SEGMENT INFORMATION (Tables)

9 Months Ended

Sep. 30, 2019

SEGMENT INFORMATION [ABSTRACT]

Schedule of Segment Selected Financial Data

The following tables present certain financial data by segment (in thousands):

Three Months Ended September 30, 2019

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	78,577	$	43	$	78,620	$	2,512	$	11,704
TTEC Engage		316,887		—		316,887		14,147		14,277
Total	$	395,464	$	43	$	395,507	$	16,659	$	25,981

Three Months Ended September 30, 2018

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	66,849	$	(170)	$	66,679	$	2,316	$	8,469
TTEC Engage		298,257		—		298,257		15,001		6,188
Total	$	365,106	$	(170)	$	364,936	$	17,317	$	14,657

Nine Months Ended September 30, 2019

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	223,198	$	(206)	$	222,992	$	8,055	$	27,172
TTEC Engage		959,386		—		959,386		42,397		53,774
Total	$	1,182,584	$	(206)	$	1,182,378	$	50,452	$	80,946

Nine Months Ended September 30, 2018

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	169,536	$	(289)	$	169,247	$	6,550	$	20,579
TTEC Engage		920,791		—		920,791		45,502		32,522
Total	$	1,090,327	$	(289)	$	1,090,038	$	52,052	$	53,101

	Three Months Ended				Nine Months Ended
	September 30,				September 30,
	2019		2018		2019		2018
Capital Expenditures
TTEC Digital	$	318	$	2,105	$	9,714	$	3,447
TTEC Engage		15,692		12,853		34,724		28,394
Total	$	16,010	$	14,958	$	44,438	$	31,841

	September 30, 2019		December 31, 2018
Total Assets
TTEC Digital	$	248,243	$	222,977
TTEC Engage		933,623		831,531
Total	$	1,181,866	$	1,054,508
	September 30, 2019		December 31, 2018
Goodwill
TTEC Digital	$	65,544	$	66,158
TTEC Engage		138,279		138,475
Total	$	203,823	$	204,633

Schedule of Revenue by Geographic Area

The following table presents revenue based upon the geographic location where the services are provided (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2019		2018		2019		2018
Revenue
United States	$	240,863	$	206,433	$	713,561	$	605,024
Philippines		89,876		85,272		274,456		259,919
Latin America		24,454		26,351		73,645		84,073
Europe / Middle East / Africa		15,187		16,112		46,838		50,552
Asia Pacific / India		14,733		15,368		41,713		42,945
Canada		10,394		15,400		32,165		47,525
Total	$	395,507	$	364,936	$	1,182,378	$	1,090,038