GOODWILL (GOODWILL ROLLFORWARD) (DETAILS) $ in Thousands	9 Months Ended
Sep. 30, 2016 USD ($)
Goodwill [Line Items]
Beginning balance, goodwill	$ 114,183
Acquisitions / Adjustments Increase (Decrease)	(2,879)
Effect of Foreign Currency	(216)
Ending balance, goodwill	111,088
Customer Management Services
Goodwill [Line Items]
Beginning balance, goodwill	22,009
Effect of Foreign Currency	160
Ending balance, goodwill	22,169
Customer Growth Services
Goodwill [Line Items]
Beginning balance, goodwill	24,439
Ending balance, goodwill	24,439
Customer Technology Services
Goodwill [Line Items]
Beginning balance, goodwill	42,709
Acquisitions / Adjustments Increase (Decrease)	154
Ending balance, goodwill	42,863
Customer Strategy Services
Goodwill [Line Items]
Beginning balance, goodwill	25,026
Acquisitions / Adjustments Increase (Decrease)	(3,033)
Effect of Foreign Currency	(376)
Ending balance, goodwill	$ 21,617

Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.

Reference 1: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=35741047&loc=d3e13816-109267

Reference 2: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 45
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6388280&loc=d3e13770-109266

Reference 3: http://www.xbrl.org/2003/role/presentationRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 45
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=64834752&loc=SL49117168-202975

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