XML 16 R4.htm IDEA: XBRL DOCUMENT v3.21.1
Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Consolidated Statements of Comprehensive Income    
Revenue. $ 539,219 $ 432,213
Type of Revenue us-gaap:ServiceMember us-gaap:ServiceMember
Operating expenses    
Cost of services (exclusive of depreciation and amortization presented separately below) $ 388,660 $ 321,557
Selling, general and administrative 52,757 49,834
Depreciation and amortization 20,459 18,872
Restructuring charges, net 402 538
Impairment losses 3,517 696
Total operating expenses 465,795 391,497
Income from operations 73,424 40,716
Other income (expense)    
Interest income 179 364
Interest expense (1,802) (9,592)
Other income (expense), net (798) 3,396
Total other income (expense) (2,421) (5,832)
Income before income taxes 71,003 34,884
Benefit from (provision for) income taxes (15,979) (10,199)
Net income 55,024 24,685
Net income attributable to noncontrolling interest (4,606) (3,151)
Net income (loss) attributable to TTEC stockholders 50,418 21,534
Other comprehensive income (loss)    
Foreign currency translation adjustments (5,753) (29,814)
Derivative valuation, gross (3,665) (10,549)
Derivative valuation, tax effect 951 2,746
Other, net of tax 36 127
Total other comprehensive income (loss) (8,431) (37,490)
Total comprehensive income (loss) 46,593 (12,805)
Less: Comprehensive income attributable to noncontrolling interest (3,034) (1,700)
Comprehensive income (loss) attributable to TTEC stockholders $ 43,559 $ (14,505)
Weighted average shares outstanding    
Basic 46,743 46,498
Diluted 47,355 46,813
Weighted Average Share Counts    
Basic $ 1.08 $ 0.46
Diluted 1.06 0.46
Common Stock, Dividends, Per Share, Declared $ 0.43 $ 0.34