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ACQUISITIONS ASSETS ACQUIRED (TABLES) (Details) - USD ($)
$ in Thousands
Apr. 08, 2021
Dec. 31, 2021
Dec. 31, 2020
Nov. 04, 2020
Aug. 05, 2020
Feb. 07, 2020
Dec. 31, 2019
Oct. 26, 2019
Business Acquisition [Line Items]                
Operating lease assets   $ 90,180 $ 120,820          
Deferred tax assets.   51,784 57,332          
Goodwill   739,481 363,502       $ 301,694  
Operating lease liability - short-term   44,460 43,651          
Accrued employee compensation and benefits   156,324 163,658          
Operating lease liability - long-term   $ 64,419 $ 98,277          
Avtex                
Business Acquisition [Line Items]                
Cash $ 18,638              
Accounts receivable. 22,214              
Prepaid Expenses 26,389              
Other assets 480              
Operating lease assets 3,614              
Income Taxes Receivable 93              
Fixed Assets Acquired 3,162              
Goodwill 378,882              
Total assets acquired 587,742              
Accounts payable 20,580              
Operating lease liability - short-term 678              
Accrued employee compensation and benefits 4,325              
Accrued income taxes 332              
Accrued expenses 250              
Operating lease liability - long-term 2,936              
Deferred tax liabilities 1,930              
Deferred revenue. 56,765              
Total liabilities assumed 87,796              
Total purchase price 499,946              
Avtex | Trade Names [Member]                
Business Acquisition [Line Items]                
Intangible assets 5,300              
Avtex | Intellectual Property [Member]                
Business Acquisition [Line Items]                
Intangible assets 770              
Avtex | Customer Relationships [Member]                
Business Acquisition [Line Items]                
Intangible assets $ 128,200              
VoiceFoundry US                
Business Acquisition [Line Items]                
Accounts receivable.         $ 3,758      
Prepaid Expenses         345      
Goodwill         35,881      
Total assets acquired         47,084      
Accounts payable         289      
Accrued employee compensation and benefits         741      
Deferred revenue.         170      
Total liabilities assumed         1,200      
Total purchase price         45,884      
VoiceFoundry US | Trade Names [Member]                
Business Acquisition [Line Items]                
Intangible assets         400      
VoiceFoundry US | Noncompete Agreements [Member]                
Business Acquisition [Line Items]                
Intangible assets         150      
VoiceFoundry US | Customer Relationships [Member]                
Business Acquisition [Line Items]                
Intangible assets         $ 6,550      
VoiceFoundry ASEAN                
Business Acquisition [Line Items]                
Cash       $ 1,300        
Accounts receivable.       937        
Prepaid Expenses       115        
Property, plant and equipment.       274        
Income Taxes Receivable       30        
Goodwill       14,418        
Total assets acquired       20,474        
Accounts payable       960        
Accrued employee compensation and benefits       113        
Deferred tax liabilities       1,013        
Deferred revenue.       236        
Other accrued assets liabilities, net       (78)        
Total liabilities assumed       2,244        
Total purchase price       18,230        
VoiceFoundry ASEAN | Trade Names [Member]                
Business Acquisition [Line Items]                
Intangible assets       300        
VoiceFoundry ASEAN | Customer Relationships [Member]                
Business Acquisition [Line Items]                
Intangible assets       $ 3,100        
Serendebyte                
Business Acquisition [Line Items]                
Cash           $ 3,123    
Accounts receivable.           1,243    
Prepaid Expenses           1,327    
Property, plant and equipment.           20    
Deferred tax assets.           14    
Goodwill           9,033    
Total assets acquired           17,080    
Accounts payable           120    
Accrued employee compensation and benefits           1,025    
Accrued income taxes           170    
Accrued expenses           2,208    
Deferred tax liabilities           629    
Total liabilities assumed           4,152    
Total purchase price           12,928    
Serendebyte | Trade Names [Member]                
Business Acquisition [Line Items]                
Intangible assets           400    
Serendebyte | Customer Relationships [Member]                
Business Acquisition [Line Items]                
Intangible assets           $ 1,920    
FCR                
Business Acquisition [Line Items]                
Cash               $ 5,225
Accounts receivable.               10,659
Prepaid Expenses               357
Property, plant and equipment.               6,006
Other assets               224
Operating lease assets               5,127
Goodwill               96,739
Total assets acquired               171,477
Accounts payable               388
Operating lease liability - short-term               1,160
Accrued employee compensation and benefits               4,049
Accrued expenses               72
Operating lease liability - long-term               3,967
Total liabilities assumed               9,636
Total purchase price               161,841
FCR | Trade Names [Member]                
Business Acquisition [Line Items]                
Intangible assets               8,600
FCR | Customer Relationships [Member]                
Business Acquisition [Line Items]                
Intangible assets               $ 38,540