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Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended
Mar. 31, 2017
Mar. 31, 2016
Consolidated Statements of Comprehensive Income    
Revenue $ 338,277 $ 312,410
Operating expenses    
Cost of services (exclusive of depreciation and amortization presented separately below) 253,898 231,340
Selling, general and administrative 43,220 45,500
Depreciation and amortization 14,500 17,729
Restructuring charges, net 169 88
Total operating expenses 311,787 294,657
Income from operations 26,490 17,753
Other income (expense)    
Interest income 426 166
Interest expense (2,318) (1,964)
Other income (expense), net 960 478
Total other income (expense) (932) (1,320)
Income before income taxes 25,558 16,433
Benefit from (provision for) income taxes (5,391) (4,528)
Net income 20,167 11,905
Net income attributable to noncontrolling interest (922) (680)
Net income (loss) attributable to TeleTech stockholders 19,245 11,225
Other comprehensive income (loss)    
Foreign currency translation adjustments 6,228 9,956
Derivative valuation, gross 13,975 9,579
Derivative valuation, tax effect (5,791) (4,100)
Other, net of tax 129 175
Total other comprehensive income (loss) 14,541 15,610
Total comprehensive income (loss) 34,708 27,515
Less: Comprehensive income attributable to noncontrolling interest (1,014) (740)
Comprehensive income attributable to TeleTech stockholders $ 33,694 $ 26,775
Weighted average shares outstanding    
Basic 45,950 48,368
Diluted 46,315 48,746
Net income per share attributable to TeleTech stockholders    
Basic $ 0.42 $ 0.23
Diluted 0.42 0.23
Dividends declared per share outstanding $ 0.22 $ 0.185