GOODWILL

9 Months Ended

Sep. 30, 2023

GOODWILL [ABSTRACT]

GOODWILL.

(5)GOODWILL

Goodwill consisted of the following (in thousands):

							Effect of
	December 31,		Acquisitions /				Foreign		September 30,
	2022		Adjustments		Impairments		Currency		2023
TTEC Digital	$	502,806	$	(2,763)	$	—	$	(1,058)	$	498,985
TTEC Engage		305,039		2,763		—		(387)		307,415
Total	$	807,845	$	—	$	—	$	(1,445)	$	806,400

The Company performs a goodwill impairment assessment on at least an annual basis. The Company conducts its annual goodwill impairment assessment during the fourth quarter, or more frequently, if indicators of impairment exist. During the quarter ended September 30, 2023, the Company assessed whether any such indicators of impairment existed and concluded there were none.

Effective January 1, 2023, the Company completed a small reorganization of the internal reporting structure and one component from the TTEC Digital segment was reclassified and will now be included in the TTEC Engage segment.  Given the modification in reporting units, the Company conducted an impairment test before and after the change, and it was concluded that the fair value of the reporting units exceeded the carrying value on both testing dates. With the change in reporting units, the Company performed a relative fair value valuation calculation to allocate a portion of the Company’s historical goodwill to this specific component, which was then reallocated from the TTEC Digital segment to the TTEC Engage segment.