Consolidated Statements of Comprehensive Income (Loss) - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Consolidated Statements of Comprehensive Income
Revenue	$ 1,275,258	$ 1,286,755	$ 1,241,781
Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)	941,592	928,247	886,492
Selling, general and administrative	175,797	194,606	198,553
Depreciation and amortization	68,675	63,808	56,538
Restructuring charges, net	4,392	1,814	3,350
Impairment losses	32,050	8,100	373
Total operating expenses	1,222,506	1,196,575	1,145,306
Income from operations	52,752	90,180	96,475
Other income (expense)
Interest income	1,234	1,090	1,769
Interest expense	(7,943)	(7,538)	(6,946)
Other income (expense), net	9,555	2,157	9,161
Loss on assets held-for-sale	(5,300)	0	0
Total other income (expense)	(2,454)	(4,291)	3,984
Income before income taxes	50,298	85,889	100,459
Benefit from (provision for) income taxes	(12,863)	(20,004)	(23,042)
Net income	37,435	65,885	77,417
Net income attributable to noncontrolling interest	(3,757)	(4,219)	(5,124)
Net income (loss) attributable to TeleTech stockholders	33,678	61,666	72,293
Other comprehensive income (loss)
Foreign currency translation adjustments	(21,055)	(38,200)	(23,120)
Derivative valuation, gross	(7,838)	(15,768)	(16,970)
Derivative valuation, tax effect	2,330	7,228	6,978
Other, net of tax	721	(2,707)	1,076
Total other comprehensive income (loss)	(25,842)	(49,447)	(32,036)
Total comprehensive income (loss)	11,593	16,438	45,381
Less: Comprehensive income attributable to noncontrolling interest	(3,514)	(3,026)	(4,163)
Comprehensive income attributable to TeleTech stockholders	$ 8,079	$ 13,412	$ 41,218
Weighted average shares outstanding
Basic	47,423	48,370	49,297
Diluted	47,736	49,011	50,102
Net income per share attributable to TeleTech stockholders
Basic	$ 0.71	$ 1.27	$ 1.47
Diluted	$ 0.71	$ 1.26	$ 1.44