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ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS
12 Months Ended
Dec. 31, 2016
ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS [Abstract]  
ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS

(4)ACCOUNTS RECEIVABLE AND SIGNIFICANT CLIENTS

Accounts receivable, net in the accompanying Consolidated Balance Sheets consists of the following (in thousands):

 

 

 

 

 

 

 

 

 

 

 

December 31,

 

 

    

2016

    

2015

 

Accounts receivable

 

$

301,470

 

$

285,650

 

Less: Allowance for doubtful accounts

 

 

(662)

 

 

(2,176)

 

Accounts receivable, net

 

$

300,808

 

$

283,474

 

 

Activity in the Company’s Allowance for doubtful accounts consists of the following (in thousands):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

December 31,

 

 

    

2016

    

2015

    

2014

 

Balance, beginning of year

 

$

2,176

 

$

3,425

 

$

3,815

 

Provision for doubtful accounts

 

 

1,164

 

 

1,465

 

 

633

 

Uncollectible receivables written-off

 

 

(2,670)

 

 

(2,035)

 

 

(681)

 

Effect of foreign currency and other

 

 

(8)

 

 

(679)

 

 

(342)

 

Balance, end of year

 

$

662

 

$

2,176

 

$

3,425

 

 

Significant Clients

The Company had one client that contributed in excess of 10% of total revenue in the years ended December 31, 2016,  2015 and 2014. This client operates in the communications industry and is included in the Customer Management Services segment. The revenue from this client as a percentage of total revenue was as follows:

 

 

 

 

 

 

 

 

 

 

 

Year Ended December 31,

 

 

    

2016

    

2015

    

2014

 

 

 

 

 

 

 

 

 

Telecommunications client

 

10

%  

10

%  

11

%

 

Accounts receivable from this client was as follows (in thousands):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Year Ended December 31,

 

 

    

2016

    

2015

    

2014

 

 

 

 

 

 

 

 

 

 

 

 

Telecommunications client

 

$

28,080

 

$

23,953

 

$

38,400

 

 

The loss of one or more of its significant clients could have a material adverse effect on the Company’s business, operating results, or financial condition. The Company does not require collateral from its clients. To limit the Company’s credit risk, management performs periodic credit evaluations of its clients and maintains allowances for uncollectible accounts and may require pre-payment for services. Although the Company is impacted by economic conditions in various industry segments, management does not believe significant credit risk exists as of December 31, 2016.