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SEGMENT INFORMATION (REVENUE GEOGRAPHY) (DETAILS) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2016
Sep. 30, 2015
Sep. 30, 2016
Sep. 30, 2015
Dec. 31, 2015
Revenues from External Customers and Long-Lived Assets [Line Items]          
Sales Revenue Services Net $ 312,796 $ 309,195 $ 930,311 $ 944,939  
Other long-term assets 45,485   45,485   $ 42,486
United States          
Revenues from External Customers and Long-Lived Assets [Line Items]          
Sales Revenue Services Net 166,993 159,461 507,819 488,854  
Philippines [Member]          
Revenues from External Customers and Long-Lived Assets [Line Items]          
Sales Revenue Services Net 90,692 84,450 259,898 255,021  
Latin America          
Revenues from External Customers and Long-Lived Assets [Line Items]          
Sales Revenue Services Net 30,832 34,585 90,154 112,763  
Europe Middle East Africa [Member]          
Revenues from External Customers and Long-Lived Assets [Line Items]          
Sales Revenue Services Net 15,604 20,401 49,100 59,004  
Asia Pacific[ Member]          
Revenues from External Customers and Long-Lived Assets [Line Items]          
Sales Revenue Services Net 7,784 8,756 20,320 24,867  
Canada          
Revenues from External Customers and Long-Lived Assets [Line Items]          
Sales Revenue Services Net $ 891 $ 1,542 $ 3,020 $ 4,430