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ACQUISITIONS AND DIVESTITURES (NARRATIVE) (Details)
3 Months Ended 12 Months Ended
Dec. 31, 2020
USD ($)
employee
Nov. 04, 2020
USD ($)
Sep. 30, 2020
USD ($)
Aug. 05, 2020
USD ($)
Jun. 30, 2020
USD ($)
Mar. 31, 2020
USD ($)
Feb. 07, 2020
USD ($)
Oct. 26, 2019
USD ($)
Mar. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
employee
Sep. 30, 2020
USD ($)
Jun. 30, 2020
USD ($)
Mar. 31, 2020
USD ($)
Dec. 31, 2019
USD ($)
Sep. 30, 2019
USD ($)
Jun. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Dec. 31, 2020
USD ($)
employee
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Business Acquisition [Line Items]                                        
Entity Number of Employees | employee 61,000                 61,000               61,000    
Other liabilities, noncurrent $ 96,185,000                 $ 96,185,000       $ 79,641,000       $ 96,185,000 $ 79,641,000  
Redeemable noncontrolling interest 52,976,000                 52,976,000       48,923,000       52,976,000 48,923,000  
Contingent Consideration, at fair value 18,032,000                 18,032,000       6,134,000       18,032,000 6,134,000 $ 2,363,000
Business Combination Contingent Consideration Liability 18,032,000                 18,032,000       6,134,000       18,032,000 6,134,000 2,363,000
Increase (decrease) in contingent consideration payable                   (2,500,000)   $ 1,100,000 $ 3,300,000     $ 2,400,000        
Revenue of Acquirees since Acquisition Date, Actual                                   122,100,000 18,600,000  
Income (loss) from operations of Acquirees since Acquisition Date, Actual                                   8,200,000 1,400,000  
Acquired intangible amortization of acquirees since acquisition                                   7,400,000 1,100,000  
Sales Revenue Services Net                   570,974,000 $ 492,980,000 453,081,000 432,213,000 461,326,000 $ 395,507,000 392,515,000 $ 394,356,000 1,949,248,000 1,643,704,000 1,509,171,000
Net income attributable to TTEC stockholders                   44,423,000 $ 21,366,000 31,325,000 21,534,000 28,263,000 $ 18,101,000 $ 11,798,000 $ 19,002,000 118,648,000 77,164,000 35,817,000
Business Acquisition, Pro Forma Revenue                                   1,965,600,000 1,741,300,000  
Business Acquisition, Pro Forma Income (Loss) from Continuing Operations, Net of Tax                                   123,800,000 93,100,000  
(Gain) Loss on dissolution of subsidiary                       17,400,000 2,500,000         (19,905,000) 0 0
Expected forecast volatility rate [Member]                                        
Business Acquisition [Line Items]                                        
Business combination contingent consideration measurement input               20                        
Foreign Subsidiary 1 [Member]                                        
Business Acquisition [Line Items]                                        
(Gain) Loss on dissolution of subsidiary         $ 2,500,000                              
Foreign Subsidiary 2 [Member]                                        
Business Acquisition [Line Items]                                        
(Gain) Loss on dissolution of subsidiary     $ 17,400,000                                  
TTEC Digital                                        
Business Acquisition [Line Items]                                        
Sales Revenue Services Net                                   306,985,000 305,346,000 238,799,000
TTEC Engage                                        
Business Acquisition [Line Items]                                        
Sales Revenue Services Net                                   1,642,263,000 1,338,358,000 1,270,372,000
Voice Foundry US                                        
Business Acquisition [Line Items]                                        
Date of Acquisition       Aug. 05, 2020                                
Percentage of Voting Interests Acquired       100.00%                                
Description of Acquired Entity       Voice Foundry is a preferred Amazon Connect cloud contact center service and implementation partner                                
Entity Number of Employees       60                                
Payments to Acquire Businesses       $ 34,300,000                                
Business Combination, Provisional Information, Initial Accounting Incomplete, Adjustment, Financial Liabilities                 $ 300,000                      
Future Value of Liabilities Incurred From Business Acquisitions 10,900,000     7,400,000           10,900,000               10,900,000    
Contingent Consideration, at fair value 14,100,000                 14,100,000               14,100,000    
Business Combination Contingent Consideration Liability $ 14,100,000                 14,100,000               $ 14,100,000    
Increase (decrease) in contingent consideration payable                   $ 3,200,000                    
Voice Foundry US | Risk Free Interest Rate                                        
Business Acquisition [Line Items]                                        
Business combination contingent consideration measurement input 2.6                 2.6               2.6    
Voice Foundry US | Expected forecast volatility rate [Member]                                        
Business Acquisition [Line Items]                                        
Business combination contingent consideration measurement input 47                 47               47    
Voice Foundry US | Discount Rate                                        
Business Acquisition [Line Items]                                        
Business combination contingent consideration measurement input 23.1                 23.1               23.1    
Voice Foundry US | Other accrued expenses                                        
Business Acquisition [Line Items]                                        
Contingent Consideration, at fair value $ 7,400,000                 $ 7,400,000               $ 7,400,000    
Business Combination Contingent Consideration Liability 7,400,000                 7,400,000               7,400,000    
Voice Foundry US | Other Noncurrent Liabilities [Member]                                        
Business Acquisition [Line Items]                                        
Contingent Consideration, at fair value 6,700,000                 6,700,000               6,700,000    
Business Combination Contingent Consideration Liability $ 6,700,000                 $ 6,700,000               $ 6,700,000    
Voice Foundry ASEAN                                        
Business Acquisition [Line Items]                                        
Percentage of Voting Interests Acquired   100.00%                                    
Serendebyte                                        
Business Acquisition [Line Items]                                        
Percentage of Voting Interests Acquired             70.00%                          
ownership percentage 70.00%           30.00%     70.00%               70.00%    
FCR                                        
Business Acquisition [Line Items]                                        
ownership percentage 70.00%             30.00%   70.00%               70.00%    
Voice Foundry US                                        
Business Acquisition [Line Items]                                        
Total purchase price       $ 45,894,000                                
Contingent Consideration, at fair value $ 14,085,000                 $ 14,085,000       0       $ 14,085,000 0  
Business Combination Contingent Consideration Liability $ 14,085,000                 $ 14,085,000       0       $ 14,085,000 0  
Voice Foundry US | Discount Rate                                        
Business Acquisition [Line Items]                                        
Business combination contingent consideration measurement input 23.1                 23.1               23.1    
Voice Foundry US | Customer Relationships [Member]                                        
Business Acquisition [Line Items]                                        
Useful life       4 years                                
Voice Foundry US | Trade Names [Member]                                        
Business Acquisition [Line Items]                                        
Useful life       2 years                                
Voice Foundry ASEAN                                        
Business Acquisition [Line Items]                                        
Date of Acquisition   Nov. 04, 2020                                    
Payments to Acquire Businesses   $ 15,200,000                                    
Total purchase price   18,230,000                                    
Future Value of Liabilities Incurred From Business Acquisitions   2,800,000                                    
Contingent Consideration, at fair value $ 3,947,000                 $ 3,947,000       0       $ 3,947,000 0  
Business Combination Contingent Consideration Liability $ 3,947,000                 3,947,000       0       $ 3,947,000 0  
Increase (decrease) in contingent consideration payable                   $ 1,200,000                    
Voice Foundry ASEAN | Maximum                                        
Business Acquisition [Line Items]                                        
Future Value of Liabilities Incurred From Business Acquisitions   $ 4,400,000                                    
Voice Foundry ASEAN | Risk Free Interest Rate                                        
Business Acquisition [Line Items]                                        
Business combination contingent consideration measurement input   1.6                                    
Voice Foundry ASEAN | Expected forecast volatility rate [Member]                                        
Business Acquisition [Line Items]                                        
Business combination contingent consideration measurement input   50                                    
Voice Foundry ASEAN | Discount Rate                                        
Business Acquisition [Line Items]                                        
Business combination contingent consideration measurement input 18.4 18.4               18.4               18.4    
Voice Foundry ASEAN | Other accrued expenses                                        
Business Acquisition [Line Items]                                        
Contingent Consideration, at fair value $ 2,200,000                 $ 2,200,000               $ 2,200,000    
Business Combination Contingent Consideration Liability 2,200,000                 2,200,000               2,200,000    
Voice Foundry ASEAN | Other Noncurrent Liabilities [Member]                                        
Business Acquisition [Line Items]                                        
Contingent Consideration, at fair value 1,700,000                 1,700,000               1,700,000    
Business Combination Contingent Consideration Liability 1,700,000                 1,700,000               1,700,000    
Voice Foundry ASEAN | Customer Relationships [Member]                                        
Business Acquisition [Line Items]                                        
Useful life   4 years                                    
Voice Foundry ASEAN | Trade Names [Member]                                        
Business Acquisition [Line Items]                                        
Useful life   2 years                                    
Serendebyte                                        
Business Acquisition [Line Items]                                        
Date of Acquisition             Feb. 07, 2020                          
Percentage of Voting Interests Acquired             70.00%                          
Description of Acquired Entity             Serendebyte Inc., a Delaware corporation (“the Serendebyte Transaction”). Serendebyte is an autonomous customer experience and intelligent automation solutions provider with 125 employees based in India, the United States, and Canada                          
Entity Number of Employees             125                          
Payments to Acquire Businesses             $ 9,000,000.0                          
Total purchase price             12,928,000                          
Business Combination, Provisional Information, Initial Accounting Incomplete, Adjustment, Financial Liabilities                       800,000                
Cash balance retained             2,200,000                          
Redeemable noncontrolling interest             $ 3,800,000                          
Serendebyte | Discount Rate                                        
Business Acquisition [Line Items]                                        
Unobservable Measurement Input, Uncertainty, Description             35%                          
Serendebyte | Customer Relationships [Member]                                        
Business Acquisition [Line Items]                                        
Useful life             5 years                          
Serendebyte | Trade Names [Member]                                        
Business Acquisition [Line Items]                                        
Useful life             3 years                          
FCR                                        
Business Acquisition [Line Items]                                        
Date of Acquisition               Oct. 26, 2019                        
Percentage of Voting Interests Acquired               70.00%                        
Entity Number of Employees               2,000                        
Contingent Consideration Arrangements, Basis for Amount               Significant assumptions include a discount rate of 16.7% expected forecast volatility of 20%, an equivalent metric risk premium of 15.1%, risk-free rate of 1.6% and a credit spread of 1.8%.                        
Payments to Acquire Businesses               $ 4,500,000                        
Total purchase price               161,841,000                        
Other liabilities, noncurrent 0                 0               0    
Business Combination, Provisional Information, Initial Accounting Incomplete, Adjustment, Financial Liabilities                         700,000              
Cost of Acquired Entity, Up Front Cash Consideration               107,000,000.0                        
Cash balance retained               700,000                        
Future Value of Liabilities Incurred From Business Acquisitions               6,500,000                        
Redeemable noncontrolling interest               48,300,000                        
Contingent Consideration, at fair value 0             10,900,000   0       6,134,000       0 6,134,000 0
Business Combination Contingent Consideration Liability 0             10,900,000   0       $ 6,134,000       $ 0 $ 6,134,000 $ 0
Contingent Consideration, at Fair Value, Current Portion               $ 6,100,000                        
Increase (decrease) in contingent consideration payable $ 1,800,000       $ 1,100,000 $ 3,300,000       $ 1,800,000   $ 1,100,000 $ 3,300,000              
FCR | Discount Rate                                        
Business Acquisition [Line Items]                                        
Unobservable Measurement Input, Uncertainty, Description               19.6%                        
Business combination contingent consideration measurement input 16.7             16.7   16.7               16.7    
FCR | TTEC Engage                                        
Business Acquisition [Line Items]                                        
Description of Acquired Entity               First Call Resolution, LLC (“FCR”), an Oregon limited liability company (“the FCR Transaction”). FCR is a customer care, social networking and business process solutions service provider with approximately 2,000 employees based in the U.S.                        
FCR | Customer Relationships [Member]                                        
Business Acquisition [Line Items]                                        
Useful life               10 years                        
FCR | Trade Names [Member]                                        
Business Acquisition [Line Items]                                        
Useful life               4 years