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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2019
Jun. 30, 2018
Jun. 30, 2019
Jun. 30, 2018
Consolidated Statements of Comprehensive Income        
Revenue. $ 392,515 $ 349,853 $ 786,871 $ 725,102
Type of Revenue us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember
Operating expenses        
Cost of services (exclusive of depreciation and amortization presented separately below) $ 299,237 $ 274,260 $ 592,571 $ 557,630
Selling, general and administrative 50,864 44,245 100,584 91,290
Depreciation and amortization 17,050 16,811 33,793 34,735
Restructuring charges, net 428 1,034 1,389 1,883
Impairment losses 2,063   3,569 1,120
Total operating expenses 369,642 336,350 731,906 686,658
Income from operations 22,873 13,503 54,965 38,444
Other income (expense)        
Interest income 429 1,471 769 2,539
Interest expense (4,208) (7,765) (9,496) (14,224)
Other income (expense), net 1,865 (259) 2,663 (11,775)
Total other income (expense) (1,914) (6,553) (6,064) (23,460)
Income before income taxes 20,959 6,950 48,901 14,984
Benefit from (provision for) income taxes (7,345) (653) (14,811) (2,755)
Net income 13,614 6,297 34,090 12,229
Net income attributable to noncontrolling interest (1,816) (779) (3,290) (2,120)
Net income (loss) attributable to TTEC stockholders 11,798 5,518 30,800 10,109
Other comprehensive income (loss)        
Foreign currency translation adjustments 4,749 (20,285) 6,380 (25,884)
Derivative valuation, gross 6,082 (2,019) 10,262 (784)
Derivative valuation, tax effect (1,630) 513 (2,749) (729)
Other, net of tax (38) 106 17 214
Total other comprehensive income (loss) 9,163 (21,685) 13,910 (27,183)
Total comprehensive income (loss) 22,777 (15,388) 48,000 (14,954)
Less: Comprehensive income attributable to noncontrolling interest (1,787) (516) (3,290) (1,958)
Comprehensive income attributable to TTEC stockholders $ 20,990 $ (15,904) $ 44,710 $ (16,912)
Weighted average shares outstanding        
Basic 46,318 46,016 46,261 45,944
Diluted 46,684 46,401 46,636 46,424
Net income per share attributable to TTEC stockholders        
Basic $ 0.25 $ 0.12 $ 0.67 $ 0.22
Diluted $ 0.25 $ 0.12 0.66 0.22
Dividends declared per share outstanding     $ 0.30 $ 0.27