FAIR VALUE (CONTINGENT CONSIDERATION TABLE) (Details) - USD ($)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Business acquisitions, Contingent Consideration [Line Items]
Beginning balance, contingent consideration payable	$ 6,134,000	$ 2,363,000
Acquisitions	13,721,000	6,134,000
Imputed Interest/ Adjustment	(1,823,000)	(2,363,000)
Ending balance, contingent consideration payable	18,032,000	6,134,000
FCR
Business acquisitions, Contingent Consideration [Line Items]
Beginning balance, contingent consideration payable	6,134,000	0
Acquisitions		6,134,000
Imputed Interest/ Adjustment	(6,134,000)
Ending balance, contingent consideration payable	0	6,134,000
Voice Foundry US
Business acquisitions, Contingent Consideration [Line Items]
Beginning balance, contingent consideration payable	0
Acquisitions	10,943,000
Imputed Interest/ Adjustment	3,142,000
Ending balance, contingent consideration payable	14,085,000	0
Voice Foundry ASEAN
Business acquisitions, Contingent Consideration [Line Items]
Beginning balance, contingent consideration payable	0
Acquisitions	2,778,000
Imputed Interest/ Adjustment	1,169,000
Ending balance, contingent consideration payable	3,947,000	0
SCS
Business acquisitions, Contingent Consideration [Line Items]
Beginning balance, contingent consideration payable	$ 0	2,363,000
Imputed Interest/ Adjustment		(2,363,000)
Ending balance, contingent consideration payable		$ 0