NET INCOME PER SHARE (Tables)

12 Months Ended

Dec. 31, 2019

Net income per share attributable to TTEC stockholders

Schedule of Diluted Shares Calculation

The following table sets forth the computation of basic and diluted shares for the periods indicated (in thousands):

	Year Ended December 31,
	2019	2018	2017
Shares used in basic earnings per share calculation	46,373	46,064	45,826
Effect of dilutive securities:
Stock options	—	6	10
Restricted stock units	349	314	536
Performance-based restricted stock units	36	1	10
Total effects of dilutive securities	385	321	556
Shares used in dilutive earnings per share calculation	46,758	46,385	46,382