Consolidated Statements of Comprehensive Income (Loss) - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2015	Dec. 31, 2014	Dec. 31, 2013
Consolidated Statements of Comprehensive Income
Revenue	$ 1,286,755	$ 1,241,781	$ 1,193,157
Operating expenses
Cost of services (exclusive of depreciation and amortization presented separately below)	928,247	886,492	846,631
Selling, general and administrative	194,606	198,553	193,423
Depreciation and amortization	63,808	56,538	46,064
Restructuring charges, net	1,814	3,350	4,435
Impairment losses	8,100	373	1,205
Total operating expenses	1,196,575	1,145,306	1,091,758
Income from operations	90,180	96,475	101,399
Other income (expense)
Interest income	1,090	1,769	2,560
Interest expense	(7,538)	(6,946)	(7,513)
Deconsolidation, Gain (Loss), Amount	0	0	(3,655)
Other income (expense), net	2,157	9,161	(722)
Total other income (expense)	(4,291)	3,984	(9,330)
Income before income taxes	85,889	100,459	92,069
Benefit from (provision for) income taxes	(20,004)	(23,042)	(20,598)
Net income	65,885	77,417	71,471
Net income attributable to noncontrolling interest	(4,219)	(5,124)	(4,083)
Net income attributable to TeleTech stockholders	61,666	72,293	67,388
Other comprehensive income (loss)
Foreign currency translation adjustments	(38,200)	(23,120)	(26,342)
Derivative valuation, gross	(15,768)	(16,970)	(29,465)
Derivative valuation, tax effect	7,228	6,978	11,554
Other, net of tax	(2,707)	1,076	598
Total other comprehensive income (loss)	(49,447)	(32,036)	(43,655)
Total comprehensive income (loss)	16,438	45,381	27,816
Less: Comprehensive income attributable to noncontrolling interest	(3,026)	(4,163)	(3,995)
Comprehensive income attributable to TeleTech stockholders	$ 13,412	$ 41,218	$ 23,821
Weighted average shares outstanding
Basic	48,370	49,297	51,338
Diluted	49,011	50,102	52,244
Net income per share attributable to TeleTech stockholders
Basic	$ 1.27	$ 1.47	$ 1.31
Diluted	$ 1.26	$ 1.44	$ 1.29