SEGMENT INFORMATION (Tables)

6 Months Ended

Jun. 30, 2021

SEGMENT INFORMATION [ABSTRACT]

Schedule of Segment Selected Financial Data

The following tables present certain financial data by segment (in thousands):

Three Months Ended June 30, 2021

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	108,017	$	(22)	$	107,995	$	8,489	$	9,565
TTEC Engage		446,799		—		446,799		16,427		56,265
Total	$	554,816	$	(22)	$	554,794	$	24,916	$	65,830

Three Months Ended June 30, 2020

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	77,168	$	(25)	$	77,143	$	3,278	$	14,376
TTEC Engage		375,938		—		375,938		15,382		34,586
Total	$	453,106	$	(25)	$	453,081	$	18,660	$	48,962

Six Months Ended June 30, 2021

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	171,626	$	(44)	$	171,582	$	12,377	$	13,767
TTEC Engage		922,431		—		922,431		32,999		125,487
Total	$	1,094,057	$	(44)	$	1,094,013	$	45,376	$	139,254

Six Months Ended June 30, 2020

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	154,949	$	(250)	$	154,699	$	6,566	$	24,634
TTEC Engage		730,595		—		730,595		30,966		65,044
Total	$	885,544	$	(250)	$	885,294	$	37,532	$	89,678

	Three Months Ended				Six Months Ended
	June 30,				June 30,
	2021		2020		2021		2020
Capital Expenditures
TTEC Digital	$	1,898	$	2,888	$	3,430	$	5,326
TTEC Engage		10,130		12,214		20,163		26,589
Total	$	12,028	$	15,102	$	23,593	$	31,915

	June 30, 2021		December 31, 2020
Total Assets
TTEC Digital	$	850,321	$	277,365
TTEC Engage		1,187,307		1,239,043
Total	$	2,037,628	$	1,516,408
	June 30, 2021		December 31, 2020
Goodwill
TTEC Digital	$	498,843	$	128,211
TTEC Engage		235,097		235,291
Total	$	733,940	$	363,502

Schedule of Revenue by Geographic Area

The following table presents revenue based upon the geographic location where the services are provided (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2021		2020		2021		2020
Revenue
United States	$	372,851	$	312,310	$	731,180	$	589,988
Philippines		102,472		79,269		204,724		170,373
Latin America		27,354		23,352		56,791		48,450
Europe / Middle East / Africa		27,640		17,361		53,557		34,304
Asia Pacific / India		16,404		13,725		32,571		28,893
Canada		8,073		7,064		15,190		13,286
Total	$	554,794	$	453,081	$	1,094,013	$	885,294