SEGMENT INFORMATION (Tables)

6 Months Ended

Jun. 30, 2019

SEGMENT INFORMATION [ABSTRACT]

Schedule of Segment Selected Financial Data

The following tables present certain financial data by segment (in thousands):

Three Months Ended June 30, 2019

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	78,580	$	(61)	$	78,519	$	3,235	$	7,709
TTEC Engage		313,996		—		313,996		13,815		15,164
Total	$	392,576	$	(61)	$	392,515	$	17,050	$	22,873

Three Months Ended June 30, 2018

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	52,619	$	(119)	$	52,500	$	2,082	$	6,764
TTEC Engage		297,353		—		297,353		14,729		6,739
Total	$	349,972	$	(119)	$	349,853	$	16,811	$	13,503

Six Months Ended June 30, 2019

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	144,621	$	(249)	$	144,372	$	5,543	$	15,468
TTEC Engage		642,499		—		642,499		28,250		39,497
Total	$	787,120	$	(249)	$	786,871	$	33,793	$	54,965

Six Months Ended June 30, 2018

							Depreciation		Income
	Gross		Intersegment		Net		&		from
	Revenue		Sales		Revenue		Amortization		Operations
TTEC Digital	$	102,687	$	(119)	$	102,568	$	4,234	$	12,110
TTEC Engage		622,534		—		622,534		30,501		26,334
Total	$	725,221	$	(119)	$	725,102	$	34,735	$	38,444

	Three Months Ended				Six Months Ended
	June 30,				June 30,
	2019		2018		2019		2018
Capital Expenditures
TTEC Digital	$	5,655	$	1,187	$	9,396	$	1,342
TTEC Engage		9,573		8,188		19,032		15,541
Total	$	15,228	$	9,375	$	28,428	$	16,883

	June 30, 2019		December 31, 2018
Total Assets
TTEC Digital	$	249,291	$	222,977
TTEC Engage		930,050		831,531
Total	$	1,179,341	$	1,054,508
	June 30, 2019		December 31, 2018
Goodwill
TTEC Digital	$	66,155	$	66,158
TTEC Engage		139,603		138,475
Total	$	205,758	$	204,633

Schedule of Revenue by Geographic Area

The following table presents revenue based upon the geographic location where the services are provided (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2019		2018		2019		2018
Revenue
United States	$	235,733	$	188,744	$	472,700	$	398,592
Philippines		91,401		85,442		184,580		174,647
Latin America		25,054		27,224		49,190		57,722
Europe / Middle East / Africa		15,610		18,469		31,651		34,440
Asia Pacific / India		14,155		14,139		26,980		27,576
Canada		10,562		15,835		21,770		32,125
Total	$	392,515	$	349,853	$	786,871	$	725,102