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QUARTERLY FINANCIAL DATA (UNAUDITED) (QUARTERLY FINANCIALS TABLE) (DETAILS) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
QUARTERLY FINANCIAL DATA (UNAUDITED) [ABSTRACT]                      
Sales Revenue Services Net $ 341,816 $ 309,195 $ 310,223 $ 325,521 $ 338,170 $ 305,900 $ 295,490 $ 302,221 $ 1,286,755 $ 1,241,781 $ 1,193,157
Cost of services (245,668) (225,978) (223,617) (232,984) (240,146) (220,244) (212,315) (213,787) (928,247) (886,492) (846,631)
Selling, general and administrative (48,575) (48,418) (47,376) (50,237) (50,537) (49,847) (47,802) (50,367) (194,606) (198,553) (193,423)
Depreciation and amortization (17,279) (15,486) (15,680) (15,363) (15,386) (13,893) (14,089) (13,170) (63,808) (56,538) (46,064)
Restructuring charges, net (185) (622) (198) (809) (1,600) (593) (617) (540) (1,814) (3,350) (4,435)
Impairment losses (5,034) (3,066) 0 0 (373) 0 0 0 (8,100) (373) (1,205)
Income from operations 25,075 15,625 23,352 26,128 30,128 21,323 20,667 24,357 90,180 96,475 101,399
Other income (expense) (590) (1,995) (18) (1,688) 2,138 (856) 2,880 (178) (4,291) 3,984 (9,330)
Benefit from (provision for) income taxes (6,566) (1,192) (7,841) (4,405) (8,971) (5,778) (5,417) (2,876) (20,004) (23,042) (20,598)
Net income attributable to noncontrolling interest (916) (1,243) (797) (1,263) (1,329) (1,442) (1,268) (1,085) (4,219) (5,124) (4,083)
Net income attributable to TeleTech stockholders $ 17,003 $ 11,195 $ 14,696 $ 18,772 $ 21,966 $ 13,247 $ 16,862 $ 20,218 $ 61,666 $ 72,293 $ 67,388
Weighted average shares outstanding                      
Basic 48,439 48,345 48,325 48,370 48,714 49,093 49,351 50,045 48,370 49,297 51,338
Diluted 48,853 48,936 49,064 49,158 49,514 49,940 50,111 50,973 49,011 50,102 52,244
Net income per share attributable to TeleTech stockholders                      
Basic $ 0.35 $ 0.23 $ 0.30 $ 0.39 $ 0.45 $ 0.27 $ 0.34 $ 0.40 $ 1.27 $ 1.47 $ 1.31
Diluted $ 0.35 $ 0.23 $ 0.30 $ 0.38 $ 0.44 $ 0.27 $ 0.34 $ 0.40 $ 1.26 $ 1.44 $ 1.29