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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Consolidated Statements of Comprehensive Income        
Revenue. $ 604,250 $ 554,794 $ 1,192,976 $ 1,094,013
Type of Revenue us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember
Operating expenses        
Cost of services (exclusive of depreciation and amortization presented separately below) $ 463,510 $ 400,323 $ 910,725 $ 788,983
Selling, general and administrative 66,766 61,300 131,605 114,057
Depreciation and amortization 26,314 24,916 52,944 45,376
Restructuring charges, net 2,528 1,725 3,148 2,126
Impairment losses 9,248 700 10,360 4,217
Total operating expenses 568,366 488,964 1,108,782 954,759
Income from operations 35,884 65,830 84,194 139,254
Other income (expense)        
Interest income 271 230 471 409
Interest expense (6,194) (3,381) (9,960) (5,183)
Other income (expense), net 6,111 1,047 7,371 249
Total other income (expense) 188 (2,104) (2,118) (4,525)
Income before income taxes 36,072 63,726 82,076 134,729
Benefit from (provision for) income taxes (7,274) (11,353) (15,308) (27,332)
Net income 28,798 52,373 66,768 107,397
Net income attributable to noncontrolling interest (3,564) (5,004) (8,130) (9,610)
Net income (loss) attributable to TTEC stockholders 25,234 47,369 58,638 97,787
Other comprehensive income (loss)        
Foreign currency translation adjustments (23,370) 2,263 (23,074) (3,490)
Derivative valuation, gross (8,515) 219 (7,666) (3,446)
Derivative valuation, tax effect 2,208 (59) 1,988 892
Other, net of tax 313 (24) 354 12
Total other comprehensive income (loss) (29,364) 2,399 (28,398) (6,032)
Total comprehensive income (loss) (566) 54,772 38,370 101,365
Less: Comprehensive income attributable to noncontrolling interest (2,134) (3,668) (5,749) (6,702)
Comprehensive income (loss) attributable to TTEC stockholders $ (2,700) $ 51,104 $ 32,621 $ 94,663
Weighted average shares outstanding        
Basic 47,047 46,840 47,026 46,792
Diluted 47,383 47,409 47,381 47,388
Weighted Average Share Counts        
Basic $ 0.54 $ 1.01 $ 1.25 $ 2.09
Diluted 0.53 1.00 1.24 2.06
Common Stock, Dividends, Per Share, Declared $ 0 $ 0 $ 0 $ 0