SEGMENT INFORMATION (Tables)

3 Months Ended

Mar. 31, 2020

SEGMENT INFORMATION [ABSTRACT]

Schedule of Segment Selected Financial Data

The following tables present certain financial data by segment (in thousands):

Three Months Ended March 31, 2020

							Depreciation		Income
	Gross		Intersegment		Net		&		(Loss) from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	77,781	$	(225)	$	77,556	$	3,288	$	10,258
TTEC Engage		354,657		—		354,657		15,584		30,458
Total	$	432,438	$	(225)	$	432,213	$	18,872	$	40,716

Three Months Ended March 31, 2019

							Depreciation		Income
	Gross		Intersegment		Net		&		(Loss) from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	66,041	$	(188)	$	65,853	$	2,308	$	7,759
TTEC Engage		328,503		—		328,503		14,435		24,333
Total	$	394,544	$	(188)	$	394,356	$	16,743	$	32,092

	Three Months Ended
	March 31,
	2020		2019
Capital Expenditures
TTEC Digital	$	2,438	$	3,741
TTEC Engage		14,375		9,459
Total	$	16,813	$	13,200

	March 31, 2020		December 31, 2019
Total Assets
TTEC Digital	$	313,634	$	238,081
TTEC Engage		1,451,134		1,138,707
Total	$	1,764,768	$	1,376,788
	March 31, 2020		December 31, 2019
Goodwill
TTEC Digital	$	73,869	$	66,275
TTEC Engage		231,662		235,419
Total	$	305,531	$	301,694

Schedule of Revenue by Geographic Area

The following table presents revenue based upon the geographic location where the services are provided (in thousands):

	Three Months Ended March 31,
	2020		2019
Revenue
United States	$	277,676	$	236,967
Philippines		91,105		93,179
Latin America		25,098		24,135
Europe / Middle East / Africa		16,944		16,041
Asia Pacific / India		15,168		12,826
Canada		6,222		11,208
Total	$	432,213	$	394,356