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GOODWILL (NARRATIVE) (Details) - USD ($)
$ in Thousands
6 Months Ended
Jun. 30, 2018
Dec. 31, 2017
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill $ 203,518 $ 206,694
Impairment losses 1,120  
Customer Management Services [Member]    
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill 115,523 119,497
Customer Strategy Services [Member]    
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill 21,544 21,919
Customer Growth Services [Member]    
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill 24,439 24,439
Customer Technology Services [Member]    
ValuationAllowanceForImpairmentOfRecognizedServicingAssetsLineItems    
Goodwill $ 42,012 $ 40,839