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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Consolidated Statements of Comprehensive Income        
Revenue. $ 566,734 $ 492,980 $ 1,660,747 $ 1,378,274
Type of Revenue us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember
Operating expenses        
Cost of services (exclusive of depreciation and amortization presented separately below) $ 447,786 $ 368,405 $ 1,236,769 $ 1,027,268
Selling, general and administrative 67,426 49,473 181,483 146,667
Depreciation and amortization 25,280 19,522 70,655 57,054
Restructuring charges, net 485 1,233 2,612 2,564
Impairment losses (268) 948 3,949 1,644
Total operating expenses 540,709 439,581 1,495,468 1,235,197
Income from operations 26,025 53,399 165,279 143,077
Other income (expense)        
Interest income 171 566 580 1,421
Interest expense (3,504) (2,755) (8,687) (15,451)
Other income (expense), net 3,288 (18,663) 3,537 (17,028)
Total other income (expense) (45) (20,852) (4,570) (31,058)
Income before income taxes 25,980 32,547 160,709 112,019
Benefit from (provision for) income taxes (7,939) (8,415) (35,271) (29,653)
Net income 18,041 24,132 125,438 82,366
Net income attributable to noncontrolling interest (3,606) (2,766) (13,216) (8,141)
Net income (loss) attributable to TTEC stockholders 14,435 21,366 112,222 74,225
Other comprehensive income (loss)        
Foreign currency translation adjustments (14,186) 28,679 (17,676) 9,845
Derivative valuation, gross (8,314) 5,350 (11,760) (98)
Derivative valuation, tax effect 2,164 (1,415) 3,056 14
Other, net of tax 23 130 35 376
Total other comprehensive income (loss) (20,313) 32,744 (26,345) 10,137
Total comprehensive income (loss) (2,272) 56,876 99,093 92,503
Less: Comprehensive income attributable to noncontrolling interest (2,549) (2,749) (9,251) (6,316)
Comprehensive income (loss) attributable to TTEC stockholders $ (4,821) $ 54,127 $ 89,842 $ 86,187
Weighted average shares outstanding        
Basic 46,984 46,732 46,857 46,617
Diluted 47,348 47,031 47,372 46,885
Weighted Average Share Counts        
Basic $ 0.31 $ 0.46 $ 2.40 $ 1.59
Diluted 0.30 0.45 2.37 1.58
Common Stock, Dividends, Per Share, Declared $ 0.47 $ 0.40 $ 0.47 $ 0.40