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SEGMENT INFORMATION (Tables)
9 Months Ended
Sep. 30, 2022
SEGMENT INFORMATION [ABSTRACT]  
Schedule of Segment Selected Financial Data

The following tables present certain financial data by segment (in thousands):

Three Months Ended September 30, 2022

    

    

    

    

Depreciation

    

Income

 

Gross

Intersegment

Net

&

from

 

Revenue

Sales

Revenue

Amortization

Operations

 

TTEC Digital

$

117,973

$

(35)

$

117,938

$

7,645

$

8,070

TTEC Engage

 

474,515

 

 

474,515

 

19,472

 

27,534

Total

$

592,488

$

(35)

$

592,453

$

27,117

$

35,604

Three Months Ended September 30, 2021

    

    

    

    

Depreciation

    

Income

 

Gross

Intersegment

Net

&

from

 

Revenue

Sales

Revenue

Amortization

Operations

 

TTEC Digital

$

124,086

$

$

124,086

$

8,936

$

8,670

TTEC Engage

 

442,655

 

(7)

 

442,648

 

16,344

 

17,355

Total

$

566,741

$

(7)

$

566,734

$

25,280

$

26,025

Nine Months Ended September 30, 2022

    

    

    

    

Depreciation

    

Income

 

Gross

Intersegment

Net

&

from

 

Revenue

Sales

Revenue

Amortization

Operations

 

TTEC Digital

$

348,147

$

(35)

$

348,112

$

24,891

$

25,296

TTEC Engage

 

1,437,317

 

 

1,437,317

 

55,170

 

94,502

Total

$

1,785,464

$

(35)

$

1,785,429

$

80,061

$

119,798

Nine Month Ended September 30, 2021

    

    

    

    

Depreciation

    

Income

 

Gross

Intersegment

Net

&

from

 

Revenue

Sales

Revenue

Amortization

Operations

 

TTEC Digital

$

295,712

$

(44)

$

295,668

$

21,312

$

22,438

TTEC Engage

 

1,365,086

(7)

 

1,365,079

 

49,343

 

142,841

Total

$

1,660,798

$

(51)

$

1,660,747

$

70,655

$

165,279

Three Months Ended 

Nine Months Ended 

September 30,

September 30,

2022

    

2021

    

2022

    

2021

 

Capital Expenditures

TTEC Digital

$

3,408

 

$

1,599

 

$

6,880

 

$

5,029

TTEC Engage

 

25,366

 

15,586

 

57,684

 

35,749

Total

$

28,774

 

$

17,185

 

$

64,564

 

$

40,778

September 30, 2022

    

December 31, 2021

Total Assets

TTEC Digital

$

827,948

 

$

828,255

TTEC Engage

 

1,327,089

 

1,168,549

Total

$

2,155,037

 

$

1,996,804

Schedule of Revenue by Geographic Area

The following table presents the Company revenue based upon the geographic location where the services are provided (in thousands):

Three Months Ended 
September 30,

Nine Months Ended
 September 30,

    

2022

    

2021

    

2022

    

2021

Revenue

United States

$

400,391

$

377,211

 

$

1,212,175

$

1,108,390

Philippines

 

91,306

 

100,531

 

281,759

 

305,255

Europe / Middle East / Africa

 

34,507

 

28,891

 

100,307

 

82,447

Latin America

30,750

 

28,737

 

85,905

 

85,529

Asia Pacific / India

 

19,075

 

16,989

 

54,899

 

49,560

Canada

 

16,424

 

14,375

 

50,384

 

29,566

Total

$

592,453

 

$

566,734

$

1,785,429

$

1,660,747