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QUARTERLY FINANCIAL DATA (UNAUDITED) (QUARTERLY FINANCIALS TABLE) (DETAILS) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2016
Sep. 30, 2016
Jun. 30, 2016
Mar. 31, 2016
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
QUARTERLY FINANCIAL DATA (UNAUDITED) [ABSTRACT]                      
Sales Revenue Services Net $ 426,623 $ 359,036 $ 353,429 $ 338,277 $ 344,947 $ 312,796 $ 305,105 $ 312,410 $ 1,477,365 $ 1,275,258 $ 1,286,755
Cost of services (312,618) (275,548) (268,004) (253,898) (249,943) (233,541) (226,768) (231,340) (1,110,068) (941,592) (928,247)
Selling, general and administrative (49,942) (45,167) (43,985) (43,220) (44,895) (40,628) (44,774) (45,500) (182,314) (175,797) (194,606)
Depreciation and amortization (17,234) (16,515) (16,258) (14,500) (16,914) (16,811) (17,221) (17,729) (64,507) (68,675) (63,808)
Restructuring charges, net (4,897) (6,006) (3,593) (169) (502) (3,688) (114) (88) (14,665) (4,392) (1,814)
Impairment losses (5,322) 0 0 0 (26,448) (5,602) 0 0 (5,322) (32,050) (8,100)
Income from operations 36,610 15,800 21,589 26,490 6,245 12,526 16,228 17,753 100,489 52,752 90,180
Other income (expense) (8,318) 1,846 (4,198) (932) 290 (690) (734) (1,320) (11,602) (2,454) (4,291)
Benefit from (provision for) income taxes (69,016) (2,071) (1,597) (5,391) (6,196) 813 (2,952) (4,528) (78,075) (12,863) (20,004)
Net income attributable to noncontrolling interest (728) (806) (1,100) (922) (953) (1,198) (926) (680) (3,556) (3,757) (4,219)
Net income (loss) attributable to TeleTech stockholders $ (41,452) $ 14,769 $ 14,694 $ 19,245 $ (614) $ 11,451 $ 11,616 $ 11,225 $ 7,256 $ 33,678 $ 61,666
Weighted average shares outstanding                      
Basic 45,856 45,838 45,662 45,950 46,386 47,081 47,873 48,368 45,826 47,423 48,370
Diluted 46,461 46,367 46,150 46,315 46,677 47,315 48,221 48,746 46,382 47,736 49,011
Net income per share attributable to TeleTech stockholders                      
Basic $ (0.90) $ 0.32 $ 0.32 $ 0.42 $ (0.01) $ 0.24 $ 0.24 $ 0.23 $ 0.16 $ 0.71 $ 1.27
Diluted $ (0.89) $ 0.32 $ 0.32 $ 0.42 $ (0.01) $ 0.24 $ 0.24 $ 0.23 $ 0.16 $ 0.71 $ 1.26