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ACQUISITIONS AND DIVESTITURES (NARRATIVE) (Details)
3 Months Ended 6 Months Ended
Aug. 05, 2020
USD ($)
Feb. 07, 2020
USD ($)
Oct. 26, 2019
USD ($)
Jun. 30, 2020
USD ($)
Mar. 31, 2020
USD ($)
Jun. 30, 2019
USD ($)
Jun. 30, 2020
USD ($)
Jun. 30, 2019
USD ($)
Dec. 31, 2019
USD ($)
Mar. 31, 2019
USD ($)
Business Acquisition [Line Items]                    
Entity Number of Employees       51,700     51,700      
Other liabilities, noncurrent       $ 68,472,000     $ 68,472,000   $ 79,641,000  
Redeemable noncontrolling interest       54,026,000 $ 53,367,000 $ 0 54,026,000 $ 0 48,923,000 $ 0
Contingent Consideration, at fair value       1,785,000     1,785,000   6,134,000  
Contingent Consideration, at Fair Value, Current Portion       6,100,000     6,100,000      
Revenue of Acquirees since Acquisition Date, Actual             52,200,000      
Income (loss) from operations of Acquirees since Acquisition Date, Actual             3,700,000      
Acquired intangible amortization of acquirees since acquisition             3,200,000      
Sales Revenue Services Net       453,081,000   392,515,000 885,294,000 786,871,000    
Net income attributable to TTEC stockholders       31,325,000   11,798,000 52,859,000 30,800,000    
Business Acquisition, Pro Forma Revenue           830,700,000 886,300,000      
Business Acquisition, Pro Forma Income (Loss) from Continuing Operations, Net of Tax           39,400,000 53,100,000      
Loss on dissolution of subsidiary             (2,467,000)      
TeleTech Customer Management Ghana Limited [Member]                    
Business Acquisition [Line Items]                    
Loss on dissolution of subsidiary       2,500,000            
TTEC Digital                    
Business Acquisition [Line Items]                    
Sales Revenue Services Net       77,143,000   78,519,000 154,699,000 144,372,000    
TTEC Engage                    
Business Acquisition [Line Items]                    
Sales Revenue Services Net       $ 375,938,000   $ 313,996,000 $ 730,595,000 $ 642,499,000    
Serendebyte                    
Business Acquisition [Line Items]                    
ownership percentage       70.00%     70.00%      
Noncontrolling Interest, Ownership Percentage by Noncontrolling Owners   30.00%                
FCR                    
Business Acquisition [Line Items]                    
ownership percentage       70.00%     70.00%      
Noncontrolling Interest, Ownership Percentage by Noncontrolling Owners     30.00%              
VoiceFoundry                    
Business Acquisition [Line Items]                    
ownership percentage 100.00%                  
FCR                    
Business Acquisition [Line Items]                    
Percentage of Voting Interests Acquired     70.00%              
Total purchase price     $ 161,841,000              
Cash balance retained     700,000   700,000          
Future Value of Liabilities Incurred From Business Acquisitions     10,900,000              
Redeemable noncontrolling interest     $ 48,300,000              
Contingent Consideration, at fair value       $ 1,785,000     $ 1,785,000   $ 6,134,000  
Increase (decrease) in contingent consideration payable       1,100,000 $ 3,300,000          
FCR | Discount Rate                    
Business Acquisition [Line Items]                    
Business combination contingent consideration measurement input     19.6              
FCR | TTEC Engage                    
Business Acquisition [Line Items]                    
Date of Acquisition     Oct. 26, 2019              
Percentage of Voting Interests Acquired     70.00%              
Description of Acquired Entity     First Call Resolution, LLC (“FCR”), an Oregon limited liability company (“the Transaction”). FCR is a customer care, social networking and business process solutions service provider with approximately 2,000 employees based in the U.S              
Contingent Consideration Arrangements, Basis for Amount     Significant assumptions include a discount rate of 16.7%, expected forecast volatility of 20%, an equivalent metric risk premium of 15.1%, risk-free rate of 1.6% and a credit spread of 1.8%.              
Payments to Acquire Businesses     $ 4,500,000              
Cost of Acquired Entity, Up Front Cash Consideration     107,000,000.0              
Future Value of Liabilities Incurred From Business Acquisitions     $ 6,500,000              
FCR | Customer Relationships [Member]                    
Business Acquisition [Line Items]                    
Useful life     10 years              
FCR | Trade Names [Member]                    
Business Acquisition [Line Items]                    
Useful life     4 years              
Serendebyte                    
Business Acquisition [Line Items]                    
Date of Acquisition   Feb. 07, 2020                
Percentage of Voting Interests Acquired   70.00%                
Description of Acquired Entity   Serendebyte Inc., a Delaware corporation (“the Transaction”). Serendebyte is an autonomous customer experience and intelligent automation solutions provider with 125 employees based in India, the United States, and Canada                
Entity Number of Employees   125                
Total purchase price   $ 12,928,000                
Cash balance retained   2,200,000                
Redeemable noncontrolling interest   $ 3,800,000                
Serendebyte | Discount Rate                    
Business Acquisition [Line Items]                    
Business combination contingent consideration measurement input   35                
Serendebyte | TTEC Digital                    
Business Acquisition [Line Items]                    
Percentage of Voting Interests Acquired   70.00%                
Payments to Acquire Businesses   $ 9,000,000.0   $ 800,000            
Serendebyte | Customer Relationships [Member]                    
Business Acquisition [Line Items]                    
Useful life   5 years                
Serendebyte | Trade Names [Member]                    
Business Acquisition [Line Items]                    
Useful life   3 years                
VoiceFoundry                    
Business Acquisition [Line Items]                    
Date of Acquisition Aug. 05, 2020                  
Description of Acquired Entity VoiceFoundry, a preferred Amazon Connect cloud contact center services partner                  
VoiceFoundry | TTEC Digital                    
Business Acquisition [Line Items]                    
Total purchase price $ 67,200,000                  
Cost of Acquired Entity, Up Front Cash Consideration 48,000,000.0                  
Future Value of Liabilities Incurred From Business Acquisitions $ 19,200,000