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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Consolidated Statements of Comprehensive Income    
Revenue. $ 432,213 $ 394,356
Type of Revenue us-gaap:ServiceMember us-gaap:ServiceMember
Operating expenses    
Cost of services (exclusive of depreciation and amortization presented separately below) $ 321,557 $ 293,334
Selling, general and administrative 49,834 49,720
Depreciation and amortization 18,872 16,743
Restructuring charges, net 538 961
Impairment losses 696 1,506
Total operating expenses 391,497 362,264
Income from operations 40,716 32,092
Other income (expense)    
Interest income 364 340
Interest expense (9,592) (5,288)
Other income (expense), net 3,396 798
Total other income (expense) (5,832) (4,150)
Income before income taxes 34,884 27,942
Benefit from (provision for) income taxes (10,199) (7,466)
Net income 24,685 20,476
Net income attributable to noncontrolling interest (3,151) (1,474)
Net income (loss) attributable to TTEC stockholders 21,534 19,002
Other comprehensive income (loss)    
Foreign currency translation adjustments (29,814) 1,631
Derivative valuation, gross (10,549) 4,180
Derivative valuation, tax effect 2,746 (1,119)
Other, net of tax 127 55
Total other comprehensive income (loss) (37,490) 4,747
Total comprehensive income (loss) (12,805) 25,223
Less: Comprehensive income attributable to noncontrolling interest (1,700) (1,503)
Comprehensive income (loss) attributable to TTEC stockholders $ (14,505) $ 23,720
Weighted average shares outstanding    
Basic 46,498 46,203
Diluted 46,813 46,590
Net income per share attributable to TTEC stockholders    
Basic $ 0.46 $ 0.41
Diluted 0.46 0.41
Dividends declared per share outstanding $ 0.34 $ 0.30