SEGMENT INFORMATION (TABLES)

6 Months Ended

Jun. 30, 2016

The following tables present certain financial data by segment (in thousands):

Three Months Ended June 30, 2016


							Depreciation		Income
	Gross		Intersegment		Net		&		(Loss) from
	Revenue		Sales		Revenue		Amortization		Operations
Customer Management Services	$	212,886	$	(79)	$	212,807	$	11,879	$	8,339
Customer Growth Services		36,893		—		36,893		1,639		3,482
Customer Technology Services		37,479		(129)		37,350		2,855		3,376
Customer Strategy Services		18,055		—		18,055		848		1,031
Total	$	305,313	$	(208)	$	305,105	$	17,221	$	16,228

Three Months Ended June 30, 2015


							Depreciation
	Gross		Intersegment		Net		&		Income from
	Revenue		Sales		Revenue		Amortization		Operations
Customer Management Services	$	219,316	$	—	$	219,316	$	11,053	$	13,324
Customer Growth Services		30,570		—		30,570		1,523		2,122
Customer Technology Services		38,094		(7)		38,087		2,195		3,250
Customer Strategy Services		22,250		—		22,250		909		4,656
Total	$	310,230	$	(7)	$	310,223	$	15,680	$	23,352

Six Months Ended June 30, 2016


							Depreciation
	Gross		Intersegment		Net		&		Income from
	Revenue		Sales		Revenue		Amortization		Operations
Customer Management Services	$	440,905	$	(177)	$	440,728	$	24,133	$	23,934
Customer Growth Services		70,412		—		70,412		3,382		3,977
Customer Technology Services		72,849		(231)		72,618		5,730		6,156
Customer Strategy Services		33,757		—		33,757		1,705		(86)
Total	$	617,923	$	(408)	$	617,515	$	34,950	$	33,981

Six Months Ended June 30, 2015


							Depreciation		Income
	Gross		Intersegment		Net		&		(Loss) from
	Revenue		Sales		Revenue		Amortization		Operations
Customer Management Services	$	462,325		—	$	462,325	$	21,850	$	35,026
Customer Growth Services		56,526		—		56,526		3,008		2,148
Customer Technology Services		73,815		(14)		73,801		4,359		5,259
Customer Strategy Services		43,092		—		43,092		1,826		7,047
Total	$	635,758	$	(14)	$	635,744	$	31,043	$	49,480


	Three Months Ended				Six Months Ended
	June 30,				June 30,
	2016		2015		2016		2015
Capital Expenditures
Customer Management Services	$	9,260	$	12,569	$	21,238	$	22,016
Customer Growth Services		1,984		1,832		3,171		3,137
Customer Technology Services		1,280		1,786		3,013		4,068
Customer Strategy Services		270		280		321		284
Total	$	12,794	$	16,467	$	27,743	$	29,505


	June 30, 2016		December 31, 2015
Total Assets
Customer Management Services	$	489,177	$	512,100
Customer Growth Services		79,085		75,291
Customer Technology Services		160,139		159,850
Customer Strategy Services		93,747		96,086
Total	$	822,148	$	843,327

	June 30, 2016		December 31, 2015
Goodwill
Customer Management Services	$	22,106	$	22,009
Customer Growth Services		24,439		24,439
Customer Technology Services		42,863		42,709
Customer Strategy Services		24,684		25,026
Total	$	114,092	$	114,183

The following table presents revenue based upon the geographic location where the services are provided (in thousands):