GOODWILL (GOODWILL ROLLFORWARD) (DETAILS) $ in Thousands	9 Months Ended
	Sep. 30, 2015 USD ($)
Goodwill [Line Items]
Beginning balance, goodwill	$ 128,705
Acquisitions / Adjustments	(3,600)
Impairments	(3,066)
Effect of Foreign Currency	(3,255)
Ending balance, goodwill	118,784
Customer Management Services [Member]
Goodwill [Line Items]
Beginning balance, goodwill	25,871
Effect of Foreign Currency	(2,074)
Ending balance, goodwill	23,797
Customer Growth Services [Member]
Goodwill [Line Items]
Beginning balance, goodwill	30,395
Impairments	(3,066)
Ending balance, goodwill	27,329
Customer Technology Services [Member]
Goodwill [Line Items]
Beginning balance, goodwill	42,709
Ending balance, goodwill	42,709
Customer Strategy Services [Member]
Goodwill [Line Items]
Beginning balance, goodwill	29,730
Acquisitions / Adjustments	(3,600)
Effect of Foreign Currency	(1,181)
Ending balance, goodwill	$ 24,949