SEGMENT INFORMATION (Tables)

12 Months Ended

Dec. 31, 2021

SEGMENT INFORMATION [ABSTRACT]

Schedule of Segment Selected Financial Data

The following tables present certain financial data by segment (in thousands):

Year Ended December 31, 2021

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	414,148	$	(44)	$	414,104	$	30,468	$	35,437
TTEC Engage		1,858,965		(7)		1,858,958		66,238		181,755
Total	$	2,273,113	$	(51)	$	2,273,062	$	96,706	$	217,192

Year Ended December 31, 2020

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	307,278	$	(293)	$	306,985	$	14,029	$	45,315
TTEC Engage		1,642,263		—		1,642,263		64,833		159,377
Total	$	1,949,541	$	(293)	$	1,949,248	$	78,862	$	204,692

Year Ended December 31, 2019

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	305,595	$	(249)	$	305,346	$	11,216	$	38,927
TTEC Engage		1,338,358		—		1,338,358		57,870		84,782
Total	$	1,643,953	$	(249)	$	1,643,704	$	69,086	$	123,709

	For the Year Ended December 31,
	2021		2020		2019
Capital Expenditures
TTEC Digital	$	8,919	$	7,881	$	14,397
TTEC Engage		51,439		51,891		46,379
Total	$	60,358	$	59,772	$	60,776

	December 31,
	2021		2020		2019
Total Assets
TTEC Digital	$	828,255	$	277,365	$	238,081
TTEC Engage		1,168,549		1,239,043		1,138,707
Total	$	1,996,804	$	1,516,408	$	1,376,788
	December 31,
	2021		2020		2019
Goodwill
TTEC Digital	$	505,222	$	128,211	$	66,275
TTEC Engage		234,259		235,291		235,419
Total	$	739,481	$	363,502	$	301,694

Schedule of Revenue by Geographic Area

The following tables present certain financial data based upon the geographic location where the services are provided (in thousands):

	As of and for the
	Year Ended December 31,
	2021		2020		2019
Revenue
United States	$	1,524,654	$	1,338,267	$	1,002,524
Philippines		409,360		347,575		370,395
Latin America		114,967		98,633		100,117
Europe / Middle East / Africa		110,909		78,478		70,613
Asia Pacific / India		67,035		59,750		55,554
Canada		46,137		26,545		44,501
Total	$	2,273,062	$	1,949,248	$	1,643,704
Property, plant and equipment, gross
United States	$	605,582	$	576,803	$	559,326
Philippines		158,098		162,391		144,213
Latin America		47,540		46,307		45,743
Europe / Middle East / Africa		19,594		23,043		14,823
Asia Pacific / India		14,977		15,918		21,562
Canada		14,825		13,844		15,516
Total	$	860,616	$	838,306	$	801,183
Other long-term assets
United States	$	67,291	$	55,548	$	57,417
Philippines		6,187		8,756		7,892
Latin America		864		912		993
Europe / Middle East / Africa		1,735		2,328		993
Asia Pacific / India		435		1,726		1,422
Canada		761		168		252
Total	$	77,273	$	69,438	$	68,969