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GOODWILL (NARRATIVE) (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2020
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2019
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems        
Goodwill $ 305,531     $ 301,694
Impairment losses 696   $ 1,506  
Other Intangible Assets [Member]        
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems        
Impairment losses   $ 2,000    
TTEC Digital        
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems        
Goodwill $ 73,869     $ 66,275
Goodwill, Impaired, Method for Fair Value Determination During the Company's annual impairment testing as of December 1, 2019, the Company identified triggering events that could lead to impairment of goodwill for the Digital Consulting reporting unit, including lower revenues and profits than had been anticipated over the past two years. The carrying value of Digital Consulting was $39.7 million at December 1, 2019, including approximately $24.3 million of goodwill. Based on the Company's assessment, the estimated fair value of the Digital Consulting reporting unit exceeded its carrying value by approximately 26%, but based on additional sensitivity analysis, the amount of cushion could fall to 0% or below if the performance of the business does not improve as expected. The estimate of fair value was based on generally accepted valuation techniques and information available at the date of the assessment, which incorporated management's assumptions about expected revenues and future cash flows and available market information for comparable companies.      
TTEC Digital | Other Intangible Assets [Member] | Customer Relationships [Member]        
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems        
Impairment losses   400    
TTEC Digital | Other Intangible Assets [Member] | Intellectual Property [Member]        
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems        
Impairment losses   $ 200