GOODWILL (Tables)

12 Months Ended

Dec. 31, 2018

GOODWILL [ABSTRACT]

Schedule of Goodwill Rollforward

Goodwill consisted of the following (in thousands):

							Effect of
	December 31,		Acquisitions /				Foreign		December 31,
	2017		Adjustments		Impairments		Currency		2018
Customer Management Services	$	119,497	$	(125)	$	—	$	(5,336)	$	114,036
Customer Growth Services		24,439		—		—		—		24,439
Customer Technology Services		40,839		1,232		—		(92)		41,979
Customer Strategy Services		24,952		—		—		(773)		24,179
Total	$	209,727	$	1,107	$	—	$	(6,201)	$	204,633

							Effect of
	December 31,		Acquisitions /				Foreign		December 31,
	2016		Adjustments		Impairments		Currency		2017
Customer Management Services	$	42,589	$	73,934	$	—	$	2,974	$	119,497
Customer Growth Services		24,439		—		—		—		24,439
Customer Technology Services		41,500		(661)		—		—		40,839
Customer Strategy Services		24,153		—		—		799		24,952
Total	$	132,681	$	73,273	$	—	$	3,773	$	209,727