XML 54 R37.htm IDEA: XBRL DOCUMENT v3.20.4
GOODWILL (Tables)
12 Months Ended
Dec. 31, 2020
GOODWILL [ABSTRACT]  
Schedule of Goodwill Rollforward

Goodwill consisted of the following (in thousands):

    

    

    

    

Effect of

    

 

December 31,

Acquisitions /

Foreign

December 31,

 

2019

Adjustments

Impairments

Currency

2020

 

TTEC Digital

$

66,275

$

59,341

$

$

2,595

$

128,211

TTEC Engage

 

235,419

 

(254)

 

 

126

 

235,291

Total

$

301,694

$

59,087

$

$

2,721

$

363,502

    

    

    

    

Effect of

    

 

December 31,

Acquisitions /

Foreign

December 31,

 

2018

Adjustments

Impairments

Currency

2019

 

TTEC Digital

$

66,158

$

$

$

117

$

66,275

TTEC Engage

 

138,475

 

96,993

 

 

(49)

 

235,419

Total

$

204,633

$

96,993

$

$

68

$

301,694