XML 72 R56.htm IDEA: XBRL DOCUMENT v3.3.1.900
SEGMENT INFORMATION (REVENUE GEOGRAPHY) (DETAILS) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net $ 341,816 $ 309,195 $ 310,223 $ 325,521 $ 338,170 $ 305,900 $ 295,490 $ 302,221 $ 1,286,755 $ 1,241,781 $ 1,193,157
Property, plant and equipment, gross 660,081       628,351       660,081 628,351 575,499
Other long-term assets 42,486       36,658       42,486 36,658 45,726
United States [Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 679,959 603,297 556,239
Property, plant and equipment, gross 415,918       382,508       415,918 382,508 337,311
Other long-term assets 34,007       27,728       34,007 27,728 34,891
Philippines [Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 343,013 348,339 354,942
Property, plant and equipment, gross 140,712       119,482       140,712 119,482 101,123
Other long-term assets 5,220       5,202       5,220 5,202 4,408
Latin America [Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 147,267 172,270 176,906
Property, plant and equipment, gross 49,464       67,193       49,464 67,193 75,618
Other long-term assets 1,161       1,456       1,161 1,456 5,299
Europe Middle East Africa [Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 78,182 83,944 72,644
Property, plant and equipment, gross 14,567       13,367       14,567 13,367 12,311
Other long-term assets 811       692       811 692 311
Asia Pacific[ Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 32,554 28,294 18,489
Property, plant and equipment, gross 23,181       26,502       23,181 26,502 28,195
Other long-term assets 165       1,309       165 1,309 779
Canada [Member]                      
Revenues from External Customers and Long-Lived Assets [Line Items]                      
Sales Revenue Services Net                 5,780 5,637 13,937
Property, plant and equipment, gross 16,239       19,299       16,239 19,299 20,941
Other long-term assets $ 1,122       $ 271       $ 1,122 $ 271 $ 38