EQUITY-BASED COMPENSATION PLANS (NARRATIVE) (Details) - USD ($)
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3 Months Ended |
9 Months Ended |
12 Months Ended |
Dec. 31, 2024 |
Sep. 30, 2024 |
Sep. 30, 2023 |
Sep. 30, 2024 |
Sep. 30, 2023 |
Dec. 31, 2022 |
Dec. 31, 2021 |
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Payment Arrangement, Noncash Expense |
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$ 4,333,000
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$ 6,608,000
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$ 15,249,000
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$ 16,410,000
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2021 PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Payment Arrangement, Noncash Expense |
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$ 0.0
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Share-Based Compensation Arrangement by Share-Based Payment Award, Description |
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During 2021, the Company awarded Performance Restricted Stock Units (“PRSUs”) subject to service and performance vesting conditions. If defined minimum targets were met, the annual value of the PRSUs issued would be between $1.2 million and $4.9 million and vest in 2024. If the defined minimum targets were not met, then no PRSUs will be issued. The award amounts were based on the Company’s annual revenue and adjusted operating income for fiscal year 2023. The Company recognized compensation expense related to the 2021 PRSUs of $0.0 million and $0.0 million for the three and nine months ended September 30, 2024, respectively. The Company recognized compensation expense related to the 2021 PRSUs of $0.1 million and $0.5 million for the three and nine months ended September 30, 2023, respectively.
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Minimum [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Compensation Arrangement by Share-Based Payment Award, Award Vesting Period |
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3 years
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Minimum [Member] | 2021 PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Forecasted amount on noncash expense for share-based payment arrangement |
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$ 1,200,000
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Maximum [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Compensation Arrangement by Share-Based Payment Award, Award Vesting Period |
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5 years
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Maximum [Member] | 2021 PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Forecasted amount on noncash expense for share-based payment arrangement |
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$ 4,900,000
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Restricted Stock Units (RSUs) [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Payment Arrangement, Noncash Expense |
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4,300,000
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$ 6,500,000
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$ 15,200,000
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15,800,000
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Share-Based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Amount |
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36,900,000
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$ 36,900,000
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Non-option Equity Awards Granted |
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587,490
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250,913
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Performance Shares [Member] | 2021 PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Payment Arrangement, Noncash Expense |
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$ 100,000
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$ 0.0
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500,000
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Performance Shares [Member] | 2022 PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Compensation Arrangement by Share-Based Payment Award, Description |
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For the ordinary course annual PRSUs, if defined minimum targets are met, the annual value of the PRSUs issued will be between $0.9 million and $3.5 million and vest in March 2025. If the defined minimum targets are not met, then no shares will be issued. The number of shares awarded will be based on the Company’s annual revenue and adjusted EBITDA for fiscal year 2024
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Performance Shares [Member] | 2022 VCP PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Compensation Arrangement by Share-Based Payment Award, Description |
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For the one-time stretch financial goals PRSUs, if defined minimum targets at TTEC Engage and TTEC Digital business segments’ levels are met, the Company will issue between 0.0 million and 0.5 million PRSUs that will vest immediately in March 2026. If the defined minimum targets are not met, then no shares will be issued. The number of shares awarded will be based on the TTEC Engage and TTEC Digital business segments’ annual revenue and adjusted EBITDA for fiscal year 2025.
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Performance Shares [Member] | Minimum [Member] | 2022 PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Forecasted amount on noncash expense for share-based payment arrangement |
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$ 900,000
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Performance Shares [Member] | Minimum [Member] | 2022 VCP PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Non-option Equity Awards Granted |
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0.0
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Performance Shares [Member] | Minimum [Member] | PRSUs 2023 [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Forecasted amount on noncash expense for share-based payment arrangement |
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$ 0
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Performance Shares [Member] | Minimum [Member] | PRSUs 2024 [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Forecasted amount on noncash expense for share-based payment arrangement |
$ 0
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Performance Shares [Member] | Maximum [Member] | 2022 PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Forecasted amount on noncash expense for share-based payment arrangement |
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$ 3,500,000
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Performance Shares [Member] | Maximum [Member] | 2022 VCP PRSUs [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Non-option Equity Awards Granted |
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500,000
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Performance Shares [Member] | Maximum [Member] | PRSUs 2023 [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Forecasted amount on noncash expense for share-based payment arrangement |
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$ 8,900,000
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Performance Shares [Member] | Maximum [Member] | PRSUs 2024 [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Forecasted amount on noncash expense for share-based payment arrangement |
$ 5,900,000
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Cost of Sales [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Payment Arrangement, Noncash Expense |
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1,471,000
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3,009,000
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5,707,000
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7,407,000
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Selling, General and Administrative Expenses [Member] |
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Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items] |
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Share-Based Payment Arrangement, Noncash Expense |
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$ 2,862,000
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$ 3,599,000
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$ 9,542,000
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$ 9,003,000
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