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ACQUISITIONS ASSETS ACQUIRED (TABLES) (Details) - USD ($)
$ in Thousands
Apr. 08, 2021
Jun. 30, 2021
Dec. 31, 2020
Nov. 04, 2020
Aug. 05, 2020
Feb. 07, 2020
Business Acquisition [Line Items]            
Operating lease assets   $ 106,735 $ 120,820      
Goodwill   733,940 363,502      
Operating lease liability - short-term   42,891 43,651      
Accrued employee compensation and benefits   156,585 163,658      
Operating lease liability - long-term   $ 83,146 $ 98,277      
Avtex            
Business Acquisition [Line Items]            
Cash $ 18,638          
Accounts receivable. 25,342          
Prepaid Expenses 30,541          
Other assets 468          
Operating lease assets 3,210          
Income Taxes Receivable 93          
Fixed Assets Acquired 3,162          
Goodwill 370,883          
Total assets acquired 582,167          
Accounts payable 22,563          
Operating lease liability - short-term 543          
Accrued employee compensation and benefits 4,325          
Accrued income taxes 332          
Accrued expenses 250          
Operating lease liability - long-term 2,667          
Deferred revenue. 51,542          
Total liabilities assumed 82,222          
Total purchase price 499,945          
Avtex | Trade Names [Member]            
Business Acquisition [Line Items]            
Intangible assets 5,300          
Avtex | Intellectual Property [Member]            
Business Acquisition [Line Items]            
Intangible assets 770          
Avtex | Customer Relationships [Member]            
Business Acquisition [Line Items]            
Intangible assets $ 123,760          
Voice Foundry US            
Business Acquisition [Line Items]            
Accounts receivable.         $ 3,758  
Prepaid Expenses         345  
Goodwill         35,881  
Total assets acquired         47,084  
Accounts payable         289  
Accrued employee compensation and benefits         741  
Deferred revenue.         170  
Total liabilities assumed         1,200  
Total purchase price         45,884  
Voice Foundry US | Trade Names [Member]            
Business Acquisition [Line Items]            
Intangible assets         400  
Voice Foundry US | Noncompete Agreements [Member]            
Business Acquisition [Line Items]            
Intangible assets         150  
Voice Foundry US | Customer Relationships [Member]            
Business Acquisition [Line Items]            
Intangible assets         $ 6,550  
Voice Foundry ASEAN            
Business Acquisition [Line Items]            
Cash       $ 1,300    
Accounts receivable.       937    
Prepaid Expenses       115    
Property, plant and equipment.       274    
Income Taxes Receivable       30    
Goodwill       14,418    
Total assets acquired       20,474    
Accounts payable       960    
Accrued employee compensation and benefits       113    
Deferred tax liabilities       1,013    
Deferred revenue.       236    
Other accrued assets liabilities, net       (78)    
Total liabilities assumed       2,244    
Total purchase price       18,230    
Voice Foundry ASEAN | Trade Names [Member]            
Business Acquisition [Line Items]            
Intangible assets       300    
Voice Foundry ASEAN | Customer Relationships [Member]            
Business Acquisition [Line Items]            
Intangible assets       $ 3,100    
Serendebyte            
Business Acquisition [Line Items]            
Cash           $ 3,123
Accounts receivable.           1,243
Prepaid Expenses           1,327
Property, plant and equipment.           20
Deferred tax assets.           14
Goodwill           9,033
Total assets acquired           17,080
Accounts payable           120
Accrued employee compensation and benefits           1,025
Accrued income taxes           170
Accrued expenses           2,208
Deferred tax liabilities           629
Total liabilities assumed           4,152
Total purchase price           12,928
Serendebyte | Trade Names [Member]            
Business Acquisition [Line Items]            
Intangible assets           400
Serendebyte | Customer Relationships [Member]            
Business Acquisition [Line Items]            
Intangible assets           $ 1,920