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GOODWILL (GOODWILL ROLLFORWARD) (Details)
$ in Thousands
9 Months Ended
Sep. 30, 2018
USD ($)
Goodwill [Line Items]  
Beginning balance, goodwill $ 206,694
Acquisitions / Adjustments 1,337
Effect of Foreign Currency (6,205)
Ending balance, goodwill 201,826
Customer Management Services [Member]  
Goodwill [Line Items]  
Beginning balance, goodwill 119,497
Acquisitions / Adjustments (125)
Effect of Foreign Currency (5,586)
Ending balance, goodwill 113,786
Customer Growth Services [Member]  
Goodwill [Line Items]  
Beginning balance, goodwill 24,439
Ending balance, goodwill 24,439
Customer Technology Services [Member]  
Goodwill [Line Items]  
Beginning balance, goodwill 40,839
Acquisitions / Adjustments 1,462
Effect of Foreign Currency (78)
Ending balance, goodwill 42,223
Customer Strategy Services [Member]  
Goodwill [Line Items]  
Beginning balance, goodwill 21,919
Effect of Foreign Currency (541)
Ending balance, goodwill $ 21,378