(3)SEGMENT INFORMATION

The Company reports the following two segments:

TTEC Digital designs, builds and delivers tech-enabled, insight-based and outcome-driven customer experience solutions through our professional services and suite of technology offerings. These solutions are critical to enabling and accelerating digital transformation for our clients.

Technology Services: Our technology services design, integrate and operate highly scalable, digital omnichannel technology solutions in the cloud, on premise, or hybrid, including journey orchestration, automation and AI, knowledge management, and workforce productivity.

Professional Services: Our management consulting practices deliver customer experience strategy, analytics, process optimization, and learning and performance services.

TTEC Engage provides the essential technologies, human resources, infrastructure and processes to operate customer care, acquisition, and fraud detection and prevention services.

Customer Acquisition Services: Our customer growth and acquisition services optimize the buying journeys for acquiring new customers by leveraging technology and analytics to deliver personal experiences that increase the quantity and quality of leads and customers.

Customer Care Services: Our customer care services provide turnkey contract center solutions, including digital omnichannel technologies, associate recruiting and training, facilities, and operational expertise to create exceptional customer experiences across all touchpoints.

Fraud Prevention Services: Our digital fraud detection and prevention services proactively identify and prevent fraud and provide community content moderation and compliance.

The Company allocates to each segment its portion of corporate operating expenses. All intercompany transactions between the reported segments for the periods presented have been eliminated.

The following tables present certain financial data by segment (in thousands):

Three Months Ended March 31, 2020


							Depreciation		Income
	Gross		Intersegment		Net		&		(Loss) from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	77,781	$	(225)	$	77,556	$	3,288	$	10,258
TTEC Engage		354,657		—		354,657		15,584		30,458
Total	$	432,438	$	(225)	$	432,213	$	18,872	$	40,716

Three Months Ended March 31, 2019


							Depreciation		Income
	Gross		Intersegment		Net		&		(Loss) from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	66,041	$	(188)	$	65,853	$	2,308	$	7,759
TTEC Engage		328,503		—		328,503		14,435		24,333
Total	$	394,544	$	(188)	$	394,356	$	16,743	$	32,092


	Three Months Ended
	March 31,
	2020		2019
Capital Expenditures
TTEC Digital	$	2,438	$	3,741
TTEC Engage		14,375		9,459
Total	$	16,813	$	13,200


	March 31, 2020		December 31, 2019
Total Assets
TTEC Digital	$	313,634	$	238,081
TTEC Engage		1,451,134		1,138,707
Total	$	1,764,768	$	1,376,788

	March 31, 2020		December 31, 2019
Goodwill
TTEC Digital	$	73,869	$	66,275
TTEC Engage		231,662		235,419
Total	$	305,531	$	301,694

The following table presents revenue based upon the geographic location where the services are provided (in thousands):



	Three Months Ended March 31,
	2020		2019
Revenue
United States	$	277,676	$	236,967
Philippines		91,105		93,179
Latin America		25,098		24,135
Europe / Middle East / Africa		16,944		16,041
Asia Pacific / India		15,168		12,826
Canada		6,222		11,208
Total	$	432,213	$	394,356