Consolidated Statements of Comprehensive Income (Loss) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2016	Jun. 30, 2015	Jun. 30, 2016	Jun. 30, 2015
Consolidated Statements of Comprehensive Income
Revenue	$ 305,105	$ 310,223	$ 617,515	$ 635,744
Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)	226,768	223,617	458,108	456,601
Selling, general and administrative	44,774	47,376	90,274	97,613
Depreciation and amortization	17,221	15,680	34,950	31,043
Restructuring charges, net	114	198	202	1,007
Total operating expenses	288,877	286,871	583,534	586,264
Income from operations	16,228	23,352	33,981	49,480
Other income (expense)
Interest income	263	364	429	681
Interest expense	(1,753)	(1,676)	(3,717)	(3,374)
Other income (expense), net	756	1,294	1,234	987
Total other income (expense)	(734)	(18)	(2,054)	(1,706)
Income before income taxes	15,494	23,334	31,927	47,774
Benefit from (provision for) income taxes	(2,952)	(7,841)	(7,480)	(12,246)
Net income	12,542	15,493	24,447	35,528
Net income attributable to noncontrolling interest	(926)	(797)	(1,606)	(2,060)
Net income attributable to TeleTech stockholders	11,616	14,696	22,841	33,468
Other comprehensive income (loss)
Foreign currency translation adjustments	(9,484)	(6,062)	472	(17,345)
Derivative valuation, gross	(5,965)	(4,662)	3,614	(6,307)
Derivative valuation, tax effect	2,363	1,845	(1,737)	3,338
Other, net of tax	225	234	400	(2,361)
Total other comprehensive income (loss)	(12,861)	(8,645)	2,749	(22,675)
Total comprehensive income (loss)	(319)	6,848	27,196	12,853
Less: Comprehensive income attributable to noncontrolling interest	(792)	(731)	(1,532)	(1,537)
Comprehensive income attributable to TeleTech stockholders	$ (1,111)	$ 6,117	$ 25,664	$ 11,316
Weighted average shares outstanding
Basic	47,873	48,325	48,120	48,347
Diluted	48,221	49,064	48,483	49,113
Net income per share attributable to TeleTech stockholders
Basic	$ 0.24	$ 0.30	$ 0.47	$ 0.69
Diluted	0.24	$ 0.30	0.47	0.68
Dividends paid per share outstanding	$ 0.185		$ 0.185	$ 0.180