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FAIR VALUE (NARRATIVE) (Details)
3 Months Ended 9 Months Ended 12 Months Ended
Jun. 30, 2020
USD ($)
Mar. 31, 2020
USD ($)
Jun. 30, 2020
USD ($)
Mar. 31, 2020
USD ($)
Sep. 30, 2020
USD ($)
Dec. 31, 2018
USD ($)
Aug. 05, 2020
Dec. 31, 2019
USD ($)
Business acquisitions, Contingent Consideration [Line Items]                
Line of credit         $ 325,000,000     $ 290,000,000
Average interest rate on annual borrowings         1.30%      
Purchase Price Payable Payments During Period         $ 0      
Business Combination Contingent Consideration Liability         12,728,000     6,134,000
FCR                
Business acquisitions, Contingent Consideration [Line Items]                
Purchase Price Payable Payments During Period         0      
Business Combination Contingent Consideration Liability         $ 1,785,000     $ 6,134,000
Increase (decrease) in contingent consideration payable $ 1,100,000 $ 3,300,000 $ 1,100,000 $ 3,300,000        
FCR | Discount Rate                
Business acquisitions, Contingent Consideration [Line Items]                
Business combination contingent consideration measurement input         16.7      
Voice Foundry US                
Business acquisitions, Contingent Consideration [Line Items]                
Purchase Price Payable Payments During Period         $ 0      
Business Combination Contingent Consideration Liability         $ 10,943,000      
Voice Foundry US | Discount Rate                
Business acquisitions, Contingent Consideration [Line Items]                
Business combination contingent consideration measurement input         23.1   23.1  
CafeX [Member]                
Business acquisitions, Contingent Consideration [Line Items]                
Impairment of equity investment         $ 0 $ 15,600,000