessments and resource allocation decisions are based on consolidated operating margin and the Company no longer has separate operating segments, the Company no longer presents disaggregated segment financial results. The Company also updated the presentation of its consolidated income statement to reflect how business performance is now measured and prior periods have been reclassified to conform to the current period presentation as follows:

• interest expense related to corporate debt and interest income related to corporate cash reclassified from other income (expense) to net interest income;

• losses on early extinguishment of debt reclassified from other income (expense) to non-interest expense; and

• other income (expense) reclassified from other income (expense) to gains (losses) on securities and other.

Use of Estimates—Preparing the Company's consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. Actual results could differ from management’s estimates. Certain significant accounting policies are critical because they are based on estimates and assumptions that require complex and subjective judgments by management. Changes in these estimates or assumptions could materially impact the Company’s financial condition and results of operations. Material estimates in which management believes changes could reasonably occur include: allowance for loan losses; asset impairment, including goodwill impairment and OTTI; estimates of effective tax rates, deferred taxes and valuation allowance; accounting for derivative instruments; and fair value measurements.

Financial Statement Descriptions and Related Accounting Policies

Margin Receivables—Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities the customers own. Securities owned by customers are held as collateral for amounts due on the margin receivables, the value of which is not reflected in the consolidated balance sheet. The Company is permitted to sell or re-pledge these securities held as collateral and use the securities to enter into securities lending transactions, to collateralize borrowings or for delivery to counterparties to cover customer short positions.

The fair value of securities that the Company received as collateral in connection with margin receivables and securities borrowing activities, where the Company is permitted to sell or re-pledge the securities, was approximately $8.7 billion and $10.1 billion at March 31, 2016 and December 31, 2015, respectively. Of this amount, $2.3 billion and $2.5 billion had been pledged or sold in connection with securities loans and deposits with clearing organizations at March 31, 2016 and December 31, 2015, respectively.

New Accounting and Disclosure Guidance—Below is the new accounting and disclosure guidance that relates to activities in which the Company is engaged.

Adoption of New Accounting Standards

Disclosures of Uncertainties about an Entity’s Ability to Continue as a Going Concern

In August 2014, the FASB amended the guidance related to an entity’s evaluations and disclosures of going concern uncertainties. The new guidance requires management to perform interim and annual assessments of the entity’s ability to continue as a going concern within one year of the date the financial statements are issued, and to provide certain disclosures if conditions or events raise substantial doubt about the entity’s ability to continue as a going concern. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.

Consolidation

In February 2015, the FASB amended the guidance on consolidation of certain legal entities. The amended guidance modifies the evaluation of whether limited partnerships and similar legal entities are VIEs or voting interest entities, eliminates the presumption that a general partner should consolidate a limited partnership, and clarifies how to determine whether a group of equity holders has power over an entity. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016 on a modified retrospective basis. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.

Accounting for Customer Fees Paid in a Cloud Computing Arrangement

In April 2015, the FASB amended the accounting guidance on customer fees paid in a cloud computing arrangement. The amended guidance requires that internal-use software accessed by a customer in cloud computing arrangements be accounted for as software licenses if specific criteria are met; otherwise they should be accounted for as service contracts. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016 on a prospective basis. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.

New Accounting Standards Not Yet Adopted

Revenue Recognition on Contracts with Customers

In May 2014, the FASB amended the guidance on revenue recognition on contracts with customers. The new standard outlines a single comprehensive model for entities to apply in accounting for revenue arising from contracts with customers. Additionally, the FASB issued supplemental amendments to the new standard to clarify the principal-versus-agent accounting guidance in March 2016 and the identification of performance obligations and accounting for licenses of intellectual property in April 2016. The amended guidance will be effective for annual and interim periods beginning on January 1, 2018 for the Company and may be applied on either a full retrospective or modified retrospective basis. While the Company is currently evaluating the impact of the new accounting guidance, the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.

Classification and Measurement of Financial Instruments

In January 2016, the FASB amended the accounting and disclosure guidance on the classification and measurement of financial instruments. Relevant changes in the amended guidance include the requirement that equity investments, excluding those accounted for under the equity method of accounting or those resulting in consolidation of the investee, be measured at fair value in the consolidated balance sheet with changes in fair value recognized in net income. For disclosure purposes, the Company will no longer be required to disclose the methods and significant assumptions used to estimate fair value for financial instruments measured at amortized cost in the consolidated balance sheet. The amended guidance will be effective for interim and annual periods beginning on January 1, 2018 for the Company and is required to be applied on a modified retrospective basis by means of a cumulative-effect adjustment to the consolidated balance sheet on that date. While the Company is currently evaluating the impact of the new accounting guidance, the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.

Accounting for Leases

In February 2016, the FASB amended the guidance on accounting for leases. The new standard requires lessees to recognize assets and liabilities on the balance sheet for the rights and obligations created by all qualifying leases with terms of more than twelve months. The recognition, measurement and presentation of expenses and cash flows arising from a lease by a lessee remains substantially unchanged and depends on classification as a finance or operating lease. The new standard also requires additional quantitative and qualitative disclosures that provide additional information about the amounts related to leasing arrangements recorded in the financial statements. The new guidance will be effective for interim and annual periods beginning on January 1, 2019 for the Company and is required to be applied on a modified retrospective basis to the earliest period presented, which includes practical expedient options in certain circumstances. The Company is currently evaluating the impact of the new accounting guidance on the Company's financial condition, results of operations or cash flows.

Accounting for Employee Share-based Payments

In March 2016, the FASB amended the accounting guidance on employee shared-based payments. Relevant changes in the amended guidance include the requirement to recognize all excess tax benefits and deficiencies upon exercise or vesting as income tax expense or benefit in the income statement; to treat excess tax benefits and deficiencies as discrete items in the reporting period they occur; to not delay recognition of excess tax benefits until the tax benefit is realized through a reduction in current taxes payable; and to make an accounting policy election to either estimate forfeitures or account for forfeiture as they occur. The new guidance will be effective for interim and annual periods beginning on January 1, 2017 for the Company and application methods vary based on the amended guidance. Early adoption in interim periods is permitted. The Company is currently evaluating the impact of the new accounting guidance on the Company's financial condition, results of operations or cash flows.

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Interest Income and Interest Expense

3 Months Ended

Mar. 31, 2016

Interest Income and Interest Expense Disclosure [Abstract]

INTEREST INCOME AND INTEREST EXPENSE

INTEREST INCOME AND INTEREST EXPENSE

The following table shows the components of interest income and interest expense (dollars in millions):

	Three Months Ended March 31,
	2016			2015
Interest income:
Cash and cash equivalents	$	2		$	1
Cash required to be segregated under federal or other regulation	1			—
Available-for-sale securities	64			66
Held-to-maturity securities	103			88
Margin receivables	64			68
Loans	51			62
Broker-related receivables and other	—			1
Subtotal interest income	285			286
Other interest revenue(1)	23			30
Total interest income	308			316
Interest expense:
Deposits	(1		)	(2		)
Customer payables	(1		)	(1		)
Other borrowings(2)	(5		)	(41		)
Corporate debt	(13		)	(20		)
Subtotal interest expense	(20		)	(64		)
Other interest expense(3)	(1		)	(2		)
Total interest expense	(21		)	(66		)
Net interest income (4)	$	287		$	250

(1) Represents interest income on securities loaned for the periods presented.

(2) The Company terminated $4.4 billion of repurchase agreements and FHLB advances in 2015.

(3) Represents interest expense on securities borrowed for the periods presented.

(4) Beginning in 2016, corporate interest income and corporate interest expense are presented within net interest income. Prior periods have been reclassified to conform with current period presentation.

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Fair Value Disclosures

3 Months Ended

Mar. 31, 2016

Fair Value Disclosures [Abstract]

FAIR VALUE DISCLOSURES

FAIR VALUE DISCLOSURES

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In determining fair value, the Company may use various valuation approaches, including market, income and/or cost approaches. The fair value hierarchy requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Fair value is a market-based measure considered from the perspective of a market participant. Accordingly, even when market assumptions are not readily available, the Company’s own assumptions reflect those that market participants would use in pricing the asset or liability at the measurement date. The fair value measurement accounting guidance describes the following three levels used to classify fair value measurements:

• Level 1—Unadjusted quoted prices in active markets for identical assets or liabilities that are accessible by the Company.

• Level 2—Quoted prices in markets that are not active or for which all significant inputs are observable, either directly or indirectly.

• Level 3—Unobservable inputs that are significant to the fair value of the assets or liabilities.

The availability of observable inputs can vary and in certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to a fair value measurement requires judgment and consideration of factors specific to the asset or liability.

Recurring Fair Value Measurement Techniques

Mortgage-backed Securities

The Company’s mortgage-backed securities portfolio primarily comprised agency mortgage-backed securities and CMOs. Agency mortgage-backed securities and CMOs are guaranteed by U.S. government sponsored enterprises and federal agencies. The weighted average coupon rates for the available-for-sale mortgage-backed securities at March 31, 2016 are shown in the following table:

	Weighted Average Coupon Rate
Agency mortgage-backed securities	2.86	%
Agency CMOs	2.74	%

The fair value of agency mortgage-backed securities was determined using a market approach with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs was determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments. Agency mortgage-backed securities and CMOs were categorized in Level 2 of the fair value hierarchy.

Other Debt Securities

The fair value measurements of agency debentures were classified as Level 2 of the fair value hierarchy as they were based on quoted market prices observable in the marketplace.

The Company's fair value level classification of U.S. Treasuries is based on the original maturity dates of the securities and whether the securities are the most recent issuances of a given maturity. U.S. Treasuries with original maturities less than one year are classified as Level 1. U.S. Treasuries with original maturities longer than one year are classified as Level 1 if they represent the most recent issuance of a given maturity; otherwise, these securities are classified as Level 2.

The fair value measurements of agency debt securities were determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments and were categorized in Level 2 of the fair value hierarchy.

The Company’s municipal bonds are revenue bonds issued by state and other local government agencies. The valuation of corporate bonds is impacted by the credit worthiness of the corporate issuer. All of the Company’s municipal bonds and corporate bonds were rated investment grade at March 31, 2016. These securities were valued using a market approach with pricing service valuations corroborated by recent market transactions for identical or similar bonds. Municipal bonds and corporate bonds were categorized in Level 2 of the fair value hierarchy.

Publicly Traded Equity Securities

The fair value measurements of the Company's publicly traded equity securities were classified as Level 1 of the fair value hierarchy as they were based on quoted market prices in active markets.

Derivative Instruments

Interest rate swap and option contracts were valued with an income approach using pricing models that are commonly used by the financial services industry. The market observable inputs used in the pricing models include the swap curve, the volatility surface, and prime or overnight indexed swap basis from a financial data provider. The Company does not consider these models to involve significant judgment on the part of management, and the Company corroborated the fair value measurements with counterparty valuations. The Company’s derivative instruments were categorized in Level 2 of the fair value hierarchy. The consideration of credit risk, the Company’s or the counterparty’s, did not result in an adjustment to the valuation of its derivative instruments in the periods presented.

Nonrecurring Fair Value Measurement Techniques

Certain other assets are recorded at fair value on a nonrecurring basis: 1) one- to four-family and home equity loans in which the amount of the loan balance in excess of the estimated current value of the underlying property less estimated selling costs has been charged-off; and 2) real estate owned that is carried at the lower of the property’s carrying value or fair value less estimated selling costs.

The Company evaluates and reviews assets that have been subject to fair value measurement requirements on a quarterly basis in accordance with policies and procedures that were designed to be in compliance with guidance from the Company’s regulators. These policies and procedures govern the frequency of the review, the use of acceptable valuation methods, and the consideration of estimated selling costs.

Loans Receivable

Loans that have been delinquent for 180 days or that are in bankruptcy and certain TDR loan modifications are charged-off based on the estimated current value of the underlying property less estimated selling costs. Property valuations for these one- to four-family and home equity loans are based on the most recent "as is" property valuation data available, which may include appraisals, broker price opinions ("BPOs"), automated valuation models or updated values using home price indices. Subsequent to the recording of an initial fair value measurement, these loans continue to be measured at fair value on a nonrecurring basis, utilizing the estimated value of the underlying property less estimated selling costs. These property valuations are updated on a monthly, quarterly or semi-annual basis depending on the type of valuation initially used. If the value of the underlying property has declined, an additional charge-off is recorded. If the value of the underlying property has increased, previously charged-off amounts are not reversed. If the valuation data obtained is significantly different from the valuation previously received, the Company reviews additional property valuation data to corroborate or update the valuation.

BPOs are a type of valuation input used to determine the estimated property values of our collateral dependent mortgage loans. In addition, when available, BPOs are used in various loss mitigation, default management and portfolio monitoring efforts, allowance for loan losses modeling and CLTV estimates. The Company validates BPOs through quality control measures, including comparison to tax records, comparable sale and listing data, prior BPO values and original appraisals. The Company does not adjust BPO values but will only utilize BPOs that pass validation.

Real Estate Owned

Property valuations for real estate owned are based on the lowest value of the most recent property valuation data available, which may include appraisals, listing prices or approved offer prices.

Nonrecurring fair value measurements on one- to four-family and home equity loans and real estate owned were classified as Level 3 of the fair value hierarchy as the valuations included unobservable inputs that were significant to the fair value. The following table presents additional information about significant unobservable inputs used in the valuation of assets measured at fair value on a nonrecurring basis that were categorized in Level 3 of the fair value hierarchy at March 31, 2016 and December 31, 2015:

	Unobservable Inputs	Average		Range
March 31, 2016
Loans receivable:
One- to four-family	Appraised value	$	395,000	$37,000-$2,000,000
Home equity	Appraised value	$	282,700	$8,000-$2,450,000
Real estate owned	Appraised value	$	304,400	$25,500-$1,630,000
December 31, 2015
Loans receivable:
One- to four-family	Appraised value	$	422,900	$8,500-$1,900,000
Home equity	Appraised value	$	274,100	$9,000-$1,300,000
Real estate owned	Appraised value	$	330,700	$26,500-$1,250,000

Recurring and Nonrecurring Fair Value Measurements

Assets and liabilities measured at fair value at March 31, 2016 and December 31, 2015 are summarized in the following tables (dollars in millions):

	Level 1		Level 2		Level 3		Total Fair Value
March 31, 2016:
Recurring fair value measurements:
Assets
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	—	$	12,759	$	—	$	12,759
Agency debentures	—		804		—		804
U.S. Treasuries	—		293		—		293
Agency debt securities	—		77		—		77
Municipal bonds	—		35		—		35
Corporate bonds	—		4		—		4
Total debt securities	—		13,972		—		13,972
Publicly traded equity securities	33		—		—		33
Total available-for-sale securities	33		13,972		—		14,005
Other assets:
Derivative assets(1)	—		8		—		8
Total assets measured at fair value on a recurring basis(2)	$	33	$	13,980	$	—	$	14,013
Liabilities
Derivative liabilities(1)	$	—	$	131	$	—	$	131
Total liabilities measured at fair value on a recurring basis(2)	$	—	$	131	$	—	$	131
Nonrecurring fair value measurements:
Loans receivable:
One- to four-family	$	—	$	—	$	11	$	11
Home equity	—		—		8		8
Total loans receivable	—		—		19		19
Real estate owned	—		—		17		17
Total assets measured at fair value on a nonrecurring basis(3)	$	—	$	—	$	36	$	36

(1) All derivative assets and liabilities were interest rate contracts at March 31, 2016. Information related to derivative instruments is detailed in Note 7—Derivative Instruments and Hedging Activities.

(2) Assets and liabilities measured at fair value on a recurring basis represented 29% and less than 1% of the Company’s total assets and total liabilities, respectively, at March 31, 2016.

(3) Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at March 31, 2016, and for which a fair value measurement was recorded during the period.

	Level 1		Level 2		Level 3		Total Fair Value
December 31, 2015:
Recurring fair value measurements:
Assets
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	—	$	11,763	$	—	$	11,763
Agency debentures	—		557		—		557
U.S. Treasuries	—		143		—		143
Agency debt securities	—		55		—		55
Municipal bonds	—		35		—		35
Corporate bonds	—		4		—		4
Total debt securities	—		12,557		—		12,557
Publicly traded equity securities	32		—		—		32
Total available-for-sale securities	32		12,557		—		12,589
Other assets:
Derivative assets(1)	—		10		—		10
Total assets measured at fair value on a recurring basis(2)	$	32	$	12,567	$	—	$	12,599
Liabilities
Derivative liabilities(1)	$	—	$	55	$	—	$	55
Total liabilities measured at fair value on a recurring basis(2)	$	—	$	55	$	—	$	55
Nonrecurring fair value measurements:
Loans receivable:
One- to four-family	$	—	$	—	$	41	$	41
Home equity	—		—		22		22
Total loans receivable	—		—		63		63
Real estate owned	—		—		26		26
Total assets measured at fair value on a nonrecurring basis(3)	$	—	$	—	$	89	$	89

(1) All derivative assets and liabilities were interest rate contracts at December 31, 2015. Information related to derivative instruments is detailed in Note 7—Derivative Instruments and Hedging Activities.

(2) Assets and liabilities measured at fair value on a recurring basis represented 28% and less than 1% of the Company’s total assets and total liabilities, respectively, at December 31, 2015.

(3) Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at December 31, 2015, and for which a fair value measurement was recorded during the period.

The following table presents the gains and losses associated with the assets measured at fair value on a nonrecurring basis during the three months endedMarch 31, 2016 and 2015 (dollars in millions):

	March 31,
	2016		2015
One- to four-family	$	1	$	2
Home equity	3		4
Total losses on loans receivable measured at fair value	$	4	$	6
Losses (gains) on real estate owned measured at fair value	$	—	$	1

Transfers Between Levels 1 and 2

For assets and liabilities measured at fair value on a recurring basis, the Company’s transfers between levels of the fair value hierarchy are deemed to have occurred at the beginning of the reporting period on a quarterly basis. The Company had no transfers between Level 1 and 2 during the three months ended March 31, 2016 and 2015.

Recurring Fair Value Measurements Categorized within Level 3

At both March 31, 2016 and December 31, 2015, no assets or liabilities measured at fair value on a recurring basis were categorized within Level 3 of the fair value hierarchy.

Fair Value of Financial Instruments Not Carried at Fair Value

The following table summarizes the carrying values, fair values and fair value hierarchy level classification of financial instruments that are not carried at fair value on the consolidated balance sheet at March 31, 2016 and December 31, 2015 (dollars in millions):

	March 31, 2016
	Carrying Value		Level 1		Level 2		Level 3		Total Fair Value
Assets
Cash and equivalents	$	1,627	$	1,627	$	—	$	—	$	1,627
Cash required to be segregated under federal or other regulations	$	2,158	$	2,158	$	—	$	—	$	2,158
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	12,016	$	—	$	12,327	$	—	$	12,327
Agency debentures	127		—		128		—		128
Agency debt securities	2,815		—		2,906		—		2,906
Other non-agency debt securities	10		—		—		10		10
Total held-to-maturity securities	$	14,968	$	—	$	15,361	$	10	$	15,371
Margin receivables	$	6,336	$	—	$	6,336	$	—	$	6,336
Loans receivable, net:
One- to four-family	$	2,337	$	—	$	—	$	2,282	$	2,282
Home equity	1,709		—		—		1,583		1,583
Consumer and other	314		—		—		322		322
Total loans receivable, net(1)	$	4,360	$	—	$	—	$	4,187	$	4,187
Receivables from brokers, dealers and clearing organizations	$	611	$	—	$	611	$	—	$	611
Liabilities
Deposits	$	31,829	$	—	$	31,829	$	—	$	31,829
Customer payables	$	6,793	$	—	$	6,793	$	—	$	6,793
Payables to brokers, dealers and clearing organizations	$	1,437	$	—	$	1,437	$	—	$	1,437
Trust preferred securities	$	409	$	—	$	—	$	250	$	250
Corporate debt	$	993	$	—	$	1,039	$	—	$	1,039

(1) The carrying value of loans receivable, net includes the allowance for loan losses of $322 million and loans that are valued at fair value on a nonrecurring basis at March 31, 2016.

	December 31, 2015
	Carrying Value		Level 1		Level 2		Level 3		Total Fair Value
Assets
Cash and equivalents	$	2,233	$	2,233	$	—	$	—	$	2,233
Cash required to be segregated under federal or other regulations	$	1,057	$	1,057	$	—	$	—	$	1,057
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	10,353	$	—	$	10,444	$	—	$	10,444
Agency debentures	127		—		125		—		125
Agency debt securities	2,523		—		2,544		—		2,544
Other non-agency debt securities	10		—		—		10		10
Total held-to-maturity securities	$	13,013	$	—	$	13,113	$	10	$	13,123
Margin receivables	$	7,398	$	—	$	7,398	$	—	$	7,398
Loans receivable, net:
One- to four-family	$	2,465	$	—	$	—	$	2,409	$	2,409
Home equity	1,810		—		—		1,660		1,660
Consumer and other	338		—		—		343		343
Total loans receivable, net(1)	$	4,613	$	—	$	—	$	4,412	$	4,412
Receivables from brokers, dealers and clearing organizations	$	520	$	—	$	520	$	—	$	520
Liabilities
Deposits	$	29,445	$	—	$	29,444	$	—	$	29,444
Customer Payables	$	6,544	$	—	$	6,544	$	—	$	6,544
Payables to brokers, dealers and clearing organizations	$	1,576	$	—	$	1,576	$	—	$	1,576
Other borrowings:
Securities sold under agreements to repurchase	$	82	$	—	$	82	$	—	$	82
Trust preferred securities	409		—		—		252		252
Total other borrowings	$	491	$	—	$	82	$	252	$	334
Corporate debt	$	997	$	—	$	1,055	$	—	$	1,055

(1) The carrying value of loans receivable, net includes the allowance for loan losses of $353 million and loans that are valued at fair value on a nonrecurring basis at December 31, 2015.

The fair value measurement techniques for financial instruments not carried at fair value on the consolidated balance sheet at March 31, 2016 and December 31, 2015 are summarized as follows:

Cash and equivalents, cash required to be segregated under federal or other regulations, margin receivables, receivables from brokers, dealers and clearing organizations, customer payables and payables to brokers, dealers and clearing organizations—Due to their short term nature, fair value is estimated to be carrying value.

Held-to-maturity securities—The held-to-maturity securities portfolio included agency mortgage-backed securities and CMOs, agency debentures, agency debt securities, and other non-agency debt securities. The fair value of agency mortgage-backed securities is determined using market and income approaches with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs and agency debt securities is determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments. The fair value of agency debentures is based on quoted market prices that were derived from assumptions observable in the marketplace. Fair value of other non-agency debt securities is estimated to be carrying value.

Loans receivable, net—Fair value is estimated using a discounted cash flow model. Loans are differentiated based on their individual portfolio characteristics, such as product classification, loan category, pricing features and remaining maturity. Assumptions for expected losses, prepayments and discount rates are adjusted to reflect the individual characteristics of the loans, such as credit risk, coupon, term, and payment characteristics, as well as the secondary market conditions for these types of loans.

Although the market for one- to four-family and home equity loan portfolios has improved, given the lack of observability of valuation inputs, these fair value measurements cannot be determined with precision and changes in the underlying assumptions used, including discount rates, could significantly affect the results of current or future fair value estimates. In addition, the amount that would be realized in a forced liquidation, an actual sale or immediate settlement could be significantly lower than both the carrying value and the estimated fair value of the portfolio.

Deposits—Fair value is the amount payable on demand at the reporting date for sweep deposits, complete savings deposits, other money market and savings deposits and checking deposits. For certificates of deposit, fair value is estimated by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities.

Securities sold under agreements to repurchase—Fair value for securities sold under agreements to repurchase was determined by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities at December 31, 2015.

Trust preferred securities—For subordinated debentures, fair value is estimated by discounting future cash flows at the yield implied by dealer pricing quotes.

Corporate debt—For interest-bearing corporate debt, fair value is estimated using dealer pricing quotes. The fair value of the non-interest-bearing convertible debentures is directly correlated to the intrinsic value of the Company’s underlying stock; therefore, as the price of the Company’s stock increases relative to the conversion price, the fair value of the convertible debentures increases.

Fair Value of Commitments and Contingencies

In the normal course of business, the Company makes various commitments to extend credit and incur contingent liabilities that are not reflected in the consolidated balance sheet. Changes in the economy or interest rates may influence the impact that these commitments and contingencies have on the Company in the future. The Company does not estimate the fair value of those commitments. The Company has the right to cancel these commitments in certain circumstances and has closed a significant amount of customer home equity lines of credit in the past eight years. At March 31, 2016, the Company had approximately $55 million of unfunded commitments to extend credit. Information related to such commitments and contingent liabilities is detailed in Note 15—Commitments, Contingencies and Other Regulatory Matters.

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Offsetting Assets and Liabilities

3 Months Ended

Mar. 31, 2016

Offsetting Assets and Liabilities [Abstract]

Offsetting Assets and Liabilities [Text Block]

OFFSETTING ASSETS AND LIABILITIES

For financial statement purposes, the Company does not offset derivative instruments, repurchase agreements, or securities borrowing and securities lending transactions. These activities are generally transacted under master agreements that are widely used by counterparties and that may allow for net settlements of payments in the normal course, as well as offsetting of all contracts with a given counterparty in the event of bankruptcy or default of one of the two parties to the transaction. The following table presents information about these transactions to enable the users of the Company’s financial statements to evaluate the potential effect of rights of set-off between these recognized assets and recognized liabilities at March 31, 2016 and December 31, 2015 (dollars in millions):

										Gross Amounts Not Offset in the Consolidated Balance Sheet
				Gross Amounts of Recognized Assets and Liabilities		Gross Amounts Offset in the Consolidated Balance Sheet		Net Amounts Presented in the Consolidated Balance Sheet (1)(2)		Financial Instruments			Collateral Received or Pledged (Including Cash)			Net Amount
March 31, 2016
	Assets:
		Deposits paid for securities borrowed (3)		$	186	$	—	$	186	$	(144	)	$	(33	)	$	9
			Total	$	186	$	—	$	186	$	(144	)	$	(33	)	$	9
	Liabilities:
		Deposits received for securities loaned (4)		1,395		—		1,395		(144		)	(1,160		)	91
		Derivative liabilities (5)(6)		31		—		31		—			(31		)	—
			Total	$	1,426	$	—	$	1,426	$	(144	)	$	(1,191	)	$	91
December 31, 2015
	Assets:
		Deposits paid for securities borrowed (3)		$	120	$	—	$	120	$	(94	)	$	(18	)	$	8
			Total	$	120	$	—	$	120	$	(94	)	$	(18	)	$	8
	Liabilities:
		Deposits received for securities loaned (4)		1,535		—		1,535		(94		)	(1,314		)	127
		Repurchase agreements (6)		82		—		82		—			(81		)	1
		Derivative liabilities (5)(6)		11		—		11		—			(11		)	—
			Total	$	1,628	$	—	$	1,628	$	(94	)	$	(1,406	)	$	128

(1) Net amount of deposits paid for securities borrowed presented in the consolidated balance sheet are reflected in the receivables from brokers, dealers and clearing organizations line item.

(2) Net amount of deposits received for securities loaned, repurchase agreements and derivative liabilities presented in the consolidated balance sheet are reflected in the payables to brokers, dealers and clearing organizations, other borrowings and other liabilities line items, respectively.

(3) Included in the gross amounts of deposits paid for securities borrowed was $52 million and $34 million at March 31, 2016 and December 31, 2015, respectively, transacted through a program with a clearing organization, which guarantees the return of cash to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.

(4) Included in the gross amounts of deposits received for securities loaned was $698 million and $722 million at March 31, 2016 and December 31, 2015, respectively, transacted through a program with a clearing organization, which guarantees the return of securities to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.

(5) Excludes net accrued interest payable of $1 million and $3 million at March 31, 2016 and December 31, 2015, respectively.

(6) The Company pledges available-for-sale and held-to-maturity securities as collateral for amounts due on repurchase agreements and derivative liabilities. The collateral pledged included available-for-sale securities at fair value and held-to-maturity securities at amortized cost for March 31, 2016 and available-for-sale securities at fair value for December 31, 2015.

Derivative Transactions

Certain types of derivatives that the Company utilizes in its hedging activities are subject to derivatives clearing agreements ("cleared derivatives contracts") under the Dodd-Frank Act. These cleared derivatives contracts enable clearing by a derivatives clearing organization through a clearing member. Under the contracts, the clearing member typically has a one-way right to offset all contracts in the event of the Company’s default or bankruptcy. As such, the cleared derivatives contracts are not bilateral master netting agreements and do not allow for offsetting. At March 31, 2016 and December 31, 2015, the Company had $8 million and $10 million, respectively, in derivative assets of cleared derivatives contracts and $100 million and $44 million, respectively, in derivative liabilities of cleared derivatives contracts.

Securities Lending Transactions

Deposits paid for securities borrowed and deposits received for securities loaned are recorded at the amount of cash collateral advanced or received. Deposits paid for securities borrowing transactions require the Company to deposit cash with the lender whereas deposits received for securities loaned result in the Company receiving collateral in the form of cash in an amount generally in excess of the market value of the securities loaned. Securities lending transactions have overnight or continuous remaining contractual maturities.

Securities lending transactions expose the Company to counterparty credit risk and market risk. To manage the counterparty risk, the Company maintains internal standards for approving counterparties, reviews and analyzes the credit rating of each counterparty, and monitors its positions with each counterparty on an ongoing basis. In addition, for certain of the Company's securities lending transactions, the Company uses a program with a clearing organization that guarantees the return of securities. The Company monitors the market value of the securities borrowed and loaned using collateral arrangements that require additional collateral to be obtained from or excess collateral to be returned to the counterparties based on changes in market value, to maintain specified collateral levels.

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Available-for-Sale and Held-to-Maturity Securities

3 Months Ended

Mar. 31, 2016

Investments, Debt and Equity Securities [Abstract]

AVAILABLE-FOR-SALE AND HELD-TO-MATURITY SECURITIES

AVAILABLE-FOR-SALE AND HELD-TO-MATURITY SECURITIES

The amortized cost and fair value of available-for-sale and held-to-maturity securities at March 31, 2016 and December 31, 2015 are shown in the following tables (dollars in millions):

	Amortized Cost		Gross Unrealized / Unrecognized Gains		Gross Unrealized / Unrecognized Losses			Fair Value
March 31, 2016:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	12,716	$	106	$	(63	)	$	12,759
Agency debentures	763		42		(1		)	804
U.S. Treasuries	290		7		(4		)	293
Agency debt securities	75		2		—			77
Municipal bonds	34		1		—			35
Corporate bonds	5		—		(1		)	4
Total debt securities	13,883		158		(69		)	13,972
Publicly traded equity securities(1)	33		—		—			33
Total available-for-sale securities	$	13,916	$	158	$	(69	)	$	14,005
Held-to-maturity securities:
Agency residential mortgage-backed securities and CMOs	$	12,016	$	330	$	(19	)	$	12,327
Agency debentures	127		1		—			128
Agency debt securities	2,815		91		—			2,906
Other non-agency debt securities	10		—		—			10
Total held-to-maturity securities	$	14,968	$	422	$	(19	)	$	15,371
December 31, 2015:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	11,888	$	41	$	(166	)	$	11,763
Agency debentures	551		18		(12		)	557
U.S. Treasuries	147		—		(4		)	143
Agency debt securities	55		—		—			55
Municipal bonds	35		—		—			35
Corporate bonds	5		—		(1		)	4
Total debt securities	12,681		59		(183		)	12,557
Publicly traded equity securities(1)	33		—		(1		)	32
Total available-for-sale securities	$	12,714	$	59	$	(184	)	$	12,589
Held-to-maturity securities:
Agency residential mortgage-backed securities and CMOs	$	10,353	$	149	$	(58	)	$	10,444
Agency debentures	127		—		(2		)	125
Agency debt securities	2,523		34		(13		)	2,544
Other non-agency debt securities	10		—		—			10
Total held-to-maturity securities	$	13,013	$	183	$	(73	)	$	13,123

(1) Publicly traded equity securities consisted of investments in a mutual fund related to the Community Reinvestment Act.

Contractual Maturities

The contractual maturities of all available-for-sale and held-to-maturity debt securities at March 31, 2016 are shown below (dollars in millions):

	Amortized Cost		Fair Value
Available-for-sale debt securities:
Due within one year	$	—	$	—
Due within one to five years	21		21
Due within five to ten years	2,952		2,998
Due after ten years	10,910		10,953
Total available-for-sale debt securities	$	13,883	$	13,972
Held-to-maturity debt securities:
Due within one year	$	43	$	43
Due within one to five years	1,294		1,353
Due within five to ten years	4,234		4,381
Due after ten years	9,397		9,594
Total held-to-maturity debt securities	$	14,968	$	15,371

The Company pledged $17 million of available-for-sale debt securities and $0.7 billion of held-to-maturity debt securities as collateral for derivatives and other purposes at both March 31, 2016 and December 31, 2015.

Investments with Unrealized or Unrecognized Losses

The following tables show the fair value and unrealized or unrecognized losses on available-for-sale and held-to-maturity securities, aggregated by investment category, and the length of time that individual securities have been in a continuous unrealized or unrecognized loss position at March 31, 2016 and December 31, 2015 (dollars in millions):

	Less than 12 Months					12 Months or More					Total
	Fair Value		Unrealized / Unrecognized Losses			Fair Value		Unrealized / Unrecognized Losses			Fair Value		Unrealized / Unrecognized Losses
March 31, 2016:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	3,315	$	(24	)	$	2,521	$	(39	)	$	5,836	$	(63	)
Agency debentures	149		(1		)	15		—			164		(1		)
U.S. Treasuries	139		(4		)	—		—			139		(4		)
Corporate bonds	—		—			4		(1		)	4		(1		)
Total temporarily impaired available-for-sale securities	$	3,603	$	(29	)	$	2,540	$	(40	)	$	6,143	$	(69	)
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	230	$	(2	)	$	1,353	$	(17	)	$	1,583	$	(19	)
Agency debt securities	20		—			—		—			20		—
Total temporarily impaired held-to-maturity securities	$	250	$	(2	)	$	1,353	$	(17	)	$	1,603	$	(19	)
December 31, 2015:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	6,832	$	(88	)	$	2,496	$	(78	)	$	9,328	$	(166	)
Agency debentures	329		(12		)	9		—			338		(12		)
U.S. Treasuries	143		(4		)	—		—			143		(4		)
Agency debt securities	55		—			—		—			55		—
Municipal bonds	—		—			15		—			15		—
Corporate bonds	—		—			4		(1		)	4		(1		)
Publicly traded equity securities	32		(1		)	—		—			32		(1		)
Total temporarily impaired available-for-sale securities	$	7,391	$	(105	)	$	2,524	$	(79	)	$	9,915	$	(184	)
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	2,807	$	(25	)	$	1,495	$	(33	)	$	4,302	$	(58	)
Agency debentures	114		(2		)	—		—			114		(2		)
Agency debt securities	1,006		(10		)	134		(3		)	1,140		(13		)
Total temporarily impaired held-to-maturity securities	$	3,927	$	(37	)	$	1,629	$	(36	)	$	5,556	$	(73	)

The Company does not believe that any individual unrealized loss in the available-for-sale portfolio or unrecognized loss in the held-to-maturity portfolio as of March 31, 2016 represents a credit loss. The Company does not intend to sell the debt securities in an unrealized or unrecognized loss position as of the balance sheet date and it is not more likely than not that the Company will be required to sell the debt securities before the anticipated recovery of its remaining amortized cost of the debt securities in an unrealized or unrecognized loss position at March 31, 2016.

There were no impairment losses recognized in earnings on available-for-sale or held-to-maturity securities during the three months ended March 31, 2016 and 2015, respectively.

Included within the Company's securities portfolios are securities that have been written-down to a zero carrying value. The credit loss component of debt securities held by the Company that had a noncredit loss component previously recognized in other comprehensive income was $152 million at both March 31, 2016 and December 31, 2015. Of these amounts, $123 million at both March 31, 2016 and December 31, 2015 relates to debt securities that have been factored to zero, but the Company still holds legal title to these securities until maturity or until they are sold.

Gains (Losses) on Securities and Other

The detailed components of the gains (losses) on securities and other line item on the consolidated statement of income for the three months endedMarch 31, 2016 and 2015 are as follows (dollars in millions):

	Three Months Ended March 31,
	2016			2015
Hedge ineffectiveness	$	(2	)	$	(1	)
Gains on available-for-sale securities	15			10
Equity method investment income (loss) and other	(3		)	6
Gains (losses) on securities and other	$	10		$	15

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Loans Receivable, Net

3 Months Ended

Mar. 31, 2016

Loans and Leases Receivable Disclosure [Abstract]

LOANS RECEIVABLE, NET

LOANS RECEIVABLE, NET

Loans receivable, net at March 31, 2016 and December 31, 2015 are summarized as follows (dollars in millions):

	March 31, 2016			December 31, 2015
One- to four-family	$	2,370		$	2,488
Home equity	1,974			2,114
Consumer and other	317			341
Total loans receivable	4,661			4,943
Unamortized premiums, net	21			23
Allowance for loan losses	(322		)	(353		)
Total loans receivable, net	$	4,360		$	4,613

At March 31, 2016, the Company pledged $3.9 billion and $0.3 billion of loans as collateral to the FHLB and Federal Reserve Bank, respectively. At December 31, 2015, the Company pledged $4.2 billion and $0.3 billion of loans as collateral to the FHLB and Federal Reserve Bank, respectively.

The following table presents the total recorded investment in loans receivable and allowance for loan losses by loans that have been collectively evaluated for impairment and those that have been individually evaluated for impairment by loan class at March 31, 2016 and December 31, 2015 (dollars in millions):

	Recorded Investment				Allowance for Loan Losses
	March 31, 2016		December 31, 2015		March 31, 2016		December 31, 2015
Collectively evaluated for impairment:
One- to four-family	$	2,109	$	2,219	$	41	$	31
Home equity	1,767		1,915		217		255
Consumer and other	320		344		6		6
Total collectively evaluated for impairment	4,196		4,478		264		292
Individually evaluated for impairment:
One- to four-family	277		286		8		9
Home equity	209		202		50		52
Total individually evaluated for impairment	486		488		58		61
Total	$	4,682	$	4,966	$	322	$	353

Credit Quality and Concentrations of Credit Risk

The Company tracks and reviews factors to predict and monitor credit risk in its mortgage loan portfolio on an ongoing basis. These factors include: loan type, estimated current LTV/CLTV ratios, delinquency history, borrowers’ current credit scores, housing prices, loan vintage and geographic location of the property. The Company believes LTV/CLTV ratios and credit scores are the key factors in determining future loan performance. The factors are updated on at least a quarterly basis. The Company tracks and reviews delinquency status to predict and monitor credit risk in the consumer and other loan portfolio on at least a quarterly basis.

Credit Quality

The following tables show the distribution of the Company’s mortgage loan portfolios by credit quality indicator at March 31, 2016 and December 31, 2015 (dollars in millions):

	One- to Four-Family						Home Equity
Current LTV/CLTV(1)	March 31, 2016			December 31, 2015			March 31, 2016			December 31, 2015
<=80%	$	1,482		$	1,519		$	802		$	843
80%-100%	560			609			507			549
100%-120%	206			227			387			420
>120%	122			133			278			302
Total mortgage loans receivable	$	2,370		$	2,488		$	1,974		$	2,114
Average estimated current LTV/CLTV (2)	76		%	77		%	90		%	90		%
Average LTV/CLTV at loan origination (3)	71		%	71		%	81		%	81		%

(1) Current CLTV calculations for home equity loans are based on the maximum available line for home equity lines of credit and outstanding principal balance for home equity installment loans. For home equity loans in the second lien position, the original balance of the first lien loan at origination date and updated valuations on the property underlying the loan are used to calculate CLTV. Current property values are updated on a quarterly basis using the most recent property value data available to the Company. For properties in which the Company did not have an updated valuation, home price indices were utilized to estimate the current property value.

(2) The average estimated current LTV/CLTV ratio reflects the outstanding balance at the balance sheet date and the maximum available line for home equity lines of credit, divided by the estimated current value of the underlying property.

(3) Average LTV/CLTV at loan origination calculations are based on LTV/CLTV at time of purchase for one- to four-family purchased loans and home equity installment loans and maximum available line for home equity lines of credit.

	One- to Four-Family				Home Equity
Current FICO(1)	March 31, 2016		December 31, 2015		March 31, 2016		December 31, 2015
>=720	$	1,357	$	1,423	$	994	$	1,069
719 - 700	219		246		201		222
699 - 680	195		198		177		183
679 - 660	163		150		144		152
659 - 620	167		198		196		203
<620	269		273		262		285
Total mortgage loans receivable	$	2,370	$	2,488	$	1,974	$	2,114

(1) FICO scores are updated on a quarterly basis; however, there were approximately $37 million and $39 million of one- to four-family loans at March 31, 2016 and December 31, 2015, respectively, and $3 million of home equity loans at both March 31, 2016 and December 31, 2015 for which the updated FICO scores were not available. For these loans, the current FICO distribution included the most recent FICO scores where available, otherwise the original FICO score was used.

Concentrations of Credit Risk

One- to four-family loans include loans for a five to ten year interest-only period, followed by an amortizing period ranging from 20 to 25 years. At March 31, 2016, 38% of the Company's one- to four-family portfolio was not yet amortizing. During the trailing twelve months ended March 31, 2016, borrowers of approximately 17% of the portfolio made voluntary annual principal payments of at least $2,500 and of this population, nearly half made principal payments that were $10,000 or greater.

The home equity loan portfolio is primarily second lien loans on residential real estate properties, which have a higher level of credit risk than first lien mortgage loans. Approximately 13% of the home equity portfolio was in the first lien position and the Company holds both the first and second lien positions in less than 1% of the home equity loan portfolio at March 31, 2016. The home equity loan portfolio consists of approximately 18% of home equity installment loans and approximately 82% of home equity lines of credit at March 31, 2016. Of the home equity lines of credit, approximately 53% had converted to amortizing loans at March 31, 2016.

Home equity installment loans are primarily fixed rate and fixed term, fully amortizing loans that do not offer the option of an interest-only payment. The majority of home equity lines of credit convert to amortizing loans at the end of the draw period, which typically ranges from five to ten years. Approximately 3% of this portfolio will require the borrowers to repay the loan in full at the end of the draw period. At March 31, 2016, 47% of the home equity line of credit portfolio had not converted from the interest-only draw period and had not begun amortizing. During the trailing twelve months ended March 31, 2016, borrowers of approximately 40% of the portfolio made annual principal payments of at least $500 on their home equity lines of credit and slightly under half reduced their principal balance by at least $2,500.

The following table outlines when one- to four-family and home equity lines of credit convert to amortizing by percentage of the one- to four-family portfolio and home equity line of credit portfolios, respectively, at March 31, 2016:

Period of Conversion to Amortizing Loan	% of One- to Four-Family Portfolio	% of Home Equity Line of  Credit Portfolio
Already amortizing	62%	53%
Through December 31, 2016	15%	32%
Year ending December 31, 2017	23%	14%
Year ending December 31, 2018 or later	—%	1%

The average age of our mortgage loans receivable was 10.1 and 9.9 years at March 31, 2016 and December 31, 2015, respectively. Approximately 37% of the Company’s mortgage loans receivable were concentrated in California at both March 31, 2016 and December 31, 2015. No other state had concentrations of mortgage loans that represented 10% or more of the Company’s mortgage loans receivable at March 31, 2016 and December 31, 2015.

Delinquent Loans

The following table shows total loans receivable by delinquency category at March 31, 2016 and December 31, 2015 (dollars in millions):

	Current		30-89 Days Delinquent		90-179 Days Delinquent		180+ Days Delinquent		Total
March 31, 2016
One- to four-family	$	2,160	$	74	$	28	$	108	$	2,370
Home equity	1,839		52		28		55		1,974
Consumer and other	311		5		1		—		317
Total loans receivable	$	4,310	$	131	$	57	$	163	$	4,661
December 31, 2015
One- to four-family	$	2,279	$	72	$	26	$	111	$	2,488
Home equity	1,978		52		31		53		2,114
Consumer and other	334		6		1		—		341
Total loans receivable	$	4,591	$	130	$	58	$	164	$	4,943

Loans delinquent 180 days and greater have been written down to their expected recovery value. Loans delinquent 90 to 179 days generally have not been written down to their expected recovery value (unless they are in process of bankruptcy or are modifications for which there is substantial doubt as to the borrower’s ability to repay the loan), but present a risk of future charge-off. Additional charge-offs on loans delinquent 180 days and greater are possible if home prices decline beyond current expectations.

The Company monitors loans in which a borrower’s current credit history casts doubt on their ability to repay a loan. Loans are classified as special mention when they are between 30 and 89 days past due. The trend in special mention loan balances is generally indicative of the expected trend for charge-offs in future periods, as these loans have a greater propensity to migrate into nonaccrual status and ultimately charge-off. One- to four-family loans are generally secured in a first lien position by real estate assets, reducing the potential loss when compared to an unsecured loan. Home equity loans are generally secured by real estate assets; however, the majority of these loans are secured in a second lien position, which substantially increases the potential loss when compared to a first lien position. The loss severity of our second lien home equity loans was approximately 94% for three months ended March 31, 2016.

Nonperforming Loans

The Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows the comparative data for nonperforming loans at March 31, 2016 and December 31, 2015 (dollars in millions):

	March 31, 2016		December 31, 2015
One- to four-family	$	259	$	263
Home equity	165		154
Consumer and other	1		1
Total nonperforming loans receivable	$	425	$	418

Real Estate Owned and Loans with Formal Foreclosure Proceedings in Process

At March 31, 2016 and December 31, 2015, the Company held $26 million and $27 million, respectively, of real estate owned that were acquired through foreclosure or through a deed in lieu of foreclosure or similar legal agreement. The Company also held $99 million and $108 million of loans for which formal foreclosure proceedings were in process at March 31, 2016 and December 31, 2015, respectively.

Allowance for Loan Losses

The following table provides a roll forward by loan portfolio of the allowance for loan losses for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31, 2016
	One- to Four-Family			Home Equity			Consumer and Other			Total
Allowance for loan losses, beginning of period	$	40		$	307		$	6		$	353
Provision (benefit) for loan losses	8			(42		)	—			(34		)
Charge-offs	(1		)	(5		)	(2		)	(8		)
Recoveries(1)	2			7			2			11
Charge-offs, net	1			2			—			3
Allowance for loan losses, end of period	$	49		$	267		$	6		$	322

	Three Months Ended March 31, 2015
	One- to Four-Family			Home Equity			Consumer and Other			Total
Allowance for loan losses, beginning of period	$	27		$	367		$	10		$	404
Provision (benefit) for loan losses	5			(2		)	2			5
Charge-offs	(1		)	(10		)	(3		)	(14		)
Recoveries	—			5			2			7
Charge-offs, net	(1		)	(5		)	(1		)	(7		)
Allowance for loan losses, end of period	$	31		$	360		$	11		$	402

(1) Includes a one-time payment from a third party mortgage originator of $3 million to satisfy in full all pending and future repurchase requests with them for the three months ended March 31, 2016.

Total loans receivable designated as held-for-investment decreased $0.3 billion during the three months ended March 31, 2016. The allowance for loan losses was $322 million, or 6.9% of total loans receivable, as of March 31, 2016 compared to $353 million, or 7.1% of total loans receivable, as of December 31, 2015.

Impaired Loans—Troubled Debt Restructurings

TDRs include two categories of loans: (1) loan modifications completed under the Company’s programs that involve granting an economic concession to a borrower experiencing financial difficulty, and (2) loans that have been charged off based on the estimated current value of the underlying property less estimated selling costs due to bankruptcy notification.

Delinquency status is the primary measure the Company uses to evaluate the performance of loans modified as TDRs. As mentioned above, the Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans, including loans in bankruptcy, and certain junior liens that have a delinquent senior lien. The following table shows a summary of the Company’s recorded investment in TDRs that were on accrual and nonaccrual status, further disaggregated by delinquency status, in addition to the recorded investment in TDRs at March 31, 2016 and December 31, 2015 (dollars in millions):

			Nonaccrual TDRs
	Accrual  TDRs(1)		Current(2)		30-89 Days Delinquent		90-179 Days Delinquent		180+ Days Delinquent		Total Recorded Investment in  TDRs (3)(4)
March 31, 2016
One- to four-family	$	105	$	104	$	19	$	6	$	43	$	277
Home equity	114		53		12		7		23		209
Total	$	219	$	157	$	31	$	13	$	66	$	486
December 31, 2015
One- to four-family	$	106	$	106	$	19	$	8	$	47	$	286
Home equity	120		42		11		8		21		202
Total	$	226	$	148	$	30	$	16	$	68	$	488

(1) Represents loans modified as TDRs that are current and have made six or more consecutive payments.

(2) Represents loans modified as TDRs that are current but have not yet made six consecutive payments, bankruptcy loans and certain junior lien TDRs that have a delinquent senior lien.

(3) The unpaid principal balance in one- to four-family TDRs was $275 million and $283 million at March 31, 2016 and December 31, 2015, respectively. For home equity loans, the recorded investment in TDRs represents the unpaid principal balance.

(4) Total recorded investment in TDRs at March 31, 2016 consisted of $335 million of loans modified as TDRs and $151 million of loans that have been charged off due to bankruptcy notification. Total recorded investment in TDRs at December 31, 2015 consisted of $334 million of loans modified as TDRs and $154 million of loans that have been charged off due to bankruptcy notification.

The following table shows the average recorded investment and interest income recognized both on a cash and accrual basis for the Company’s TDRs during the three months ended March 31, 2016 and 2015 (dollars in millions):

	Average Recorded Investment				Interest Income Recognized
	Three Months Ended March 31,				Three Months Ended March 31,
	2016		2015		2016		2015
One- to four-family	$	282	$	313	$	2	$	2
Home equity	205		218		4		5
Total	$	487	$	531	$	6	$	7

Included in the allowance for loan losses was a specific valuation allowance of $58 million and $61 million that was established for TDRs at March 31, 2016 and December 31, 2015, respectively. The specific allowance for these individually impaired loans represents the forecasted losses over the estimated remaining life of the loans, including the economic concessions granted to the borrowers. The following table shows detailed information related to the Company’s TDRs at March 31, 2016 and December 31, 2015 (dollars in millions):

	March 31, 2016						December 31, 2015
	Recorded Investment in TDRs		Specific Valuation Allowance		Net Investment in TDRs		Recorded Investment in TDRs		Specific Valuation Allowance		Net Investment in TDRs
With a recorded allowance:
One- to four-family	$	69	$	8	$	61	$	72	$	9	$	63
Home equity	$	115	$	50	$	65	$	111	$	52	$	59
Without a recorded allowance:(1)
One- to four-family	$	208	$	—	$	208	$	214	$	—	$	214
Home equity	$	94	$	—	$	94	$	91	$	—	$	91
Total:
One- to four-family	$	277	$	8	$	269	$	286	$	9	$	277
Home equity	$	209	$	50	$	159	$	202	$	52	$	150

(1) Represents loans where the discounted cash flow analysis or collateral value is equal to or exceeds the recorded investment in the loan.

Troubled Debt Restructurings — Loan Modifications

The Company has loan modification programs that focus on the mitigation of potential losses in the one- to four-family and home equity mortgage loan portfolio. The Company currently does not have an active loan modification program for consumer and other loans. The various types of economic concessions that may be granted in a loan modification typically consist of interest rate reductions, maturity date extensions, principal forgiveness or a combination of these concessions. The Company uses specialized servicers that focus on loan modifications and pursue trial modifications for loans that are more than 180 days delinquent. Trial modifications are classified immediately as TDRs and continue to be reported as delinquent until the successful completion of the trial period, which is typically 90 days. The loan then becomes a permanent modification reported as current but remains on nonaccrual status until six consecutive payments have been made.

The following table shows loans modified as TDRs by delinquency category at March 31, 2016 and December 31, 2015 (dollars in millions):

	Modifications Current		Modifications 30-89 Days Delinquent		Modifications 90-179 Days Delinquent		Modifications 180+ Days Delinquent		Total Recorded Investment in Modifications(1)
March 31, 2016
One- to four-family	$	137	$	9	$	4	$	13	$	163
Home equity	145		9		5		13		172
Total	$	282	$	18	$	9	$	26	$	335
December 31, 2015
One- to four-family	$	138	$	11	$	5	$	16	$	170
Home equity	139		8		6		11		164
Total	$	277	$	19	$	11	$	27	$	334

(1) Includes loans modified as TDRs that also had received a bankruptcy notification of $43 million and $42 million at March 31, 2016 and December 31, 2015, respectively.

The following table shows loans modified as TDRs and the specific valuation allowance by loan portfolio as well as the percentage of total expected losses at March 31, 2016 and December 31, 2015 (dollars in millions):

	Recorded Investment in Modifications before  Charge-offs		Charge-offs			Recorded Investment in Modifications		Specific Valuation Allowance			Net Investment in Modifications		Specific  Valuation Allowance as a % of Modifications		Total Expected Losses
March 31, 2016
One- to four-family	$	208	$	(45	)	$	163	$	(8	)	$	155	5	%	26	%
Home equity	288		(116		)	172		(50		)	122		29	%	58	%
Total	$	496	$	(161	)	$	335	$	(58	)	$	277	17	%	44	%
December 31, 2015
One- to four-family	$	216	$	(46	)	$	170	$	(9	)	$	161	5	%	25	%
Home equity	284		(120		)	164		(52		)	112		32	%	61	%
Total	$	500	$	(166	)	$	334	$	(61	)	$	273	18	%	45	%

The recorded investment in loans modified as TDRs includes the charge-offs related to certain loans that were written down to the estimated current value of the underlying property less estimated selling costs. These charge-offs were recorded on modified loans that were delinquent in excess of 180 days, in bankruptcy, or when certain characteristics of the loan, including CLTV, borrower’s credit and type of modification, cast substantial doubt on the borrower’s ability to repay the loan. The total expected loss on loans modified as TDRs includes both the previously recorded charge-offs and the specific valuation allowance.

The vast majority of the Company’s loans modified as TDRs include an interest rate reduction in combination with another type of concession. The Company prioritizes the interest rate reduction modifications in combination with the other modification categories. Each class is mutually exclusive in that if a modification had an interest rate reduction with an extension and other modification, the modification would only be presented in the extension column in the table below. The following tables provide the number of loans and post-modification balances immediately after being modified by major class during the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31, 2016
		Interest Rate Reduction
	Number of Loans	Re-age/ Extension/ Interest Capitalization		Other with Interest Rate Reduction		Other(1)		Total
One- to four-family	14	$	4	$	—	$	1	$	5
Home equity	193	2		1		12		15
Total	207	$	6	$	1	$	13	$	20

	Three Months Ended March 31, 2015
		Interest Rate Reduction
	Number of Loans	Re-age/ Extension/ Interest Capitalization		Other with Interest Rate Reduction		Other(1)		Total
One- to four-family	6	$	1	$	—	$	—	$	1
Home equity	243	1		1		16		18
Total	249	$	2	$	1	$	16	$	19

(1) Includes TDRs that resulted from a loan modification program being offered to a subset of borrowers with home equity lines of credit whose original loan terms provided the borrowers the option to accelerate their date of conversion to amortizing loans. As certain terms of the Company's offer represented economic concessions, such as longer amortization periods than were in the original loan agreements, to certain borrowers experiencing financial difficulty, this program resulted in $9 million and $14 million of TDRs during the first quarter of 2016 and 2015, respectively.

The Company considers modifications that become 30 days past due to have experienced a payment default. The following table shows the recorded investment in modifications that experienced a payment default within 12 months after the modification for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31,
	2016			2015
	Number of Loans	Recorded Investment		Number of Loans	Recorded Investment
One- to four-family(1)	5	$	2	2	$	1
Home equity(2)(3)	13	1		40	2
Total	18	$	3	42	$	3

(1) For three months ended March 31, 2016 and 2015, less than $1 million and $0, respectively, of the recorded investment in one- to four-family loans that had a payment default in the trailing 12 months was classified as current.

(2) For both the three months ended March 31, 2016 and 2015, less than $1 million of the recorded investment in home equity loans that had a payment default in the trailing 12 months was classified as current.

(3) The majority of these home equity modifications during the three months ended March 31, 2015 experienced servicer transfers during this same period.

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Derivative Instruments and Hedging Activities

3 Months Ended

Mar. 31, 2016

Derivative Instruments and Hedging Activities Disclosure [Abstract]

DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

The Company enters into derivative transactions primarily to protect against interest rate risk on the value of certain assets, liabilities and future cash flows. Each derivative instrument is recorded on the consolidated balance sheet at fair value as a freestanding asset or liability. The following table summarizes the fair value of derivatives as reported in the consolidated balance sheet at March 31, 2016 and December 31, 2015 (dollars in millions):

			Fair Value
	Notional		Asset(1)		Liability(2)			Net(3)
March 31, 2016
Interest rate contracts:
Fair value hedges	$	2,176	$	8	$	(131	)	$	(123	)
Total derivatives designated as hedging instruments(4)	$	2,176	$	8	$	(131	)	$	(123	)
December 31, 2015
Interest rate contracts:
Fair value hedges	$	2,204	$	10	$	(55	)	$	(45	)
Total derivatives designated as hedging instruments(4)	$	2,204	$	10	$	(55	)	$	(45	)

(1) Reflected in the other assets line item on the consolidated balance sheet.

(2) Reflected in the other liabilities line item on the consolidated balance sheet.

(3) Represents derivative assets net of derivative liabilities for disclosure purposes only.

(4) All derivatives were designated as hedging instruments at March 31, 2016 and December 31, 2015.

Fair Value Hedges

Fair value hedges are used to offset exposure to changes in value of certain fixed-rate assets and liabilities. Fair value hedges are accounted for by recording the fair value of the derivative instrument and the fair value of the asset or liability being hedged on the consolidated balance sheet. Changes in the fair value of both the derivative instruments and the underlying assets or liabilities are recognized in the gains (losses) on securities and other line item in the consolidated statement of income. To the extent that the hedge is ineffective, the changes in the fair values will not offset and the difference, or hedge ineffectiveness, is reflected in the gains (losses) on securities and other line item in the consolidated statement of income.

Hedge accounting is discontinued for fair value hedges if a derivative instrument is sold, terminated or otherwise de-designated. If fair value hedge accounting is discontinued, the previously hedged item is no longer adjusted for changes in fair value through the consolidated statement of income and the cumulative net gain or loss on the hedged asset or liability at the time of de-designation is amortized to interest income or interest expense using the effective interest method over the expected remaining life of the hedged item. Changes in the fair value of the derivative instruments after de-designation of fair value hedge accounting are recorded in the gains (losses) on securities and other line item in the consolidated statement of income.

The following table summarizes the effect of interest rate contracts designated as fair value hedges and related hedged items on the consolidated statement of income for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31,
	2016								2015
	Hedging Instrument			Hedged Item		Hedge Ineffectiveness(1)			Hedging Instrument			Hedged Item		Hedge Ineffectiveness(1)
Agency debentures	$	(47	)	$	46	$	(1	)	$	(21	)	$	20	$	(1	)
Agency mortgage-backed securities	(69		)	68		(1		)	(19		)	19		—
Total gains (losses) included in earnings	$	(116	)	$	114	$	(2	)	$	(40	)	$	39	$	(1	)

(1) Reflected in the gains (losses) on securities and other line item on the consolidated statement of income.

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Deposits

3 Months Ended

Mar. 31, 2016

Deposits [Abstract]

DEPOSITS

DEPOSITS

Deposits are summarized as follows (dollars in millions):

	Amount				Weighted-Average Rate
	March 31, 2016		December 31, 2015		March 31, 2016		December 31, 2015
Sweep deposits(1)	$	26,380	$	24,018	0.01	%	0.01	%
Complete savings deposits	3,347		3,357		0.01	%	0.01	%
Checking deposits	1,286		1,239		0.03	%	0.03	%
Other money market and savings deposits	779		792		0.01	%	0.01	%
Time deposits(2)	37		39		0.34	%	0.38	%
Total deposits(3)	$	31,829	$	29,445	0.01	%	0.01	%

(1) The Company's sweep product transfers brokerage customer balances to banking subsidiaries, which hold these funds as customer deposits in FDIC insured demand deposit and money market deposit accounts.

(2) Time deposits represent certificates of deposit and brokered certificates of deposit.

(3) As of March 31, 2016 and December 31, 2015, the Company had $178 million and $173 million in non-interest bearing deposits, respectively.

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Corporate Debt

3 Months Ended

Mar. 31, 2016

Debt Disclosure [Abstract]

CORPORATE DEBT

CORPORATE DEBT

Corporate debt at March 31, 2016 and December 31, 2015 is outlined in the following table (dollars in millions):

	Face Value		Discount			Net
March 31, 2016
Interest-bearing notes:
5 3/8% Notes, due 2022	$	540	$	(5	)	$	535
4 5/8% Notes, due 2023	460		(5		)	455
Total interest-bearing notes	1,000		(10		)	990
Non-interest-bearing debt:
0% Convertible debentures, due 2019	3		—			3
Total corporate debt	$	1,003	$	(10	)	$	993

	Face Value		Discount			Net
December 31, 2015
Interest-bearing notes:
5 3/8% Notes, due 2022	$	540	$	(6	)	$	534
4 5/8% Notes, due 2023	460		(5		)	455
Total interest-bearing notes	1,000		(11		)	989
Non-interest-bearing debt:
0% Convertible debentures, due 2019	8		—			8
Total corporate debt	$	1,008	$	(11	)	$	997

4 ⁵/8% Notes

In March 2015, the Company issued an aggregate principal amount of $460 million in 4 ⁵/8% Senior Notes due September 2023. Interest is payable semi-annually and the notes may be called by the Company beginning March 15, 2018 at a premium, which declines over time. The Company used the net proceeds from the issuance of the 4 ⁵/8% Notes, along with approximately $432 million of existing corporate cash to redeem all of the outstanding 6 ³/8% Notes including paying the associated redemption premiums of $68 million, accrued interest and related fees and expenses. This resulted in $73 million in losses on early extinguishment of debt for the quarter ended March 31, 2015.

Credit Facility

In November 2014, the Company entered into a $200 million senior secured revolving credit facility and in February of 2015, entered into an amendment to increase commitments thereunder by $50 million. At March 31, 2016, there was no outstanding balance under the revolving credit facility and available capacity for borrowings was $250 million. The credit facility expires in November 2017. The Company has the ability to borrow against the credit facility for working capital and general corporate purposes. The credit facility contains certain maintenance covenants, including the requirement for the parent company to maintain unrestricted cash of $100 million.

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Other Borrowings

3 Months Ended

Mar. 31, 2016

Other Borrowings Disclosure [Abstract]

OTHER BORROWINGS

OTHER BORROWINGS

Other borrowings at March 31, 2016 and December 31, 2015, were as follows (dollars in millions):

	March 31, 2016		December 31, 2015
Trust preferred securities(1)	$	409	$	409
Repurchase Agreements(2)	—		82
Total other borrowings	$	409	$	491

(1) The Company's TRUPs do not begin maturing until 2031.

(2) The maximum amount at any month end for repurchase agreements was $3.8 billion for the yearendedDecember 31, 2015.

External Line of Credits maintained at E*TRADE Clearing

E*TRADE Clearing's external liquidity lines total to $995 million as of March 31, 2016 and include the following:

• secured committed lines of credit with two unaffiliated banks, aggregating to $175 million and scheduled to mature in June 2016;

• secured uncommitted lines of credit with several unaffiliated banks aggregating to $375 million that have no maturity dates;

• unsecured uncommitted lines of credit with two unaffiliated banks aggregating to $100 million, of which $75 million is scheduled to mature in August 2016 and the remaining line has no maturity date; and

• a 364-day, $345 million senior unsecured revolving credit facility with a syndicate of banks that matures in June 2016.

The credit facility contains maintenance covenants relating to E*TRADE Clearing's minimum consolidated tangible net worth and regulatory net capital ratio. There were no outstanding balances for these lines at March 31, 2016.

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Income Taxes

3 Months Ended

Mar. 31, 2016

Income Tax Disclosure [Abstract]

INCOME TAXES

INCOME TAXES

Income Tax Expense

Income tax expense was $41 million for the three months ended March 31, 2016, compared to $23 million for the same period in 2015. The effective tax rate was 21% for the three months ended March 31, 2016 compared to 37% for the same period in 2015. The decrease in the effective tax rate for the three months ended March 31, 2016 was primarily due to the release of valuation allowances on certain state deferred tax assets. Effective January 1, 2016, the Company elected to treat its broker-dealers, E*TRADE Securities and E*TRADE Clearing, as single member LLCs for tax purposes. Prior to this election, E*TRADE Securities and E*TRADE Clearing were treated as separate taxable corporations for tax purposes. The election to be treated as single member LLCs and future income projections at the broker-dealers will result in the utilization of certain state deferred tax assets, primarily state NOLs, against which the Company had previously recorded valuation allowances. Accordingly, the Company recognized a tax benefit of $31 million for the three months ended March 31, 2016.

Deferred Taxes and Valuation Allowance

Deferred income taxes are recorded when revenues and expenses are recognized in different periods for financial statement and tax return purposes. As of March 31, 2016 and December 31, 2015, the Company had not established a valuation allowance against its federal deferred tax assets, as it believed that it was more likely than not that all of these assets would be realized. The Company continues to maintain valuation allowances against the portion of its state and foreign country deferred tax assets that it does not believe would be realized. The Company’s deferred tax asset, valuation allowance, and deferred tax liability balances at March 31, 2016 and December 31, 2015 are summarized in the following table (dollars in millions):

	March 31,			December 31,
	2016			2015
Total deferred tax assets	$	1,436		$	1,548
Valuation allowance	(50		)	(82		)
Total deferred tax assets, net of valuation allowance	1,386			1,466
Total deferred tax liabilities	(446		)	(433		)
Net deferred tax assets, net	$	940		$	1,033

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Shareholders' Equity

3 Months Ended

Mar. 31, 2016

Equity [Abstract]

SHAREHOLDER'S EQUITY

SHAREHOLDER'S EQUITY

The following tables present after-tax changes in each component of accumulated other comprehensive loss for the three months endedMarch 31, 2016 and 2015 (dollars in millions):

	Available-for-sale Securities			Cash Flow  Hedging Instruments		Foreign  Currency Translation		Total
Beginning balance, December 31, 2015	$	(101	)	$	—	$	2	$	(99	)
Other comprehensive income before reclassifications	94			—		—		94
Amounts reclassified from accumulated other comprehensive loss	(9		)	—		—		(9		)
Net change	85			—		—		85
Ending balance, March 31, 2016	$	(16	)	$	—	$	2	$	(14	)

	Available-for-sale Securities			Cash Flow  Hedging Instruments			Foreign  Currency Translation		Total
Beginning balance, December 31, 2014	$	7		$	(261	)	$	5	$	(249	)
Other comprehensive income (loss) before reclassifications	39			(11		)	—		28
Amounts reclassified from accumulated other comprehensive loss	(6		)	16			—		10
Net change	33			5			—		38
Ending balance, March 31, 2015	$	40		$	(256	)	$	5	$	(211	)

The following table presents the income statement line items impacted by reclassifications out of accumulated other comprehensive loss for the three months endedMarch 31, 2016 and 2015 (dollars in millions):

Accumulated Other Comprehensive Loss Components	Amounts Reclassified from Accumulated Other Comprehensive Loss						Affected Line Items in the Consolidated Statement of Income
	Three Months Ended March 31,
	2016			2015
Available-for-sale securities:
	$	15		$	10		Gains (losses) on securities and other
	(6		)	(4		)	Tax expense
	$	9		$	6		Reclassification into earnings, net
Cash flow hedging instruments:
	$	—		$	(26	)	Interest expense
	—			10			Tax benefit
	$	—		$	(16	)	Reclassification into earnings, net

Conversions of Convertible Debentures

During the three months endedMarch 31, 2016 and 2015, $4 million and less than $1 million of the Company’s convertible debentures were converted into 0.4 million and less than 0.1 million shares of common stock, respectively.

Share Repurchases

On November 19, 2015, the Company announced that its Board of Directors authorized the repurchase of up to $800 million of shares of the Company's common stock through March 31, 2017. During the three months endedMarch 31, 2016, the Company repurchased a total of $301 million, or 13.1 million shares, of common stock under this program which brings total repurchases to $351 million since inception. As of March 31, 2016, $449 million remained available for additional repurchases. The Company accounts for share repurchases retired after repurchase by allocating the excess repurchase price over par to additional paid-in-capital.

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Earnings Per Share

3 Months Ended

Mar. 31, 2016

Earnings Per Share [Abstract]

EARNINGS PER SHARE

EARNINGS PER SHARE

The following table presents a reconciliation of basic and diluted earnings per share (in millions, except share data and per share amounts):

	Three Months Ended March 31,
	2016		2015
Basic:
Net income	$	153	$	40
Basic weighted-average shares outstanding (in thousands)	285,274		289,741
Basic earnings per share	$	0.54	$	0.14
Diluted:
Net income	$	153	$	40
Basic weighted-average shares outstanding (in thousands)	285,274		289,741
Effect of dilutive securities:
Weighted-average convertible debentures (in thousands)	597		3,640
Weighted-average options and restricted stock issued to employees (in thousands)	809		1,341
Diluted weighted-average shares outstanding (in thousands)	286,680		294,722
Diluted earnings per share	$	0.53	$	0.14

For the three months ended March 31, 2016 and 2015, the Company excluded 0.1 million and 0.2 million shares, respectively, of stock options and restricted stock awards and units from the calculations of diluted earnings per share as the effect would have been anti-dilutive.

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Regulatory Requirements

3 Months Ended

Mar. 31, 2016

Regulatory Capital Requirements [Abstract]

REGULATORY REQUIREMENTS

REGULATORY REQUIREMENTS

Broker-Dealer Capital Requirements

The Company’s U.S. broker-dealer subsidiaries are subject to the Uniform Net Capital Rule (the "Rule") under the Securities Exchange Act of 1934 administered by the SEC and FINRA, which requires the maintenance of minimum net capital. The minimum net capital requirements can be met under either the Aggregate Indebtedness method or the Alternative method. Under the Aggregate Indebtedness method, a broker-dealer is required to maintain minimum net capital of the greater of 6 ²/3% of its aggregate indebtedness, as defined, or a minimum dollar amount. Under the Alternative method, a broker-dealer is required to maintain net capital equal to the greater of $250,000 or 2% of aggregate debit balances arising from customer transactions. The method used depends on the individual U.S. broker-dealer subsidiary. The Company’s other broker-dealers, including its international broker-dealer subsidiaries, are subject to capital requirements determined by their respective regulators.    

At March 31, 2016 and December 31, 2015, all of the Company’s broker-dealer subsidiaries met minimum net capital requirements. The tables below summarize the minimum capital requirements and excess capital for the Company’s broker-dealer subsidiaries at March 31, 2016 and December 31, 2015 (dollars in millions):

	Required Net Capital		Net Capital		Excess Net Capital
March 31, 2016:
E*TRADE Clearing(1)(2)	$	139	$	911	$	772
E*TRADE Securities(1)(3)	—		59		59
Other broker-dealers	—		11		11
Total	$	139	$	981	$	842
December 31, 2015:
E*TRADE Clearing(1)	$	161	$	1,007	$	846
E*TRADE Securities(1)	—		49		49
Other broker-dealers	1		15		14
Total	$	162	$	1,071	$	909

(1) Elected to use the Alternative method to compute net capital. The net capital requirement was $250,000 for E*TRADE Securities for both periods presented.

(2) E*TRADE Clearing paid a dividend of $124 million to the parent company during the first quarter of 2016 and $75 million in April 2016.

(3) E*TRADE Securities paid a dividend of $24 million to the parent company during the first quarter of 2016 and $27 million in April 2016.

Bank Capital Requirements

E*TRADE Financial and E*TRADE Bank are subject to various regulatory capital requirements administered by federal banking agencies. Beginning January 1, 2015, both E*TRADE Financial and E*TRADE Bank calculate regulatory capital under the Basel III framework using the Standardized Approach, subject to transition provisions. Failure to meet minimum capital requirements can trigger certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on E*TRADE Financial’s and E*TRADE Bank’s financial condition and results of operations. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, E*TRADE Financial and E*TRADE Bank must meet specific capital guidelines that involve quantitative measures of assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. In addition, E*TRADE Bank may not pay dividends to the parent company without the non-objection, or in certain cases the approval, of its regulators, and any loans by E*TRADE Bank to the parent company and its other non-bank subsidiaries are subject to various quantitative, arm’s length, collateralization and other requirements. E*TRADE Financial’s and E*TRADE Bank’s capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings and other factors.

Quantitative measures established by regulation to ensure capital adequacy require E*TRADE Financial and E*TRADE Bank to meet minimum Common equity Tier 1 capital, Tier 1 risk-based capital, Total risk-based capital, and Tier 1 leverage ratios. Events beyond management's control, such as deterioration in credit markets, could adversely affect future earnings and E*TRADE Financial’s and E*TRADE Bank’s ability to meet future capital requirements and, in the case of E*TRADE Bank, its ability to pay dividends to the parent company. E*TRADE Financial and E*TRADE Bank were categorized as "well capitalized" under the regulatory framework for prompt corrective action for the periods presented in the table below (dollars in millions):

	March 31, 2016										December 31, 2015
	Actual				Well Capitalized Minimum Capital				Excess Capital		Actual				Well Capitalized Minimum Capital				Excess Capital
	Amount		Ratio		Amount		Ratio		Amount		Amount		Ratio		Amount		Ratio		Amount
E*TRADE Financial:
Tier 1 leverage	$	3,410	7.8	%	$	2,177	5.0	%	$	1,233	$	3,747	9.0	%	$	2,093	5.0	%	$	1,654
Common equity Tier 1 capital	$	3,410	34.5	%	$	642	6.5	%	$	2,768	$	3,747	39.3	%	$	620	6.5	%	$	3,127
Tier 1 risk-based capital	$	3,410	34.5	%	$	791	8.0	%	$	2,619	$	3,747	39.3	%	$	763	8.0	%	$	2,984
Total risk-based capital	$	3,956	40.0	%	$	988	10.0	%	$	2,968	$	4,186	43.9	%	$	954	10.0	%	$	3,232

	March 31, 2016										December 31, 2015
	Actual				Well Capitalized Minimum Capital				Excess Capital		Actual				Well Capitalized Minimum Capital				Excess Capital
	Amount		Ratio		Amount		Ratio		Amount		Amount		Ratio		Amount		Ratio		Amount
E*TRADE Bank(1)
Tier 1 leverage	$	2,895	8.6	%	$	1,691	5.0	%	$	1,204	$	3,075	9.7	%	$	1,579	5.0	%	$	1,496
Common equity Tier 1 capital	$	2,895	33.3	%	$	565	6.5	%	$	2,330	$	3,075	36.5	%	$	548	6.5	%	$	2,527
Tier 1 risk-based capital	$	2,895	33.3	%	$	696	8.0	%	$	2,199	$	3,075	36.5	%	$	674	8.0	%	$	2,401
Total risk-based capital	$	3,009	34.6	%	$	869	10.0	%	$	2,140	$	3,185	37.8	%	$	842	10.0	%	$	2,343

(1) E*TRADE Bank paid $248 million in dividends to the parent company during the first quarter of 2016.

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Commitments, Contingencies and Other Regulatory Matters

3 Months Ended

Mar. 31, 2016

Commitments and Contingencies Disclosure [Abstract]

COMMITMENTS, CONTINGENCIES AND OTHER REGULATORY MATTERS

COMMITMENTS, CONTINGENCIES AND OTHER REGULATORY MATTERS

Legal Matters

The Company reviews its lawsuits, regulatory inquiries and other legal proceedings on an ongoing basis and provides disclosure and records loss contingencies in accordance with the loss contingencies accounting guidance. The Company establishes an accrual for losses at management's best estimate when it assesses that it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. The estimated liability is revised based on currently available information.

Litigation Matters

On October 27, 2000, Ajaxo, Inc. ("Ajaxo") filed a complaint in the Superior Court for the State of California, County of Santa Clara. Ajaxo sought damages and certain non-monetary relief for the Company’s alleged breach of a non-disclosure agreement with Ajaxo pertaining to certain wireless technology that Ajaxo offered the Company as well as damages and other relief against the Company for their alleged misappropriation of Ajaxo’s trade secrets. Following a jury trial, a judgment was entered in 2003 in favor of Ajaxo against the Company for $1 million for breach of the Ajaxo non-disclosure agreement. Although the jury found in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets, the trial court subsequently denied Ajaxo’s requests for additional damages and relief. On December 21, 2005, the California Court of Appeal affirmed the above-described award against the Company for breach of the nondisclosure agreement but remanded the case to the trial court for the limited purpose of determining what, if any, additional damages Ajaxo may be entitled to as a result of the jury’s previous finding in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets. Although the Company paid Ajaxo the full amount due on the above-described judgment, the case was remanded back to the trial court, and on May 30, 2008, a jury returned a verdict in favor of the Company denying all claims raised and demands for damages against the Company. Following the trial court’s entry of judgment in favor of the Company on September 5, 2008, Ajaxo filed post-trial motions for vacating this entry of judgment and requesting a new trial. The trial court denied these motions. On December 2, 2008, Ajaxo filed a notice of appeal with the Court of Appeal of the State of California for the Sixth District. On August 30, 2010, the Court of Appeal affirmed the trial court’s verdict in part and reversed the verdict in part, remanding the case. The Company petitioned the Supreme Court of California for review of the Court of Appeal decision. On December 16, 2010, the California Supreme Court denied the Company’s petition for review and remanded for further proceedings to the trial court. The testimonial phase of the third trial in this matter concluded on June 12, 2012. By order dated May 28, 2014, the Court determined to conduct a second phase of this bench trial to allow Ajaxo to attempt to prove entitlement to additional royalties. Hearings in phase two of the trial concluded January 8, 2015. In a Judgment and Statement of Decision filed September 16, 2015, the Court denied all claims for royalties by Ajaxo. Ajaxo’s post-trial motions were denied. Ajaxo has appealed to the Court of Appeal, Sixth District. There is no briefing schedule on this appeal. The Company will continue to defend itself vigorously.

On May 16, 2011, Droplets Inc., the holder of two patents pertaining to user interface servers, filed a complaint in the U.S. District Court for the Eastern District of Texas against E*TRADE Financial Corporation, E*TRADE Securities, E*TRADE Bank and multiple other unaffiliated financial services firms. Plaintiff contends that the defendants engaged in patent infringement under federal law. Plaintiff seeks unspecified damages and an injunction against future infringements, plus royalties, costs, interest and attorneys’ fees. On March 28, 2012, a change of venue was granted and the case was transferred to the United States District Court for the Southern District of New York. The Company's motion for summary judgment on the grounds of non-infringement was granted by the U.S. District Court in a Decision and Order dated March 9, 2015. All remaining claims are stayed pending resolution of issues on Droplet's remaining patents under review by the Patent Trial and Appeal Board ("PTAB"). On July 6, 2015, the PTAB instituted an inter partes review of plaintiff's 115 patent. A hearing on the inter partes review was conducted on March 14, 2016. The parties await a decision. The Company will continue to defend itself vigorously in this matter, both in the District Court and at the U.S. Patent Office.

Several cases have been filed nationwide involving the April 2007 leveraged buyout ("LBO") of the Tribune Company ("Tribune") by Sam Zell, and the subsequent bankruptcy of Tribune. In William Niese et al. v. A.G. Edwards et al., in Superior Court of Delaware, New Castle County, former Tribune employees and retirees claimed that Tribune was actually insolvent at the time of the LBO and that the LBO constituted a fraudulent transaction that depleted the plaintiffs’ retirement plans, rendering them worthless. E*TRADE Clearing, along with numerous other financial institutions, is a named defendant in this case. One of the defendants removed the action to federal district court in Delaware on July 1, 2011. In Deutsche Bank Trust Company Americas et al. v. Adaly Opportunity Fund et al., filed in the Supreme Court of New York, New York County on June 3, 2011, the Trustees of certain notes issued by Tribune allege wrongdoing in connection with the LBO. In particular the Trustees claim that the LBO constituted a constructive fraudulent transfer under various state laws. G1 Execution Services, LLC (formerly known as E*TRADE Capital Markets, LLC), along with numerous other financial institutions, is a named defendant in this case. In Deutsche Bank et al. v. Ohlson et al., filed in the U.S. District Court for the Northern District of Illinois, noteholders of Tribune asserted claims of constructive fraud and G1 Execution Services, LLC is a named defendant in this case. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna International Group, LLP, the Company remains responsible for any resulting actions taken against G1 Execution Services, LLC as a result of such investigation. In EGI-TRB LLC et al. v. ABN-AMRO et al., filed in the Circuit Court of Cook County Illinois, creditors of Tribune assert fraudulent conveyance claims against multiple shareholder defendants and E*TRADE Clearing is a named defendant in this case. These cases have been consolidated into a multi-district litigation. The Company’s time to answer or otherwise respond to the complaints has been stayed pending further orders of the Court. On September 18, 2013, the Court entered the Fifth Amended Complaint. On September 23, 2013, the Court granted the defendants’ motion to dismiss the individual creditors’ complaint. The individual creditors filed a notice of appeal. The steering committees for plaintiffs and defendants have submitted a joint plan for the next phase of litigation. The next phase of the action will involve individual motions to dismiss. On April 22, 2014, the Court issued its protocols for dismissal motions for those defendants who were "mere conduits" who facilitated the transactions at issue. The motion to dismiss Count I of the Fifth Amended Complaint for failure to state a cause of action was fully briefed on July 2, 2014, and the parties await decision on that motion. The Company will continue to defend itself vigorously in these matters.

On April 30, 2013, a putative class action was filed by John Scranton, on behalf of himself and a class of persons similarly situated, against E*TRADE Financial Corporation and E*TRADE Securities in the Superior Court of California, County of Santa Clara, pursuant to the California procedures for a private Attorney General action. The complaint alleged that the Company misrepresented through its website that it would always automatically exercise options that were in-the-money by $0.01 or more on expiration date. Plaintiffs allege violations of the California Unfair Competition Law, the California Consumer Remedies Act, fraud, misrepresentation, negligent misrepresentation and breach of fiduciary duty. The case has been deemed complex within the meaning of the California Rules of Court, and a case management conference was held on September 13, 2013. The Company’s demurrer and motion to strike the complaint were granted by order dated December 20, 2013. The Court granted leave to amend the complaint. A second amended complaint was filed on January 31, 2014. On March 11, 2014, the Company moved to strike and for a demurrer to the second amended complaint. On October 20, 2014, the Court sustained the Company's demurrer, dismissing four counts of the second amended complaint with prejudice and two counts without prejudice. The plaintiffs filed a third amended complaint on November 10, 2014. The Company filed a third demurrer and motion to strike on December 12, 2014. By order dated March 18, 2015, the Superior Court entered a final order sustaining the Company's demurrer on all remaining claims with prejudice. Final judgment was entered in the Company's favor on April 8, 2015. Plaintiff filed a Notice of Appeal April 27, 2015. Briefing is scheduled to continue through 2016. The Company will continue to defend itself vigorously in this matter.

On March 26, 2015, a putative class action was filed in the U.S. District Court for the Northern District of California by Ty Rayner, on behalf of himself and all others similarly situated, naming E*TRADE Financial Corporation and E*TRADE Securities as defendants. The complaint alleges that E*TRADE breached a fiduciary duty and unjustly enriched itself in connection with the routing of its customers’ orders to various market-makers and exchanges. Plaintiff seeks unspecified damages, declaratory relief, restitution, disgorgement of payments received by the Company, and attorneys’ fees. By stipulation, the parties have agreed to extend indefinitely the due date for a response to the claim. The Company will continue to defend itself vigorously in this matter.

In addition to the matters described above, the Company is subject to various legal proceedings and claims that arise in the normal course of business. In each pending matter, the Company contests liability or the amount of claimed damages. In view of the inherent difficulty of predicting the outcome of such matters, particularly in cases where claimants seek substantial or indeterminate damages, or where investigation or discovery have yet to be completed, the Company is unable to estimate a range of reasonably possible losses on its remaining outstanding legal proceedings; however, the Company believes any losses, both individually or in the aggregate, would not be reasonably likely to have a material adverse effect on the consolidated financial condition or results of operations of the Company.

An unfavorable outcome in any matter could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows. In addition, even if the ultimate outcomes are resolved in the Company’s favor, the defense of such litigation could entail considerable cost or the diversion of the efforts of management, either of which could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows.

Regulatory Matters

The securities, futures, foreign currency and banking industries are subject to extensive regulation under federal, state and applicable international laws. From time to time, the Company has been threatened with or named as a defendant in lawsuits, arbitrations and administrative claims involving securities, banking and other matters. The Company is also subject to periodic regulatory examinations and inspections. Compliance and trading problems that are reported to regulators, such as the SEC, Federal Reserve Bank of Richmond, FINRA, CFTC, NFA or OCC by dissatisfied customers or others are investigated by such regulators, and may, if pursued, result in formal claims being filed against the Company by customers or disciplinary action being taken against the Company or its employees by regulators. Any such claims or disciplinary actions that are decided against the Company could have a material impact on the financial results of the Company or any of its subsidiaries.

During 2012, the Company completed a review of order handling practices and pricing for order flow between E*TRADE Securities and G1 Execution Services, LLC. The Company implemented changes to its practices and procedures that were recommended during the review. Banking regulators and federal securities regulators were regularly updated during the course of the review. Subsequently, on July 11, 2013, FINRA notified E*TRADE Securities and G1 Execution Services, LLC that it was conducting an examination of both firms’ order handling practices. On March 19, 2015, the Company received a Wells notice from FINRA's Market Regulation Department relating to the adequacy of E*TRADE Securities' order-routing disclosures and supervisory process for reviewing execution quality during the period covered by the Company's 2012 internal review (July 2011 - June 2012). The Company continues to cooperate fully with FINRA in this examination. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna International Group, LLP, the Company remains responsible for any actions taken against G1 Execution Services, LLC arising from the investigation. In the case of the review of both E*TRADE Securities and G1 Execution Services, LLC such actions could include monetary penalties and cease-and-desist orders, and could prompt claims by customers. Any of these actions could materially and adversely affect the Company’s broker-dealer businesses.

Insurance

The Company maintains insurance coverage that management believes is reasonable and prudent. The principal insurance coverage it maintains covers commercial general liability; property damage; hardware/software damage; cyber liability; directors and officers; employment practices liability; certain criminal acts against the Company; and errors and omissions. The Company believes that such insurance coverage is adequate for the purpose of its business. The Company’s ability to maintain this level of insurance coverage in the future, however, is subject to the availability of affordable insurance in the marketplace.

Commitments

In the normal course of business, the Company makes various commitments to extend credit and incur contingent liabilities that are not reflected in the consolidated balance sheet. Significant changes in the economy or interest rates may influence the impact that these commitments and contingencies have on the Company in the future.

The Company’s equity method, cost method and other investments are generally limited liability investments in partnerships, companies and other similar entities, including tax credit partnerships and community development entities, which are not required to be consolidated. The Company had $52 million in unfunded commitments with respect to these investments at March 31, 2016.    

At March 31, 2016, the Company had approximately $26 million of certificates of deposit scheduled to mature in less than one year and approximately $55 million of unfunded commitments to extend credit.

Guarantees

In prior periods when the Company sold loans, the Company provided guarantees to investors purchasing mortgage loans, which are considered standard representations and warranties within the mortgage industry. The primary guarantees are that: the mortgage and the mortgage note have been duly executed and each is the legal, valid and binding obligation of the Company, enforceable in accordance with its terms; the mortgage has been duly acknowledged and recorded and is valid; and the mortgage and the mortgage note are not subject to any right of rescission, set-off, counterclaim or defense, including, without limitation, the defense of usury, and no such right of rescission, set-off, counterclaim or defense has been asserted with respect thereto. The Company is responsible for the guarantees on loans sold. If these claims prove to be untrue, the investor can require the Company to repurchase the loan and return all loan purchase and servicing release premiums. Management does not believe the potential liability exposure will have a material impact on the Company’s results of operations, cash flows or financial condition due to the nature of the standard representations and warranties, which have resulted in a minimal amount of loan repurchases.

Prior to 2008, ETBH raised capital through the formation of trusts, which sold TRUPs in the capital markets. The capital securities must be redeemed in whole at the due date, which is generally 30 years after issuance. Each trust issued TRUPs at par, with a liquidation amount of $1,000 per capital security. The trusts used the proceeds from the sale of issuances to purchase subordinated debentures issued by ETBH.

During the 30-year period prior to the redemption of the TRUPs, ETBH guarantees the accrued and unpaid distributions on these securities, as well as the redemption price of the securities and certain costs that may be incurred in liquidating, terminating or dissolving the trusts (all of which would otherwise be payable by the trusts). At March 31, 2016, management estimated that the maximum potential liability under this arrangement, including the current carrying value of the trusts, was equal to approximately $418 million or the total face value of these securities plus accrued interest payable, which may be unpaid at the termination of the trust arrangement.

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Organization, Basis of Presentation and Summary of Significant Accounting Policies (Policies)

3 Months Ended

Mar. 31, 2016

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Organization (policy)

Organization—E*TRADE Financial Corporation is a financial services company that provides brokerage and related products and services primarily to individual retail investors under the brand "E*TRADE Financial." The Company also provides investor-focused banking products, primarily sweep deposits, to retail investors.

Basis of Presentation (policy)

Basis of Presentation—The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries as determined under the voting interest model. Entities in which the Company has the ability to exercise significant influence but in which the Company does not possess control are generally accounted for by the equity method. Entities in which the Company does not have the ability to exercise significant influence are generally carried at cost. However, investments in marketable equity securities where the Company does not have the ability to exercise significant influence over the entities are accounted for as available-for-sale equity securities. The Company also evaluates its initial and continuing involvement with certain entities to determine if the Company is required to consolidate the entities under the variable interest entity ("VIE") model. This evaluation is based on a qualitative assessment of whether the Company is the primary beneficiary of the VIE, which requires the Company to possess both: 1) the power to direct activities that most significantly impact the economic performance of the VIE; and 2) the obligation to absorb losses or the right to receive benefits of the VIE that could potentially be significant to the VIE.

The Company's consolidated financial statements are prepared in accordance with U.S. GAAP. Intercompany accounts and transactions are eliminated in consolidation. These consolidated financial statements reflect all adjustments, which are all normal and recurring in nature, necessary to present fairly the financial position, results of operations and cash flows for the periods presented. These consolidated financial statements should be read in conjunction with the Annual Report on Form 10-K for the year ended December 31, 2015.

Beginning January 1, 2016, the Company changed its segment reporting structure to align with the manner in which the Chief Operating Decision Maker now reviews business performance and makes resource allocation decisions. As the Chief Operating Decision Maker's business performance assessments and resource allocation decisions are based on consolidated operating margin and the Company no longer has separate operating segments, the Company no longer presents disaggregated segment financial results. The Company also updated the presentation of its consolidated income statement to reflect how business performance is now measured and prior periods have been reclassified to conform to the current period presentation as follows:

• interest expense related to corporate debt and interest income related to corporate cash reclassified from other income (expense) to net interest income;

• losses on early extinguishment of debt reclassified from other income (expense) to non-interest expense; and

• other income (expense) reclassified from other income (expense) to gains (losses) on securities and other.

Use of Estimates (policy)

Use of Estimates—Preparing the Company's consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. Actual results could differ from management’s estimates. Certain significant accounting policies are critical because they are based on estimates and assumptions that require complex and subjective judgments by management. Changes in these estimates or assumptions could materially impact the Company’s financial condition and results of operations. Material estimates in which management believes changes could reasonably occur include: allowance for loan losses; asset impairment, including goodwill impairment and OTTI; estimates of effective tax rates, deferred taxes and valuation allowance; accounting for derivative instruments; and fair value measurements.

Margin receivables (policy)

Margin Receivables—Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities the customers own. Securities owned by customers are held as collateral for amounts due on the margin receivables, the value of which is not reflected in the consolidated balance sheet. The Company is permitted to sell or re-pledge these securities held as collateral and use the securities to enter into securities lending transactions, to collateralize borrowings or for delivery to counterparties to cover customer short positions.

The fair value of securities that the Company received as collateral in connection with margin receivables and securities borrowing activities, where the Company is permitted to sell or re-pledge the securities, was approximately $8.7 billion and $10.1 billion at March 31, 2016 and December 31, 2015, respectively. Of this amount, $2.3 billion and $2.5 billion had been pledged or sold in connection with securities loans and deposits with clearing organizations at March 31, 2016 and December 31, 2015, respectively.

New accounting and disclosure guidance (policy)

New Accounting and Disclosure Guidance—Below is the new accounting and disclosure guidance that relates to activities in which the Company is engaged.

Adoption of New Accounting Standards

Disclosures of Uncertainties about an Entity’s Ability to Continue as a Going Concern

In August 2014, the FASB amended the guidance related to an entity’s evaluations and disclosures of going concern uncertainties. The new guidance requires management to perform interim and annual assessments of the entity’s ability to continue as a going concern within one year of the date the financial statements are issued, and to provide certain disclosures if conditions or events raise substantial doubt about the entity’s ability to continue as a going concern. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.

Consolidation

In February 2015, the FASB amended the guidance on consolidation of certain legal entities. The amended guidance modifies the evaluation of whether limited partnerships and similar legal entities are VIEs or voting interest entities, eliminates the presumption that a general partner should consolidate a limited partnership, and clarifies how to determine whether a group of equity holders has power over an entity. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016 on a modified retrospective basis. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.

Accounting for Customer Fees Paid in a Cloud Computing Arrangement

In April 2015, the FASB amended the accounting guidance on customer fees paid in a cloud computing arrangement. The amended guidance requires that internal-use software accessed by a customer in cloud computing arrangements be accounted for as software licenses if specific criteria are met; otherwise they should be accounted for as service contracts. The Company adopted the amended guidance for annual and interim periods beginning on January 1, 2016 on a prospective basis. The adoption of the amended guidance did not impact the Company’s financial condition, results of operations or cash flows.

New Accounting Standards Not Yet Adopted

Revenue Recognition on Contracts with Customers

In May 2014, the FASB amended the guidance on revenue recognition on contracts with customers. The new standard outlines a single comprehensive model for entities to apply in accounting for revenue arising from contracts with customers. Additionally, the FASB issued supplemental amendments to the new standard to clarify the principal-versus-agent accounting guidance in March 2016 and the identification of performance obligations and accounting for licenses of intellectual property in April 2016. The amended guidance will be effective for annual and interim periods beginning on January 1, 2018 for the Company and may be applied on either a full retrospective or modified retrospective basis. While the Company is currently evaluating the impact of the new accounting guidance, the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.

Classification and Measurement of Financial Instruments

In January 2016, the FASB amended the accounting and disclosure guidance on the classification and measurement of financial instruments. Relevant changes in the amended guidance include the requirement that equity investments, excluding those accounted for under the equity method of accounting or those resulting in consolidation of the investee, be measured at fair value in the consolidated balance sheet with changes in fair value recognized in net income. For disclosure purposes, the Company will no longer be required to disclose the methods and significant assumptions used to estimate fair value for financial instruments measured at amortized cost in the consolidated balance sheet. The amended guidance will be effective for interim and annual periods beginning on January 1, 2018 for the Company and is required to be applied on a modified retrospective basis by means of a cumulative-effect adjustment to the consolidated balance sheet on that date. While the Company is currently evaluating the impact of the new accounting guidance, the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.

Accounting for Leases

In February 2016, the FASB amended the guidance on accounting for leases. The new standard requires lessees to recognize assets and liabilities on the balance sheet for the rights and obligations created by all qualifying leases with terms of more than twelve months. The recognition, measurement and presentation of expenses and cash flows arising from a lease by a lessee remains substantially unchanged and depends on classification as a finance or operating lease. The new standard also requires additional quantitative and qualitative disclosures that provide additional information about the amounts related to leasing arrangements recorded in the financial statements. The new guidance will be effective for interim and annual periods beginning on January 1, 2019 for the Company and is required to be applied on a modified retrospective basis to the earliest period presented, which includes practical expedient options in certain circumstances. The Company is currently evaluating the impact of the new accounting guidance on the Company's financial condition, results of operations or cash flows.

Accounting for Employee Share-based Payments

In March 2016, the FASB amended the accounting guidance on employee shared-based payments. Relevant changes in the amended guidance include the requirement to recognize all excess tax benefits and deficiencies upon exercise or vesting as income tax expense or benefit in the income statement; to treat excess tax benefits and deficiencies as discrete items in the reporting period they occur; to not delay recognition of excess tax benefits until the tax benefit is realized through a reduction in current taxes payable; and to make an accounting policy election to either estimate forfeitures or account for forfeiture as they occur. The new guidance will be effective for interim and annual periods beginning on January 1, 2017 for the Company and application methods vary based on the amended guidance. Early adoption in interim periods is permitted. The Company is currently evaluating the impact of the new accounting guidance on the Company's financial condition, results of operations or cash flows.

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Interest Income and Interest Expense (Tables)

3 Months Ended

Mar. 31, 2016

Interest Income and Interest Expense Disclosure [Abstract]

Interest Income and Interest Expense Disclosure

The following table shows the components of interest income and interest expense (dollars in millions):

	Three Months Ended March 31,
	2016			2015
Interest income:
Cash and cash equivalents	$	2		$	1
Cash required to be segregated under federal or other regulation	1			—
Available-for-sale securities	64			66
Held-to-maturity securities	103			88
Margin receivables	64			68
Loans	51			62
Broker-related receivables and other	—			1
Subtotal interest income	285			286
Other interest revenue(1)	23			30
Total interest income	308			316
Interest expense:
Deposits	(1		)	(2		)
Customer payables	(1		)	(1		)
Other borrowings(2)	(5		)	(41		)
Corporate debt	(13		)	(20		)
Subtotal interest expense	(20		)	(64		)
Other interest expense(3)	(1		)	(2		)
Total interest expense	(21		)	(66		)
Net interest income (4)	$	287		$	250

(1) Represents interest income on securities loaned for the periods presented.

(2) The Company terminated $4.4 billion of repurchase agreements and FHLB advances in 2015.

(3) Represents interest expense on securities borrowed for the periods presented.

(4) Beginning in 2016, corporate interest income and corporate interest expense are presented within net interest income. Prior periods have been reclassified to conform with current period presentation.

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Fair Value Disclosures (Tables)

3 Months Ended

Mar. 31, 2016

Fair Value Disclosures [Abstract]

Fair Value Inputs, Assets, Quantitative Information

The weighted average coupon rates for the available-for-sale mortgage-backed securities at March 31, 2016 are shown in the following table:

	Weighted Average Coupon Rate
Agency mortgage-backed securities	2.86	%
Agency CMOs	2.74	%

The following table presents additional information about significant unobservable inputs used in the valuation of assets measured at fair value on a nonrecurring basis that were categorized in Level 3 of the fair value hierarchy at March 31, 2016 and December 31, 2015:

	Unobservable Inputs	Average		Range
March 31, 2016
Loans receivable:
One- to four-family	Appraised value	$	395,000	$37,000-$2,000,000
Home equity	Appraised value	$	282,700	$8,000-$2,450,000
Real estate owned	Appraised value	$	304,400	$25,500-$1,630,000
December 31, 2015
Loans receivable:
One- to four-family	Appraised value	$	422,900	$8,500-$1,900,000
Home equity	Appraised value	$	274,100	$9,000-$1,300,000
Real estate owned	Appraised value	$	330,700	$26,500-$1,250,000

Fair Value Measurements, Recurring and Nonrecurring

Assets and liabilities measured at fair value at March 31, 2016 and December 31, 2015 are summarized in the following tables (dollars in millions):

	Level 1		Level 2		Level 3		Total Fair Value
March 31, 2016:
Recurring fair value measurements:
Assets
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	—	$	12,759	$	—	$	12,759
Agency debentures	—		804		—		804
U.S. Treasuries	—		293		—		293
Agency debt securities	—		77		—		77
Municipal bonds	—		35		—		35
Corporate bonds	—		4		—		4
Total debt securities	—		13,972		—		13,972
Publicly traded equity securities	33		—		—		33
Total available-for-sale securities	33		13,972		—		14,005
Other assets:
Derivative assets(1)	—		8		—		8
Total assets measured at fair value on a recurring basis(2)	$	33	$	13,980	$	—	$	14,013
Liabilities
Derivative liabilities(1)	$	—	$	131	$	—	$	131
Total liabilities measured at fair value on a recurring basis(2)	$	—	$	131	$	—	$	131
Nonrecurring fair value measurements:
Loans receivable:
One- to four-family	$	—	$	—	$	11	$	11
Home equity	—		—		8		8
Total loans receivable	—		—		19		19
Real estate owned	—		—		17		17
Total assets measured at fair value on a nonrecurring basis(3)	$	—	$	—	$	36	$	36

(1) All derivative assets and liabilities were interest rate contracts at March 31, 2016. Information related to derivative instruments is detailed in Note 7—Derivative Instruments and Hedging Activities.

(2) Assets and liabilities measured at fair value on a recurring basis represented 29% and less than 1% of the Company’s total assets and total liabilities, respectively, at March 31, 2016.

(3) Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at March 31, 2016, and for which a fair value measurement was recorded during the period.

	Level 1		Level 2		Level 3		Total Fair Value
December 31, 2015:
Recurring fair value measurements:
Assets
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	—	$	11,763	$	—	$	11,763
Agency debentures	—		557		—		557
U.S. Treasuries	—		143		—		143
Agency debt securities	—		55		—		55
Municipal bonds	—		35		—		35
Corporate bonds	—		4		—		4
Total debt securities	—		12,557		—		12,557
Publicly traded equity securities	32		—		—		32
Total available-for-sale securities	32		12,557		—		12,589
Other assets:
Derivative assets(1)	—		10		—		10
Total assets measured at fair value on a recurring basis(2)	$	32	$	12,567	$	—	$	12,599
Liabilities
Derivative liabilities(1)	$	—	$	55	$	—	$	55
Total liabilities measured at fair value on a recurring basis(2)	$	—	$	55	$	—	$	55
Nonrecurring fair value measurements:
Loans receivable:
One- to four-family	$	—	$	—	$	41	$	41
Home equity	—		—		22		22
Total loans receivable	—		—		63		63
Real estate owned	—		—		26		26
Total assets measured at fair value on a nonrecurring basis(3)	$	—	$	—	$	89	$	89

(1) All derivative assets and liabilities were interest rate contracts at December 31, 2015. Information related to derivative instruments is detailed in Note 7—Derivative Instruments and Hedging Activities.

(2) Assets and liabilities measured at fair value on a recurring basis represented 28% and less than 1% of the Company’s total assets and total liabilities, respectively, at December 31, 2015.

(3) Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at December 31, 2015, and for which a fair value measurement was recorded during the period.

Gains and Losses, Fair Value Measurements, Nonrecurring

The following table presents the gains and losses associated with the assets measured at fair value on a nonrecurring basis during the three months endedMarch 31, 2016 and 2015 (dollars in millions):

	March 31,
	2016		2015
One- to four-family	$	1	$	2
Home equity	3		4
Total losses on loans receivable measured at fair value	$	4	$	6
Losses (gains) on real estate owned measured at fair value	$	—	$	1

Fair Value, by Balance Sheet Grouping

The following table summarizes the carrying values, fair values and fair value hierarchy level classification of financial instruments that are not carried at fair value on the consolidated balance sheet at March 31, 2016 and December 31, 2015 (dollars in millions):

	March 31, 2016
	Carrying Value		Level 1		Level 2		Level 3		Total Fair Value
Assets
Cash and equivalents	$	1,627	$	1,627	$	—	$	—	$	1,627
Cash required to be segregated under federal or other regulations	$	2,158	$	2,158	$	—	$	—	$	2,158
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	12,016	$	—	$	12,327	$	—	$	12,327
Agency debentures	127		—		128		—		128
Agency debt securities	2,815		—		2,906		—		2,906
Other non-agency debt securities	10		—		—		10		10
Total held-to-maturity securities	$	14,968	$	—	$	15,361	$	10	$	15,371
Margin receivables	$	6,336	$	—	$	6,336	$	—	$	6,336
Loans receivable, net:
One- to four-family	$	2,337	$	—	$	—	$	2,282	$	2,282
Home equity	1,709		—		—		1,583		1,583
Consumer and other	314		—		—		322		322
Total loans receivable, net(1)	$	4,360	$	—	$	—	$	4,187	$	4,187
Receivables from brokers, dealers and clearing organizations	$	611	$	—	$	611	$	—	$	611
Liabilities
Deposits	$	31,829	$	—	$	31,829	$	—	$	31,829
Customer payables	$	6,793	$	—	$	6,793	$	—	$	6,793
Payables to brokers, dealers and clearing organizations	$	1,437	$	—	$	1,437	$	—	$	1,437
Trust preferred securities	$	409	$	—	$	—	$	250	$	250
Corporate debt	$	993	$	—	$	1,039	$	—	$	1,039

(1) The carrying value of loans receivable, net includes the allowance for loan losses of $322 million and loans that are valued at fair value on a nonrecurring basis at March 31, 2016.

	December 31, 2015
	Carrying Value		Level 1		Level 2		Level 3		Total Fair Value
Assets
Cash and equivalents	$	2,233	$	2,233	$	—	$	—	$	2,233
Cash required to be segregated under federal or other regulations	$	1,057	$	1,057	$	—	$	—	$	1,057
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	10,353	$	—	$	10,444	$	—	$	10,444
Agency debentures	127		—		125		—		125
Agency debt securities	2,523		—		2,544		—		2,544
Other non-agency debt securities	10		—		—		10		10
Total held-to-maturity securities	$	13,013	$	—	$	13,113	$	10	$	13,123
Margin receivables	$	7,398	$	—	$	7,398	$	—	$	7,398
Loans receivable, net:
One- to four-family	$	2,465	$	—	$	—	$	2,409	$	2,409
Home equity	1,810		—		—		1,660		1,660
Consumer and other	338		—		—		343		343
Total loans receivable, net(1)	$	4,613	$	—	$	—	$	4,412	$	4,412
Receivables from brokers, dealers and clearing organizations	$	520	$	—	$	520	$	—	$	520
Liabilities
Deposits	$	29,445	$	—	$	29,444	$	—	$	29,444
Customer Payables	$	6,544	$	—	$	6,544	$	—	$	6,544
Payables to brokers, dealers and clearing organizations	$	1,576	$	—	$	1,576	$	—	$	1,576
Other borrowings:
Securities sold under agreements to repurchase	$	82	$	—	$	82	$	—	$	82
Trust preferred securities	409		—		—		252		252
Total other borrowings	$	491	$	—	$	82	$	252	$	334
Corporate debt	$	997	$	—	$	1,055	$	—	$	1,055

(1) The carrying value of loans receivable, net includes the allowance for loan losses of $353 million and loans that are valued at fair value on a nonrecurring basis at December 31, 2015.

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Offsetting Assets and Liabilities (Tables)

3 Months Ended

Mar. 31, 2016

Offsetting Assets and Liabilities [Abstract]

Offsetting Assets and Liabilities [Table Text Block]

The following table presents information about these transactions to enable the users of the Company’s financial statements to evaluate the potential effect of rights of set-off between these recognized assets and recognized liabilities at March 31, 2016 and December 31, 2015 (dollars in millions):

										Gross Amounts Not Offset in the Consolidated Balance Sheet
				Gross Amounts of Recognized Assets and Liabilities		Gross Amounts Offset in the Consolidated Balance Sheet		Net Amounts Presented in the Consolidated Balance Sheet (1)(2)		Financial Instruments			Collateral Received or Pledged (Including Cash)			Net Amount
March 31, 2016
	Assets:
		Deposits paid for securities borrowed (3)		$	186	$	—	$	186	$	(144	)	$	(33	)	$	9
			Total	$	186	$	—	$	186	$	(144	)	$	(33	)	$	9
	Liabilities:
		Deposits received for securities loaned (4)		1,395		—		1,395		(144		)	(1,160		)	91
		Derivative liabilities (5)(6)		31		—		31		—			(31		)	—
			Total	$	1,426	$	—	$	1,426	$	(144	)	$	(1,191	)	$	91
December 31, 2015
	Assets:
		Deposits paid for securities borrowed (3)		$	120	$	—	$	120	$	(94	)	$	(18	)	$	8
			Total	$	120	$	—	$	120	$	(94	)	$	(18	)	$	8
	Liabilities:
		Deposits received for securities loaned (4)		1,535		—		1,535		(94		)	(1,314		)	127
		Repurchase agreements (6)		82		—		82		—			(81		)	1
		Derivative liabilities (5)(6)		11		—		11		—			(11		)	—
			Total	$	1,628	$	—	$	1,628	$	(94	)	$	(1,406	)	$	128

(1) Net amount of deposits paid for securities borrowed presented in the consolidated balance sheet are reflected in the receivables from brokers, dealers and clearing organizations line item.

(2) Net amount of deposits received for securities loaned, repurchase agreements and derivative liabilities presented in the consolidated balance sheet are reflected in the payables to brokers, dealers and clearing organizations, other borrowings and other liabilities line items, respectively.

(3) Included in the gross amounts of deposits paid for securities borrowed was $52 million and $34 million at March 31, 2016 and December 31, 2015, respectively, transacted through a program with a clearing organization, which guarantees the return of cash to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.

(4) Included in the gross amounts of deposits received for securities loaned was $698 million and $722 million at March 31, 2016 and December 31, 2015, respectively, transacted through a program with a clearing organization, which guarantees the return of securities to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.

(5) Excludes net accrued interest payable of $1 million and $3 million at March 31, 2016 and December 31, 2015, respectively.

(6) The Company pledges available-for-sale and held-to-maturity securities as collateral for amounts due on repurchase agreements and derivative liabilities. The collateral pledged included available-for-sale securities at fair value and held-to-maturity securities at amortized cost for March 31, 2016 and available-for-sale securities at fair value for December 31, 2015.

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Available-for-Sale and Held-to-Maturity Securities (Tables)

3 Months Ended

Mar. 31, 2016

Investments, Debt and Equity Securities [Abstract]

Investments Securities

The amortized cost and fair value of available-for-sale and held-to-maturity securities at March 31, 2016 and December 31, 2015 are shown in the following tables (dollars in millions):

	Amortized Cost		Gross Unrealized / Unrecognized Gains		Gross Unrealized / Unrecognized Losses			Fair Value
March 31, 2016:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	12,716	$	106	$	(63	)	$	12,759
Agency debentures	763		42		(1		)	804
U.S. Treasuries	290		7		(4		)	293
Agency debt securities	75		2		—			77
Municipal bonds	34		1		—			35
Corporate bonds	5		—		(1		)	4
Total debt securities	13,883		158		(69		)	13,972
Publicly traded equity securities(1)	33		—		—			33
Total available-for-sale securities	$	13,916	$	158	$	(69	)	$	14,005
Held-to-maturity securities:
Agency residential mortgage-backed securities and CMOs	$	12,016	$	330	$	(19	)	$	12,327
Agency debentures	127		1		—			128
Agency debt securities	2,815		91		—			2,906
Other non-agency debt securities	10		—		—			10
Total held-to-maturity securities	$	14,968	$	422	$	(19	)	$	15,371
December 31, 2015:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	11,888	$	41	$	(166	)	$	11,763
Agency debentures	551		18		(12		)	557
U.S. Treasuries	147		—		(4		)	143
Agency debt securities	55		—		—			55
Municipal bonds	35		—		—			35
Corporate bonds	5		—		(1		)	4
Total debt securities	12,681		59		(183		)	12,557
Publicly traded equity securities(1)	33		—		(1		)	32
Total available-for-sale securities	$	12,714	$	59	$	(184	)	$	12,589
Held-to-maturity securities:
Agency residential mortgage-backed securities and CMOs	$	10,353	$	149	$	(58	)	$	10,444
Agency debentures	127		—		(2		)	125
Agency debt securities	2,523		34		(13		)	2,544
Other non-agency debt securities	10		—		—			10
Total held-to-maturity securities	$	13,013	$	183	$	(73	)	$	13,123

(1) Publicly traded equity securities consisted of investments in a mutual fund related to the Community Reinvestment Act.

Investments Classified by Contractual Maturity Date

The contractual maturities of all available-for-sale and held-to-maturity debt securities at March 31, 2016 are shown below (dollars in millions):

	Amortized Cost		Fair Value
Available-for-sale debt securities:
Due within one year	$	—	$	—
Due within one to five years	21		21
Due within five to ten years	2,952		2,998
Due after ten years	10,910		10,953
Total available-for-sale debt securities	$	13,883	$	13,972
Held-to-maturity debt securities:
Due within one year	$	43	$	43
Due within one to five years	1,294		1,353
Due within five to ten years	4,234		4,381
Due after ten years	9,397		9,594
Total held-to-maturity debt securities	$	14,968	$	15,371

Schedule of Unrealized Loss on Investments

The following tables show the fair value and unrealized or unrecognized losses on available-for-sale and held-to-maturity securities, aggregated by investment category, and the length of time that individual securities have been in a continuous unrealized or unrecognized loss position at March 31, 2016 and December 31, 2015 (dollars in millions):

	Less than 12 Months					12 Months or More					Total
	Fair Value		Unrealized / Unrecognized Losses			Fair Value		Unrealized / Unrecognized Losses			Fair Value		Unrealized / Unrecognized Losses
March 31, 2016:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	3,315	$	(24	)	$	2,521	$	(39	)	$	5,836	$	(63	)
Agency debentures	149		(1		)	15		—			164		(1		)
U.S. Treasuries	139		(4		)	—		—			139		(4		)
Corporate bonds	—		—			4		(1		)	4		(1		)
Total temporarily impaired available-for-sale securities	$	3,603	$	(29	)	$	2,540	$	(40	)	$	6,143	$	(69	)
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	230	$	(2	)	$	1,353	$	(17	)	$	1,583	$	(19	)
Agency debt securities	20		—			—		—			20		—
Total temporarily impaired held-to-maturity securities	$	250	$	(2	)	$	1,353	$	(17	)	$	1,603	$	(19	)
December 31, 2015:
Available-for-sale securities:
Debt securities:
Agency mortgage-backed securities and CMOs	$	6,832	$	(88	)	$	2,496	$	(78	)	$	9,328	$	(166	)
Agency debentures	329		(12		)	9		—			338		(12		)
U.S. Treasuries	143		(4		)	—		—			143		(4		)
Agency debt securities	55		—			—		—			55		—
Municipal bonds	—		—			15		—			15		—
Corporate bonds	—		—			4		(1		)	4		(1		)
Publicly traded equity securities	32		(1		)	—		—			32		(1		)
Total temporarily impaired available-for-sale securities	$	7,391	$	(105	)	$	2,524	$	(79	)	$	9,915	$	(184	)
Held-to-maturity securities:
Agency mortgage-backed securities and CMOs	$	2,807	$	(25	)	$	1,495	$	(33	)	$	4,302	$	(58	)
Agency debentures	114		(2		)	—		—			114		(2		)
Agency debt securities	1,006		(10		)	134		(3		)	1,140		(13		)
Total temporarily impaired held-to-maturity securities	$	3,927	$	(37	)	$	1,629	$	(36	)	$	5,556	$	(73	)

Gains (Losses) on Loans and Investments

The detailed components of the gains (losses) on securities and other line item on the consolidated statement of income for the three months endedMarch 31, 2016 and 2015 are as follows (dollars in millions):

	Three Months Ended March 31,
	2016			2015
Hedge ineffectiveness	$	(2	)	$	(1	)
Gains on available-for-sale securities	15			10
Equity method investment income (loss) and other	(3		)	6
Gains (losses) on securities and other	$	10		$	15

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Loans Receivable, Net (Tables)

3 Months Ended

Mar. 31, 2016

Loans and Leases Receivable Disclosure [Abstract]

Total Loans Receivable, Net [Table Text Block]

Loans receivable, net at March 31, 2016 and December 31, 2015 are summarized as follows (dollars in millions):

	March 31, 2016			December 31, 2015
One- to four-family	$	2,370		$	2,488
Home equity	1,974			2,114
Consumer and other	317			341
Total loans receivable	4,661			4,943
Unamortized premiums, net	21			23
Allowance for loan losses	(322		)	(353		)
Total loans receivable, net	$	4,360		$	4,613

Loans Receivable, Allowance for Loan Losses

The following table presents the total recorded investment in loans receivable and allowance for loan losses by loans that have been collectively evaluated for impairment and those that have been individually evaluated for impairment by loan class at March 31, 2016 and December 31, 2015 (dollars in millions):

	Recorded Investment				Allowance for Loan Losses
	March 31, 2016		December 31, 2015		March 31, 2016		December 31, 2015
Collectively evaluated for impairment:
One- to four-family	$	2,109	$	2,219	$	41	$	31
Home equity	1,767		1,915		217		255
Consumer and other	320		344		6		6
Total collectively evaluated for impairment	4,196		4,478		264		292
Individually evaluated for impairment:
One- to four-family	277		286		8		9
Home equity	209		202		50		52
Total individually evaluated for impairment	486		488		58		61
Total	$	4,682	$	4,966	$	322	$	353

The following table provides a roll forward by loan portfolio of the allowance for loan losses for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31, 2016
	One- to Four-Family			Home Equity			Consumer and Other			Total
Allowance for loan losses, beginning of period	$	40		$	307		$	6		$	353
Provision (benefit) for loan losses	8			(42		)	—			(34		)
Charge-offs	(1		)	(5		)	(2		)	(8		)
Recoveries(1)	2			7			2			11
Charge-offs, net	1			2			—			3
Allowance for loan losses, end of period	$	49		$	267		$	6		$	322

	Three Months Ended March 31, 2015
	One- to Four-Family			Home Equity			Consumer and Other			Total
Allowance for loan losses, beginning of period	$	27		$	367		$	10		$	404
Provision (benefit) for loan losses	5			(2		)	2			5
Charge-offs	(1		)	(10		)	(3		)	(14		)
Recoveries	—			5			2			7
Charge-offs, net	(1		)	(5		)	(1		)	(7		)
Allowance for loan losses, end of period	$	31		$	360		$	11		$	402

(1) Includes a one-time payment from a third party mortgage originator of $3 million to satisfy in full all pending and future repurchase requests with them for the three months ended March 31, 2016.

Credit Quality Indicators for Loan Portfolio

The following tables show the distribution of the Company’s mortgage loan portfolios by credit quality indicator at March 31, 2016 and December 31, 2015 (dollars in millions):

	One- to Four-Family						Home Equity
Current LTV/CLTV(1)	March 31, 2016			December 31, 2015			March 31, 2016			December 31, 2015
<=80%	$	1,482		$	1,519		$	802		$	843
80%-100%	560			609			507			549
100%-120%	206			227			387			420
>120%	122			133			278			302
Total mortgage loans receivable	$	2,370		$	2,488		$	1,974		$	2,114
Average estimated current LTV/CLTV (2)	76		%	77		%	90		%	90		%
Average LTV/CLTV at loan origination (3)	71		%	71		%	81		%	81		%

(1) Current CLTV calculations for home equity loans are based on the maximum available line for home equity lines of credit and outstanding principal balance for home equity installment loans. For home equity loans in the second lien position, the original balance of the first lien loan at origination date and updated valuations on the property underlying the loan are used to calculate CLTV. Current property values are updated on a quarterly basis using the most recent property value data available to the Company. For properties in which the Company did not have an updated valuation, home price indices were utilized to estimate the current property value.

(2) The average estimated current LTV/CLTV ratio reflects the outstanding balance at the balance sheet date and the maximum available line for home equity lines of credit, divided by the estimated current value of the underlying property.

(3) Average LTV/CLTV at loan origination calculations are based on LTV/CLTV at time of purchase for one- to four-family purchased loans and home equity installment loans and maximum available line for home equity lines of credit.

	One- to Four-Family				Home Equity
Current FICO(1)	March 31, 2016		December 31, 2015		March 31, 2016		December 31, 2015
>=720	$	1,357	$	1,423	$	994	$	1,069
719 - 700	219		246		201		222
699 - 680	195		198		177		183
679 - 660	163		150		144		152
659 - 620	167		198		196		203
<620	269		273		262		285
Total mortgage loans receivable	$	2,370	$	2,488	$	1,974	$	2,114

(1) FICO scores are updated on a quarterly basis; however, there were approximately $37 million and $39 million of one- to four-family loans at March 31, 2016 and December 31, 2015, respectively, and $3 million of home equity loans at both March 31, 2016 and December 31, 2015 for which the updated FICO scores were not available. For these loans, the current FICO distribution included the most recent FICO scores where available, otherwise the original FICO score was used.

Concentration of Credit Risk

The following table outlines when one- to four-family and home equity lines of credit convert to amortizing by percentage of the one- to four-family portfolio and home equity line of credit portfolios, respectively, at March 31, 2016:

Period of Conversion to Amortizing Loan	% of One- to Four-Family Portfolio	% of Home Equity Line of  Credit Portfolio
Already amortizing	62%	53%
Through December 31, 2016	15%	32%
Year ending December 31, 2017	23%	14%
Year ending December 31, 2018 or later	—%	1%

Loans by Delinquency Category and Non-Performing Loans

The following table shows the comparative data for nonperforming loans at March 31, 2016 and December 31, 2015 (dollars in millions):

	March 31, 2016		December 31, 2015
One- to four-family	$	259	$	263
Home equity	165		154
Consumer and other	1		1
Total nonperforming loans receivable	$	425	$	418

The following table shows total loans receivable by delinquency category at March 31, 2016 and December 31, 2015 (dollars in millions):

	Current		30-89 Days Delinquent		90-179 Days Delinquent		180+ Days Delinquent		Total
March 31, 2016
One- to four-family	$	2,160	$	74	$	28	$	108	$	2,370
Home equity	1,839		52		28		55		1,974
Consumer and other	311		5		1		—		317
Total loans receivable	$	4,310	$	131	$	57	$	163	$	4,661
December 31, 2015
One- to four-family	$	2,279	$	72	$	26	$	111	$	2,488
Home equity	1,978		52		31		53		2,114
Consumer and other	334		6		1		—		341
Total loans receivable	$	4,591	$	130	$	58	$	164	$	4,943

Impaired Financing Receivables

The following table shows detailed information related to the Company’s TDRs at March 31, 2016 and December 31, 2015 (dollars in millions):

	March 31, 2016						December 31, 2015
	Recorded Investment in TDRs		Specific Valuation Allowance		Net Investment in TDRs		Recorded Investment in TDRs		Specific Valuation Allowance		Net Investment in TDRs
With a recorded allowance:
One- to four-family	$	69	$	8	$	61	$	72	$	9	$	63
Home equity	$	115	$	50	$	65	$	111	$	52	$	59
Without a recorded allowance:(1)
One- to four-family	$	208	$	—	$	208	$	214	$	—	$	214
Home equity	$	94	$	—	$	94	$	91	$	—	$	91
Total:
One- to four-family	$	277	$	8	$	269	$	286	$	9	$	277
Home equity	$	209	$	50	$	159	$	202	$	52	$	150

(1) Represents loans where the discounted cash flow analysis or collateral value is equal to or exceeds the recorded investment in the loan.

The following table shows the average recorded investment and interest income recognized both on a cash and accrual basis for the Company’s TDRs during the three months ended March 31, 2016 and 2015 (dollars in millions):

	Average Recorded Investment				Interest Income Recognized
	Three Months Ended March 31,				Three Months Ended March 31,
	2016		2015		2016		2015
One- to four-family	$	282	$	313	$	2	$	2
Home equity	205		218		4		5
Total	$	487	$	531	$	6	$	7

The following table shows a summary of the Company’s recorded investment in TDRs that were on accrual and nonaccrual status, further disaggregated by delinquency status, in addition to the recorded investment in TDRs at March 31, 2016 and December 31, 2015 (dollars in millions):

			Nonaccrual TDRs
	Accrual  TDRs(1)		Current(2)		30-89 Days Delinquent		90-179 Days Delinquent		180+ Days Delinquent		Total Recorded Investment in  TDRs (3)(4)
March 31, 2016
One- to four-family	$	105	$	104	$	19	$	6	$	43	$	277
Home equity	114		53		12		7		23		209
Total	$	219	$	157	$	31	$	13	$	66	$	486
December 31, 2015
One- to four-family	$	106	$	106	$	19	$	8	$	47	$	286
Home equity	120		42		11		8		21		202
Total	$	226	$	148	$	30	$	16	$	68	$	488

(1) Represents loans modified as TDRs that are current and have made six or more consecutive payments.

(2) Represents loans modified as TDRs that are current but have not yet made six consecutive payments, bankruptcy loans and certain junior lien TDRs that have a delinquent senior lien.

(3) The unpaid principal balance in one- to four-family TDRs was $275 million and $283 million at March 31, 2016 and December 31, 2015, respectively. For home equity loans, the recorded investment in TDRs represents the unpaid principal balance.

(4) Total recorded investment in TDRs at March 31, 2016 consisted of $335 million of loans modified as TDRs and $151 million of loans that have been charged off due to bankruptcy notification. Total recorded investment in TDRs at December 31, 2015 consisted of $334 million of loans modified as TDRs and $154 million of loans that have been charged off due to bankruptcy notification.

Troubled Debt Restructurings - Modifications

The following table shows loans modified as TDRs and the specific valuation allowance by loan portfolio as well as the percentage of total expected losses at March 31, 2016 and December 31, 2015 (dollars in millions):

	Recorded Investment in Modifications before  Charge-offs		Charge-offs			Recorded Investment in Modifications		Specific Valuation Allowance			Net Investment in Modifications		Specific  Valuation Allowance as a % of Modifications		Total Expected Losses
March 31, 2016
One- to four-family	$	208	$	(45	)	$	163	$	(8	)	$	155	5	%	26	%
Home equity	288		(116		)	172		(50		)	122		29	%	58	%
Total	$	496	$	(161	)	$	335	$	(58	)	$	277	17	%	44	%
December 31, 2015
One- to four-family	$	216	$	(46	)	$	170	$	(9	)	$	161	5	%	25	%
Home equity	284		(120		)	164		(52		)	112		32	%	61	%
Total	$	500	$	(166	)	$	334	$	(61	)	$	273	18	%	45	%

The following tables provide the number of loans and post-modification balances immediately after being modified by major class during the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31, 2016
		Interest Rate Reduction
	Number of Loans	Re-age/ Extension/ Interest Capitalization		Other with Interest Rate Reduction		Other(1)		Total
One- to four-family	14	$	4	$	—	$	1	$	5
Home equity	193	2		1		12		15
Total	207	$	6	$	1	$	13	$	20

	Three Months Ended March 31, 2015
		Interest Rate Reduction
	Number of Loans	Re-age/ Extension/ Interest Capitalization		Other with Interest Rate Reduction		Other(1)		Total
One- to four-family	6	$	1	$	—	$	—	$	1
Home equity	243	1		1		16		18
Total	249	$	2	$	1	$	16	$	19

(1) Includes TDRs that resulted from a loan modification program being offered to a subset of borrowers with home equity lines of credit whose original loan terms provided the borrowers the option to accelerate their date of conversion to amortizing loans. As certain terms of the Company's offer represented economic concessions, such as longer amortization periods than were in the original loan agreements, to certain borrowers experiencing financial difficulty, this program resulted in $9 million and $14 million of TDRs during the first quarter of 2016 and 2015, respectively.

The following table shows the recorded investment in modifications that experienced a payment default within 12 months after the modification for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31,
	2016			2015
	Number of Loans	Recorded Investment		Number of Loans	Recorded Investment
One- to four-family(1)	5	$	2	2	$	1
Home equity(2)(3)	13	1		40	2
Total	18	$	3	42	$	3

(1) For three months ended March 31, 2016 and 2015, less than $1 million and $0, respectively, of the recorded investment in one- to four-family loans that had a payment default in the trailing 12 months was classified as current.

(2) For both the three months ended March 31, 2016 and 2015, less than $1 million of the recorded investment in home equity loans that had a payment default in the trailing 12 months was classified as current.

(3) The majority of these home equity modifications during the three months ended March 31, 2015 experienced servicer transfers during this same period.

The following table shows loans modified as TDRs by delinquency category at March 31, 2016 and December 31, 2015 (dollars in millions):

	Modifications Current		Modifications 30-89 Days Delinquent		Modifications 90-179 Days Delinquent		Modifications 180+ Days Delinquent		Total Recorded Investment in Modifications(1)
March 31, 2016
One- to four-family	$	137	$	9	$	4	$	13	$	163
Home equity	145		9		5		13		172
Total	$	282	$	18	$	9	$	26	$	335
December 31, 2015
One- to four-family	$	138	$	11	$	5	$	16	$	170
Home equity	139		8		6		11		164
Total	$	277	$	19	$	11	$	27	$	334

(1) Includes loans modified as TDRs that also had received a bankruptcy notification of $43 million and $42 million at March 31, 2016 and December 31, 2015, respectively.

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Derivative Instruments and Hedging Activities (Tables)

3 Months Ended

Mar. 31, 2016

Derivative Instruments and Hedging Activities Disclosures [Line Items]

Schedule of Fair Value Amounts of Derivatives Designated as Hedging Instruments

The following table summarizes the fair value of derivatives as reported in the consolidated balance sheet at March 31, 2016 and December 31, 2015 (dollars in millions):

			Fair Value
	Notional		Asset(1)		Liability(2)			Net(3)
March 31, 2016
Interest rate contracts:
Fair value hedges	$	2,176	$	8	$	(131	)	$	(123	)
Total derivatives designated as hedging instruments(4)	$	2,176	$	8	$	(131	)	$	(123	)
December 31, 2015
Interest rate contracts:
Fair value hedges	$	2,204	$	10	$	(55	)	$	(45	)
Total derivatives designated as hedging instruments(4)	$	2,204	$	10	$	(55	)	$	(45	)

(1) Reflected in the other assets line item on the consolidated balance sheet.

(2) Reflected in the other liabilities line item on the consolidated balance sheet.

(3) Represents derivative assets net of derivative liabilities for disclosure purposes only.

(4) All derivatives were designated as hedging instruments at March 31, 2016 and December 31, 2015

Fair Value Hedging [Member]

Derivative Instruments and Hedging Activities Disclosures [Line Items]

Schedule of Effect of Derivatives designated as Fair Value Hedges and Related Hedged Items

The following table summarizes the effect of interest rate contracts designated as fair value hedges and related hedged items on the consolidated statement of income for the three months ended March 31, 2016 and 2015 (dollars in millions):

	Three Months Ended March 31,
	2016								2015
	Hedging Instrument			Hedged Item		Hedge Ineffectiveness(1)			Hedging Instrument			Hedged Item		Hedge Ineffectiveness(1)
Agency debentures	$	(47	)	$	46	$	(1	)	$	(21	)	$	20	$	(1	)
Agency mortgage-backed securities	(69		)	68		(1		)	(19		)	19		—
Total gains (losses) included in earnings	$	(116	)	$	114	$	(2	)	$	(40	)	$	39	$	(1	)

(1) Reflected in the gains (losses) on securities and other line item on the consolidated statement of income.

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Deposits (Tables)

3 Months Ended

Mar. 31, 2016

Deposits [Abstract]

Schedule Of Deposits By Type

Deposits are summarized as follows (dollars in millions):

	Amount				Weighted-Average Rate
	March 31, 2016		December 31, 2015		March 31, 2016		December 31, 2015
Sweep deposits(1)	$	26,380	$	24,018	0.01	%	0.01	%
Complete savings deposits	3,347		3,357		0.01	%	0.01	%
Checking deposits	1,286		1,239		0.03	%	0.03	%
Other money market and savings deposits	779		792		0.01	%	0.01	%
Time deposits(2)	37		39		0.34	%	0.38	%
Total deposits(3)	$	31,829	$	29,445	0.01	%	0.01	%

(1) The Company's sweep product transfers brokerage customer balances to banking subsidiaries, which hold these funds as customer deposits in FDIC insured demand deposit and money market deposit accounts.

(2) Time deposits represent certificates of deposit and brokered certificates of deposit.

(3) As of March 31, 2016 and December 31, 2015, the Company had $178 million and $173 million in non-interest bearing deposits, respectively.

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Corporate Debt (Tables)

3 Months Ended

Mar. 31, 2016

Debt Disclosure [Abstract]

Schedule of Corporate Debt Instruments

Corporate debt at March 31, 2016 and December 31, 2015 is outlined in the following table (dollars in millions):

	Face Value		Discount			Net
March 31, 2016
Interest-bearing notes:
5 3/8% Notes, due 2022	$	540	$	(5	)	$	535
4 5/8% Notes, due 2023	460		(5		)	455
Total interest-bearing notes	1,000		(10		)	990
Non-interest-bearing debt:
0% Convertible debentures, due 2019	3		—			3
Total corporate debt	$	1,003	$	(10	)	$	993

	Face Value		Discount			Net
December 31, 2015
Interest-bearing notes:
5 3/8% Notes, due 2022	$	540	$	(6	)	$	534
4 5/8% Notes, due 2023	460		(5		)	455
Total interest-bearing notes	1,000		(11		)	989
Non-interest-bearing debt:
0% Convertible debentures, due 2019	8		—			8
Total corporate debt	$	1,008	$	(11	)	$	997

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Other Borrowings (Tables)

3 Months Ended

Mar. 31, 2016

Other Borrowings Disclosure [Abstract]

Schedule Of Maturities Summary Of Other Borrowings

Other borrowings at March 31, 2016 and December 31, 2015, were as follows (dollars in millions):

	March 31, 2016		December 31, 2015
Trust preferred securities(1)	$	409	$	409
Repurchase Agreements(2)	—		82
Total other borrowings	$	409	$	491

(1) The Company's TRUPs do not begin maturing until 2031.

(2) The maximum amount at any month end for repurchase agreements was $3.8 billion for the yearendedDecember 31, 2015.

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Income Taxes (Tables)

3 Months Ended

Mar. 31, 2016

Income Tax Disclosure [Abstract]

Schedule of Deferred Tax Assets and Liabilities

The Company’s deferred tax asset, valuation allowance, and deferred tax liability balances at March 31, 2016 and December 31, 2015 are summarized in the following table (dollars in millions):

	March 31,			December 31,
	2016			2015
Total deferred tax assets	$	1,436		$	1,548
Valuation allowance	(50		)	(82		)
Total deferred tax assets, net of valuation allowance	1,386			1,466
Total deferred tax liabilities	(446		)	(433		)
Net deferred tax assets, net	$	940		$	1,033

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Shareholders' Equity (Tables)

3 Months Ended

Mar. 31, 2016

Equity [Abstract]

Schedule of Accumulated Other Comprehensive Loss

The following tables present after-tax changes in each component of accumulated other comprehensive loss for the three months endedMarch 31, 2016 and 2015 (dollars in millions):

	Available-for-sale Securities			Cash Flow  Hedging Instruments		Foreign  Currency Translation		Total
Beginning balance, December 31, 2015	$	(101	)	$	—	$	2	$	(99	)
Other comprehensive income before reclassifications	94			—		—		94
Amounts reclassified from accumulated other comprehensive loss	(9		)	—		—		(9		)
Net change	85			—		—		85
Ending balance, March 31, 2016	$	(16	)	$	—	$	2	$	(14	)

	Available-for-sale Securities			Cash Flow  Hedging Instruments			Foreign  Currency Translation		Total
Beginning balance, December 31, 2014	$	7		$	(261	)	$	5	$	(249	)
Other comprehensive income (loss) before reclassifications	39			(11		)	—		28
Amounts reclassified from accumulated other comprehensive loss	(6		)	16			—		10
Net change	33			5			—		38
Ending balance, March 31, 2015	$	40		$	(256	)	$	5	$	(211	)

Reclassification out of Accumulated Other Comprehensive Loss

he following table presents the income statement line items impacted by reclassifications out of accumulated other comprehensive loss for the three months endedMarch 31, 2016 and 2015 (dollars in millions):

Accumulated Other Comprehensive Loss Components	Amounts Reclassified from Accumulated Other Comprehensive Loss						Affected Line Items in the Consolidated Statement of Income
	Three Months Ended March 31,
	2016			2015
Available-for-sale securities:
	$	15		$	10		Gains (losses) on securities and other
	(6		)	(4		)	Tax expense
	$	9		$	6		Reclassification into earnings, net
Cash flow hedging instruments:
	$	—		$	(26	)	Interest expense
	—			10			Tax benefit
	$	—		$	(16	)	Reclassification into earnings, net

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Earnings Per Share (Tables)

3 Months Ended

Mar. 31, 2016

Earnings Per Share [Abstract]

Schedule of Earnings Per Share Reconciliation

The following table presents a reconciliation of basic and diluted earnings per share (in millions, except share data and per share amounts):

	Three Months Ended March 31,
	2016		2015
Basic:
Net income	$	153	$	40
Basic weighted-average shares outstanding (in thousands)	285,274		289,741
Basic earnings per share	$	0.54	$	0.14
Diluted:
Net income	$	153	$	40
Basic weighted-average shares outstanding (in thousands)	285,274		289,741
Effect of dilutive securities:
Weighted-average convertible debentures (in thousands)	597		3,640
Weighted-average options and restricted stock issued to employees (in thousands)	809		1,341
Diluted weighted-average shares outstanding (in thousands)	286,680		294,722
Diluted earnings per share	$	0.53	$	0.14

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Regulatory Requirements (Tables)

3 Months Ended

Mar. 31, 2016

Regulatory Capital Requirements [Abstract]

Schedule Of Subsidiary Compliance With Regulatory Capital Requirements

The tables below summarize the minimum capital requirements and excess capital for the Company’s broker-dealer subsidiaries at March 31, 2016 and December 31, 2015 (dollars in millions):

	Required Net Capital		Net Capital		Excess Net Capital
March 31, 2016:
E*TRADE Clearing(1)(2)	$	139	$	911	$	772
E*TRADE Securities(1)(3)	—		59		59
Other broker-dealers	—		11		11
Total	$	139	$	981	$	842
December 31, 2015:
E*TRADE Clearing(1)	$	161	$	1,007	$	846
E*TRADE Securities(1)	—		49		49
Other broker-dealers	1		15		14
Total	$	162	$	1,071	$	909

(1) Elected to use the Alternative method to compute net capital. The net capital requirement was $250,000 for E*TRADE Securities for both periods presented.

(2) E*TRADE Clearing paid a dividend of $124 million to the parent company during the first quarter of 2016 and $75 million in April 2016.

(3) E*TRADE Securities paid a dividend of $24 million to the parent company during the first quarter of 2016 and $27 million in April 2016.

Schedule of Compliance with Regulatory Capital Requirements under Banking Regulations

E*TRADE Financial and E*TRADE Bank were categorized as "well capitalized" under the regulatory framework for prompt corrective action for the periods presented in the table below (dollars in millions):

	March 31, 2016										December 31, 2015
	Actual				Well Capitalized Minimum Capital				Excess Capital		Actual				Well Capitalized Minimum Capital				Excess Capital
	Amount		Ratio		Amount		Ratio		Amount		Amount		Ratio		Amount		Ratio		Amount
E*TRADE Financial:
Tier 1 leverage	$	3,410	7.8	%	$	2,177	5.0	%	$	1,233	$	3,747	9.0	%	$	2,093	5.0	%	$	1,654
Common equity Tier 1 capital	$	3,410	34.5	%	$	642	6.5	%	$	2,768	$	3,747	39.3	%	$	620	6.5	%	$	3,127
Tier 1 risk-based capital	$	3,410	34.5	%	$	791	8.0	%	$	2,619	$	3,747	39.3	%	$	763	8.0	%	$	2,984
Total risk-based capital	$	3,956	40.0	%	$	988	10.0	%	$	2,968	$	4,186	43.9	%	$	954	10.0	%	$	3,232

	March 31, 2016										December 31, 2015
	Actual				Well Capitalized Minimum Capital				Excess Capital		Actual				Well Capitalized Minimum Capital				Excess Capital
	Amount		Ratio		Amount		Ratio		Amount		Amount		Ratio		Amount		Ratio		Amount
E*TRADE Bank(1)
Tier 1 leverage	$	2,895	8.6	%	$	1,691	5.0	%	$	1,204	$	3,075	9.7	%	$	1,579	5.0	%	$	1,496
Common equity Tier 1 capital	$	2,895	33.3	%	$	565	6.5	%	$	2,330	$	3,075	36.5	%	$	548	6.5	%	$	2,527
Tier 1 risk-based capital	$	2,895	33.3	%	$	696	8.0	%	$	2,199	$	3,075	36.5	%	$	674	8.0	%	$	2,401
Total risk-based capital	$	3,009	34.6	%	$	869	10.0	%	$	2,140	$	3,185	37.8	%	$	842	10.0	%	$	2,343

(1) E*TRADE Bank paid $248 million in dividends to the parent company during the first quarter of 2016.

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Organization, Basis of Presentation and Summary of Significant Accounting Policies (Details) - USD ($) $ in Billions	Mar. 31, 2016	Dec. 31, 2015
Margin Receivables [Abstract]
Margin receivables securities pledged as collateral	$ 8.7	$ 10.1
Margin receivable securities sold or repledged	$ 2.3	$ 2.5

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Interest Income and Interest Expense (Details) - USD ($) $ in Millions	3 Months Ended		12 Months Ended
	Mar. 31, 2016	Mar. 31, 2015	Dec. 31, 2015
Interest income:
Cash and cash equivalents	$ 2	$ 1
Cash required to be segregated under federal or other regulation	1	0
Available-for-sale securities	64	66
Held-to-maturity securities	103	88
Margin receivables	64	68
Loans	51	62
Broker-related receivables and other	0	1
Subtotal interest income	285	286
Other interest revenue(1)	23	30
Total interest income	308	316
Interest expense:
Deposits	(1)	(2)
Customer payables	(1)	(1)
Other borrowings(2)	(5)	(41)
Corporate debt	(13)	(20)
Subtotal interest expense	(20)	(64)
Other interest expense(3)	(1)	(2)
Total interest expense	(21)	(66)
Net interest income (4)	$ 287	$ 250
Termination of legacy wholesale funding obligations			$ 4,400

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Fair Value Disclosures (Details - Inputs) - USD ($)	Mar. 31, 2016	Dec. 31, 2015
Agency mortgage-backed securities [Member] | Weighted Average [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Coupon Rate	2.86%
Agency CMOs [Member] | Weighted Average [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Coupon Rate	2.74%
Loans Receivable [Member] | One- To Four-Family [Member] | Weighted Average [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Appraised Value	$ 395,000	$ 422,900
Loans Receivable [Member] | One- To Four-Family [Member] | Maximum [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Appraised Value	2,000,000	1,900,000
Loans Receivable [Member] | One- To Four-Family [Member] | Minimum [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Appraised Value	37,000	8,500
Loans Receivable [Member] | Home Equity [Member] | Weighted Average [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Appraised Value	282,700	274,100
Loans Receivable [Member] | Home Equity [Member] | Maximum [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Appraised Value	2,450,000	1,300,000
Loans Receivable [Member] | Home Equity [Member] | Minimum [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Appraised Value	8,000	9,000
Real Estate Owned [Member] | Weighted Average [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Appraised Value	304,400	330,700
Real Estate Owned [Member] | Maximum [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Appraised Value	1,630,000	1,250,000
Real Estate Owned [Member] | Minimum [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Inputs, Assets, Quantitative Information [Line Items]
Appraised Value	$ 25,500	$ 26,500

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Fair Value Disclosures (Details - Recurring and Nonrecurring) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015	Dec. 31, 2015
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	$ 14,005,000		$ 12,589,000
Assets measured at fair value on recurring basis percentage of total assets	29.00%		28.00%
Fair Value, Transfers Between Level 1 and Level 2, Description and Policy (Textuals) [Abstract]
Fair value, assets, Level 1 to Level 2 transfers, amount	$ 0	$ 0
Fair value, assets, Level 2 to Level 1 transfers, amount	0	0
Fair value, liabilities, Level 1 to Level 2 transfers, amount	0	0
Fair value, liabilities, Level 2 to Level 1 transfers, amount	$ 0	0
Less than [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Liabilities measured at fair value on recurring basis percentage of total liabilities	1.00%		1.00%
Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	$ 14,005,000		$ 12,589,000
Derivative assets	8,000		10,000
Total assets measured at fair value on a recurring basis	14,013,000		12,599,000
Derivative Liability	131,000		55,000
Total liabilities measured at fair value on a recurring basis	131,000		55,000
Fair Value, Measurements, Nonrecurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total loans receivable	19,000		63,000
REO	17,000		26,000
Total Assets Measured at Fair Value On A Nonrecurring Basis	36,000		89,000
Level 1 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	33,000		32,000
Total assets measured at fair value on a recurring basis	33,000		32,000
Level 2 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	13,972,000		12,557,000
Derivative assets	8,000		10,000
Total assets measured at fair value on a recurring basis	13,980,000		12,567,000
Derivative Liability	131,000		55,000
Total liabilities measured at fair value on a recurring basis	131,000		55,000
Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total loans receivable	19,000		63,000
REO	17,000		26,000
Total Assets Measured at Fair Value On A Nonrecurring Basis	36,000		89,000
Loans Receivable [Member]
Gains Losses On Nonrecurring Fair Value Measurements [Abstract]
(Gains) losses measured at fair value	4,000	6,000
Real Estate Owned [Member]
Gains Losses On Nonrecurring Fair Value Measurements [Abstract]
(Gains) losses measured at fair value	0	1,000
One- To Four-Family [Member] | Loans Receivable [Member]
Gains Losses On Nonrecurring Fair Value Measurements [Abstract]
(Gains) losses measured at fair value	1,000	2,000
One- To Four-Family [Member] | Loans Receivable [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total loans receivable	11,000		41,000
One- To Four-Family [Member] | Loans Receivable [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total loans receivable	11,000		41,000
Home Equity [Member] | Loans Receivable [Member]
Gains Losses On Nonrecurring Fair Value Measurements [Abstract]
(Gains) losses measured at fair value	3,000	$ 4,000
Home Equity [Member] | Loans Receivable [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total loans receivable	8,000		22,000
Home Equity [Member] | Loans Receivable [Member] | Level 3 [Member] | Fair Value, Measurements, Nonrecurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total loans receivable	8,000		22,000
Debt Securities [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	13,972,000		12,557,000
Debt Securities [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	13,972,000		12,557,000
Debt Securities [Member] | Level 2 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	13,972,000		12,557,000
Agency Mortgage-Backed Securities and CMOs [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	12,759,000		11,763,000
Agency Mortgage-Backed Securities and CMOs [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	12,759,000		11,763,000
Agency Mortgage-Backed Securities and CMOs [Member] | Level 2 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	12,759,000		11,763,000
Agency Debentures [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	804,000		557,000
Agency Debentures [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	804,000		557,000
Agency Debentures [Member] | Level 2 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	804,000		557,000
U.S. Treasuries [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	293,000		143,000
U.S. Treasuries [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	293,000		143,000
U.S. Treasuries [Member] | Level 2 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	293,000		143,000
Agency Debt Securities [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	77,000		55,000
Agency Debt Securities [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	77,000		55,000
Agency Debt Securities [Member] | Level 2 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	77,000		55,000
Municipal Bonds [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	35,000		35,000
Municipal Bonds [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	35,000		35,000
Municipal Bonds [Member] | Level 2 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	35,000		35,000
Corporate Bonds [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	4,000		4,000
Corporate Bonds [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	4,000		4,000
Corporate Bonds [Member] | Level 2 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	4,000		4,000
Equity Securities [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	33,000		32,000
Equity Securities [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	33,000		32,000
Equity Securities [Member] | Level 1 [Member] | Fair Value, Measurements, Recurring [Member]
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Available-for-sale securities	$ 33,000		$ 32,000

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Fair Value Disclosures (Details - Level 3) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Fair Value Disclosures [Abstract]
Level 3 recurring assets	$ 0	$ 0
Level 3 recurring liabilities	$ 0	$ 0

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Fair Value Disclosures (Details - FV of Financial Instruments) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015	Mar. 31, 2015	Dec. 31, 2014
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Cash and equivalents	$ 1,627	$ 2,233	$ 1,025	$ 1,783
Cash required to be segregated under federal or other regulations	2,158	1,057
Total held-to-maturity securities	14,968	13,013
Margin Receivables	6,336	7,398
Total loans receivable, net	4,360	4,613
Receivables from brokers, dealers and clearing organizations	611	520
Deposits	31,829	29,445
Customer Payables	6,793	6,544
Payables to brokers, dealers and clearing organizations	1,437	1,576
Securities sold under agreements to repurchase		82
Other borrowings	409	491
Corporate debt	993	997
Allowance for loan losses	322	353	402	404
Carrying Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Cash and equivalents	1,627	2,233
Cash required to be segregated under federal or other regulations	2,158	1,057
Total held-to-maturity securities	14,968	13,013
Margin Receivables	6,336	7,398
Total loans receivable, net	4,360	4,613
Receivables from brokers, dealers and clearing organizations	611	520
Deposits	31,829	29,445
Customer Payables	6,793	6,544
Payables to brokers, dealers and clearing organizations	1,437	1,576
Securities sold under agreements to repurchase		82
Trust preferred securities	409	409
Other borrowings		491
Corporate debt	993	997
Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Cash and equivalents	1,627	2,233
Cash required to be segregated under federal or other regulations	2,158	1,057
Total held-to-maturity securities	15,371	13,123
Margin Receivables	6,336	7,398
Total loans receivable, net	4,187	4,412
Receivables from brokers, dealers and clearing organizations	611	520
Deposits	31,829	29,444
Customer Payables	6,793	6,544
Payables to brokers, dealers and clearing organizations	1,437	1,576
Securities sold under agreements to repurchase		82
Trust preferred securities	250	252
Other borrowings		334
Corporate debt	1,039	1,055
One- To Four-Family [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Allowance for loan losses	49	40	31	27
One- To Four-Family [Member] | Carrying Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total loans receivable, net	2,337	2,465
One- To Four-Family [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total loans receivable, net	2,282	2,409
Home Equity [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Allowance for loan losses	267	307	360	367
Home Equity [Member] | Carrying Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total loans receivable, net	1,709	1,810
Home Equity [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total loans receivable, net	1,583	1,660
Consumer And Other [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Allowance for loan losses	6	6	$ 11	$ 10
Consumer And Other [Member] | Carrying Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total loans receivable, net	314	338
Consumer And Other [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total loans receivable, net	322	343
Agency Mortgage-Backed Securities and CMOs [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	12,016	10,353
Agency Mortgage-Backed Securities and CMOs [Member] | Carrying Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	12,016	10,353
Agency Mortgage-Backed Securities and CMOs [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	12,327	10,444
Agency Debentures [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	127	127
Agency Debentures [Member] | Carrying Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	127	127
Agency Debentures [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	128	125
Agency Debt Securities [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	2,815	2,523
Agency Debt Securities [Member] | Carrying Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	2,815	2,523
Agency Debt Securities [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	2,906	2,544
Other Non-Agency Debt Securities [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	10	10
Other Non-Agency Debt Securities [Member] | Carrying Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	10	10
Other Non-Agency Debt Securities [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	10	10
Unfunded Commitments to Extend Credit [Member]
Supply Commitment [Line Items]
Supply Commitment, Remaining Minimum Amount Committed	55
Level 1 [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Cash and equivalents	1,627	2,233
Cash required to be segregated under federal or other regulations	2,158	1,057
Level 2 [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	15,361	13,113
Margin Receivables	6,336	7,398
Receivables from brokers, dealers and clearing organizations	611	520
Deposits	31,829	29,444
Customer Payables	6,793	6,544
Payables to brokers, dealers and clearing organizations	1,437	1,576
Securities sold under agreements to repurchase		82
Other borrowings		82
Corporate debt	1,039	1,055
Level 2 [Member] | Agency Mortgage-Backed Securities and CMOs [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	12,327	10,444
Level 2 [Member] | Agency Debentures [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	128	125
Level 2 [Member] | Agency Debt Securities [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	2,906	2,544
Level 3 [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	10	10
Total loans receivable, net	4,187	4,412
Trust preferred securities	250	252
Other borrowings		252
Level 3 [Member] | One- To Four-Family [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total loans receivable, net	2,282	2,409
Level 3 [Member] | Home Equity [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total loans receivable, net	1,583	1,660
Level 3 [Member] | Consumer And Other [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total loans receivable, net	322	343
Level 3 [Member] | Other Non-Agency Debt Securities [Member] | Fair Value [Member]
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total held-to-maturity securities	$ 10	$ 10

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Offsetting Assets and Liabilities (Details) - USD ($)	Mar. 31, 2016	Dec. 31, 2015
Offsetting Footnotes [Abstract]
Interest Payable Excluded From Gross Amounts of Derivatives	$ 1,000,000	$ 3,000,000
Securities Borrowed, Transacted Through Clearing Company	52,000,000	34,000,000
Securities Loaned, Transacted Through Clearing Company	698,000,000	722,000,000
Derivative Asset, Not Subject to Master Netting Arrangement	8,000,000	10,000,000
Derivative Liability, Not Subject to Master Netting Arrangement	100,000,000	44,000,000
Offsetting Assets [Abstract]
Securities Borrowed, Gross	186,000,000	120,000,000
Securities Borrowed, Liability	0	0
Securities Borrowed	186,000,000	120,000,000
Securities Borrowed, Financial Instruments, Not Offset	(144,000,000)	(94,000,000)
Securities Borrowed, Collateral Received	(33,000,000)	(18,000,000)
Securities Borrowed, Amount Offset Against Collateral	9,000,000	8,000,000
Derivative Asset, Securities Borrowed, Gross	186,000,000	120,000,000
Derivative Asset, Securities Borrowed, Liability	0	0
Derivative Asset, Securities Borrowed	186,000,000	120,000,000
Derivative Asset, Securities Borrowed, Financial Instruments Not Offset	(144,000,000)	(94,000,000)
Derivative Asset, Securities Borrowed, Collateral Received	(33,000,000)	(18,000,000)
Derivative Asset, Securities Borrowed Net	9,000,000	8,000,000
Offsetting Liabilities [Abstract]
Securities Loaned, Gross	1,395,000,000	1,535,000,000
Securities Loaned, Asset	0	0
Securities Loaned	1,395,000,000	1,535,000,000
Securities Loaned, Financial Instruments, Not Offset	(144,000,000)	(94,000,000)
Securities Loaned, Collateral Pledged	(1,160,000,000)	(1,314,000,000)
Securities Loaned, Amount Offset Against Collateral	91,000,000	127,000,000
Securities Sold under Agreements to Repurchase, Gross		82,000,000
Securities Sold under Agreements to Repurchase, Asset		0
Securities sold under agreements to repurchase		82,000,000
Securities Sold under Agreements to Repurchase, Financial Instruments Not Offset		0
Securities Sold under Agreements to Repurchase, Collateral Pledged		(81,000,000)
Securities Sold under Agreements to Repurchase, Amount Offset Against Collateral		1,000,000
Derivative Liability, Fair Value, Gross Liability	31,000,000	11,000,000
Derivative Liability, Fair Value, Gross Asset	0	0
Derivative Liability	31,000,000	11,000,000
Derivative Liability, Financial Instruments, Not Offset	0	0
Derivative Liability, Collateral Pledged	(31,000,000)	(11,000,000)
Derivative Liability, Fair Value, Amount Offset Against Collateral	0	0
Derivative Liability, Securities Sold under Agreements to Resell, Securities Loaned, Gross	1,426,000,000	1,628,000,000
Derivative Liability, Securities Sold under Agreements to Resell, Securities Loaned, Asset	0	0
Derivative Liability, Securities Sold under Agreements to Resell, Securities Loaned	1,426,000,000	1,628,000,000
Derivative Liability, Securities Sold under Agreements to Resell, Securities Loaned, Financial Instruments Not Offset	(144,000,000)	(94,000,000)
Derivative Liability, Securities Sold under Agreements to Resell, Securities Loaned, Collateral Pledged	(1,191,000,000)	(1,406,000,000)
Derivative Liability, Securities Sold under Agreements to Resell, Securities Loaned, Amount Offset Against Collateral	$ 91,000,000	$ 128,000,000

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Available-for-Sale Securities (Details) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, amortized cost	$ 13,916	$ 12,714
Available-for-sale securities, gross unrealized gains	158	59
Available-for-sale securities, gross unrealized losses	(69)	(184)
Available-for-sale securities, fair value	14,005	12,589
Debt Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, amortized cost	13,883	12,681
Available-for-sale securities, gross unrealized gains	158	59
Available-for-sale securities, gross unrealized losses	(69)	(183)
Available-for-sale securities, fair value	13,972	12,557
Agency Mortgage-Backed Securities and CMOs [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, amortized cost	12,716	11,888
Available-for-sale securities, gross unrealized gains	106	41
Available-for-sale securities, gross unrealized losses	(63)	(166)
Available-for-sale securities, fair value	12,759	11,763
Agency Debentures [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, amortized cost	763	551
Available-for-sale securities, gross unrealized gains	42	18
Available-for-sale securities, gross unrealized losses	(1)	(12)
Available-for-sale securities, fair value	804	557
U.S. Treasuries [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, amortized cost	290	147
Available-for-sale securities, gross unrealized gains	7	0
Available-for-sale securities, gross unrealized losses	(4)	(4)
Available-for-sale securities, fair value	293	143
Agency Debt Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, amortized cost	75	55
Available-for-sale securities, gross unrealized gains	2	0
Available-for-sale securities, gross unrealized losses	0	0
Available-for-sale securities, fair value	77	55
Municipal Bonds [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, amortized cost	34	35
Available-for-sale securities, gross unrealized gains	1	0
Available-for-sale securities, gross unrealized losses	0	0
Available-for-sale securities, fair value	35	35
Corporate Bonds [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, amortized cost	5	5
Available-for-sale securities, gross unrealized losses	(1)	(1)
Available-for-sale securities, fair value	4	4
Equity Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, amortized cost	33	33
Available-for-sale securities, gross unrealized losses	0	(1)
Available-for-sale securities, fair value	$ 33	$ 32

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Held-to-Maturity Securities (Details) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Schedule of Held-to-maturity Securities [Line Items]
Held-to-maturity securities, amortized cost	$ 14,968	$ 13,013
Held-to-maturity securities, gross unrecognized gains	422	183
Held-to-maturity securities, gross unrecognized losses	(19)	(73)
Held-to-maturity securities, fair value	15,371	13,123
Agency Mortgage-Backed Securities and CMOs [Member]
Schedule of Held-to-maturity Securities [Line Items]
Held-to-maturity securities, amortized cost	12,016	10,353
Held-to-maturity securities, gross unrecognized gains	330	149
Held-to-maturity securities, gross unrecognized losses	(19)	(58)
Held-to-maturity securities, fair value	12,327	10,444
Agency Debentures [Member]
Schedule of Held-to-maturity Securities [Line Items]
Held-to-maturity securities, amortized cost	127	127
Held-to-maturity securities, gross unrecognized gains	1	0
Held-to-maturity securities, gross unrecognized losses	0	(2)
Held-to-maturity securities, fair value	128	125
Agency Debt Securities [Member]
Schedule of Held-to-maturity Securities [Line Items]
Held-to-maturity securities, amortized cost	2,815	2,523
Held-to-maturity securities, gross unrecognized gains	91	34
Held-to-maturity securities, gross unrecognized losses	0	(13)
Held-to-maturity securities, fair value	2,906	2,544
Other Non-Agency Debt Securities [Member]
Schedule of Held-to-maturity Securities [Line Items]
Held-to-maturity securities, amortized cost	10	10
Held-to-maturity securities, fair value	$ 10	$ 10

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Available-for-Sale and Held-to-Maturity Securities (Details - Maturity) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Available-for-Sale Securities, Debt Maturities [Abstract]
Available-for-sale securities, due within one year, amortized cost	$ 0
Available-for-sale securities, due within one to five years, amortized cost	21
Available-for-sale securities, due within five to ten years, amortized cost	2,952
Available-for-sale securities, due after ten years, amortized cost	10,910
Available-for-sale securities, amortized cost	13,883
Available-for-sale securities, due within one year, fair value	0
Available-for-sale securities, due within one to five years, fair value	21
Available-for-sale securities, due within five to ten years, fair value	2,998
Available-for-sale securities, due after ten years, fair value	10,953
Available-for-sale securities, fair value	13,972
Held-to-Maturity Securities, Debt Maturities [Abstract]
Held-to-maturity securities, due within one year, amortized cost	43
Held-to-maturity securities, due within one to five years, amortized cost	1,294
Held-to-maturity securities, due within five to ten years, amortized cost	4,234
Held-to-maturity securities, due after ten years, amortized cost	9,397
Held-to-maturity securities, amortized cost	14,968	$ 13,013
Held-to-maturity securities, due within one year, fair value	43
Held-to-maturity securities, due within one to five years, fair value	1,353
Held-to-maturity securities, due within five to ten years, fair value	4,381
Held-to-maturity securities, due after ten years, fair value	9,594
Held-to-maturity securities, fair value	15,371	13,123
Available-for-Sale Securities Pledged As Collateral (Textuals) [Abstract]
Available-for-sale debt securities pledged as collateral	17	17
Held-to-Maturity Securities Pledged As Collateral (Textuals) [Abstract]
Held-to-maturity debt securities pledged as collateral	$ 700	$ 700

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Available-for-Sale Securities (Details - OTTI) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, less than twelve months, fair value	$ 3,603	$ 7,391
Available-for-sale securities, twelve months or longer, fair value	2,540	2,524
Available-for-sale securities, fair value	6,143	9,915
Available-for-sale securities, less than twelve months, aggregate losses	(29)	(105)
Available-for-sale securities, twelve months or longer, aggregate losses	(40)	(79)
Available-for-sale securities, aggregate losses	(69)	(184)
Agency Mortgage-Backed Securities and CMOs [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, less than twelve months, fair value	3,315	6,832
Available-for-sale securities, twelve months or longer, fair value	2,521	2,496
Available-for-sale securities, fair value	5,836	9,328
Available-for-sale securities, less than twelve months, aggregate losses	(24)	(88)
Available-for-sale securities, twelve months or longer, aggregate losses	(39)	(78)
Available-for-sale securities, aggregate losses	(63)	(166)
Agency Debentures [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, less than twelve months, fair value	149	329
Available-for-sale securities, twelve months or longer, fair value	15	9
Available-for-sale securities, fair value	164	338
Available-for-sale securities, less than twelve months, aggregate losses	(1)	(12)
Available-for-sale securities, twelve months or longer, aggregate losses	0	0
Available-for-sale securities, aggregate losses	(1)	(12)
U.S. Treasuries [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, less than twelve months, fair value	139	143
Available-for-sale securities, twelve months or longer, fair value	0
Available-for-sale securities, fair value	139	143
Available-for-sale securities, less than twelve months, aggregate losses	(4)	(4)
Available-for-sale securities, twelve months or longer, aggregate losses	0
Available-for-sale securities, aggregate losses	(4)	(4)
Agency Debt Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, less than twelve months, fair value		55
Available-for-sale securities, twelve months or longer, fair value		0
Available-for-sale securities, fair value		55
Available-for-sale securities, less than twelve months, aggregate losses		0
Available-for-sale securities, twelve months or longer, aggregate losses		0
Available-for-sale securities, aggregate losses		0
Municipal Bonds [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, less than twelve months, fair value		0
Available-for-sale securities, twelve months or longer, fair value		15
Available-for-sale securities, fair value		15
Available-for-sale securities, less than twelve months, aggregate losses		0
Available-for-sale securities, twelve months or longer, aggregate losses		0
Available-for-sale securities, aggregate losses		0
Corporate Bonds [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, twelve months or longer, fair value	4	4
Available-for-sale securities, fair value	4	4
Available-for-sale securities, twelve months or longer, aggregate losses	(1)	(1)
Available-for-sale securities, aggregate losses	$ (1)	(1)
Equity Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Available-for-sale securities, less than twelve months, fair value		32
Available-for-sale securities, fair value		32
Available-for-sale securities, less than twelve months, aggregate losses		(1)
Available-for-sale securities, aggregate losses		$ (1)

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Held-to-maturity Securities (Details - OTTI) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Schedule of Held-to-maturity Securities [Line Items]
Held-to-maturity securities, less than twelve months, fair value	$ 250	$ 3,927
Held-to-maturity securities, twelve months or longer, fair value	1,353	1,629
Held-to-maturity securities, fair value	1,603	5,556
Held-to-maturity securities, less than twelve months, aggregate losses	(2)	(37)
Held-to-maturity securities, twelve months or longer, aggregate losses	(17)	(36)
Held-to-maturity securities, aggregate losses	(19)	(73)
Agency Mortgage-Backed Securities and CMOs [Member]
Schedule of Held-to-maturity Securities [Line Items]
Held-to-maturity securities, less than twelve months, fair value	230	2,807
Held-to-maturity securities, twelve months or longer, fair value	1,353	1,495
Held-to-maturity securities, fair value	1,583	4,302
Held-to-maturity securities, less than twelve months, aggregate losses	(2)	(25)
Held-to-maturity securities, twelve months or longer, aggregate losses	(17)	(33)
Held-to-maturity securities, aggregate losses	(19)	(58)
Agency Debentures [Member]
Schedule of Held-to-maturity Securities [Line Items]
Held-to-maturity securities, less than twelve months, fair value		114
Held-to-maturity securities, fair value		114
Held-to-maturity securities, less than twelve months, aggregate losses		(2)
Held-to-maturity securities, aggregate losses	0	(2)
Agency Debt Securities [Member]
Schedule of Held-to-maturity Securities [Line Items]
Held-to-maturity securities, less than twelve months, fair value	20	1,006
Held-to-maturity securities, twelve months or longer, fair value	0	134
Held-to-maturity securities, fair value	20	1,140
Held-to-maturity securities, less than twelve months, aggregate losses	0	(10)
Held-to-maturity securities, twelve months or longer, aggregate losses	0	(3)
Held-to-maturity securities, aggregate losses	$ 0	$ (13)

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Available-for-Sale and Held-to-Maturity Securities (Details - Other) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015	Dec. 31, 2015
Investments, Debt and Equity Securities [Abstract]
Other-than-temporary impairment, credit losses recognized in earnings	$ 152		$ 152
Other-than-temporary impairment, credit losses recognized in earnings for securities factored to zero	123		$ 123
Net impairment	0	$ 0
Components of gains (losses) on securities and other
Hedge ineffectiveness	(2)	(1)
Gains on available-for-sale securities	15	10
Equity method investment income (loss) and other	(3)	6
Gains (losses) on securities and other	$ 10	$ 15

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Loans Receivable, Net (Details) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015	Mar. 31, 2015	Dec. 31, 2014
Loans Receivable, Net [Abstract]
One- to four-family	$ 2,370	$ 2,488
Home equity	1,974	2,114
Consumer and other	317	341
Total loans receivable	4,661	4,943
Unamortized premiums, net	21	23
Allowance for loan losses	(322)	(353)	$ (402)	$ (404)
Total loans receivable, net	4,360	4,613
Loans Pledged Federal Home Loan Bank	3,900	4,200
Loans Pledged Federal Reserve Bank	300	300
Financing Receivable, Allowance for Credit Losses, Additional Information [Line Items]
Loans collectively evaluated for impairment, recorded investment	4,196	4,478
Loans individually evaluated for impairment, recorded investment	486	488
Total recorded investment in loans receivable	4,682	4,966
Loans collectively evaluated for impairment, allowance for loan losses	264	292
Loans individually evaluated for impairment, allowance for loan losses	58	61
Allowance for loan losses	322	353	402	404
One- To Four-Family [Member]
Loans Receivable, Net [Abstract]
Allowance for loan losses	(49)	(40)	(31)	(27)
Financing Receivable, Allowance for Credit Losses, Additional Information [Line Items]
Loans collectively evaluated for impairment, recorded investment	2,109	2,219
Loans individually evaluated for impairment, recorded investment	277	286
Loans collectively evaluated for impairment, allowance for loan losses	41	31
Loans individually evaluated for impairment, allowance for loan losses	8	9
Allowance for loan losses	49	40	31	27
Home Equity [Member]
Loans Receivable, Net [Abstract]
Allowance for loan losses	(267)	(307)	(360)	(367)
Financing Receivable, Allowance for Credit Losses, Additional Information [Line Items]
Loans collectively evaluated for impairment, recorded investment	1,767	1,915
Loans individually evaluated for impairment, recorded investment	209	202
Loans collectively evaluated for impairment, allowance for loan losses	217	255
Loans individually evaluated for impairment, allowance for loan losses	50	52
Allowance for loan losses	267	307	360	367
Consumer And Other [Member]
Loans Receivable, Net [Abstract]
Allowance for loan losses	(6)	(6)	(11)	(10)
Financing Receivable, Allowance for Credit Losses, Additional Information [Line Items]
Loans collectively evaluated for impairment, recorded investment	320	344
Loans collectively evaluated for impairment, allowance for loan losses	6	6
Allowance for loan losses	$ 6	$ 6	$ 11	$ 10

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Loans Receivable, Net (Details - Aging) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Dec. 31, 2015
Financing Receivable, Recorded Investment, Aging [Abstract]
Loans receivable, Current	$ 4,310	$ 4,591
One- to four-family	2,370	2,488
Home equity	1,974	2,114
Consumer and other	317	341
Total loans receivable	$ 4,661	4,943
Threshold, Period Past Due, Nonaccrual Financing Receivable	90 days
Other Real Estate, Foreclosed Assets, and Repossessed Assets [Abstract]
Real Estate Acquired Through Foreclosure	$ 26	27
Mortgage Loans in Process of Foreclosure, Amount	99	108
Nonperforming Financial Instruments [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Nonaccrual Status	425	418
Financing Receivables, 30 To 89 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	131	130
Financing Receivables, 90 To 179 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	57	58
Financing Receivables, Equal to Greater than 180 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	163	164
One- To Four-Family [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Loans receivable, Current	2,160	2,279
One- To Four-Family [Member] | Nonperforming Financial Instruments [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Nonaccrual Status	259	263
One- To Four-Family [Member] | Financing Receivables, 30 To 89 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	74	72
One- To Four-Family [Member] | Financing Receivables, 90 To 179 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	28	26
One- To Four-Family [Member] | Financing Receivables, Equal to Greater than 180 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	108	111
Home Equity [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Loans receivable, Current	$ 1,839	1,978
Home Equity [Member] | Junior Lien [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Loans and Leases Receivable, Loss Severity	94.00%
Home Equity [Member] | Nonperforming Financial Instruments [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Nonaccrual Status	$ 165	154
Home Equity [Member] | Financing Receivables, 30 To 89 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	52	52
Home Equity [Member] | Financing Receivables, 90 To 179 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	28	31
Home Equity [Member] | Financing Receivables, Equal to Greater than 180 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	55	53
Consumer And Other [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Loans receivable, Current	311	334
Consumer And Other [Member] | Nonperforming Financial Instruments [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Nonaccrual Status	1	1
Consumer And Other [Member] | Financing Receivables, 30 To 89 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	5	6
Consumer And Other [Member] | Financing Receivables, 90 To 179 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	1	1
Consumer And Other [Member] | Financing Receivables, Equal to Greater than 180 Days Past Due [Member]
Financing Receivable, Recorded Investment, Aging [Abstract]
Financing Receivable, Recorded Investment, Past Due	$ 0	$ 0

XML

Loans Receivable, Net (Details - Credit Quality) - USD ($)	3 Months Ended	12 Months Ended
	Mar. 31, 2016	Dec. 31, 2015
Credit Quality Indicators [Line Items]
Average Age, Financing Receivable	10 years 1 month 6 days	9 years 10 months 24 days
Greater Than 10% of Loans, States Other than California, Count	0	0
CALIFORNIA | One- To Four-Family and Home Equity Benchmark [Member] | Financing Receivables, State, Risk [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	37.00%	37.00%
One- To Four-Family [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	$ 2,370,000,000	$ 2,488,000,000
Average estimated current LTV/CLTV	76.00%	77.00%
Average LTV/CLTV at loan origination	71.00%	71.00%
One- To Four-Family [Member] | Minimum [Member]
Credit Quality Indicators [Line Items]
Loans, Interest-Only Period	5 years
Loans, Amortization Period	20 years
One- To Four-Family [Member] | Maximum [Member]
Credit Quality Indicators [Line Items]
Loans, Interest-Only Period	10 years
Loans, Amortization Period	25 years
One- To Four-Family [Member] | One- To Four-Family Benchmark [Member] | Interest Only Not Yet Amortizing Risk [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	38.00%
One- To Four-Family [Member] | One- To Four-Family Benchmark [Member] | Interest only, Already Amortizing
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	62.00%
One- To Four-Family [Member] | One- To Four-Family Benchmark [Member] | Interest Only Conversion to Amortizing Loans, Year Ending December 31, 2016
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	15.00%
One- To Four-Family [Member] | One- To Four-Family Benchmark [Member] | Interest Only Conversion to Amortizing Loans, Year Ending December 31, 2017
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	23.00%
One- To Four-Family [Member] | One- To Four-Family Benchmark [Member] | Interest Only Conversion to Amortizing Loans, Year Ending December 31, 2018 and after
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	0.00%
One- To Four-Family [Member] | Interest Only Not Yet Amortizing [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 2500 Risk [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	17.00%
Annual Principal Payment Threshold	$ 2,500
One- To Four-Family [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 2500 [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 10000 Risk [Member]
Credit Quality Indicators [Line Items]
Annual Principal Payment Threshold	$ 10,000
One- To Four-Family [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 2500 [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 10000 Risk [Member] | Maximum [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	50.00%
One- To Four-Family [Member] | FICO Score, Greater than 720 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	$ 1,357,000,000	$ 1,423,000,000
One- To Four-Family [Member] | FICO Score, 719 to 700 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	219,000,000	246,000,000
One- To Four-Family [Member] | FICO Score, 699 to 680 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	195,000,000	198,000,000
One- To Four-Family [Member] | FICO Score, 679 to 660 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	163,000,000	150,000,000
One- To Four-Family [Member] | FICO Score, 659 to 620 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	167,000,000	198,000,000
One- To Four-Family [Member] | FICO Score, Less than 620 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	269,000,000	273,000,000
One- To Four-Family [Member] | Current FICO Score Not Available [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	37,000,000	39,000,000
One- To Four-Family [Member] | LTV Less than 80 Percent [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	1,482,000,000	1,519,000,000
One- To Four-Family [Member] | LTV 80 to 100 Percent [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	560,000,000	609,000,000
One- To Four-Family [Member] | LTV 100 to 120 Percent [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	206,000,000	227,000,000
One- To Four-Family [Member] | LTV Greater than 120 Percent [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	122,000,000	133,000,000
Home Equity [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	$ 1,974,000,000	$ 2,114,000,000
Average estimated current LTV/CLTV	90.00%	90.00%
Average LTV/CLTV at loan origination	81.00%	81.00%
Home Equity [Member] | Minimum [Member]
Credit Quality Indicators [Line Items]
Loans, Draw Period	5 years
Home Equity [Member] | Maximum [Member]
Credit Quality Indicators [Line Items]
Loans, Draw Period	10 years
Home Equity [Member] | Interest Only Not Yet Amortizing [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 500 Risk [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	40.00%
Annual Principal Payment Threshold	$ 500
Home Equity [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 500 [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 2500 Risk [Member]
Credit Quality Indicators [Line Items]
Annual Principal Payment Threshold	$ 2,500
Home Equity [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 500 [Member] | Interest Only Not Yet Amortizing Borrowers Paying Minimum 2500 Risk [Member] | Maximum [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	50.00%
Home Equity [Member] | Home Equity Line of Credit Benchmark [Member] | Interest Only Not Yet Amortizing Risk [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	47.00%
Home Equity [Member] | Home Equity Line of Credit Benchmark [Member] | Interest only, Already Amortizing
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	53.00%
Home Equity [Member] | Home Equity Line of Credit Benchmark [Member] | Interest Only Conversion to Amortizing Loans, Year Ending December 31, 2016
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	32.00%
Home Equity [Member] | Home Equity Line of Credit Benchmark [Member] | Interest Only Conversion to Amortizing Loans, Year Ending December 31, 2017
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	14.00%
Home Equity [Member] | Home Equity Line of Credit Benchmark [Member] | Interest Only Conversion to Amortizing Loans, Year Ending December 31, 2018 and after
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	1.00%
Home Equity [Member] | Home Equity Line of Credit Benchmark [Member] | Balloon Loan, Percentage [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	3.00%
Home Equity [Member] | Home Equity Benchmark [Member] | Financing Receivables in First Lien Position, Percentage [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	13.00%
Home Equity [Member] | Home Equity Benchmark [Member] | Financing Receivables in the First and Second Lien Position, Percent [Member] | Maximum [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	1.00%
Home Equity [Member] | Home Equity Benchmark [Member] | Home Equity Installment Loans, Percentage [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	18.00%
Home Equity [Member] | Home Equity Benchmark [Member] | Home Equity Line of Credit, Percentage [Member]
Credit Quality Indicators [Line Items]
Concentration Risk, Percentage	82.00%
Home Equity [Member] | FICO Score, Greater than 720 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	$ 994,000,000	$ 1,069,000,000
Home Equity [Member] | FICO Score, 719 to 700 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	201,000,000	222,000,000
Home Equity [Member] | FICO Score, 699 to 680 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	177,000,000	183,000,000
Home Equity [Member] | FICO Score, 679 to 660 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	144,000,000	152,000,000
Home Equity [Member] | FICO Score, 659 to 620 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	196,000,000	203,000,000
Home Equity [Member] | FICO Score, Less than 620 [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	262,000,000	285,000,000
Home Equity [Member] | Current FICO Score Not Available [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	3,000,000	3,000,000
Home Equity [Member] | LTV Less than 80 Percent [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	802,000,000	843,000,000
Home Equity [Member] | LTV 80 to 100 Percent [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	507,000,000	549,000,000
Home Equity [Member] | LTV 100 to 120 Percent [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	387,000,000	420,000,000
Home Equity [Member] | LTV Greater than 120 Percent [Member]
Credit Quality Indicators [Line Items]
Total mortgage loans receivable	$ 278,000,000	$ 302,000,000

XML

Loans Receivable, Net (Details - Allowance) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015	Dec. 31, 2015
Financing Receivables, Allowance for Credit Losses [Line Items]
Allowance for loan losses, beginning of period	$ 353	$ 404
Provision (benefit) for loan losses	(34)	5
Charge-offs	(8)	(14)
Recoveries	11	7
Charge-offs, net	3	(7)
Allowance for loan losses, end of period	322	402
Repurchase Settlements Amount	3
Increase (Decrease) in Finance Receivables	$ 300
Financing Receivable, Allowance for Credit Losses, Percentage of Gross Loans Receivable	6.90%		7.10%
One- To Four-Family [Member]
Financing Receivables, Allowance for Credit Losses [Line Items]
Allowance for loan losses, beginning of period	$ 40	27
Provision (benefit) for loan losses	8	5
Charge-offs	(1)	(1)
Recoveries	2	0
Charge-offs, net	1	(1)
Allowance for loan losses, end of period	49	31
Home Equity [Member]
Financing Receivables, Allowance for Credit Losses [Line Items]
Allowance for loan losses, beginning of period	307	367
Provision (benefit) for loan losses	(42)	(2)
Charge-offs	(5)	(10)
Recoveries	7	5
Charge-offs, net	2	(5)
Allowance for loan losses, end of period	267	360
Consumer And Other [Member]
Financing Receivables, Allowance for Credit Losses [Line Items]
Allowance for loan losses, beginning of period	6	10
Provision (benefit) for loan losses	0	2
Charge-offs	(2)	(3)
Recoveries	2	2
Charge-offs, net	0	(1)
Allowance for loan losses, end of period	$ 6	$ 11

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Loans Receivable, Net (Details - TDRs Accrual and Nonaccrual) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Financing Receivable, Impaired [Line Items]
Recorded Investment in TDRs	$ 486	$ 488
Financing Receivable, Troubled Debt Restructurings, Modifications, Total1	335	334
Financing Receivable, Troubled Debt Restructurings, Bankruptcy Notifications	151	154
Performing Financial Instruments [Member]
Financing Receivable, Impaired [Line Items]
Accrual TDRs	219	226
Nonperforming Financial Instruments [Member]
Financing Receivable, Impaired [Line Items]
Nonaccrual TDRs, Current	157	148
Nonaccrual TDRs, 30-89 Days Delinquent	31	30
Nonaccrual TDRs, 90-179 Days Delinquent	13	16
Nonaccrual TDRs, 180 Plus Days Delinquent	66	68
One- To Four-Family [Member]
Financing Receivable, Impaired [Line Items]
Recorded Investment in TDRs	277	286
TDR unpaid principal balance	275	283
One- To Four-Family [Member] | Performing Financial Instruments [Member]
Financing Receivable, Impaired [Line Items]
Accrual TDRs	105	106
One- To Four-Family [Member] | Nonperforming Financial Instruments [Member]
Financing Receivable, Impaired [Line Items]
Nonaccrual TDRs, Current	104	106
Nonaccrual TDRs, 30-89 Days Delinquent	19	19
Nonaccrual TDRs, 90-179 Days Delinquent	6	8
Nonaccrual TDRs, 180 Plus Days Delinquent	43	47
Home Equity [Member]
Financing Receivable, Impaired [Line Items]
Recorded Investment in TDRs	209	202
Home Equity [Member] | Performing Financial Instruments [Member]
Financing Receivable, Impaired [Line Items]
Accrual TDRs	114	120
Home Equity [Member] | Nonperforming Financial Instruments [Member]
Financing Receivable, Impaired [Line Items]
Nonaccrual TDRs, Current	53	42
Nonaccrual TDRs, 30-89 Days Delinquent	12	11
Nonaccrual TDRs, 90-179 Days Delinquent	7	8
Nonaccrual TDRs, 180 Plus Days Delinquent	$ 23	$ 21

XML

Loans Receivable, Net (Details - TDRs Average Investment and Income) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Financing Receivable, Impaired [Line Items]
TDRs, Average Recorded Investment	$ 487	$ 531
TDRs, Interest Income Recognized	6	7
One- To Four-Family [Member]
Financing Receivable, Impaired [Line Items]
TDRs, Average Recorded Investment	282	313
TDRs, Interest Income Recognized	2	2
Home Equity [Member]
Financing Receivable, Impaired [Line Items]
TDRs, Average Recorded Investment	205	218
TDRs, Interest Income Recognized	$ 4	$ 5

XML

Loans Receivable, Net (Details - TDRs Specific Valuation Allowance) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Impaired Financing Receivable With And With No Related Allowance [Line Items]
Recorded Investment in TDRs	$ 486	$ 488
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	58	61
One- To Four-Family [Member]
Impaired Financing Receivable With And With No Related Allowance [Line Items]
Impaired Financing Receivable, With Related Allowance, Recorded Investment	69	72
Impaired Financing Receivable, with No Related Allowance, Recorded Investment	208	214
Recorded Investment in TDRs	277	286
Impaired Financing Receivable, Related Allowance	8	9
Impaired Financing Receivable, with Related Allowance, Net Investment	61	63
Impaired Financing Receivable, with No Related Allowance, Net Investment	208	214
Impaired Financing Receivables, Net Investment, Total	269	277
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	8	9
Home Equity [Member]
Impaired Financing Receivable With And With No Related Allowance [Line Items]
Impaired Financing Receivable, With Related Allowance, Recorded Investment	115	111
Impaired Financing Receivable, with No Related Allowance, Recorded Investment	94	91
Recorded Investment in TDRs	209	202
Impaired Financing Receivable, Related Allowance	50	52
Impaired Financing Receivable, with Related Allowance, Net Investment	65	59
Impaired Financing Receivable, with No Related Allowance, Net Investment	94	91
Impaired Financing Receivables, Net Investment, Total	159	150
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	$ 50	$ 52

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Loans Receivable, Net Loans Receivable, Net (Details - Modifications Delinquency) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Financing Receivable, Modifications [Line Items]
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, Current	$ 282	$ 277
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, 30 To 89 Days Past Due	18	19
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, 90 To 179 Days Past Due	9	11
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, 180 Plus Days Past Due	26	27
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment	335	334
Financing Receivable, Troubled Debt Restructuring, Modification And Bankruptcy Notification, Recorded Investment	43	42
One- To Four-Family [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, Current	137	138
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, 30 To 89 Days Past Due	9	11
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, 90 To 179 Days Past Due	4	5
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, 180 Plus Days Past Due	13	16
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment	163	170
Home Equity [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, Current	145	139
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, 30 To 89 Days Past Due	9	8
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, 90 To 179 Days Past Due	5	6
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment, 180 Plus Days Past Due	13	11
Financing Receivable, Troubled Debt Restructuring, Modification, Recorded Investment	$ 172	$ 164

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Loans Receivable, Net Loans Receivable, Net (Details - Modifications Specific Valuation Allowance) (Details) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Financing Receivable, Modifications [Line Items]
Recorded Investment in Modifications before Charge-offs	$ 496	$ 500
Charge-offs	(161)	(166)
Recorded Investment in Modifications	335	334
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	(58)	(61)
Net Investment in Modifications	$ 277	$ 273
Specific Valuation Allowance as a % of Modifications	17.00%	18.00%
Total Expected Losses	44.00%	45.00%
One- To Four-Family [Member]
Financing Receivable, Modifications [Line Items]
Recorded Investment in Modifications before Charge-offs	$ 208	$ 216
Charge-offs	(45)	(46)
Recorded Investment in Modifications	163	170
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	(8)	(9)
Net Investment in Modifications	$ 155	$ 161
Specific Valuation Allowance as a % of Modifications	5.00%	5.00%
Total Expected Losses	26.00%	25.00%
Home Equity [Member]
Financing Receivable, Modifications [Line Items]
Recorded Investment in Modifications before Charge-offs	$ 288	$ 284
Charge-offs	(116)	(120)
Recorded Investment in Modifications	172	164
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	(50)	(52)
Net Investment in Modifications	$ 122	$ 112
Specific Valuation Allowance as a % of Modifications	29.00%	32.00%
Total Expected Losses	58.00%	61.00%

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Loans Receivable, Net (Details - Modifications Types and Financial Impact) $ in Millions	3 Months Ended
	Mar. 31, 2016 USD ($) loan	Mar. 31, 2015 USD ($) loan
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Number of Contracts | loan	207	249
Financing Receivable, Modifications, Post-Modification Recorded Investment	$ 20	$ 19
Re-Age Extension or Interest Capitalization with Interest Rate Reduction [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	6	2
Other with Interest Rate Reduction [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	1	1
Other without Interest Rate Reduction [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	$ 13	$ 16
One- To Four-Family [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Number of Contracts | loan	14	6
Financing Receivable, Modifications, Post-Modification Recorded Investment	$ 5	$ 1
One- To Four-Family [Member] | Re-Age Extension or Interest Capitalization with Interest Rate Reduction [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	4	1
One- To Four-Family [Member] | Other with Interest Rate Reduction [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	0	0
One- To Four-Family [Member] | Other without Interest Rate Reduction [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	$ 1	$ 0
Home Equity [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Number of Contracts | loan	193	243
Financing Receivable, Modifications, Post-Modification Recorded Investment	$ 15	$ 18
Home Equity [Member] | Re-Age Extension or Interest Capitalization with Interest Rate Reduction [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	2	1
Home Equity [Member] | Other with Interest Rate Reduction [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	1	1
Home Equity [Member] | Other without Interest Rate Reduction [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	12	16
Home Equity [Member] | Other without Interest Rate Reduction [Member] | Fixed Rate Lock Loan Modification Program 1 [Member]
Financing Receivable, Modifications [Line Items]
Financing Receivable, Modifications, Post-Modification Recorded Investment	$ 9	$ 14

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Loans Receivable, Net (Details - Modifications Subsequent Defaults) $ in Millions	3 Months Ended
	Mar. 31, 2016 USD ($) loan	Mar. 31, 2015 USD ($) loan
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings - Modifications, Payment Defaults, Number of Loans | loan	18	42
Troubled Debt Restructurings - Modifications, Payment Defaults, Recorded Investment	$ 3	$ 3
One- To Four-Family [Member]
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings - Modifications, Payment Defaults, Number of Loans | loan	5	2
Troubled Debt Restructurings - Modifications, Payment Defaults, Recorded Investment	$ 2	$ 1
Troubled Debt Restructurings - Modifications that Subsequently Defaulted that were Classified as Current at Period End		$ 0
One- To Four-Family [Member] | Less than [Member]
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings - Modifications that Subsequently Defaulted that were Classified as Current at Period End	$ 1
Home Equity [Member]
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings - Modifications, Payment Defaults, Number of Loans | loan	13	40
Troubled Debt Restructurings - Modifications, Payment Defaults, Recorded Investment	$ 1	$ 2
Home Equity [Member] | Less than [Member]
Financing Receivable, Modifications [Line Items]
Troubled Debt Restructurings - Modifications that Subsequently Defaulted that were Classified as Current at Period End	$ 1	$ 1

XML

Derivative Instruments and Hedging Activities (Details - Fair Value of Derivatives) - Designated as Hedging Instrument [Member] - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Derivatives, Fair Value [Line Items]
Derivative, Notional Amount	$ 2,176	$ 2,204
Derivative Asset	8	10
Derivative Liability	(131)	(55)
Derivative Asset (Liability), Net	(123)	(45)
Fair Value Hedging [Member] | Interest Rate Contract [Member]
Derivatives, Fair Value [Line Items]
Derivative, Notional Amount	2,176	2,204
Derivative Asset	8	10
Derivative Liability	(131)	(55)
Derivative Asset (Liability), Net	$ (123)	$ (45)

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Derivative Instruments and Hedging Activities (Details - Fair Value Hedge) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Derivative Instruments, Gain (Loss) [Line Items]
Fair Value Hedge, Hedging Instrument	$ (116)	$ (40)
Fair Value Hedge, Hedged Item	114	39
Fair Value Hedge, Hedge Ineffectiveness	(2)	(1)
Agency Debentures [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Fair Value Hedge, Hedging Instrument	(47)	(21)
Fair Value Hedge, Hedged Item	46	20
Fair Value Hedge, Hedge Ineffectiveness	(1)	(1)
Agency mortgage-backed securities [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Fair Value Hedge, Hedging Instrument	(69)	(19)
Fair Value Hedge, Hedged Item	68	19
Fair Value Hedge, Hedge Ineffectiveness	$ (1)	$ 0

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Deposits (Details) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Deposits By Type [Abstract]
Sweep deposits	$ 26,380	$ 24,018
Complete savings deposits	3,347	3,357
Checking deposits	1,286	1,239
Other money market and savings deposits	779	792
Time deposits	37	39
Total deposits	$ 31,829	$ 29,445
Deposits, Weighted Average Rates [Abstract]
Sweep deposits, weighted-average rate	0.01%	0.01%
Complete savings deposits, weighted-average rate	0.01%	0.01%
Checking deposits, weighted-average rate	0.03%	0.03%
Other money market and savings deposits, weighted-average rate	0.01%	0.01%
Time deposits, weighted-average rate	0.34%	0.38%
Total deposits, weighted-average rate	0.01%	0.01%
Deposits Textuals [Abstract]
Non-interest-bearing deposits	$ 178	$ 173

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Corporate Debt (Details) - USD ($) $ in Millions	1 Months Ended	3 Months Ended		12 Months Ended
	Feb. 28, 2015	Mar. 31, 2016	Mar. 31, 2015	Dec. 31, 2015	Nov. 30, 2014
Debt Disclosure (Textuals) [Abstract]
Losses on early extinguishment of debt		$ 0	$ 73
Corporate Debt Securities [Member]
Debt Instrument [Line Items]
Face Value		1,003		$ 1,008
Unamortized discount		(10)		(11)
Total corporate debt		993		997
Interest Bearing Total [Member] | Corporate Debt Securities [Member]
Debt Instrument [Line Items]
Face Value		1,000		1,000
Unamortized discount		(10)		(11)
Total corporate debt		$ 990		$ 989
Senior Notes Interest Bearing Five and Three Eighths Percent [Member]
Debt Instrument Interest Rate Stated Percentage [Abstract]
Debt instrument maturity year		2022		2022
Senior Notes Interest Bearing Five and Three Eighths Percent [Member] | Corporate Debt Securities [Member]
Debt Instrument [Line Items]
Face Value		$ 540		$ 540
Unamortized discount		(5)		(6)
Total corporate debt		$ 535		$ 534
Debt Instrument Interest Rate Stated Percentage [Abstract]
Debt instrument, interest rate, stated percentage		5.375%		5.375%
Senior Notes Interest Bearing Four And Five Eighths Percent [Member]
Debt Instrument Interest Rate Stated Percentage [Abstract]
Debt instrument maturity year		2023	2023	2023
Senior Notes Interest Bearing Four And Five Eighths Percent [Member] | Corporate Debt Securities [Member]
Debt Instrument [Line Items]
Face Value		$ 460	$ 460	$ 460
Unamortized discount		(5)		(5)
Total corporate debt		$ 455		$ 455
Debt Instrument Interest Rate Stated Percentage [Abstract]
Debt instrument, interest rate, stated percentage		4.625%	4.625%	4.625%
Noninterest Bearing Convertible Debentures [Member]
Debt Instrument Interest Rate Stated Percentage [Abstract]
Debt instrument maturity year		2019		2019
Noninterest Bearing Convertible Debentures [Member] | Corporate Debt Securities [Member]
Debt Instrument [Line Items]
Face Value		$ 3		$ 8
Unamortized discount		0		0
Total corporate debt		$ 3		$ 8
Debt Instrument Interest Rate Stated Percentage [Abstract]
Debt instrument, interest rate, stated percentage		0.00%		0.00%
Senior Notes Interest Bearing Six And Three Eighths Percent [Member]
Debt Disclosure (Textuals) [Abstract]
Repayments of Long-Term Debt and Associated Premiums, Interest and Fees			$ 432
Losses on early extinguishment of debt			73
Debt Instrument, Redemption Premium			$ 68
Senior Notes Interest Bearing Six And Three Eighths Percent [Member] | Corporate Debt Securities [Member]
Debt Instrument Interest Rate Stated Percentage [Abstract]
Debt instrument, interest rate, stated percentage			6.375%
Revolving Credit Facility [Member]
Line of Credit Facility [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity		$ 250			$ 200
Line of Credit Facility, Increase (Decrease), Net	$ 50
Line of Credit Facility, Fair Value of Amount Outstanding		$ 0
Line of Credit Facility, Expiration Date		Nov. 30, 2017
Line of Credit Facility, Unrestricted Cash Minimum		$ 100

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Other Borrowings (Details)	3 Months Ended
	Mar. 31, 2016 USD ($)	Dec. 31, 2015 USD ($)	Nov. 30, 2014 USD ($)
Line of Credit Facility [Line Items]
Other borrowings	$ 409,000,000	$ 491,000,000
E TRADE Clearing [Member]
Line of Credit Facility [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity	995,000,000
Line of Credit Facility, Fair Value of Amount Outstanding	0
Trust preferred securities
Line of Credit Facility [Line Items]
Other borrowings	$ 409,000,000	409,000,000
Debt instrument maturity year	2031
Repurchase agreements
Line of Credit Facility [Line Items]
Other borrowings	$ 0	82,000,000
Securities Sold Under Agreements To Repurchase Maximum Month end Outstanding Amount		$ 3,800,000,000
Secured Committed Line of Credit [Member] | E TRADE Clearing [Member]
Line of Credit Facility [Line Items]
Lines of Credit. Number of Creditors	2
Secured Committed Line of Credit [Member] | E TRADE Clearing [Member] | Line of Credit, Maturing June 2016 [Member]
Line of Credit Facility [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity	$ 175,000,000
Secured Uncommitted Line of Credit [Member] | E TRADE Clearing [Member]
Line of Credit Facility [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity	$ 375,000,000
Unsecured Uncommitted Line of Credit Member [Member] | E TRADE Clearing [Member]
Line of Credit Facility [Line Items]
Lines of Credit. Number of Creditors	2
Line of Credit Facility, Maximum Borrowing Capacity	$ 100,000,000
Unsecured Uncommitted Line of Credit Member [Member] | E TRADE Clearing [Member] | Line of Credit, Maturing August 2016 [Member]
Line of Credit Facility [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity	75,000,000
Revolving Credit Facility [Member]
Line of Credit Facility [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity	250,000,000		$ 200,000,000
Line of Credit Facility, Fair Value of Amount Outstanding	0
Revolving Credit Facility [Member] | E TRADE Clearing [Member] | Revolving Credit Facility, Maturing June 2016 [Member]
Line of Credit Facility [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity	$ 345,000,000

XML

Income Taxes (Details - Textual) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Effective Income Tax Rate, Continuing Operations, Tax Rate Reconciliation [Abstract]
Income tax expense	$ 41	$ 23
Effective tax rate	21.00%	37.00%
Income tax expense (benefit) due to change in tax status	$ (31)

XML

Income Taxes (Details - Deferred Taxes and Valuation Allowance) - USD ($) $ in Millions	Mar. 31, 2016	Dec. 31, 2015
Components of Deferred Tax Assets and Liabilities [Abstract]
Total deferred tax assets	$ 1,436	$ 1,548
Valuation allowance	(50)	(82)
Total deferred tax assets, net of valuation allowance	1,386	1,466
Total deferred tax liabilities	(446)	(433)
Net deferred tax assets, net	$ 940	$ 1,033

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Shareholders' Equity (Details - Accumulated Other Comprehensive Income (Loss)) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Accumulated Other Comprehensive Income (Loss) [Line Items]
Beginning balance,	$ (99)	$ (249)
Other comprehensive income (loss), before reclassifications	94	28
Amounts reclassified from accumulated other comprehensive loss	(9)	10
Other comprehensive income (loss)	85	38
Ending balance,	(14)	(211)
Available-for-sale securities
Accumulated Other Comprehensive Income (Loss) [Line Items]
Beginning balance,	(101)	7
Other comprehensive income (loss), before reclassifications	94	39
Amounts reclassified from accumulated other comprehensive loss	(9)	(6)
Other comprehensive income (loss)	85	33
Ending balance,	(16)	40
Cash flow hedging instruments
Accumulated Other Comprehensive Income (Loss) [Line Items]
Beginning balance,	0	(261)
Other comprehensive income (loss), before reclassifications	0	(11)
Amounts reclassified from accumulated other comprehensive loss	0	16
Other comprehensive income (loss)	0	5
Ending balance,	0	(256)
Foreign currency translation
Accumulated Other Comprehensive Income (Loss) [Line Items]
Beginning balance,	2	5
Other comprehensive income (loss), before reclassifications	0	0
Amounts reclassified from accumulated other comprehensive loss	0	0
Other comprehensive income (loss)	0	0
Ending balance,	$ 2	$ 5

XML

Shareholders' Equity (Details - Reclassification Out Of Accumulated Other Comprehensive Income (Loss)) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Gains (losses) on securities and other	$ 10	$ 15
Interest expense	(21)	(66)
Income tax (expense) benefit	(41)	(23)
Net income	153	40
Available-for-sale securities | Reclassification out of Accumulated Other Comprehensive Income
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Gains (losses) on securities and other	15	10
Income tax (expense) benefit	(6)	(4)
Net income	9	6
Cash flow hedging instruments | Reclassification out of Accumulated Other Comprehensive Income
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Interest expense	0	(26)
Income tax (expense) benefit	0	10
Net income	$ 0	$ (16)

XML

Shareholders Equity (Details - Textuals) - USD ($) shares in Millions, $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015	Nov. 19, 2015
Debt Conversion [Line Items]
Conversion of convertible debentures	$ 4	$ 0
Conversion of convertible debentures, shares	0.4
Share Repurchases
Repurchases of stock	$ 301
Less than [Member]
Debt Conversion [Line Items]
Conversion of convertible debentures		$ 1
Conversion of convertible debentures, shares		0.1
Common Stock
Debt Conversion [Line Items]
Conversion of convertible debentures	$ 0
Conversion of convertible debentures, shares	1.0
Share Repurchases
Repurchases of stock	$ 0
Repurchases of stock, shares	13.0
Common Stock | November 2015 Plan
Share Repurchases
Repurchases of stock, authorized amount			$ 800
Repurchases of stock	$ 301
Repurchases of stock, shares	13.1
Repurchase of stock, aggregate amount	$ 351
Repurchases of stock, remaining authorized amount	$ 449

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Earnings Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Millions	3 Months Ended
	Mar. 31, 2016	Mar. 31, 2015
Basic:
Net income	$ 153	$ 40
Basic weighted-average shares outstanding (in thousands)	285,274	289,741
Basic earnings per share (in dollars per share)	$ 0.54	$ 0.14
Diluted:
Net income	$ 153	$ 40
Basic weighted-average shares outstanding (in thousands)	285,274	289,741
Effect of dilutive securities:
Weighted-average convertible debentures (in thousands)	597	3,640
Weighted-average options and restricted stock issued to employees (in thousands)	809	1,341
Diluted weighted-average shares outstanding (in thousands)	286,680	294,722
Diluted earnings per share (in dollars per share)	$ 0.53	$ 0.14
Stock options and restricted stock awards and units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of EPS, shares	100	200

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Regulatory Requirements (Details) - USD ($)	1 Months Ended	3 Months Ended
	Apr. 30, 2016	Mar. 31, 2016	Dec. 31, 2015
Minimum Net Capital Required [Abstract]
Minimum percentage of net capital required for broker dealer subsidiary aggregate indebtedness		6.67%
Alternative net capital requirement		$ 250,000
Minimum percentage of aggregate debit balances		2.00%
Broker Dealer Subsidiaries Net Capital [Line Items]
Required Net Capital		$ 139,000,000	$ 162,000,000
Net Capital		981,000,000	1,071,000,000
Excess Net Capital		842,000,000	909,000,000
E TRADE Financial [Member]
Tier I leverage [Abstract]
Tier 1 leverage capital		$ 3,410,000,000	$ 3,747,000,000
Tier 1 leverage capital to adjusted assets (percent)		7.80%	9.00%
Tier 1 leverage capital required to be well capitalized		$ 2,177,000,000	$ 2,093,000,000
Tier 1 leverage capital required to be well capitalized to adjusted assets (percent)		5.00%	5.00%
Excess Tier 1 leverage capital to well capitalized		$ 1,233,000,000	$ 1,654,000,000
Common equity Tier I capital [Abstract]
Common equity Tier 1 capital		$ 3,410,000,000	$ 3,747,000,000
Common equity Tier 1 to risk weighted assets (percent)		34.50%	39.30%
Common equity Tier 1 capital required to be well capitalized		$ 642,000,000	$ 620,000,000
Common equity Tier 1 capital required to be well capitalized to risk weighted assets (percent)		6.50%	6.50%
Excess Common equity Tier 1 capital to be well capitalized		$ 2,768,000,000	$ 3,127,000,000
Tier I risk based capital [Abstract]
Tier 1 risk based capital		$ 3,410,000,000	$ 3,747,000,000
Tier 1 risk based capital to risk weighted assets (percent)		34.50%	39.30%
Tier 1 risk based capital required to be well capitalized		$ 791,000,000	$ 763,000,000
Tier 1 risk based capital required to be well capitalized to risk weighted assets (percent)		8.00%	8.00%
Excess Tier 1 risk based capital to well capitalized		$ 2,619,000,000	$ 2,984,000,000
Total risk-based capital [Abstract]
Total capital		$ 3,956,000,000	$ 4,186,000,000
Total capital to risk weighted assets (percent)		40.00%	43.90%
Capital required to be well capitalized		$ 988,000,000	$ 954,000,000
Total capital required to be well capitalized to risk weighted assets (percent)		10.00%	10.00%
Excess capital to be well capitalized		$ 2,968,000,000	$ 3,232,000,000
E TRADE Bank [Member]
Tier I leverage [Abstract]
Tier 1 leverage capital		$ 2,895,000,000	$ 3,075,000,000
Tier 1 leverage capital to adjusted assets (percent)		8.60%	9.70%
Tier 1 leverage capital required to be well capitalized		$ 1,691,000,000	$ 1,579,000,000
Tier 1 leverage capital required to be well capitalized to adjusted assets (percent)		5.00%	5.00%
Excess Tier 1 leverage capital to well capitalized		$ 1,204,000,000	$ 1,496,000,000
Common equity Tier I capital [Abstract]
Common equity Tier 1 capital		$ 2,895,000,000	$ 3,075,000,000
Common equity Tier 1 to risk weighted assets (percent)		33.30%	36.50%
Common equity Tier 1 capital required to be well capitalized		$ 565,000,000	$ 548,000,000
Common equity Tier 1 capital required to be well capitalized to risk weighted assets (percent)		6.50%	6.50%
Excess Common equity Tier 1 capital to be well capitalized		$ 2,330,000,000	$ 2,527,000,000
Tier I risk based capital [Abstract]
Tier 1 risk based capital		$ 2,895,000,000	$ 3,075,000,000
Tier 1 risk based capital to risk weighted assets (percent)		33.30%	36.50%
Tier 1 risk based capital required to be well capitalized		$ 696,000,000	$ 674,000,000
Tier 1 risk based capital required to be well capitalized to risk weighted assets (percent)		8.00%	8.00%
Excess Tier 1 risk based capital to well capitalized		$ 2,199,000,000	$ 2,401,000,000
Total risk-based capital [Abstract]
Total capital		$ 3,009,000,000	$ 3,185,000,000
Total capital to risk weighted assets (percent)		34.60%	37.80%
Capital required to be well capitalized		$ 869,000,000	$ 842,000,000
Total capital required to be well capitalized to risk weighted assets (percent)		10.00%	10.00%
Excess capital to be well capitalized		$ 2,140,000,000	$ 2,343,000,000
E TRADE Clearing [Member]
Broker Dealer Subsidiaries Net Capital [Line Items]
Required Net Capital		139,000,000	161,000,000
Net Capital		911,000,000	1,007,000,000
Excess Net Capital		772,000,000	846,000,000
Dividends from subsidiaries paid to parent company		124,000,000
E TRADE Clearing [Member] | Subsequent Event [Member]
Broker Dealer Subsidiaries Net Capital [Line Items]
Dividends from subsidiaries paid to parent company	$ 75,000,000
E TRADE Securities [Member]
Broker Dealer Subsidiaries Net Capital [Line Items]
Required Net Capital		250,000	250,000
Net Capital		59,000,000	49,000,000
Excess Net Capital		59,000,000	49,000,000
Dividends from subsidiaries paid to parent company		24,000,000
E TRADE Securities [Member] | Subsequent Event [Member]
Broker Dealer Subsidiaries Net Capital [Line Items]
Dividends from subsidiaries paid to parent company	$ 27,000,000
Other Broker Dealers [Member]
Broker Dealer Subsidiaries Net Capital [Line Items]
Required Net Capital		0	1,000,000
Net Capital		11,000,000	15,000,000
Excess Net Capital		$ 11,000,000	$ 14,000,000

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Commitments, Contingencies and Other Regulatory Matters (Details) $ / shares in Units, $ in Millions			3 Months Ended	12 Months Ended
	Oct. 20, 2014	May. 16, 2011	Mar. 31, 2016 USD ($) $ / principal_amount	Dec. 31, 2003 USD ($)	Apr. 30, 2013 $ / shares
Loss Contingencies [Line Items]
Commitments to fund partnerships			$ 52
Time deposit maturities, next rolling twelve months			$ 26
Supply Commitment [Line Items]
Trust preferred securities contractual time period			30 years
Liquidation amount per trust preferred security | $ / principal_amount			1,000
Estimated maximum potential liability trust preferred securities			$ 418
Unfunded Commitments to Extend Credit [Member]
Supply Commitment [Line Items]
Unfunded Commitments To Extend Credit			$ 55
Axajo Complaint [Member]
Loss Contingencies [Line Items]
Loss Contingency, Damages Awarded, Value				$ 1
Droplets Inc Complaint [Member]
Loss Contingencies [Line Items]
Loss Contingency, Patents Allegedly Infringed, Number		2
John Scranton Complaint [Member]
Loss Contingencies [Line Items]
Alleged Minimum Amount Company Would Exercise Options At Expiration | $ / shares					$ 0.01
John Scranton Complaint [Member] | Judicial Ruling With Prejudice [Member]
Loss Contingencies [Line Items]
Loss Contingency, Claims Dismissed, Number	4
John Scranton Complaint [Member] | Judicial Ruling Without Prejudice [Member]
Loss Contingencies [Line Items]
Loss Contingency, Claims Dismissed, Number	2